--- title: Sogolytics Reviews meta\_title: 'Sogolytics Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 88 reviews by the users' company size, role or industry to find out how Sogolytics works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 88 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # Sogolytics Reviews & Product Details Visit Website Sogolytics is an experience management platform designed to help organizations enhance customer experience, boost employee engagement, and generate actionable insights through its robust survey software. This comprehensive solution caters to businesses of all sizes, providing tools that streamline the process of gathering feedback and analyzing data to drive informed decision-making. The platform is particularly beneficial for organizations looking to understand their customers and employees better. With SogoCX, businesses can focus on improving customer interactions and satisfaction, while SogoEX helps foster a more engaged and motivated workforce. Sogolytics stands out in the experience management category by offering a versatile suite of features that adapt to various use cases, from customer satisfaction surveys to employee engagement assessments. This adaptability makes it suitable for diverse industries, including retail, healthcare, education, and more. Key features of Sogolytics include seamless automation of data collection and analysis, which significantly reduces the time and effort required to gather insights. The user-friendly interface allows users to navigate the platform effortlessly, making it accessible even for those with limited technical expertise. Additionally, the powerful reporting engine transforms raw data into visually appealing and easily interpretable reports, enabling organizations to quickly identify trends and areas for improvement. Another notable aspect of Sogolytics is its integration capabilities with popular CRM systems and other business tools, ensuring that organizations can leverage their existing technology stack effectively. The platform prioritizes data security, adhering to the highest industry standards to protect sensitive information. Automated feedback collection through APIs further enhances the user experience, allowing organizations to gather real-time insights without manual intervention. Sogolytics also emphasizes customer support, offering 24/7 assistance via phone, email, and chat. This commitment to service ensures that users can resolve issues promptly and maximize the platform's potential. By providing a comprehensive and secure experience management solution, Sogolytics empowers organizations to make data-driven decisions that enhance both customer and employee experiences. * * * Product Website Sogolytics Seller [Sogolytics](https://www.g2.com/sellers/sogolytics) Discussions [Sogolytics Community](https://www.g2.com/products/sogolytics/discuss) Languages Supported Arabic, German, Greek, English, Persian, Finnish, French, Hebrew, Hindi, Indonesian, Italian, Japanese, Korean, Malayalam, Nepali, Dutch, Norwegian, Polish, Portuguese, Russian, Slovak, Spanish, Serbian, Swedish, Tamil, Thai, Turkish, Urdu, Vietnamese, Chinese (Simplified) Solution Type All-in-One Overview by Zahid Farooqui Show More ## Pricing Pricing provided by Sogolytics. ### Free Pro Free [ View More Pricing Information ](https://www.g2.com/products/sogolytics/pricing) ![Bibi B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bibi B.") BB Bibi B. Student associate Cyber Risk Services Financial Services Enterprise (\> 1000 emp.) 5/23/2016 "Good tool for developing a survey for academic purposes" 5/5 What do you like best about Sogolytics? The ease of use and the good rates for students. For me it has been very hard to find a survey tool that is affordable for my master thesis research. After doing some research I got to SoGo survey and that was the best thing I could wish for. The design features are well constructed and the preview of the survey looks amazing. What I found to be the most valuable is the option to export your data to Excel. This makes it that much easier to analyze the data quickly. Review collected by and hosted on G2.com. What do you dislike about Sogolytics? This is not really concerning the product, but it was very hard for me to find this tool. There are so many survey tools out there that SoGo Survey really needs to market this product more so more people get to know about it. For example advertise the tool at universities. Concerning the product they could make the elements more easy to search for. Now they are all in a drop down list. Maybe put a side bar and highlight them. Review collected by and hosted on G2.com. What problems is Sogolytics solving and how is that benefiting you? I am writing my Master thesis about Online Age Verification in certain industries, such as the alcohol and Tobacco industry. I have a very diverse set of questions and media that I am using. SoGo survey makes it very easy for me to develop these questions and analyze the data afterwards. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Cornelia L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cornelia L.") CL Cornelia L. Assistant Instructor Department of Linguistics Higher Education Enterprise (\> 1000 emp.) 6/3/2016 "Perfect Research tool for sign language research" 5/5 What do you like best about Sogolytics? In my doctoral research describing aspects of the grammar of American Sign Language (ASL), I had been looking for an online survey tool that would allow me to collect data on ASL using ASL to present both questions and answers. SogoSurvey is ideally suited for my needs because it allows me to gauge the grammaticality of a particular sentence in ASL by asking native signers all over the US to provide a judgement on a number of videos. The most useful feature to me has thus been the flexibility of the survey design that allows embedding multimedia files, both video and images, in questions as well as answers. I'm a very visual learner and thus also appreciate the intuitive set up of the survey design tool that provides previews for each answer type, as well as the captioned video tutorials and the impressive 24h support. For more info, go to http://www.sogosurvey.com/ Review collected by and hosted on G2.com. What do you dislike about Sogolytics? So far, I have not discovered any design flaws in the program and can only reiterate that it compares favorably in terms of design, functionality, and pricing with such competitors as Qualtrics or SurveyMonkey. Review collected by and hosted on G2.com. Recommendations to others considering Sogolytics: Try out the Free Basic Plan, it has sufficient functionality to put together simple surveys and give you a feel of the software. Review collected by and hosted on G2.com. What problems is Sogolytics solving and how is that benefiting you? As mentioned above, I'm trying to assess the grammaticality of a particular syntactic construction in American Sign Language and was faced with the problem of needing many data points from native signers from all over the US to allow for statistical analysis. At the same time, I wanted to avoid using too much English in the survey questions to avoid influence of English on acceptability judgments in ASL. Most signers living in the US are perfectly bilingual in (at least) English and ASL, and I needed to make sure they were tapping into their ASL intuitions about grammar, not their English ones. SogoSurvey has proven incredibly helpful with this enterprise since it has not only allowed me access to native signers all across the US, but it has also allowed me to pose my questions in the language I'm investigating, American Sign Language. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic RP Rohit P. Research Fellow Research Small-Business (50 or fewer emp.) 3/12/2016 "The experience was amazing as the software offers great survey options and is quite easy to use " 5/5 What do you like best about Sogolytics? I am doing my research on strategic alliances so my requirement was a software that would allow me to pose multiple types of questions and within quick span of time. I compared some of the websites like SurveyMoney and Qualtrics alongside SoGo Surveys for conducting my survey and found SoGo much better in terms of its pricing for students and the features it provides for that price. The quality of the questions also was much better in comparison. Review collected by and hosted on G2.com. What do you dislike about Sogolytics? None whatsoever. I was completely satisfied with their survey software as their pricing is arguably the best in the segment Review collected by and hosted on G2.com. Recommendations to others considering Sogolytics: Its a very upcoming and well positioned survey software, especially for those who want great plans at affordable prices. Their design, range of options, and most importantly the pricing, all are better than most of the competitors. Review collected by and hosted on G2.com. What problems is Sogolytics solving and how is that benefiting you? Well am solving issues related to alliances of SMEs. As such, my questionnaire was formed of diverse types of questions which weren't available on most basic versions. SoGo offers one of the most competitive packages for undertaking surveys and that has helped me greatly in designing a wonderful questionnaire. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Melanie C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Melanie C.") MC Melanie C. Seminar Coordinator Education Management Small-Business (50 or fewer emp.) 3/15/2016 "SoGoSurvey - Great for Students and Academic Purposes" 5/5 What do you like best about Sogolytics? I really like that the product is easy to use for beginngers, there are many trial videos available and they have a really great customer service and respond normally withinh minutes if you send an e-mail. Review collected by and hosted on G2.com. What do you dislike about Sogolytics? In general I think the program is really great, however, when you develop the questions for survey, it is a little bit hard to find what you are looking for. After a while you get used to it and you know where you can find what but I think there is room for improvement of the layout of the site. Review collected by and hosted on G2.com. What problems is Sogolytics solving and how is that benefiting you? I am writing my Master Thesis about Risk Perception in Destination choice of young travellers. Therefore I created an online survey with SoGoSurvey to obtain data which I can analyze afterwards. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Jaap A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jaap A.") JA Jaap A. Small-Business (50 or fewer emp.) 3/8/2016 "Great features, service, opportunities and possibilities with SogoSurvey!" 5/5 What do you like best about Sogolytics? The fact that you can make your survey exactly hlike how you desire it makes this tool really unique. The great features allow you to create and adapt things that are not possible with other tools and this all for an either free or little priced monthly rate! Review collected by and hosted on G2.com. What do you dislike about Sogolytics? So far I've not been able to notice any big dislikes. Especially because they have a great customer service that will help you in a record time with every struggle you have. Doesn't matter if you have the free plan, they are always willing to help you. Review collected by and hosted on G2.com. Recommendations to others considering Sogolytics: I would definitely recommend using SogoSurvey to any other researcher in any field. This makes your time of creating a survey a lot easier and you won't be disappointed! Especially students should not miss out on this as they are able to upgrade their free plan to + for free! This says it all about the vision of this company that sees that students are an important part of the future and often do not have the resources of paying monthly fees. Review collected by and hosted on G2.com. What problems is Sogolytics solving and how is that benefiting you? I've saved a lot of time with using SogoSurvey for my bachelor thesis. Normally I'm stuck with other programs that didn't do what I wanted them to do. Now I have found SogoSurvey and I saved lot's of struggles, frustration and time. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Mauricio L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mauricio L.") ML Mauricio L. Profesor Asistente, Departamento de Arquitectura Higher Education Enterprise (\> 1000 emp.) 3/7/2016 "SoGo Survey - An excellent tool for complex surveys... y en Español !!" 5/5 What do you like best about Sogolytics? SoGoSurvey is an excellent tool for massive and complex surveys. The interface is very user-friendly and easy to use. The formatting of the questions can be customized in multiple ways, including the insertion of file and image attachments. It has a wide variety of types of questions that ensure maximum flexibility to collect data. The survey has multiple tools to support complex surveys. Even free version includes branching, a feature that usually is usually found in pro or paid versions of other providers. The full version includes advanced branching and piping, allowing to have 100% customization to the respondent. Also, SoGoSurvey supports Spanish!! Review collected by and hosted on G2.com. What do you dislike about Sogolytics? I have not found negative aspects of this provider. Review collected by and hosted on G2.com. What problems is Sogolytics solving and how is that benefiting you? I use SoGoSurvey for my PhD research on adoption of digital technologies in architecture industry. It is a very useful tool because it allows me to have mass customized surveys, with advanced branching and piping features. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Laura P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Laura P.") LP Laura P. Chartered Legal Executive Hospital & Health Care Enterprise (\> 1000 emp.) 2/25/2016 "Easy to use but professional and slick survey software" 5/5 What do you like best about Sogolytics? Sogosurvey is an easy to use survey interface that has enabled me to produce professional level, slick looking surveys to utilise in my MSc level research dissertation. It has four separate pricing plans with the first one being free. These differentiate by way of features providers however even the free version has a large number of features that can be used. They also provide a 'free upgrade' for students to enable them to access to a larger number of features. Because of all of this, it is head and shoulders above the rest of the survey providers out there like survey monkey which does not offer any easy way to export data or information. In addition the pricing plans and features that other survey providers provide pale in comparison to Sogosurvey Review collected by and hosted on G2.com. What do you dislike about Sogolytics? There is not much that I dislike about Sogosurvey. It is easy to use and adaptable depending on what you need. It has a nice look and feel and is very very adaptable to your needs and what information (logos, company colours etc) that you require on your survey. Review collected by and hosted on G2.com. Recommendations to others considering Sogolytics: If you want a professional looking survey with plenty of features that you can play with to create an individual survey then use Sogosurvey Review collected by and hosted on G2.com. What problems is Sogolytics solving and how is that benefiting you? Using Sogosurvey has cut down the time I needed to conduct my surveys and undertake the statistical analysis by a large amount. By allowing me to export the data collected to MS Excel and to SPSS is a great feature and has helped speed up the process for me by a great deal. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Aaron J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aaron J.") AJ Aaron J. Senior Engineer Military Enterprise (\> 1000 emp.) 3/11/2016 "SoGoSurvey is easy to use and has great analytical tools!" 4.5/5 What do you like best about Sogolytics? Setting up a survey in SoGo is very straight forward. I was not familiar with the software and it took only a few minutes to create a survey and begin collecting data. Review collected by and hosted on G2.com. What do you dislike about Sogolytics? Some of the features are not explained too well and could use more demo functions. Review collected by and hosted on G2.com. Recommendations to others considering Sogolytics: Give SoGo a try and I think you will be impressed. Review collected by and hosted on G2.com. What problems is Sogolytics solving and how is that benefiting you? I am creating a survey for the aviation industry. The goal is to collect data about flight simulation and the results are helping drive improvements needed in this industry. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ## Questions about Sogolytics? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Sogolytics ](https://www.g2.com/products/sogolytics/discussions/new) GU Guest User • Last activity over 3 years ago Is SoGo survey free? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/is-sogo-survey-free) [ View all Discussions ](https://www.g2.com/products/sogolytics/discuss) ## Pricing Options Pricing provided by Sogolytics. ### Free Pro Free ### Pro Max $49.00 Per Month ### SogoCore Contact Us [ View More Pricing Information ](https://www.g2.com/products/sogolytics/pricing) Sogolytics Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_d6ffadf9f899197c144496ba95c4ffac/surveymonkey.jpg "Product Avatar Image") SurveyMonkey 4.4/5(23,900) [ Compare Now ](https://www.g2.com/compare/sogolytics-vs-surveymonkey) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_fe76bf3316a5e8115c0bec8ce0556322/qualtrics-market-research.png "Product Avatar Image") Qualtrics Market Research 4.4/5(3,018) [ Compare Now ](https://www.g2.com/compare/qualtrics-market-research-vs-sogolytics) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_1a15c569377490b264a25ebf2db4cd56/alchemer-survey.png "Product Avatar Image") Alchemer Survey 4.4/5(956) [ Compare Now ](https://www.g2.com/compare/alchemer-survey-vs-sogolytics) ##### ##### Sogolytics Features Survey Management Brand Design Consistency Survey Deployment Feedback Collection Process Management Feedback Aggregation Trigger Alerts Real-Time Analysis System Management Security System Monitoring [ View More Features ](https://www.g2.com/products/sogolytics/features) ## Top-Rated Alternatives [ ![SurveyMonkey](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "SurveyMonkey") SurveyMonkey 4.4/5(23,900) ](https://www.g2.com/products/surveymonkey/reviews) [ ![Qualtrics Market Research](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Qualtrics Market Research") Qualtrics Market Research 4.4/5(3,018) ](https://www.g2.com/products/qualtrics-market-research/reviews) [ ![Alchemer Survey](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alchemer Survey") Alchemer Survey 4.4/5(956) ](https://www.g2.com/products/alchemer-survey/reviews) [ View All Alternatives ](https://www.g2.com/products/sogolytics/competitors/alternatives) ##### Categories on G2 [Survey](https://www.g2.com/categories/survey)[Enterprise Feedback Management](https://www.g2.com/categories/enterprise-feedback-management) ##### Explore More [What are the top grant management platforms for improving team operational efficiency and reducing manual administrative work?](https://www.g2.com/discussions/what-are-the-top-grant-management-platforms-for-improving-team-operational-efficiency-and-reducing-manual-administrative-work)[What is the cheapest cloud directory platform that is still solid enough for managing Windows, Mac and Linux devices across a growing team?](https://www.g2.com/discussions/what-is-the-cheapest-cloud-directory-platform-that-is-still-solid-enough-for-managing-windows-mac-and-linux-devices-across-a-growing-team)[Best-in-class EOR software for mobile app developers](https://www.g2.com/discussions/best-in-class-eor-software-for-mobile-app-developers) [What is the most scalable nonprofit CRM for large fundraising teams?](https://www.g2.com/discussions/what-is-the-most-scalable-nonprofit-crm-for-large-fundraising-teams)[Which Sage Intacct channel partners have global enterprise deployment experience in regulated industries where data integrity is critical?](https://www.g2.com/discussions/which-sage-intacct-channel-partners-have-global-enterprise-deployment-experience-in-regulated-industries-where-data-integrity-is-critical)[Pros and Cons Details](https://www.g2.com/products/sogolytics/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)