--- title: Sogolytics Reviews meta\_title: 'Sogolytics Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 88 reviews by the users' company size, role or industry to find out how Sogolytics works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 88 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # Sogolytics Reviews & Product Details Visit Website Sogolytics is an experience management platform designed to help organizations enhance customer experience, boost employee engagement, and generate actionable insights through its robust survey software. This comprehensive solution caters to businesses of all sizes, providing tools that streamline the process of gathering feedback and analyzing data to drive informed decision-making. The platform is particularly beneficial for organizations looking to understand their customers and employees better. With SogoCX, businesses can focus on improving customer interactions and satisfaction, while SogoEX helps foster a more engaged and motivated workforce. Sogolytics stands out in the experience management category by offering a versatile suite of features that adapt to various use cases, from customer satisfaction surveys to employee engagement assessments. This adaptability makes it suitable for diverse industries, including retail, healthcare, education, and more. Key features of Sogolytics include seamless automation of data collection and analysis, which significantly reduces the time and effort required to gather insights. The user-friendly interface allows users to navigate the platform effortlessly, making it accessible even for those with limited technical expertise. Additionally, the powerful reporting engine transforms raw data into visually appealing and easily interpretable reports, enabling organizations to quickly identify trends and areas for improvement. Another notable aspect of Sogolytics is its integration capabilities with popular CRM systems and other business tools, ensuring that organizations can leverage their existing technology stack effectively. The platform prioritizes data security, adhering to the highest industry standards to protect sensitive information. Automated feedback collection through APIs further enhances the user experience, allowing organizations to gather real-time insights without manual intervention. Sogolytics also emphasizes customer support, offering 24/7 assistance via phone, email, and chat. This commitment to service ensures that users can resolve issues promptly and maximize the platform's potential. By providing a comprehensive and secure experience management solution, Sogolytics empowers organizations to make data-driven decisions that enhance both customer and employee experiences. * * * Product Website Sogolytics Seller [Sogolytics](https://www.g2.com/sellers/sogolytics) Discussions [Sogolytics Community](https://www.g2.com/products/sogolytics/discuss) Languages Supported Arabic, German, Greek, English, Persian, Finnish, French, Hebrew, Hindi, Indonesian, Italian, Japanese, Korean, Malayalam, Nepali, Dutch, Norwegian, Polish, Portuguese, Russian, Slovak, Spanish, Serbian, Swedish, Tamil, Thai, Turkish, Urdu, Vietnamese, Chinese (Simplified) Solution Type All-in-One Overview by Zahid Farooqui Show More ## Pricing Pricing provided by Sogolytics. ### Free Pro Free [ View More Pricing Information ](https://www.g2.com/products/sogolytics/pricing) LS Lucinda S. Air Quality Information System Project Manager Government Administration Mid-Market (51-1000 emp.) 11/20/2018 "Easy to use " 5/5 What do you like best about Sogolytics? Wide variety of question types and ease of reporting. A lot of online training available. Review collected by and hosted on G2.com. What do you dislike about Sogolytics? A couple of the reports need adjustment. Review collected by and hosted on G2.com. What problems is Sogolytics solving and how is that benefiting you? Customer feedback and other specialized surveys for regulatory issues. Review collected by and hosted on G2.com. Show More Response from Sarah Miller of Sogolytics [Editedit](https://www.g2.com/survey_responses/sogolytics-review-1210789/official_response/edit) Glad to hear you've taken advantage of our online training options, Lucinda. We put a lot of effort into our videos and webinars to make the onboarding process as seamless as possible. Will you please share with us (support1@sogosurvey.com) which reports you feel need adjusting? We are constantly making improvements based upon feedback from customers like you. In fact, we have a new release coming up in a few weeks (December '18) that may already incorporate the changes you desire! Current UserValidated ReviewerSource: Organic FF Farhan F. Small-Business (50 or fewer emp.) 11/16/2018 "Quick N Easy" 4.5/5 What do you like best about Sogolytics? Sending out the survey + reporting graphs Review collected by and hosted on G2.com. What do you dislike about Sogolytics? Survey creator page can be slow sometimes Review collected by and hosted on G2.com. What problems is Sogolytics solving and how is that benefiting you? I was trying to get an idea of engagement and satisfaction with our mobile app. I was able to link the unique id of the app users to the survey and anonymize it easily while being able to verify results. Review collected by and hosted on G2.com. Show More Response from Sarah Miller of Sogolytics [Editedit](https://www.g2.com/survey_responses/sogolytics-review-1184668/official_response/edit) Thanks for the feedback, Farhan. We really enjoyed your example of how you've been about to utilize SoGoSurvey to measure customer experience with your app. Regarding your note about the survey creator page, our support team (support1@sogosurvey.com) can often help users identify reasons why their browser may be working slower than expected. Feel free to reach out! Validated ReviewerSource: Seller invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") UI Verified User in Information Technology and Services Small-Business (50 or fewer emp.) 8/30/2018 "Nice all arounder" 4.5/5 What do you like best about Sogolytics? It's easy to create a survey and to customize it. I like the responsiveness and live preview how will survey look at different screen sizes. Review collected by and hosted on G2.com. What do you dislike about Sogolytics? If you want some more complex surveys, like MaxDiff, there is no option for that. But I think that is not such a common thing that people use so I cannot put it on SoGoSrivey tool as a huge problem. For me, it was a deal breaker for continuous usage. Review collected by and hosted on G2.com. Recommendations to others considering Sogolytics: Try it, you won't be disappointed. It does what it states to do. If you need some complex surveys, maybe you should find that specific survey just for that function, but for everything else, this is a great tool. Review collected by and hosted on G2.com. What problems is Sogolytics solving and how is that benefiting you? I have solved a fast need for a general survey for some feature that we have. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Human Resources](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Human Resources") AH Verified User in Human Resources Small-Business (50 or fewer emp.) 11/20/2018 "Not the easiest" 2.5/5 What do you like best about Sogolytics? Technical support was excellent although it was all by chat. Only a couple of times did they steer me wrong. Review collected by and hosted on G2.com. What do you dislike about Sogolytics? Some of the aspects required that I upgrade. I would have preferred to have know that up front. Many functions were hard to find. Review collected by and hosted on G2.com. What problems is Sogolytics solving and how is that benefiting you? Employee engagement survey. Review collected by and hosted on G2.com. Show More Response from Sarah Miller of Sogolytics [Editedit](https://www.g2.com/survey_responses/sogolytics-review-1206598/official_response/edit) Hello and thank you for your thoughts. First, a friendly reminder that all of our packages come with 24/7 email support—in addition to chat support. We hope you continue to take advantage of our support offerings and always appreciate the opportunity to receive feedback from our users. Regarding the features you needed that required an upgrade: we strive to be as transparent as possible by mapping out the various features included in each of the plans. One such example is our complete feature list, which is also search-enabled: https://www.sogosurvey.com/complete-feature-list/. Will you please share with us (support1@sogosurvey.com) what specifically you felt was unclear? With this information, we can make any necessary changes to further clarify for others. Much appreciated! Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Media Production](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Media Production") AM Verified User in Media Production Enterprise (\> 1000 emp.) 11/21/2018 "good functionality" 3.5/5 What do you like best about Sogolytics? ability to easily filter and manipulate data Review collected by and hosted on G2.com. What do you dislike about Sogolytics? user interface isn't particularly user-friendly Review collected by and hosted on G2.com. What problems is Sogolytics solving and how is that benefiting you? automated initial recruitment screening Review collected by and hosted on G2.com. Show More Response from Sarah Miller of Sogolytics [Editedit](https://www.g2.com/survey_responses/sogolytics-review-1213538/official_response/edit) Thanks for posting. Any questions or additional feedback to share about our user interface? You may email us at support1@sogosurvey.com. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Education Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Education Management") AE Verified User in Education Management Enterprise (\> 1000 emp.) 11/20/2018 "Campus Wide Deployment " 5/5 What do you like best about Sogolytics? Ease of use and easy to create users for different departments across the campus using single sign on. Review collected by and hosted on G2.com. What do you dislike about Sogolytics? SMS invitation is limited to only 250 users per day. Review collected by and hosted on G2.com. What problems is Sogolytics solving and how is that benefiting you? Our researchers and department heads conduct thousands of surveys on trending topics to be published in our monthly newsletters. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Broadcast Media](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Broadcast Media") UB Verified User in Broadcast Media Small-Business (50 or fewer emp.) 1/31/2018 "I had a positive experience with this product" 3/5 What do you like best about Sogolytics? I like the ease of use, the assistance available, and quality of the graphs Review collected by and hosted on G2.com. What do you dislike about Sogolytics? The price is my least favorite part of this product Review collected by and hosted on G2.com. Recommendations to others considering Sogolytics: Easy product to use. Useful for customer targeting and retention. Great charts! Review collected by and hosted on G2.com. What problems is Sogolytics solving and how is that benefiting you? It is great for targeting new customers as well as customer retention Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Andy S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andy S.") AS Andy S. Turnaround Program and Operations Manager Primary/Secondary Education Mid-Market (51-1000 emp.) 7/15/2017 "Sleek, easy-to-use format" 4.5/5 What do you like best about Sogolytics? SogoSurvey is easy to get started and has a very intuitive design with many features to create high-quality surveys of many different types and purposed. Review collected by and hosted on G2.com. What do you dislike about Sogolytics? It takes a couple of extra clicks to get to tasks like moving items and the initial creation of answer choices shows in one big text box before you see the answer choices broken out. Neither of these are major concerns. Review collected by and hosted on G2.com. What problems is Sogolytics solving and how is that benefiting you? I am using SogoSurvey for education research. It is easy to be able to create and send surveys for collection of data for research. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Fatma A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Fatma A.") FA Fatma A. PHD Researcher Mid-Market (51-1000 emp.) 9/30/2016 "Good tool for developing academic surveys and free annual license for students!" 3.5/5 What do you like best about Sogolytics? Compared to other products out there, SoGoSurvey allows you to create comments with unlimited number of characters. This is particularly useful for students who find they'd have to write comparatively long introductions or participant information for their survey. Review collected by and hosted on G2.com. What do you dislike about Sogolytics? Right now, I find I am unable to open several tabs of different pages of the survey on my desktop. I think it will be great to be able do this. This will aid multi-functionality and help the user multi-task too. I also found the desktop version a bit slow in response to clicks, I am unsure if this is just to do with my remote connection or if this is other users' experience on this. Review collected by and hosted on G2.com. Recommendations to others considering Sogolytics: I think more students will like to use the product more. The vendor should find ways to negotiate free licensing with Universities for their collective students. Singular coercion of students through any other means may not be a reputable avenue to pursue. Review collected by and hosted on G2.com. What problems is Sogolytics solving and how is that benefiting you? The paramount benefit is that as a student, I can get a free license. This helps save cost. I am a new user so this is what I am able to comment on so far. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Ciarán K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ciarán K.") CK Ciarán K. Senior Project Engineer Construction Enterprise (\> 1000 emp.) 9/11/2016 "Best survey platform on the market" 4.5/5 What do you like best about Sogolytics? The new features on the summer release make the survey platform even more user friendly and "Nice" on the eye/ It's slick design look makes the reports and presentation look professional. For my research, i want to use SPSS integration and this platform (although on the enterprise edition which i will be upgrading too shortly) makes it ideal. When starting out to decide which tool was the best to use, i quickly noticed how many businesses and university graduates and researchers are using SoGoSurvey. They cant all be wrong can they? It was easy to see why one i tried some of the competitors out, i.e. survey monkey and survey methods. None matched or even got close to SoGoSurvey. Review collected by and hosted on G2.com. What do you dislike about Sogolytics? No at the moment and i'm finding it pretty difficult to envisage any in the future. Review collected by and hosted on G2.com. Recommendations to others considering Sogolytics: Great support available - Keep up the good work. Review collected by and hosted on G2.com. What problems is Sogolytics solving and how is that benefiting you? Currently carrying out research for my MSc dissertation. The question layouts and the prompt questions and answers make the system extremely user friendly for even the non-techy individuals. A pleasure to work with. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ## Questions about Sogolytics? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Sogolytics ](https://www.g2.com/products/sogolytics/discussions/new) GU Guest User • Last activity over 3 years ago Is SoGo survey free? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/is-sogo-survey-free) [ View all Discussions ](https://www.g2.com/products/sogolytics/discuss) ## Pricing Options Pricing provided by Sogolytics. ### Free Pro Free ### Pro Max $49.00 Per Month ### SogoCore Contact Us [ View More Pricing Information ](https://www.g2.com/products/sogolytics/pricing) Sogolytics Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_d6ffadf9f899197c144496ba95c4ffac/surveymonkey.jpg "Product Avatar Image") SurveyMonkey 4.4/5(23,900) [ Compare Now ](https://www.g2.com/compare/sogolytics-vs-surveymonkey) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_fe76bf3316a5e8115c0bec8ce0556322/qualtrics-market-research.png "Product Avatar Image") Qualtrics Market Research 4.4/5(3,018) [ Compare Now ](https://www.g2.com/compare/qualtrics-market-research-vs-sogolytics) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_1a15c569377490b264a25ebf2db4cd56/alchemer-survey.png "Product Avatar Image") Alchemer Survey 4.4/5(956) [ Compare Now ](https://www.g2.com/compare/alchemer-survey-vs-sogolytics) ##### ##### Sogolytics Features Survey Management Brand Design Consistency Survey Deployment Feedback Collection Process Management Feedback Aggregation Trigger Alerts Real-Time Analysis System Management Security System Monitoring [ View More Features ](https://www.g2.com/products/sogolytics/features) ## Top-Rated Alternatives [ ![SurveyMonkey](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "SurveyMonkey") SurveyMonkey 4.4/5(23,900) ](https://www.g2.com/products/surveymonkey/reviews) [ ![Qualtrics Market Research](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Qualtrics Market Research") Qualtrics Market Research 4.4/5(3,018) ](https://www.g2.com/products/qualtrics-market-research/reviews) [ ![Alchemer Survey](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alchemer Survey") Alchemer Survey 4.4/5(956) ](https://www.g2.com/products/alchemer-survey/reviews) [ View All Alternatives ](https://www.g2.com/products/sogolytics/competitors/alternatives) ##### Categories on G2 [Survey](https://www.g2.com/categories/survey)[Enterprise Feedback Management](https://www.g2.com/categories/enterprise-feedback-management) ##### Explore More [What are the top grant management platforms for improving team operational efficiency and reducing manual administrative work?](https://www.g2.com/discussions/what-are-the-top-grant-management-platforms-for-improving-team-operational-efficiency-and-reducing-manual-administrative-work)[What is the cheapest cloud directory platform that is still solid enough for managing Windows, Mac and Linux devices across a growing team?](https://www.g2.com/discussions/what-is-the-cheapest-cloud-directory-platform-that-is-still-solid-enough-for-managing-windows-mac-and-linux-devices-across-a-growing-team)[Best-in-class EOR software for mobile app developers](https://www.g2.com/discussions/best-in-class-eor-software-for-mobile-app-developers) [What is the most scalable nonprofit CRM for large fundraising teams?](https://www.g2.com/discussions/what-is-the-most-scalable-nonprofit-crm-for-large-fundraising-teams)[Which Sage Intacct channel partners have global enterprise deployment experience in regulated industries where data integrity is critical?](https://www.g2.com/discussions/which-sage-intacct-channel-partners-have-global-enterprise-deployment-experience-in-regulated-industries-where-data-integrity-is-critical)[Pros and Cons Details](https://www.g2.com/products/sogolytics/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)