--- title: Sogolytics Reviews meta\_title: 'Sogolytics Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 88 reviews by the users' company size, role or industry to find out how Sogolytics works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 88 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # Sogolytics Reviews & Product Details Visit Website Sogolytics is an experience management platform designed to help organizations enhance customer experience, boost employee engagement, and generate actionable insights through its robust survey software. This comprehensive solution caters to businesses of all sizes, providing tools that streamline the process of gathering feedback and analyzing data to drive informed decision-making. The platform is particularly beneficial for organizations looking to understand their customers and employees better. With SogoCX, businesses can focus on improving customer interactions and satisfaction, while SogoEX helps foster a more engaged and motivated workforce. Sogolytics stands out in the experience management category by offering a versatile suite of features that adapt to various use cases, from customer satisfaction surveys to employee engagement assessments. This adaptability makes it suitable for diverse industries, including retail, healthcare, education, and more. Key features of Sogolytics include seamless automation of data collection and analysis, which significantly reduces the time and effort required to gather insights. The user-friendly interface allows users to navigate the platform effortlessly, making it accessible even for those with limited technical expertise. Additionally, the powerful reporting engine transforms raw data into visually appealing and easily interpretable reports, enabling organizations to quickly identify trends and areas for improvement. Another notable aspect of Sogolytics is its integration capabilities with popular CRM systems and other business tools, ensuring that organizations can leverage their existing technology stack effectively. The platform prioritizes data security, adhering to the highest industry standards to protect sensitive information. Automated feedback collection through APIs further enhances the user experience, allowing organizations to gather real-time insights without manual intervention. Sogolytics also emphasizes customer support, offering 24/7 assistance via phone, email, and chat. This commitment to service ensures that users can resolve issues promptly and maximize the platform's potential. By providing a comprehensive and secure experience management solution, Sogolytics empowers organizations to make data-driven decisions that enhance both customer and employee experiences. * * * Product Website Sogolytics Seller [Sogolytics](https://www.g2.com/sellers/sogolytics) Discussions [Sogolytics Community](https://www.g2.com/products/sogolytics/discuss) Languages Supported Arabic, German, Greek, English, Persian, Finnish, French, Hebrew, Hindi, Indonesian, Italian, Japanese, Korean, Malayalam, Nepali, Dutch, Norwegian, Polish, Portuguese, Russian, Slovak, Spanish, Serbian, Swedish, Tamil, Thai, Turkish, Urdu, Vietnamese, Chinese (Simplified) Solution Type All-in-One Overview by Zahid Farooqui Show More ## Pricing Pricing provided by Sogolytics. ### Free Pro Free [ View More Pricing Information ](https://www.g2.com/products/sogolytics/pricing) ![Aaron C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aaron C.") AC Aaron C. Unemployed Student Small-Business (50 or fewer emp.) 10/6/2022 "Student looking forward to using a reputable and powerful survey platform" 4/5 What do you like best about Sogolytics? I've not yet used the program, so I only have my professor's word to take regarding its efficacy, but I trust him given his prolific history in business and market research. Review collected by and hosted on G2.com. What do you dislike about Sogolytics? I find the preemptive review policy for a student account to be an odd decision with iffy rationale, and I find it unnecessary given the evident profile and efficacy of this program. It's far from a dealbreaker, but I think it's a strange decision. Review collected by and hosted on G2.com. What problems is Sogolytics solving and how is that benefiting you? None yet. I intend to use it to conduct a survey for interest in a tripartite corporatist think tank I envisioned as a theoretical enterprise for a certificate program. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic LM Linda M. Small-Business (50 or fewer emp.) 3/1/2023 "Great Survey Tool" 4.5/5 What do you like best about Sogolytics? We found it easy to create a variety of questions and easy analytics to help us understand the results. Review collected by and hosted on G2.com. What do you dislike about Sogolytics? We found that the survey distribution wasn't super intuitive. Review collected by and hosted on G2.com. What problems is Sogolytics solving and how is that benefiting you? Understanfing congregational needs Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Wyley S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Wyley S.") WS Wyley S. Student Small-Business (50 or fewer emp.) 10/4/2022 "College student experimenting with Sogolytics for a Market Definition class." 4.5/5 What do you like best about Sogolytics? The survey software seems very easy to use and it projects very simple results that make it easy for the user to interpret. Review collected by and hosted on G2.com. What do you dislike about Sogolytics? The process of obtaining this free student account has been long and tedious, and I hope it is successful. Review collected by and hosted on G2.com. What problems is Sogolytics solving and how is that benefiting you? Sogolytics will assist me as a means of surveying the surrounding community for the purpose of my research project. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic VG Virginia G. Director Small-Business (50 or fewer emp.) 10/11/2022 "Amazing!" 5/5 What do you like best about Sogolytics? Sogolytics is very easy to use and intuitive, with many functionalities, and its customer service is super-efficient. Review collected by and hosted on G2.com. What do you dislike about Sogolytics? I can´t name any problem I had with Sogolytics. It is a very helpful program for us. Review collected by and hosted on G2.com. What problems is Sogolytics solving and how is that benefiting you? It is helping us to collect and analyze information from our clients and to measure their level of satisfaction with our services. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Leung Jun C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Leung Jun C.") LC Leung Jun C. Ingeniero de software. Mid-Market (51-1000 emp.) 9/30/2022 ""Feature rich and easy to use"" 4.5/5 What do you like best about Sogolytics? It gives us actionable insights like sentiment analysis and segmentation. Automated data collection and processing without interruption. CRM integration as well as other business tool integrations. Automated API feedback collection. Improve the experience for customers. Improve employee engagement. Review collected by and hosted on G2.com. What do you dislike about Sogolytics? High price. The speed of the software could be improved. Review collected by and hosted on G2.com. What problems is Sogolytics solving and how is that benefiting you? With unprecedented degree of sophistication in the industry, Sogolytics handles everything from questionnaire design and distribution to analysis and recommendations. With the help of its robust survey software, it produces valuable data. The highest level of data security available. Boost consumer interactions and attract new customers. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite WY Waynele Y. Student Enterprise (\> 1000 emp.) 3/3/2022 "Recommended so far!" 3.5/5 What do you like best about Sogolytics? The initial set up of my survey was really easy! I was using Google Forms for my pilot and am appreciating all of the design features available in SoGoSurvey. The only thing I was missing with the free version was the matrix-type questions. I was able to solve this by using something they call a multiple drop down. I actually like this format better because sometimes with a matrix question, you can’t see the scale options when you get to the last question in the matrix. The multiple drop down format ensures that the survey taker can always see all of the choices easily. Set up was very intuitive. I appreciated all of the embedded help text. I only needed to Google one thing, how to change the character limits on the text boxes for the open-ended responses. Review collected by and hosted on G2.com. What do you dislike about Sogolytics? I would like to use the branching/logic options, but this currently isn’t available with the free version. I’m hoping it will be available with the free student account, which I am hoping to be able to upgrade to with this review. I will keep everyone posted! Once I get everything set up, I hope to start collecting data soon! Then I will be able to comment on the data analysis features. I am mainly looking to use descriptive statistics in my analysis. Review collected by and hosted on G2.com. What problems is Sogolytics solving and how is that benefiting you? So far, I haven't run into any major problems. I definitely recommend checking SoGoSurvey out if you are a student looking to conduct survey research. Even though I was not able to use branching/logic, there were quite a lot of features available on the free version that you would need to pay for with other tools. For example, it allows you to have more than 10 questions (currently the limit on SurveyMonkey). It also seems you can export your data to Word (no .csv or spreadsheet), but most other survey tools don’t allow you to export your data at all. Review collected by and hosted on G2.com. Show More 9/3/2022 Current UserValidated ReviewerSource: Organic DW Dean W. CQP Chairman Mid-Market (51-1000 emp.) 7/11/2022 "From start to finish, the experience has been excellent." 5/5 What do you like best about Sogolytics? Excellent management of surveys behind the scenes from creation to publishing to data gathering, with an interface that is easy to use and powerful, both on a PC as well as on an iPhone app. Professional appearing surveys. Review collected by and hosted on G2.com. What do you dislike about Sogolytics? Lack of a monthly subscription option for the lowest-end plan. Review collected by and hosted on G2.com. What problems is Sogolytics solving and how is that benefiting you? Obtaining input for my organization in a way that looks more professional than free surveys, and which provides an easy-to-use and powerful survey management and data analysis interface. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Computer Games](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Games") EC Verified User in Computer Games Mid-Market (51-1000 emp.) 6/14/2022 "Great usability and feature set" 4.5/5 What do you like best about Sogolytics? SoGo offers all you need in a surveying tool and combines that with a very intuitive user interface. When comparing different survey providers, the UI of creating and editing surveys was the main selling point that convinced us to sign with SoGo Review collected by and hosted on G2.com. What do you dislike about Sogolytics? SoGo is definitely on the more pricey side of things. Review collected by and hosted on G2.com. What problems is Sogolytics solving and how is that benefiting you? We run a number of different surveys within our company: Internal team health survey, targeted user experience surveys, as well as suggestion inboxes for specific products that drive large amounts of responses. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite FG Fabio G. Financial officer Small-Business (50 or fewer emp.) 8/4/2022 "Feature rich and easy to use" 4.5/5 What do you like best about Sogolytics? Data security is very important to me and the support is very kind and fast. Review collected by and hosted on G2.com. What do you dislike about Sogolytics? The speed of the whole software could be improved. Review collected by and hosted on G2.com. What problems is Sogolytics solving and how is that benefiting you? When creating forms for university research or project feedback I like to use Sogosurvey. It's simple usability and powerful features allows me to create deep reporting. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") AC Verified User in Computer Software Mid-Market (51-1000 emp.) 7/28/2021 "Love SoGo -easy to use!" 5/5 What do you like best about Sogolytics? I like the drag and drop survey building, and that you can have conditional questions. It's not hard to brand, and you can easily send the survey link out for people to complete. I even found you can embed a survey in a iView or text editor tool that allows html if you need to for a website or your employee internet. Review collected by and hosted on G2.com. What do you dislike about Sogolytics? We used for an executive business review survey and had to use a table style rating (likert) scale for feature usage. To get the survey responses to export properly we had to export raw data which meant an extra step in excel cleaning up. This was mainly due to the way our survey was constructed but I do think that it would be useful to have a more robust option for a single question with multiple rating responses. That's a pretty specific use case though so don't let it deter you from trying it out!! Review collected by and hosted on G2.com. Recommendations to others considering Sogolytics: Givenit a try it's a great tool Review collected by and hosted on G2.com. What problems is Sogolytics solving and how is that benefiting you? Building a survey by code is tedious and time consuming- SoGo is a great time saver Review collected by and hosted on G2.com. Show More 1/28/2022 Validated ReviewerIncentivizedSource: G2 invite ## Questions about Sogolytics? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Sogolytics ](https://www.g2.com/products/sogolytics/discussions/new) GU Guest User • Last activity over 3 years ago Is SoGo survey free? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/is-sogo-survey-free) [ View all Discussions ](https://www.g2.com/products/sogolytics/discuss) ## Pricing Options Pricing provided by Sogolytics. ### Free Pro Free ### Pro Max $49.00 Per Month ### SogoCore Contact Us [ View More Pricing Information ](https://www.g2.com/products/sogolytics/pricing) Sogolytics Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_d6ffadf9f899197c144496ba95c4ffac/surveymonkey.jpg "Product Avatar Image") SurveyMonkey 4.4/5(23,900) [ Compare Now ](https://www.g2.com/compare/sogolytics-vs-surveymonkey) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_fe76bf3316a5e8115c0bec8ce0556322/qualtrics-market-research.png "Product Avatar Image") Qualtrics Market Research 4.4/5(3,018) [ Compare Now ](https://www.g2.com/compare/qualtrics-market-research-vs-sogolytics) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_1a15c569377490b264a25ebf2db4cd56/alchemer-survey.png "Product Avatar Image") Alchemer Survey 4.4/5(956) [ Compare Now ](https://www.g2.com/compare/alchemer-survey-vs-sogolytics) ##### ##### Sogolytics Features Survey Management Brand Design Consistency Survey Deployment Feedback Collection Process Management Feedback Aggregation Trigger Alerts Real-Time Analysis System Management Security System Monitoring [ View More Features ](https://www.g2.com/products/sogolytics/features) ## Top-Rated Alternatives [ ![SurveyMonkey](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "SurveyMonkey") SurveyMonkey 4.4/5(23,900) ](https://www.g2.com/products/surveymonkey/reviews) [ ![Qualtrics Market Research](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Qualtrics Market Research") Qualtrics Market Research 4.4/5(3,018) ](https://www.g2.com/products/qualtrics-market-research/reviews) [ ![Alchemer Survey](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alchemer Survey") Alchemer Survey 4.4/5(956) ](https://www.g2.com/products/alchemer-survey/reviews) [ View All Alternatives ](https://www.g2.com/products/sogolytics/competitors/alternatives) ##### Categories on G2 [Survey](https://www.g2.com/categories/survey)[Enterprise Feedback Management](https://www.g2.com/categories/enterprise-feedback-management) ##### Explore More [What are the top grant management platforms for improving team operational efficiency and reducing manual administrative work?](https://www.g2.com/discussions/what-are-the-top-grant-management-platforms-for-improving-team-operational-efficiency-and-reducing-manual-administrative-work)[What is the cheapest cloud directory platform that is still solid enough for managing Windows, Mac and Linux devices across a growing team?](https://www.g2.com/discussions/what-is-the-cheapest-cloud-directory-platform-that-is-still-solid-enough-for-managing-windows-mac-and-linux-devices-across-a-growing-team)[Best-in-class EOR software for mobile app developers](https://www.g2.com/discussions/best-in-class-eor-software-for-mobile-app-developers) [What is the most scalable nonprofit CRM for large fundraising teams?](https://www.g2.com/discussions/what-is-the-most-scalable-nonprofit-crm-for-large-fundraising-teams)[Which Sage Intacct channel partners have global enterprise deployment experience in regulated industries where data integrity is critical?](https://www.g2.com/discussions/which-sage-intacct-channel-partners-have-global-enterprise-deployment-experience-in-regulated-industries-where-data-integrity-is-critical)[Pros and Cons Details](https://www.g2.com/products/sogolytics/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)