The reporting tools are very efficient, the tools for call management (conference, transfer, and monitoring) are very fast and stable. Review collected by and hosted on G2.com.

The user or agent can configure diversions to their liking, and several configuration menus that are not understandable. Review collected by and hosted on G2.com.

Softphone Pro is an easy install and immediate access to team settings and reports. We use it daily and has improved our customer support abilities. Review collected by and hosted on G2.com.

Certain features do require some software development knowledge, including setting up a shared contact list to be used on a team. Review collected by and hosted on G2.com.

I had several softphone programs on my PC before. Unfortunately, none of them could handle multiple SIP accounts. Softphone.Pro, on the other hand, is very good, better than the others. Over the years, I have rarely had any issues with it. It always runs smoothly, has a nice, intuitive interface, and is easy to use. Sometimes, a SIP account fails to connect to the server or loses the connection. This may not be Softphone.Pro's fault, as all the apps had this issue. It would be nice if it could be indicated right away on the Windows taskbar icon. Overall, it's a very fine program. Review collected by and hosted on G2.com.

What I really miss in Softphone.Pro is the ability to specify the SIP account on the contact I want to call. I have a separate number (SIP account) for personal contacts and another one for business. Additionally, I have accounts for domestic and international calls. I want to call personal contacts with my personal number and customers with my business number. Currently, I have to remember this myself and I have to manually switch the SIP account. Often I forget to switch it back. It would be nice to have this feature, I think it's the only thing that I'm missing. Review collected by and hosted on G2.com.

Softphone has excellent support for their product, not that we had to use it too much, the product is quite straightforward and intuitive. Review collected by and hosted on G2.com.

So far, it did not disappoint. We are in our 3rd year and plan to continue using it. Review collected by and hosted on G2.com.

If there were problems, it was only on the part of the SIP provider. Review collected by and hosted on G2.com.

You can't slam the phone down powerfully if the conversation was unpleasant. Review collected by and hosted on G2.com.

Softphone.pro app was very easy to setup, and power to use. I'm very happy to have found this app. I'm able to setup to all my remote employees, view the analytics, and very simple to understand. Review collected by and hosted on G2.com.

I'm not sure its something I dislike, but I do have remote employees who work off tablets, who I would love for them to have a mobile app or tablet app instead of having to use an actual computer. Review collected by and hosted on G2.com.

Smoothly running and Always update.

Support almost OS, easily to train to new user.

Easily to intergrate into any system by API. Review collected by and hosted on G2.com.

With me, I dont have any uncomfortable with Softphone.Pro Review collected by and hosted on G2.com.

it's simplicity and the design also the backpanel is also good for setting up and listening to the calls. Review collected by and hosted on G2.com.

the prices are high and also sometimes, i have trouble with sign in because it doesn't save up the user credentials. Review collected by and hosted on G2.com.

The general handling is comparable to other clients. What made me buy tThe general use is comparable to other clients. But what convinced me to buy an ongoing subscription is the perfect connection to our CRM. Pipedrive transmits the customer data and I can immediately see who is calling or open all the customer details with just one click. Fantastic! Review collected by and hosted on G2.com.

Unfortunately, our configuration does not indicate whether a missed call was answered by a colleague. But I think this is due to our service ... Review collected by and hosted on G2.com.

there are a lot of good options has been add Review collected by and hosted on G2.com.

It is not a time fee SO it can be more cost effective Review collected by and hosted on G2.com.