UC

Verified User in Computer Software

Small-Business (50 or fewer emp.)

11/14/2018

"Not my fave"

1/5

What do you like best about SoftDent?

I liked the way the schedule itself was set up, but there's not much I loved about the software. Review collected by and hosted on G2.com.

What do you dislike about SoftDent?

Not very user friendly, multiple windows have to be open, the account screen is harder to read and decipher, normal Windows' shortcuts don't work within software. Review collected by and hosted on G2.com.

UM

Verified User in Medical Practice

Small-Business (50 or fewer emp.)

11/6/2018

"Not great, not horrible"

2.5/5

What do you like best about SoftDent?

The new updates helped a lot for ease of moving between pages. Review collected by and hosted on G2.com.

What do you dislike about SoftDent?

Anything to do with scanning in documents is an inconvenience. Review collected by and hosted on G2.com.

UM

Verified User in Medical Practice

Small-Business (50 or fewer emp.)

12/27/2017

"Fairly user friendly"

4/5

What do you like best about SoftDent?

Most everything is in one location. Works well for paperless charting. The tabs make it easy to find things like perio charting, patients charts, accounts, etc Review collected by and hosted on G2.com.

What do you dislike about SoftDent?

Scheduling can be difficult. I have accidentally moved appointments without even trying and can never get them back in the same spot. We also have issues integrating our xray software into this program. Some days it works and others it doesn't. Not sure why. Review collected by and hosted on G2.com.

Recommendations to others considering SoftDent:

Just plan for training and give time to learn the product. There may be issues integrating xray software into this program. Review collected by and hosted on G2.com.

What problems is SoftDent solving and how is that benefiting you?

It has aided in going paperless though we aren't quite there yet. This software does have a learning curve, especially if it is replacing another product. A lot of the features are the same, just in different locations. It takes time to learn new software. We do seem to have an issue with integrating our dental xray software into the program though Review collected by and hosted on G2.com.

UI

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

7/13/2018

"SoftDent is OK"

3/5

What do you like best about SoftDent?

Pretty easy user interface. It looks old though and need to be updated Review collected by and hosted on G2.com.

What do you dislike about SoftDent?

interface looks old , there is always a long hold with support Review collected by and hosted on G2.com.

AH

Verified User in Hospital & Health Care

Small-Business (50 or fewer emp.)

6/30/2018

"Dental Review"

3/5

What do you like best about SoftDent?

The efficiency to communicate, maximize profitability, and streamline our workflow. Review collected by and hosted on G2.com.

What do you dislike about SoftDent?

The organization of each feature is difficult to differentiate and understand. Review collected by and hosted on G2.com.

AH

Verified User in Health, Wellness and Fitness

Small-Business (50 or fewer emp.)

4/6/2018

"Yikes "

0/5

What do you like best about SoftDent?

The only thing I like about this software is that I don't have to use it anymore come July 1. Review collected by and hosted on G2.com.

What do you dislike about SoftDent?

This software is SLOW. It's like it runs heavy no matter how new or fast your internet is. Nothing is seamless, and every feature is either way too many clicks or just plain difficult to use. Review collected by and hosted on G2.com.

SB

Stephanie B.

Director of Communications, Events & Board Affairs

Small-Business (50 or fewer emp.)

11/27/2017

"Easy to use dental software"

4.5/5

What do you like best about SoftDent?

The software has an easy to follow interface once the administrative details are properly set up. Review collected by and hosted on G2.com.

What do you dislike about SoftDent?

There is not enough customization for specialty practices and users must update information more frequently than we'd like to have accurate information for insurance estimation. Review collected by and hosted on G2.com.

UH

Verified User in Hospital & Health Care

Small-Business (50 or fewer emp.)

12/14/2017

"Review"

3.5/5

What do you like best about SoftDent?

Ease of use and navigation from screen to screen Review collected by and hosted on G2.com.

What do you dislike about SoftDent?

Limited reputation in the field of dentistry at least in my geographical area Review collected by and hosted on G2.com.

UH

Verified User in Health, Wellness and Fitness

Small-Business (50 or fewer emp.)

10/12/2017

"i like it"

4/5

What do you like best about SoftDent?

once trained is very easy to navigate and dynamic to use. Review collected by and hosted on G2.com.

What do you dislike about SoftDent?

it is not what i would call user friendly for people with limited computer skills. requires moderate training to master. Review collected by and hosted on G2.com.

UH

Verified User in Hospital & Health Care

Small-Business (50 or fewer emp.)

1/2/2018

"Pretty good but crashes alot"

2/5

What do you like best about SoftDent?

Not always user friendly. It crashed a lot. Two staff cannot be in the same chart Review collected by and hosted on G2.com.

What do you dislike about SoftDent?

Two staff cannot be in the same account Review collected by and hosted on G2.com.