--- title: SoftDent Reviews meta\_title: 'SoftDent Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 21 reviews by the users' company size, role or industry to find out how SoftDent works for a business like yours. aggregate\_rating: rating\_value: 2.9 review\_count: 21 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Dental url: https://www.g2.com/categories/dental --- # SoftDent Reviews & Product Details CS SoftDent Software is designed to help you dental practice manage efficiency with a suite of dental practice management tools to help manage your productivity. * * * Seller [Carestream Health](https://www.g2.com/sellers/carestream-health) Discussions [SoftDent Community](https://www.g2.com/products/softdent/discuss) Show More ## Top-Rated Alternatives [ ![Dentrix](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dentrix") Dentrix 4.1/5(134) ](https://www.g2.com/products/dentrix/reviews) [ ![Open Dental](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Open Dental") Open Dental 4.3/5(46) ](https://www.g2.com/products/open-dental/reviews) [ ![Eaglesoft](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Eaglesoft") Eaglesoft 4.2/5(110) ](https://www.g2.com/products/eaglesoft/reviews) [ View All Alternatives ](https://www.g2.com/products/softdent/competitors/alternatives) ## User Insights Average based on 21 real user reviews. [Log in to unlock pricing and user insights](/login) ![Janet D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Janet D.") JD Janet D. Office Manager Small-Business (50 or fewer emp.) 2/28/2023 "Not a Fan of Softdent" 0/5 What do you like best about SoftDent? About the only thing I like about Sofdent is the demographics page information. Review collected by and hosted on G2.com. What do you dislike about SoftDent? Nothing is easily accessible regarding reports with Softdent. I have either had to use the Help feature and search or literally call Softdent to possibly find reports I want. I do not like how the accounts are set up. Filtering info you want in or out of an account report is not possible. I do not like how you have to manually go in and template a schedule day by day as opposed to having a template setup and just create it month to month. Review collected by and hosted on G2.com. What problems is SoftDent solving and how is that benefiting you? Softdent does not solve any problems as I find it very antiquated. Review collected by and hosted on G2.com. Show More 4/29/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite MH Matthew H. Dentist/Owner Hospital & Health Care Small-Business (50 or fewer emp.) 9/6/2018 "Dishonest, misleading, Poor customer service, Does not achieve what it claims to achieve" 0/5 What do you like best about SoftDent? Following the latest software update there is nothing that I like about this program, STAY AWAY! Review collected by and hosted on G2.com. What do you dislike about SoftDent? Softdent Rolled out there latest update about 5 months ago. We finally updated to the latest version and now we have found out that Softdent no longer integrates with DEXIS (which it always has and they still claim that it does). This is following 3 weeks of back and forth which they claimed they didnt know why our program would not integrate and they have not heard of this issue before (update is 5 months old). They now have admitted that following the update they can not integrate with Dexis and they will do nothing to remedy this situation. They still claim to integrate with Dexis in there online materials and salesmans' mouths. Review collected by and hosted on G2.com. Recommendations to others considering SoftDent: Do not use this software in your practice. It will be nothing but a headache! Review collected by and hosted on G2.com. What problems is SoftDent solving and how is that benefiting you? Currently Softdent has added 0 benefits to our practice and is only a headache, stay away. Please feel free to contact for more information regarding this product. My personal cellphone is (772) 215-0723 Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Medical Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Medical Practice") UM Verified User in Medical Practice Small-Business (50 or fewer emp.) 1/15/2019 "Almost there" 1/5 What do you like best about SoftDent? Ease of access and all-in-one eliminates need for separate programs Review collected by and hosted on G2.com. What do you dislike about SoftDent? Way too many prompts, when checking out a patient its awkward as it takes way too long. The program constantly crashes and freezes. Inaccurate calculations on pt transactions. Not very straightforward as you must go to several menus. Cant close the program without being signed in is incredibly annoying. Doesn't automatically refresh daily schedule. Review collected by and hosted on G2.com. What problems is SoftDent solving and how is that benefiting you? No benefits to this program. Its terrible and not made to cater to dental needs Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Verified User in Computer Software Small-Business (50 or fewer emp.) 11/14/2018 "Not my fave" 1/5 What do you like best about SoftDent? I liked the way the schedule itself was set up, but there's not much I loved about the software. Review collected by and hosted on G2.com. What do you dislike about SoftDent? Not very user friendly, multiple windows have to be open, the account screen is harder to read and decipher, normal Windows' shortcuts don't work within software. Review collected by and hosted on G2.com. Recommendations to others considering SoftDent: There are many excellent POS for dentistry, I would recommend others before I would recommend SoftDent. Review collected by and hosted on G2.com. What problems is SoftDent solving and how is that benefiting you? Definitely better than paper charts. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") AH Verified User in Health, Wellness and Fitness Small-Business (50 or fewer emp.) 4/6/2018 "Yikes " 0/5 What do you like best about SoftDent? The only thing I like about this software is that I don't have to use it anymore come July 1. Review collected by and hosted on G2.com. What do you dislike about SoftDent? This software is SLOW. It's like it runs heavy no matter how new or fast your internet is. Nothing is seamless, and every feature is either way too many clicks or just plain difficult to use. Review collected by and hosted on G2.com. What problems is SoftDent solving and how is that benefiting you? We are solving no issues and everything this software does can be better completed with a different software. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Seller invite ## Questions about SoftDent? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about SoftDent ](https://www.g2.com/products/softdent/discussions/new) GU Guest User What is CS SoftDent Software used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-cs-softdent-software-used-for) [ View all Discussions ](https://www.g2.com/products/softdent/discuss) ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. [ View More Pricing Information ](https://www.g2.com/products/softdent/pricing) SoftDent Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_f0c8800e2e435aa27800249a21fdac28/dentrix.jpg "Product Avatar Image") Dentrix 4.1/5(134) [ Compare Now ](https://www.g2.com/compare/dentrix-vs-softdent) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_e84f183528cda8ad15fca42c36fc6978/open-dental.png "Product Avatar Image") Open Dental Software 4.3/5(46) [ Compare Now ](https://www.g2.com/compare/open-dental-vs-softdent) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_06aedc45d7cac13839678ff2e14adc0b/eaglesoft.png "Product Avatar Image") Eaglesoft 4.2/5(110) [ Compare Now ](https://www.g2.com/compare/eaglesoft-vs-softdent) ## Work at Carestream Health? 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