It is so straightforward to use and easy to understand. Does the god its required to do. Review collected by and hosted on G2.com.
When you get the odd bug. But every system picks them up so not directly a dislike. Review collected by and hosted on G2.com.
SOFTCO AP Automation has an intelligent mapping engine that provides insight into AP invoice matching percentage confidence with Purchase orders. This is the most unique and conscientious feature that makes softco outstanding in the AP e-invoicing space. It has multi-language capabilities, especially the languages capability pertains to Asian countries are magnanimous. Review collected by and hosted on G2.com.
A little bit more insight into reconciliation would be an added advantage. Review collected by and hosted on G2.com.
Hi Rajasekhar,
Really appreciate this feedback. There are a number of reports including “Status Reports” and “Accruals Reports” which would solve this issue for you. If you contact Customer Support they will put you in touch with our Customer Success team who will be able to take you through this in more detail.
Hope this is helpful.
I like knowing where to find invoices based on the filter options. Review collected by and hosted on G2.com.
It can be slow when there are lots of invoices to be processed. Review collected by and hosted on G2.com.
Hi Amey,
Sophie from SoftCo here. Can I suggest that you raise a ticket with Customer Support, and they will be able to help you with this issue.
Automatch, Dashboards, User friendly, confidence in data reaching ERP Review collected by and hosted on G2.com.
It's such a superior tool, no dislikes currently Review collected by and hosted on G2.com.
Aisling,
Thanks very much for this review. Love the title. We may take it as our future tagline!
The solution has cutdown on processing time and led to increased efficiency in handling our AP function. Invoices are no longer lost in the mail or left on someone's desk. When the company had to transition to work from home during the pandemic, we were able to do so seamlessly. Review collected by and hosted on G2.com.
To operate the system as we have configured it requires some additional administrative work to be done. However, we feel the benefits we receive from our configuration outweigh any additional admin work. Review collected by and hosted on G2.com.
Performance is excellent. User interface is very intuative. Review collected by and hosted on G2.com.
Integrations could be improved. Not very flexible in terms of connectivity. Review collected by and hosted on G2.com.
Easy and quick install , minimal requirement for internal IT resources Review collected by and hosted on G2.com.
Can be difficult to add in additional data / features Review collected by and hosted on G2.com.
I like the ability to have all our invoices in one place and searchable. The ability to track invoices from vendor to payment. Review collected by and hosted on G2.com.
The approval routing set-up and the invoices to receipt function. Review collected by and hosted on G2.com.
Hi,
Sophie from SoftCo here. Thanks very much for your comment. You mentioned the Approval Routing set up. There are several new features which would be of benefit to you. If you contact our Support Team and ask for a meeting with your Customer Success Manager, they can talk you through the different features.
Easy to record invoices and search for them.
Provides in-depth information for reqs and POs to be able to effectively process invoices (approver flows, dates, exceeding limits, etc.). Review collected by and hosted on G2.com.
Lack of alerts for changes from other users - would be helpful to know when there is an update so as to react promptly. Review collected by and hosted on G2.com.
User interface makes it very easy for non-financial staff use. The approval mechanism is simple and intuitive. Support team are quick and responsive. Review collected by and hosted on G2.com.
Some of the management reports require further customisation. Review collected by and hosted on G2.com.