---
title: SoDash Reviews
meta_title: 'SoDash Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 20 reviews by the users' company size, role or industry to
  find out how SoDash works for a business like yours.
aggregate_rating:
  rating_value: 4.1
  review_count: 20
  scale: '5'
date_modified: '2026-08-07'
parent_category:
  name: Customer Service
  url: https://www.g2.com/categories/customer-service
---


# SoDash Reviews
**Vendor:** SoDash  
**Category:** [Social Customer Service Software](https://www.g2.com/categories/social-customer-service)  
**Average Rating:** 4.1/5.0  
**Total Reviews:** 20
## About SoDash
Bridging the gap between Social Media & Customer Service




## SoDash Reviews
  ### 1. SoDash review

**Rating:** 3.0/5.0 stars

**Reviewed by:** Bethany E. | Physical Therapist, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 05, 2018

**What do you like best about SoDash?**

I wish we had better chat software that did not freeze up it seems like 5 times plus a day. Other than that though when the program is working it is great for communicating and assisting in multitasking while Im on the phone so I do not have to put people on hold constantly. 

**What do you dislike about SoDash?**

I dislike that the software freezes up too much. When I am in the middle of a call and trying to consult with my manager or a fellow co-worker about the issue I will have a huge message typed out and then the program will freeze causing me to have to go to the task manager and close out of the program. Then I have to re-log in and connect with the chats I was currently in to continue. Also it seems like this happens at the worst times causing things to take 5-10 more minutes than they should making my customer angry about this. It also causes me to loose the progress I had going. 

**Recommendations to others considering SoDash:**

I would recommend but would also recommend having the newest of computers to use this with and also not having too many windows up  in the background while using SoDash. 

**What problems is SoDash solving and how is that benefiting you?**

We communicate between co workers to discuss the issues going on while we are on the phone with a customer and just in general through out the day. It helps a lot when I am on the phone not to have to get up from my desk to ask a co worker something and to not have to put the customer on hold. It really promotes multi-tasking and helps productivity. 

  ### 2. Tried it... Liked It!

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 28, 2017

**What do you like best about SoDash?**

the simple interface, easily navigate through the app to see reviews.

**What do you dislike about SoDash?**

There was nothing to dislike as we were just testing.

**What problems is SoDash solving and how is that benefiting you?**

N/A


## SoDash Discussions
  - [What is SoDash used for?](https://www.g2.com/discussions/what-is-sodash-used-for)

- [View SoDash pricing details and edition comparison](https://www.g2.com/products/sodash/reviews?filters%5Bnps_score%5D%5B%5D=3&section=pricing&secure%5Bexpires_at%5D=2026-08-13+14%3A57%3A57+-0500&secure%5Bsession_id%5D=76992f09-549f-4990-85ba-b38cc1383fac&secure%5Btoken%5D=f75a6200198d00b1e31ece36d51350ca80d1b6fe83ecdfe1d03af09369d30740&format=llm_user)

## SoDash Features
**Generative AI**
- AI Text Generation
- AI Text Summarization

**Process**
- Mentions
- Tickets
- Macros

**Channels**
- Email
- Social

**Insight**
- Surveys
- Reporting
- Visitor Activity
- Help Desk

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