Verified User in Financial Services
UF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"Initial Thoughts on Berbix"
4/5
What do you like best about Socure?

Berbix's technology takes steps out of my process when reviewing applications. It makes the process faster but also makes me feel more confident in my decision-ing. Review collected by and hosted on G2.com.

What do you dislike about Socure?

I don't have many negative opinions on Berbix as I have just started using it, however, the watermark sometimes obstructs information that I need to obtain from user's IDs. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
AH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Smooth experience"
5/5
What do you like best about Socure?

Very fast id verification, very accurate. Clear documentation. Relatively cheap compare to the other id verification platforms. You don't have to waiting a sells person to sign a contract. Review collected by and hosted on G2.com.

What do you dislike about Socure?

There are too few customizations. You cannot change color/text of every single button and text. The verification flow is not fully customizable. There are only two types of verification. Review collected by and hosted on G2.com.

Response from Raina Sheth of Socure

We appreciate the review and are happy that you are benefitting from the fast and accurate ID checks! We understand the issues of customization -- we recently released an API integration (with some front-end SDK resources) that would allow you to customize the Berbix experience. Please contact us via slack or support@berbix.com if you'd like to learn more!

Verified User in Financial Services
UF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"Fast and easy way to validate photo IDs"
3.5/5
What do you like best about Socure?

Berbix has an excellent user interface, which makes it easy to use and learn very quickly. It has helped us identify fraudulent applications prior to approval. I like how Berbix tells you exactly why an ID was flagged, so we know what we need to verify. Review collected by and hosted on G2.com.

What do you dislike about Socure?

In some instances, we have come across applications that have turned out to be fraudulent. When reviewing the onboarding process for these applications, we sometimes see that Berbix auto-accepted obviously fake identification cards. So, I think that Berbix does have areas to improve on their auto screening process for IDs. Review collected by and hosted on G2.com.

Response from Kelly Javanmardi of Socure

Thanks for the review! If you're looking to optimize the configuration for any issues, feel free to reach out to support@berbix.com to schedule a review.

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Berbix for Identity Verification for Covid Relief Funds"
4.5/5
What do you like best about Socure?

I like the fact that Berbix clearly reports all the flags that a particular ID has. It lets us quickly see if it is something we can work around or we have to deny it. Review collected by and hosted on G2.com.

What do you dislike about Socure?

It is frustrating that the IDs are only stored for 90 days. I get the security reasons behind it, but sometimes we need to look at verification forms and documents that are older than that. Review collected by and hosted on G2.com.

Alexandra D.
AD
Alexandra D.
Shift Supervisor
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Helpful and Defiantly Safe"
4/5
What do you like best about Socure?

How sensitive it verifies your ID and selifes to protect your Identity. Review collected by and hosted on G2.com.

What do you dislike about Socure?

How sensitive it can be sometimes when someone re-verify their selfie and doesn't accept it. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"Such a great tool to work with"
5/5
What do you like best about Socure?

Berbix is very easy to navigate. Its interface is clear and make finding info really simple, a plus when we need to be able to work quickly! Best software I've gotten to use yet compared to others. Review collected by and hosted on G2.com.

What do you dislike about Socure?

Some features could be added to be able to copy the type of device used. That would help us gain some time when reviewing applications. In our field, we need to be able to work fast and having to write down everything can be a downer. Review collected by and hosted on G2.com.

Response from Kelly Javanmardi of Socure

Thank you so much for your review - it is so great to hear such positive feedback. As for the point you raised around copying the device used, our team would be happy to take a look at your configuration if you reach out to support@berbix.com.

Verified User in Retail
UR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Great possibilities, but room for improvement."
3.5/5
What do you like best about Socure?

They have great accuracy catching fraud. Review collected by and hosted on G2.com.

What do you dislike about Socure?

When selfies are blurry, no auto re-verfication. Review collected by and hosted on G2.com.

Verified User in Computer Games
AC
Verified User in Computer Games
Small-Business (50 or fewer emp.)
"Easy to use ID verification"
5/5
What do you like best about Socure?

It's really easy to get setup and working both on the server and the client. As long as you read the documentation and follow the guides they have everything covered. Review collected by and hosted on G2.com.

What do you dislike about Socure?

Berbix generally works well. The only issues I have had are when editing a template and saving but clicking back in shows me the old version. I remade it a couple of times before refreshing the page to see my update. I also missed a piece of documentation regarding reusing existing transactions if they haven't been completed, my integration has improved since discovering this. Review collected by and hosted on G2.com.

Austin J.
AJ
Austin J.
Area Operations Manager
Mid-Market (51-1000 emp.)
"Berbix is Awesome!"
5/5
What do you like best about Socure?

The quickness of the verification process Review collected by and hosted on G2.com.

What do you dislike about Socure?

SOmetimes, the license verification takes unclear pictures on its own. This in turn fails the customer and causes them to have to take the test again Review collected by and hosted on G2.com.

Response from Linda Watkins of Socure

Thanks for the feedback. Feel free to reach out to support@berbix.com if you'd like a review of your configuration or why some users are not getting through the process. We're continuously looking to improve and appreciate your feedback.

Jessica G.
JG
Jessica G.
DTC supervisor
Mid-Market (51-1000 emp.)
"CV1 TPCO"
5/5
What do you like best about Socure?

The ID validation Very easy and affective Review collected by and hosted on G2.com.

What do you dislike about Socure?

I don't like that Berbix does not recognize two different people with the same first last name. Some are from different states etc Review collected by and hosted on G2.com.