Verified User in Retail
AR
Verified User in Retail
Mid-Market (51-1000 emp.)
"So far so good"
4/5
What do you like best about Socure?

- easy-to-integrate iframe with options to build your own experience

- excellent customer support

- intuitive backend UI Review collected by and hosted on G2.com.

What do you dislike about Socure?

- we had issues before with the iframe not recognizing IDs and not allowing users to retake their photos but that's since been fixed

- I wish they had more native integrations Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"berbix review"
5/5
What do you like best about Socure?

Berbix verifies the ID and notifies us of any discrepancies & if the ID submitted is related to any other applications / accounts Review collected by and hosted on G2.com.

What do you dislike about Socure?

The lack of facial recognition is limiting the programs ability to be as useful as it could be. Review collected by and hosted on G2.com.

Rishi P.
RP
Rishi P.
SOFTWARE DEVELOPER
Small-Business (50 or fewer emp.)
"Best services provider"
5/5
What do you like best about Socure?

Through this we can easily find out any user record by using their ID's and I have never faced any issues with the implementation till now. Review collected by and hosted on G2.com.

What do you dislike about Socure?

There is nothing to dislike as such now. But they can improve if users want to perform an action for bulk ID. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
Mid-Market (51-1000 emp.)
"Great tool when it works"
3.5/5
What do you like best about Socure?

Having a 3rd party tool to verify ID removes the liability from the company. Review collected by and hosted on G2.com.

What do you dislike about Socure?

When a customer's ID is rejected, the tool does not have the ability to send them a new link automatically, it has to be done manually. Review collected by and hosted on G2.com.

Verified User in Primary/Secondary Education
AP
Verified User in Primary/Secondary Education
Small-Business (50 or fewer emp.)
"Amazing starter pricing. Best in class software"
5/5
What do you like best about Socure?

The pricing is very reasonable for early stage companies that need something quick and easy to plug into. The setup was quick and painless. It's all been going well. If anything I'd like one platform for ID checks AND background checks but Berbix do one thing REALLY well and I like that Review collected by and hosted on G2.com.

What do you dislike about Socure?

Nothing. It's all been going well. If I had to be picky, it doesn't do background checks but hey! It does one thing well and that's great Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Berbix works seemlessly"
5/5
What do you like best about Socure?

The best thing is that we get exact information about what has been accepted or rejected. If rejected, then why, so this is user-friendly as well as developer friendly. Review collected by and hosted on G2.com.

What do you dislike about Socure?

There is nothing that I can say is not good in berbix so far.It is working fine. Review collected by and hosted on G2.com.

Alexandra D.
AD
Alexandra D.
customer Representative
Small-Business (50 or fewer emp.)
"Berbix at it's finest are dependable."
4/5
What do you like best about Socure?

How sensitive it's when a customer is creating an account to verify Review collected by and hosted on G2.com.

What do you dislike about Socure?

How sensitive it could be when they are taking the selfies left, right and then straight even though its a good match Review collected by and hosted on G2.com.

Vivek W.
VW
Vivek W.
C
Mid-Market (51-1000 emp.)
"Convenient and easy."
5/5
What do you like best about Socure?

It's convenient. It's not that complex . It saves a lot of time. The system almost picks up all the data accurately.Id verification. Much better than its peers. Review collected by and hosted on G2.com.

What do you dislike about Socure?

Sometimes system shows simple errors in identifying the person. No issues in working. Bettering the system will help. Face idenfication could be bettered for performance. Review collected by and hosted on G2.com.

Verified User in Consumer Goods
CC
Verified User in Consumer Goods
Small-Business (50 or fewer emp.)
"Berbix works great. But would need work with the app, so that it scans properly."
4/5
What do you like best about Socure?

The auto scanning feature along with the link making. Review collected by and hosted on G2.com.

What do you dislike about Socure?

The scan not working properly through app. Review collected by and hosted on G2.com.

Jennifer W.
JW
Jennifer W.
C
Small-Business (50 or fewer emp.)
"Verified"
5/5
What do you like best about Socure?

I love that while using Berbix, it automatically flags an ID as fake. I still double-check when it isn't flagged, but when it is, my job is that much easier. The other nice thing about Berbix, is that it automatically tells you if the customer is under 21. Just a very user-friendly application! Review collected by and hosted on G2.com.

What do you dislike about Socure?

The best update would be for the application to recognize if the name on the ID matches the name of the person we are verifying or if the ID provided is for an entirely different person. This isn't that big of a deal because it is easy to see whether or not the names match. It would be convenient for a user to see that Berbix rejected the ID because the information doesn't match. Review collected by and hosted on G2.com.