--- title: Socure Reviews meta_title: 'Socure Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 103 reviews by the users' company size, role or industry to find out how Socure works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 103 scale: '5' date_modified: '2026-07-17' parent_category: name: Data Privacy url: https://www.g2.com/categories/data-privacy-3d79da1e-6384-42b3-a11f-d04b6694e806 --- # Socure Reviews **Vendor:** Socure **Category:** [Identity Verification Software](https://www.g2.com/categories/identity-verification) **Average Rating:** 4.5/5.0 **Total Reviews:** 103 ## About Socure Socure’s patented machine learning platform powers an elevated standard for seamless CIP/KYC compliance, fraud detection, ID document verification, and bank account ownership validation through a purpose-built, end-to-end solutions suite that results in robust, industry-leading accuracy to unlock identity trust for digital interactions and engagement at onboarding and throughout the customer journey. ## Socure Pros & Cons **What users like:** - Users value the **high accuracy** of Socure, enhancing identity verification and fraud protection seamlessly in daily use. (1 reviews) - Users value the **advanced analytics** of Socure, enhancing fraud protection and improving customer experience effortlessly. (1 reviews) - Users appreciate the **business growth potential** of Socure, benefiting from increased auto approval rates and seamless experiences. (1 reviews) - Users value the **excellent communication** from Socure's knowledgeable support team, aiding in seamless integration and troubleshooting. (1 reviews) - Users value the **comprehensive coverage** provided by Socure, enhancing identity verification and fraud protection seamlessly. (1 reviews) - Customer Experience (1 reviews) - Customer Focus (1 reviews) - Users appreciate the **attentive and knowledgeable customer support** that simplifies onboarding for Socure software. (1 reviews) - Customization (1 reviews) - Daily Use (1 reviews) **What users dislike:** - Users find the **data analysis complexity** challenging, leading to confusion and issues with account turnover changes. (1 reviews) - Users find the **data analysis complexity** of Socure overwhelming, especially with frequent account turnover adjustments. (1 reviews) - Users find the **complexity of data analysis** overwhelming, often leading to confusion about next steps and account changes. (1 reviews) - Users find the **data analysis complexity** daunting, leading to confusion for new users navigating the system. (1 reviews) - Users find the **difficult learning process** of Socure challenging, often feeling confused about navigating its complex features. (1 reviews) - Learning Difficulty (1 reviews) - UX Improvement (1 reviews) ## Socure Reviews ### 1. King Berbix **Rating:** 2.5/5.0 stars **Reviewed by:** Loc N. | supervior, Small-Business (50 or fewer emp.) **Reviewed Date:** December 15, 2021 **What do you like best about Socure?** I like that the system can detect fake ID as well, not just recognizing the faces and ID **What do you dislike about Socure?** what I dislike about Berbix is that it can not recognize MMIC or medical card **Recommendations to others considering Socure:** Using Berbix has made productivity increased in the company since we consistently get new customers. recommend it to anyone!!! **What problems is Socure solving and how is that benefiting you?** definitely, not having to verify each person manually would be the best benefit increasing the productivity **Official Response from Linda Watkins:** > Thanks for your review! We're adding more ID types and countries each month, so keep an eye out for expanded coverage. ### 2. A Great KYC Vendor! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 11, 2022 **What do you like best about Socure?** The ability to create transaction flags! **What do you dislike about Socure?** Some of the user experience is still clunky. **What problems is Socure solving and how is that benefiting you?** KYC for new customers without us needing to maintain that information! ### 3. Best ID Verification out there! **Rating:** 5.0/5.0 stars **Reviewed by:** Stuart B. | Mobility Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** December 14, 2021 **What do you like best about Socure?** I really like the ease of using the website and how easy it is to navigate the website and to create new transactions. **What do you dislike about Socure?** My phone for being so small and I miss the copy button to send to clients. **What problems is Socure solving and how is that benefiting you?** I have been able to verify my client is real through the application and be able to know who they are and what they look like ahead of time. **Official Response from Kelly Javanmardi:** > Thank you so much for your kind words and for being a valued customer! We love hearing that your experience has been so positive! ### 4. Berbix helps with ID verification **Rating:** 4.0/5.0 stars **Reviewed by:** Andy F. | Sr. Ops Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** December 14, 2021 **What do you like best about Socure?** The team management UI is very easy to follow. Training our staff on verifying IDs and identifying duplicates was also very easy. **What do you dislike about Socure?** User permission settings seem to change and we have to review what different user accounts are capable of viewing / solving. **Recommendations to others considering Socure:** It's a great ID verification solution. **What problems is Socure solving and how is that benefiting you?** We use berbix to review IDs. Our biggest problem is identifying duplicate IDs which berbix solves well. ### 5. Works great! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Tobacco | Small-Business (50 or fewer emp.) **Reviewed Date:** December 14, 2021 **What do you like best about Socure?** I love the fact that the system automatically recognizes if the ID is a fake. That can be hard to do with the naked eye. Our previous did not have this. **What do you dislike about Socure?** I dislike that I cannot zoom in on the ID's. Sometimes the pictures are tiny. Customers also get flagged who are not under age and all of their information matches what they listed on their account. **Recommendations to others considering Socure:** If you need age verification, this is a great platform! **What problems is Socure solving and how is that benefiting you?** Always being able to verify age via a platform rather than having support reps have to calculate to see if the customer is of age. ### 6. Berbix is awesome **Rating:** 5.0/5.0 stars **Reviewed by:** Radesh J. | M, Mid-Market (51-1000 emp.) **Reviewed Date:** December 14, 2021 **What do you like best about Socure?** Its very easy and simple to use, help me do license verification fast . **What do you dislike about Socure?** Nothing really to dislike, wish it was easy to login and remember my login so i dont have to keep login in . **What problems is Socure solving and how is that benefiting you?** Berbix helps me to verification license for my car rental company, it help to detect if its a fake license are real license. Love it . **Official Response from Kelly Javanmardi:** > Thank you so much for your review! We are so happy that you are enjoying your Berbix experience! ### 7. Best Instant Check Company **Rating:** 5.0/5.0 stars **Reviewed by:** Faye M. | Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 02, 2021 **What do you like best about Socure?** Customer representatives are always responsive and always happy to answer any questions! Super accurate to ensure all ID's are legit and suppperr easy to use! **What do you dislike about Socure?** So far we haven't had any issues using Berbix so nothing so far! Keep it up! **Recommendations to others considering Socure:** Keep up the good work! **What problems is Socure solving and how is that benefiting you?** No issues so far! Fake Id's are easily flagged and therefore easy to catch. ### 8. Berbix is fast and smart. I used to have problems with it but since their update-0 issues! 10/10 **Rating:** 5.0/5.0 stars **Reviewed by:** Giancarlo Z. | Bookings Team, Mid-Market (51-1000 emp.) **Reviewed Date:** December 15, 2021 **What do you like best about Socure?** The barcode scanning feature to makes sure the ID is valid. **What do you dislike about Socure?** How clients get frustrated with the app. It's nothing to do with the functionality but user errors. **Recommendations to others considering Socure:** Make sure you know all the steps before instructing others to use. Test it out for yourself. **What problems is Socure solving and how is that benefiting you?** Fraud prevention and ID theft. It is great for less legal work later on. ### 9. Berbix has good integration with webhooks and whatever you need, and the user-side flow is easy **Rating:** 4.0/5.0 stars **Reviewed by:** Grant Z. | Software Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** December 03, 2021 **What do you like best about Socure?** API integration is the most important part of this service and it is well-featured. **What do you dislike about Socure?** Some inconsistency and dropped webhooks have been reported internally by us. Also the test mode is unclear in the usage of each flag/mode. **What problems is Socure solving and how is that benefiting you?** We're using Berbix to create a digital application for our users to pre-qualify them for services. Integration with slack and our site is important and works perfectly. ### 10. Trustworthy **Rating:** 5.0/5.0 stars **Reviewed by:** Steven R. | M, Small-Business (50 or fewer emp.) **Reviewed Date:** December 14, 2021 **What do you like best about Socure?** Berbix makes the verification process easy for us in just a few simple steps. **What do you dislike about Socure?** Verification link not been sent directly to customer **Recommendations to others considering Socure:** I recommend this product because its easy, fast and reliable **What problems is Socure solving and how is that benefiting you?** Identity problems, when a customer or profile has too many red flash, we consider it as fraudulent. Berbix solves this issue with its quick verification process **Official Response from Linda Watkins:** > Thanks for your review! We do have universal hosted links to create a shared multi-use link that can be used by many users. Check out the documentation for more details. ### 11. Berbix Review **Rating:** 5.0/5.0 stars **Reviewed by:** Carlos C. | Experience Support Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** December 21, 2021 **What do you like best about Socure?** Berbix is secure and very user-friendly tool **What do you dislike about Socure?** There can be some inaccuracies with the photo comparison between the ID and selfie (this is mitigated through manual check) **Recommendations to others considering Socure:** Manual checking is mandatory as there can be some inaccuracies in the report. However, the tool itself is very user-friendly **What problems is Socure solving and how is that benefiting you?** Personal authentication of non-face to face customers **Official Response from Raina Sheth:** > Thanks for the review, we're happy Berbix has met your security standards and is user-friendly. We're always looking to reduce the manual checks required by making technology improvements and we'll keep in mind your feedback as we do so. ### 12. I have used berbix to review ID`s I have found it useful. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** January 11, 2022 **What do you like best about Socure?** I appreciate that berbix flags whether the person and the ID looks the same. I like that they read the ID barcode. I also like that we can see a score. **What do you dislike about Socure?** I would prefer if berbix showed the faces bigger. I wish they checked to see if an ON ID was legit via the Ontario government site. **What problems is Socure solving and how is that benefiting you?** Using berbix helps to catch fake IDs. It is much more useful than having instore application. **Official Response from Raina Sheth:** > Thanks for the feedback! We'll explore if we can get larger images of biometrics! ### 13. Great License System **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Mid-Market (51-1000 emp.) **Reviewed Date:** December 03, 2021 **What do you like best about Socure?** I enjoy that Berbix makes it very easy to review license and determine their eligibility. Without Berbix we would be hand reviewing every upload for thousands of customers. **What do you dislike about Socure?** Berbix does sometime have issues with reading the eligibility requirements and allow a license through that otherwise would not go through. Not a huge issue, but can be an annoyance. **What problems is Socure solving and how is that benefiting you?** License Eligibility for people borrowing vehicles. Berbix makes it very easy to review license and determine their eligibility. Without Berbix we would be hand reviewing every upload for thousands of customers. **Official Response from Kelly Javanmardi:** > Thanks for the review! We're continuously looking at ways to improve the product so appreciate your feedback. ### 14. I trust in Berbix to keep our business safe **Rating:** 4.5/5.0 stars **Reviewed by:** Casey V. | S, Mid-Market (51-1000 emp.) **Reviewed Date:** December 14, 2021 **What do you like best about Socure?** Requiring the users to take visibly clear photos, not settling for blurry images. **What do you dislike about Socure?** There are lots of areas of small fine print throughout the reviewing screens that should be bigger or reviewed altogether. **What problems is Socure solving and how is that benefiting you?** Identity verification to authenticate credit card payers "are who they say they are" **Official Response from Linda Watkins:** > Thanks for the review! We're continuously looking for ways to improve the product so appreciate your feedback. ### 15. Good to verify, however issues. **Rating:** 3.5/5.0 stars **Reviewed by:** Taya C. | M, Enterprise (> 1000 emp.) **Reviewed Date:** December 14, 2021 **What do you like best about Socure?** Easy to verify client to photo from Drivers license, confirmation photo, name, DL, date of birth. **What do you dislike about Socure?** Photo's not showing up for me, however did show up for manager. Declined approvals coming through to advisor **What problems is Socure solving and how is that benefiting you?** IDing clients is easier then clients trying to come into branches. **Official Response from Kelly Javanmardi:** > Thank you for your review. If you would like us to review your configuration, feel free to reach out to support@berbix.com. We would be happy to take a look! ### 16. Fast and easy way to verify IDs **Rating:** 4.5/5.0 stars **Reviewed by:** Kalpesh K. | Clinical Associate, Mid-Market (51-1000 emp.) **Reviewed Date:** December 14, 2021 **What do you like best about Socure?** Its very hassle-free and most of the time, it is an automatic process, so we don't have to do much. **What do you dislike about Socure?** Perse, nothing should be changed; it's a great app. **What problems is Socure solving and how is that benefiting you?** As I said earlier its a great app to verify IDs quickly. **Official Response from Raina Sheth:** > Thanks for the feedback and we're so glad Berbix is meeting your expectations. ### 17. Pleasant and easy **Rating:** 5.0/5.0 stars **Reviewed by:** Ejiro O. | Experienced support specilist, Enterprise (> 1000 emp.) **Reviewed Date:** December 24, 2021 **What do you like best about Socure?** The fact that all you need is a smart phone **What do you dislike about Socure?** The acceptable IDS. More should be included **What problems is Socure solving and how is that benefiting you?** The identification problem and the fact that Cx doesn't have to go into the branch to verify ID **Official Response from Raina Sheth:** > Thanks for the feedback! We'd be happy to hear what additional IDs you'd like supported via support@berbix.com or marketing@berbix.com! We recently expanded coverage globally, including national IDs in Mexico, the United Kingdom, and a majority of the European Union. Learn more here: https://docs.berbix.com/docs/international-support ### 18. Great product! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** December 22, 2021 **What do you like best about Socure?** Our company needed a product to verify identity and ensure our commitment to the highest trust and safety standards. We got that with Berbix, and more, especially a seamless experience for our clients and ourselves! **What do you dislike about Socure?** The accuracy rate is unparalleled; however, there are opportunities for the product to minimize the number of false positives. **What problems is Socure solving and how is that benefiting you?** We needed a secure, industry-standard service for identity verification that was seamless to use. We got that with Berbix. **Official Response from Raina Sheth:** > Thanks for the review! We're always working on how to make the product more accurate and appreciate the feedback regarding false positives. We're really glad that Berbix has been able to provide accuracy and a seamless experience. ### 19. Remitware Payments Canada Inc. **Rating:** 4.5/5.0 stars **Reviewed by:** Jitendra J. | Head of Product Development & Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** December 02, 2021 **What do you like best about Socure?** The overall flow is smooth specially selfie & liveliness challenge part **What do you dislike about Socure?** Sometimes document scanning is troublesome, and it doesn't prompt what the error is, it simply asks to capture again n again **What problems is Socure solving and how is that benefiting you?** Mitigating regulatory & compliance risk involved in KYC & ID Verification process. **Official Response from Kelly Javanmardi:** > Thanks for the review! We're continuously looking at ways to improve the product so appreciate your feedback - we will definitely relay it to our team! ### 20. Great tool for assisting with client Identification **Rating:** 4.0/5.0 stars **Reviewed by:** Ron M. | Experience Support Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** December 16, 2021 **What do you like best about Socure?** How easy it is for both clients and team members to review data. **What do you dislike about Socure?** Nothing really; it's pretty straightforward. **Recommendations to others considering Socure:** I have none **What problems is Socure solving and how is that benefiting you?** Time and liability, as we can assist clients in saving them a trip to the bank ### 21. It's good overall I'd recommend, we just have some issues with where the Ids go sometimes. **Rating:** 4.0/5.0 stars **Reviewed by:** Felipe R. | Community Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 14, 2021 **What do you like best about Socure?** Berbix is pretty quick to verify Ids, that's good. **What do you dislike about Socure?** Its hard to find Ids when its not well integrated with our system **What problems is Socure solving and how is that benefiting you?** We have too many ids as a fast-growing business, berbix saves ton of time. **Official Response from Linda Watkins:** > Thanks for the review! We have a few options for integration (API-only, Hosted flow, and Client-side SDK). Check out the documentation or reach out to support@berbix.com for more details. ### 22. Easy to use, clear results **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.) **Reviewed Date:** December 16, 2021 **What do you like best about Socure?** Ease of use; clear explanation of results. **What do you dislike about Socure?** Limited IDs that can be verified. When the person does not provide consent for the selfies, the transaction would still go thru. Non-consent should put a hard stop as the person sometimes does not realize that they have answered incorrectly. **Recommendations to others considering Socure:** I'd say get it and take advantage of it. It improved customer service and client experience. **What problems is Socure solving and how is that benefiting you?** Authentication is much easier and provides real time results. **Official Response from Linda Watkins:** > Thanks for the review! We're happy to help review your Action Maps (customized setup on what triggers and accept or reject). Feel free to reach out to support@berbix.com. ### 23. Great Experience **Rating:** 4.5/5.0 stars **Reviewed by:** Rob W. | M, Enterprise (> 1000 emp.) **Reviewed Date:** December 03, 2021 **What do you like best about Socure?** Berbix has made the whole I.D. process MUCXH simpler and quicker **What do you dislike about Socure?** A smoother process of being able to allow my coworkers to access the info would be helpful **What problems is Socure solving and how is that benefiting you?** Quick and easy to verify people are who they say they are **Official Response from Kelly Javanmardi:** > Thanks for the review! We are happy to hear that you are enjoying your Berbix experience. ### 24. Berbix is a great tool for ID verification. Although it has it flaws It helps mitigate risk. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** December 06, 2021 **What do you like best about Socure?** It has a very user-friendly platform and rarely glitches. **What do you dislike about Socure?** Sometimes Berbix will not detect some Screen images or Pictures of other pictures, such as printouts or uploads. **Recommendations to others considering Socure:** It is an excellent service to use, although it needs to be monitored to mitigate risk regarding potential fraudulent IDs. **What problems is Socure solving and how is that benefiting you?** It is an excellent way to view more than what the user is viewing and verify with the surroundings and the ID pictures themselves. **Official Response from Kelly Javanmardi:** > Thanks for your review! We're adding support for more ID types each month, so keep an eye out for expanded coverage! ### 25. Accurate & easy! **Rating:** 4.5/5.0 stars **Reviewed by:** Alex S. | CSR, Small-Business (50 or fewer emp.) **Reviewed Date:** February 15, 2022 **What do you like best about Socure?** It quickly finds fraud or troubled identification. **What do you dislike about Socure?** Nothing I can think of, maybe different forms of identification. **Recommendations to others considering Socure:** Nothing, it does exactly what we need it to do. **What problems is Socure solving and how is that benefiting you?** Solving fraud. Keeping compliant is the most significant benefit. **Official Response from Raina Sheth:** > Hey Alex -- happy to hear we're meeting your expectations when it comes to fraud! We'd be happy to hear what additional forms of identification you'd like to support, feel free to contact us at support@berbix.com or marketing@berbix.com. Also, we recently launched International support and support national IDs across Mexico, the United Kingdom, and much of the European Union. Learn more here: https://docs.berbix.com/docs/international-support ### 26. Awesome Berbix! **Rating:** 5.0/5.0 stars **Reviewed by:** Abhishek B. | Clinical Associate(CA), Small-Business (50 or fewer emp.) **Reviewed Date:** December 15, 2021 **What do you like best about Socure?** Easy user interface to work without much fuss. **What do you dislike about Socure?** Nothing much. Everything is good about Berbix **Recommendations to others considering Socure:** Use it without any doubts **What problems is Socure solving and how is that benefiting you?** Longer wait time to confirm user's identity is mimimized, ### 27. Amazing experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Translation and Localization | Mid-Market (51-1000 emp.) **Reviewed Date:** December 14, 2021 **What do you like best about Socure?** How accurate and precise they are on determining the validation of the provided document. **What do you dislike about Socure?** I do not dislike anything about berbix aside from how often they change the layout. **Recommendations to others considering Socure:** I would definitely recommend berbix to any and all business big or small to use berbix in order to validate documents. **What problems is Socure solving and how is that benefiting you?** The problems we solve using berbix is the validation of drivers license entered into our software. ### 28. Makes digital security much easier. **Rating:** 4.5/5.0 stars **Reviewed by:** Matthew G. | Senior Financial Crimes Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** December 02, 2021 **What do you like best about Socure?** Berbix is great at maintaining personal information for the appropriate amount of time. **What do you dislike about Socure?** Occasionally, fake IDs do get through the system. **What problems is Socure solving and how is that benefiting you?** We are solving the issue of needing an increasing amount of cyber security. **Official Response from Kelly Javanmardi:** > Thanks for the review! If you're looking to optimize the configuration for small issues, feel free to reach out to support@berbix.com to schedule a review. ### 29. The experience has been seamless **Rating:** 5.0/5.0 stars **Reviewed by:** Temitope B. | Service Advice Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** December 09, 2021 **What do you like best about Socure?** Berbix has made identification verification easy and seamless. The application makes a comparison between the picture on the ID and the selfie and can tell if it is a match or not **What do you dislike about Socure?** So far, there is nothing I dislike about the product. it has worked fine for me **What problems is Socure solving and how is that benefiting you?** It has solved the problem of having clients come in for ID verification. it saves client's time and ours too **Official Response from Kelly Javanmardi:** > Thank you so much for your review! We love hearing how our product has solved for your company's problem and how easy and seamless the Berbix experience has been for you! ### 30. Overall berbix is a valuable tool to our company **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** December 14, 2021 **What do you like best about Socure?** The most helpful things is the ability to be extremely accurate with facial recognition between the ID photo and the selfie provided **What do you dislike about Socure?** I think that the software it self could be retooled to be faster. Some occasions I do experience lag trying to use berbix **What problems is Socure solving and how is that benefiting you?** We are able to quickly identify potential fraudster but comparing their ID to the selfie provided **Official Response from Linda Watkins:** > Thanks for your feedback. We're continuously looking for ways to improve and appreciate your input. ### 31. Great tool for the workplace! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** December 15, 2021 **What do you like best about Socure?** I like how accurate and helpful this tool is in my place of work. **What do you dislike about Socure?** the phone web version is a little squished and hard to navigate on a small screen when creating a berbix **Recommendations to others considering Socure:** Great tool to use **What problems is Socure solving and how is that benefiting you?** we are solving fraud problems with the app and the benefits are that we can expand our horizons with customers. **Official Response from Linda Watkins:** > Thanks for the review and we're so happy that Berbix is working well for you. For the phone web app, we're continuously making improvements to the UI. We also have an API-only set up for anyone wanting to customize that experience. ### 32. Customer Operations Manager **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Enterprise (> 1000 emp.) **Reviewed Date:** December 14, 2021 **What do you like best about Socure?** Easy to review platform. High-quality GUI. Secure login and site. **What do you dislike about Socure?** There isn't any downside except for sometimes the system fails to read some text. **Recommendations to others considering Socure:** It is better than another platform I used in the past and the load time is also faster. **What problems is Socure solving and how is that benefiting you?** Able to verify the age of our customers and reduce the risk of customers impersonating anyone. ### 33. Berbix review **Rating:** 5.0/5.0 stars **Reviewed by:** Sukhy B. | Mortgage specialist, Enterprise (> 1000 emp.) **Reviewed Date:** December 14, 2021 **What do you like best about Socure?** Easy to use, easy for clients and can be done via their personal phones **What do you dislike about Socure?** no real negatives as of now, it is fairly easy to use **What problems is Socure solving and how is that benefiting you?** getting clients ID verification done with the ease of using the app and saving them time and money from having to go to a branch to get their ID verifications done ### 34. Amuse.com + Berbix - identity verification in the cannabis industry **Rating:** 5.0/5.0 stars **Reviewed by:** George D. | CTO, Mid-Market (51-1000 emp.) **Reviewed Date:** October 16, 2021 **What do you like best about Socure?** For the safety of our delivery drivers, all customers on Amuse.com have to verify their identity using Berbix. This step is frictionless for our customers, and converts at over 90% **What do you dislike about Socure?** We don't have any complaints or issues with the service. **What problems is Socure solving and how is that benefiting you?** We're in a highly regulated industry, so we need to make sure we're verifying the identity of all of our customers to ensure they are of legal buying age. We haven't had a single security incident with our drivers since rolling out Berbix. ### 35. Just the best for verification **Rating:** 5.0/5.0 stars **Reviewed by:** Randelle (Randy) T. | ESS, Enterprise (> 1000 emp.) **Reviewed Date:** December 24, 2021 **What do you like best about Socure?** It is quick and easy to use. And has been fantastic when it comes to verifying customers. **What do you dislike about Socure?** the only issue we run into is customers accidentally clicking the 'do not consent'; that is about it. **What problems is Socure solving and how is that benefiting you?** Solving verification problems, and the benefits is being able to help more customers. **Official Response from Raina Sheth:** > Thanks for the review, Randy! We're super ecstatic that you've been able to help more customers via Berbix. ### 36. Easy to use **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.) **Reviewed Date:** December 14, 2021 **What do you like best about Socure?** Easy to retrieve required information, and view at a glance all data in place regarding customers' accounts **What do you dislike about Socure?** It can sometimes be slow to load, and one may need to refresh the page before information loads. This lag does not often occur though **What problems is Socure solving and how is that benefiting you?** Customer Identification - comparing ID cards and selfies **Official Response from Linda Watkins:** > Thanks for the review and for letting us know about the occasional slow load. We're continuously looking for ways to improve the user's experience. Thanks again for the feedback. ### 37. Once explained pretty easy to use. Not so always for client though **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** December 23, 2021 **What do you like best about Socure?** The simplicity of the application. Like how everything is laid out well on the main page **What do you dislike about Socure?** Perhaps the "label" of where to go when on the app could be more clear. Not always easy to use with clients who aren't tech-savvy as well that causes some issues. **Recommendations to others considering Socure:** Making it more easy to understand on the user side **What problems is Socure solving and how is that benefiting you?** Able to verify clients to know if they are who they say they are. It saves from the CB questions, which clients don't always know. **Official Response from Raina Sheth:** > Thanks for the honest and helpful review! We're happy that you find the product design easy to navigate and are able to verify people are who they say they are. We'll definitely explore tools for end-users to make the Berbix flow easier to understand. ### 38. Very useful and easy for clients **Rating:** 5.0/5.0 stars **Reviewed by:** Giovanni S. | Mortgage Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** December 14, 2021 **What do you like best about Socure?** How quickly clients are able to get through the steps and clear with an acceptable standard. **What do you dislike about Socure?** It could be easier if we could resend if there are some small issues **What problems is Socure solving and how is that benefiting you?** how quickly Im able to get ID confirmed and that through these times being more virtual is needed **Official Response from Linda Watkins:** > Thanks for the review! If you're looking to optimize the configuration for small issues, feel free to reach out to support@berbix.com to schedule a review. ### 39. Very Reliable, Mostly User Friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Mid-Market (51-1000 emp.) **Reviewed Date:** December 06, 2021 **What do you like best about Socure?** How quick it is to create a link for verification! **What do you dislike about Socure?** How difficult it is to search by username created. **What problems is Socure solving and how is that benefiting you?** In the rental industry, we can scare off potential fraudulent renters and feel more secure in handing over $55,000+ cars to local renters. **Official Response from Kelly Javanmardi:** > Thanks for the review! We're continuously looking at ways to improve the product so appreciate your feedback. ### 40. Excellent service. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** December 14, 2021 **What do you like best about Socure?** Makes id verification simple and fast. Without this program my job would be very time consuming. **What do you dislike about Socure?** Sometimes it flags correct information and I have to manually verify information that is correct. **What problems is Socure solving and how is that benefiting you?** More productivity, faster online application times. **Official Response from Linda Watkins:** > Thanks for the review! We're continuously looking for ways to improve your experience so appreciate your feedback. ### 41. If Berbix developed facial recognition tech to track and match IDs/selfies, game changer **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.) **Reviewed Date:** December 14, 2021 **What do you like best about Socure?** The new interface looks better than previous versions. **What do you dislike about Socure?** It seems to work best on certain ID types. Needs work recognizing a wider range of IDs. **What problems is Socure solving and how is that benefiting you?** Matching IDs to selfies and checking barcode properties for anomalies. **Official Response from Linda Watkins:** > Thanks for the feedback. We're working on adding new ID types and countries each month. Check out the current list of countries/ID types supported with more coming soon! ### 42. Excellent product, response time and service. **Rating:** 5.0/5.0 stars **Reviewed by:** Megan M. | VP of Client Care, Small-Business (50 or fewer emp.) **Reviewed Date:** December 14, 2021 **What do you like best about Socure?** Ease of system use and service level. Exceeding expectations. **What do you dislike about Socure?** Nothing comes to mind. No complaints/dislikes on my end. **What problems is Socure solving and how is that benefiting you?** I am using the service as an ID verification solution. Meets the need. ### 43. Disappointment **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Research | Mid-Market (51-1000 emp.) **Reviewed Date:** December 07, 2021 **What do you like best about Socure?** Berbix never went down in the time that we used it. **What do you dislike about Socure?** Berbix didn't accurately identify obvious frauds. There were occassions where Berbix prevented legitimate users from joining too. **What problems is Socure solving and how is that benefiting you?** Identity verification **Official Response from Kelly Javanmardi:** > Thanks for the review! We're continuously looking for ways to improve the product so appreciate your feedback. If you would like someone from our team to take a look at your configuration, please feel free to reach out to support@berbix.com and we would be happy to help! ### 44. Efficient and Easy to Review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Philanthropy | Mid-Market (51-1000 emp.) **Reviewed Date:** December 16, 2021 **What do you like best about Socure?** I enjoy the options to search for information using multiple pieces of data. It allows each review to be highly efficient and accurate. **What do you dislike about Socure?** I think the database could be updated a bit more to keep up with changes to phone numbers and addresses. **What problems is Socure solving and how is that benefiting you?** We are verifying customers' identities on our platform and quickly finding relationships between customers as well. ### 45. Works well. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** December 04, 2021 **What do you like best about Socure?** the ability to request ID + selfie and the UI. **What do you dislike about Socure?** The organization of pending and received IDs. **What problems is Socure solving and how is that benefiting you?** Identity verification for financial services. ### 46. Easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** December 14, 2021 **What do you like best about Socure?** The convenience of doing everything with a cell phone. **What do you dislike about Socure?** So far I like everything about berbix. My only suggestion would be to maybe specify what type of ID's are accepted. **What problems is Socure solving and how is that benefiting you?** Working for a financial organization, this allows us to help clients over the phone and not have to send them to a branch. **Official Response from Linda Watkins:** > Thanks for the review! We're continuously looking at ways to improve the product so appreciate your feedback. ### 47. Berbix makes authentication so much easier!! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.) **Reviewed Date:** December 19, 2021 **What do you like best about Socure?** Its such an easy way to be confident in a challenging authentication situation **What do you dislike about Socure?** Clients can sometimes find it challenging to navigate so it can end up being a lengthy process. They especially struggle with scanning the back of an ID in my experience. **What problems is Socure solving and how is that benefiting you?** Takes away any uncertainty in authenticaion **Official Response from Raina Sheth:** > We're so happy that Berbix is helping you navigate challenging authentication situations! We'll explore creating tools and resources for end-users so they can better understand how to navigate the ID check process with Berbix. ### 48. Highly Recommend Berbix **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.) **Reviewed Date:** December 14, 2021 **What do you like best about Socure?** It puts me at ease on whether a potential customer is legitimate **What do you dislike about Socure?** I have to go through all previous berbix to locate a particular person **Recommendations to others considering Socure:** Berbix definitely puts your mind at ease about potential customers **What problems is Socure solving and how is that benefiting you?** I receive a negative or positive on whether I should rent to a particular person **Official Response from Linda Watkins:** > Thanks for your review! If you have access to the Berbix dashboard, you can filter/search for specific transactions. Feel free to reach out to support@berbix.com with any questions. ### 49. Great program! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Mid-Market (51-1000 emp.) **Reviewed Date:** December 21, 2021 **What do you like best about Socure?** Berbix is an excellent program and very user-friendly. **What do you dislike about Socure?** There isn't anything to dislike about Berbix! **What problems is Socure solving and how is that benefiting you?** It is easy with Berbix to solve customer issues and quickly continue to assist them with other matters at hand. The process takes seconds and is very insightful. **Official Response from Raina Sheth:** > We appreciate the feedback and know that Berbix wouldn't be where it is today without you! Thanks for your support! ### 50. Berbix is great, easy to use, and so helpful! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** December 02, 2021 **What do you like best about Socure?** It is very friendly user friendly and the system does a great job at accepting and flagging IDs to assist our team when reviewing IDs. **What do you dislike about Socure?** The only complaint I have is that the zoom feature makes all the information/picture of the ID blurry and pixelated. **What problems is Socure solving and how is that benefiting you?** Fraud, Account Takeovers, and verifications of users. **Official Response from Kelly Javanmardi:** > Thanks for the review! We're continuously looking at ways to improve the product so appreciate your feedback. ## Socure Discussions - [What advice do you have for others considering Socure for identity verification?](https://www.g2.com/discussions/what-advice-do-you-have-for-others-considering-socure-for-identity-verification) - [View Socure pricing details and edition comparison](https://www.g2.com/products/socure/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-23+13%3A37%3A43+-0500&secure%5Bsession_id%5D=7c878b22-61cb-4560-af54-c8a9125bbff4&secure%5Btoken%5D=2755121c0d2c766835950d09933760a7e4069368f8dd32559a9648332d852fa0&format=llm_user) ## Socure Features **Authentication type** - SMS-Based - Voice-Based Telephony - Email-Based - Hardware Token-Based - Software Token - Biometric Factor - Mobile-Push - Risk-Based Authentication **Detection** - Payment Verification - Bot Mitigation - Real-Time Monitoring - Alerts **Integration** - Uses Open Standards - Mobile SDK - Workforce Authentication - Customer Authentication **Functionalities** - Authentication Methods - Online Age Verification - Age Estimation - Integrations and SDKs - In-person Age Verification - Liveness Check **Fraud Detection** - Name Matching - Watch List - Scoring - E-filing - Workflows and Alerts **Identity Verification Functions - Identity Verification** - Multi-Method Verification - AI Document Check - Biometric Face Match - Integration Options - Workflow Orchestration **Functionality** - Multi-Device Sync - Backup **Intelligence** - Transaction Scoring - Risk Assessment - Intelligence Reporting - ID Analytics **Analysis ** - ID Analytics - Intelligence Reporting - Incident Reports **Administration** - Encryption - Audit Trails - Regulatory Compliance **Compliance** - Due Dilligence - Regulations and Jurisdictions - Internal Policies **Generative AI** - AI Image-to-Text **Risk & Fraud Prevention - Identity Verification** - Liveness Detection - AI Risk Scoring - Document Forensics **Detection** - Fraud Detection - Alerts - Real-Time Monitoring **Administration** - Fraud Markers - Transaction Scoring - Blacklisting **Implementation** - Easy Setup - Mobile SDK - Web SDK **Monitoring** - Models - Simuation - Transaction Monitoring - Segmentation - QA **Compliance & Governance - Identity Verification** - Standards Compliance - AML/PEP Screening - Global Coverage **Response** - Device Tracking - Fraud Markers - Blacklisting - Bot Mitigation **Reporting** - Compliance Reports - Suspicious Activity - Real-Time Dashboards **Agentic AI - Fraud Detection** - Cross-system Integration - Adaptive Learning - Decision Making **Generative AI - Anti Money Laundering** - Risk Scoring - Pattern Recognition **Agentic AI - Anti Money Laundering** - Adaptive Learning - Decision Making ## Top Socure Alternatives - [Entrust IDV, formerly Onfido](https://www.g2.com/products/entrust-idv-formerly-onfido/reviews) - 4.4/5.0 (114 reviews) - [SEON](https://www.g2.com/products/seon/reviews) - 4.6/5.0 (381 reviews) - [Sift](https://www.g2.com/products/sift-s-ai-powered-fraud-decisioning-platform-sift/reviews) - 4.6/5.0 (596 reviews)