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SocketLabs Reviews & Product Details

SocketLabs is a complete email solution, including both flexible and reliable email delivery and email performance reporting tools. SocketLabs Email allows senders to use either SMTP or API sending mechanisms, Cloud or on-premises servers, and a suite of reporting features, including our proprietary StreamScore, to improve email performance. SocketLabs Spotlight reporting is a new, robust platform with an account-level sending overview so senders can see all of their email activity, then multiple layers of deeper analysis like detailed StreamScore breakdowns, tailored next-step guidance, and up to 13 months of data storage to analyze and monitor performance trends. One email or millions, we give you the reliability, insights, and expert support you need to feel confident your email is in good hands. We have 99.999% uptime and adhere to the highest levels of safety and security standards.

Seller

SocketLabs

Languages Supported

English

Overview by

Brandon Dingae

Pricing

Pricing provided by SocketLabs.

Core

$39.95

Per Month

Pro

Starting at $79.95

Per Month

View More Pricing Information

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SocketLabs Media

Flexible API allows for the most common coding languages for your email, your way.

SocketLabs Demo - SocketLabs Spotlight Reporting

SocketLabs Spotlight is a complete email reporting solution with an account-level dashboard, in-depth reputation analysis, tailored guidance for clear next steps, and up to 13 months of contextual data.

SocketLabs Demo - SocketLabs StreamScore

Get a color-coded sender reputation score based on more than 35 internal and external data points for an at-a-glance understanding of your email health.

SocketLabs has a team of email experts with combined decades of experience available to assist users when in need.

At SocketLabs, security is our top concern. That why we implement and support all necessary environmental controls and regulations to protect the integrity of our information systems. We are SOC 2 Type 2 Certified and compliant with all relevant legislation.

SocketLabs Reviews (41)

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Verified User in Hospital & Health Care

Small-Business (50 or fewer emp.)

9/29/2020

"Solid company, would recommend."

4.5/5

What do you like best about SocketLabs?

Easy setup, a real person for tech support Review collected by and hosted on G2.com.

What do you dislike about SocketLabs?

Some better reports and need to allow multiple SMTP connectors. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

1/29/2020

"SocketLab's transactional email service works great and is critical to my app's performance"

5/5

What do you like best about SocketLabs?

My app is a lead generation tool that sends leads to users through transactional email notifications that are sent via SocketLabs' SMTP service. It's critical that my users receive their leads fast. If emails are delayed, or land in the spam folder, then the app's experience breaks. SocketLabs is the only piece of my infrastructure that works without any flaws. I never have issues and I never even have to contact support. Setup was super easy, I just dropped the SMTP credentials into code and worked great. I used Gmail's SMTP server for initial setup and testing, then cut over to SocketLabs after the app was built. Without SocketLabs, users would not have an easy way to receive leads.It works great with a web app built in the Django Python framework Review collected by and hosted on G2.com.

What do you dislike about SocketLabs?

Nothing that I can think of. It would be cool to see an SMS feature. Review collected by and hosted on G2.com.

Recommendations to others considering SocketLabs:

What problems is SocketLabs solving and how is that benefiting you?

Sending transactional email notifications to users as soon as someone submits a multi-step lead capture form. Without SocketLabs, users would not have an easy way to receive leads. Thanks to SocketLabs, I was quickly able to build and launch the app without having to build a full blown backend for users to access leads, since all leads are sent straight through email. Review collected by and hosted on G2.com.

Bentley B.

Proctor - ACCA Exams

Small-Business (50 or fewer emp.)

1/31/2020

"SocketLabs Review"

5/5

What do you like best about SocketLabs?

Ease of which the initial Server is set up. Simple to follow instructions on setting up Mail Clients SMTP and POP/IMAP/Server Setup. Reports are a GEM. Everything you need to know about your mail delivery/non delivery. Review collected by and hosted on G2.com.

What do you dislike about SocketLabs?

There is absolutely nothing I could/can write here. Review collected by and hosted on G2.com.

Simon L.

Infrastructure Specialist

Small-Business (50 or fewer emp.)

2/4/2020

"very reliable and the free feature allow you to run an test before you committed"

4.5/5

What do you like best about SocketLabs?

We like Socketlab reliability and user interface Review collected by and hosted on G2.com.

What do you dislike about SocketLabs?

the least helpful about SocketLabs is pricing Review collected by and hosted on G2.com.

Recommendations to others considering SocketLabs:

Socket is pretty good and easy to use, more important you can try for small scale before you committed Review collected by and hosted on G2.com.

What problems is SocketLabs solving and how is that benefiting you?

it helps me to delivery email and allow me to test the platform, so when client needed I can provide a solution Review collected by and hosted on G2.com.

Verified User in Market Research

Small-Business (50 or fewer emp.)

1/30/2020

"Really solid platform that can be better"

4/5

What do you like best about SocketLabs?

The best feature of SocketLabs is the cost. It is free up to a certain number of users, which is a lot more generous that everything else out there. You can even customize and have control over its branding. Review collected by and hosted on G2.com.

What do you dislike about SocketLabs?

It's difficult to manage mailing lists. Hard to create segments and cuts within segments. It is possible, just difficult. Review collected by and hosted on G2.com.

Recommendations to others considering SocketLabs:

Read the features of SocketLab carefully. The software has some really promising features but managing lists is somewhat confusing. Review collected by and hosted on G2.com.

What problems is SocketLabs solving and how is that benefiting you?

I send out survey invitations to lists that have given us permission to email them. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

6/18/2020

"My company has used SocketLabs for half a decade!"

5/5

What do you like best about SocketLabs?

The product works as expected, we have been able to leverage the software as our main SMTP sending system which allows us to work on our core product offerings. Review collected by and hosted on G2.com.

What do you dislike about SocketLabs?

Currently nothing, the product and the staff are great to deal with! Review collected by and hosted on G2.com.

Verified User in Computer Software

Small-Business (50 or fewer emp.)

1/29/2020

"Excellent Tool"

5/5

What do you like best about SocketLabs?

The Socketlabs SMTP provider works seamlessly with our application to deliver email notifications. Signing up is easy, the cost is economical, and their technical support has been excellent. Review collected by and hosted on G2.com.

What do you dislike about SocketLabs?

There haven't been any downsides to using Socketlabs. Review collected by and hosted on G2.com.

Jessica E.

Scheduler/ recruiter

Small-Business (50 or fewer emp.)

12/11/2018

"Easily send out mass emails"

4/5

What do you like best about SocketLabs?

I like that I can send out a lot of emails to shoppers for my company Review collected by and hosted on G2.com.

What do you dislike about SocketLabs?

It is a little bit glitchy at times and have to wait for page to load Review collected by and hosted on G2.com.

Pooja S.

Content Manager

Computer Software

Small-Business (50 or fewer emp.)

12/12/2017

"A reliable delivery oriented email solution"

4/5

What do you like best about SocketLabs?

We have tried so many email delivery software till now, I can say SocketLabs provides unmatched email delivery into subscribers inbox. They are a good team to provide end to end support from contact upload to email delivery reporting , the response time is too low . Review collected by and hosted on G2.com.

What do you dislike about SocketLabs?

To be very honest , I could not see anything below standard here , if an email marketing software gives you ultimate email delivery with high reputed Sender IP's , you can ignore old fashioned layout complaints. Social media integration part is somewhere weak. Review collected by and hosted on G2.com.

Recommendations to others considering SocketLabs:

If you are struggling to get inboxed your emails for your truly opt-in subscriber , you should go for this emailing solution , A perfect combo of Transactional and promotional emailing service will amaze you. Review collected by and hosted on G2.com.

What problems is SocketLabs solving and how is that benefiting you?

Our whole business relies heavily on Email marketing Campaigns to our subscribers , We have done email marketing here in the last 2-3 years and always got ensured inboxing hence better ROI. We are using SMTP integration and found comparatively better results. Review collected by and hosted on G2.com.

Andrew T.

Data Manager (Marketing and Database)

Marketing and Advertising

Small-Business (50 or fewer emp.)

4/4/2018

"Great Interface & Fast Support"

4.5/5

What do you like best about SocketLabs?

Ease of use. We @aurabloom.com send a lot of emails, both internally and externally for our clients. The process to add an email account into socketLabs, upload our data segments, upload content is seamless. I had a few questions, called into support and they were extremely helpful. Review collected by and hosted on G2.com.

What do you dislike about SocketLabs?

The platform did look intimidating to get started. After 10 minutes of exploring, however, I found it much better. Review collected by and hosted on G2.com.