SocketLabs
SocketLabs
4.6 out of 5 stars
See all 36 SocketLabs reviews
Contact SocketLabs
Optimized for quick response

SocketLabs Reviews & Product Details

SocketLabs Overview

What is SocketLabs?

Email is what we do. Making sure your messages are delivered is our top priority. And extraordinary service is our promise. We’ve spent over 15 years perfecting the art and science of easy, reliable delivery for your email. Regardless of the size or complexity of your business, we have the technology, reporting, and support resources available to maximize the success of your email. Looking for a simple, headache-free experience? We’ve struck just the right balance between a feature-rich outgoing mail delivery solution, an easy-to-use dashboard interface, and an even easier setup. You can be set up and running in minutes. Our proprietary email server technology, advanced analytics, and personalized customer support are what help SocketLabs deliver the ultimate customer experience. Our products and services ensure that you can: - Get your important marketing and transactional email to the inbox - Gain highly detailed visual insights into the performance of your email across all KPIs - Access our Email Delivery Experts if a problem does arise - Save time and money by utilizing the efficient and reliable SocketLabs email infrastructure - Capture and store email in the comfort of our highly secure and compliant email system At SocketLabs, we know how vital email is to your business, that’s why perfecting “the science of hitting the inbox” is our passion.

SocketLabs Details
Website
Discussions
SocketLabs Community
Languages Supported
English
Product Description

Cloud-based SMTP relay service provides easy, reliable delivery for marketing and transactional email applications.

How do you position yourself against your competitors?

At SocketLabs we run our own custom infrastructure based on our world-class Hurricane MTA Server technology. That means that we can adapt and change with our customers to provide them with the best email delivery experience. We aren't reliant on external vendors to make critical updates to their software and hardware in order to support the latest email delivery techniques.

Our staff has well over 20 years of experience helping companies deliver bulk marketing and transactional email. No other vendor on the market provides the level of email expertise and support that SocketLabs customers have come to know.

Seller Details
Seller
SocketLabs
Company Website
Year Founded
2007
HQ Location
Aston, PA
Twitter
@socketlabs
1,463 Twitter followers
LinkedIn® Page
www.linkedin.com
35 employees on LinkedIn®
JP
Overview Provided by:
John Porrini
Show More

SocketLabs Videos

SocketLabs Screenshots

SocketLabs Demo - SocketLabs Performance Dashboard
SocketLabs Demo - SocketLabs Email Design Center
SocketLabs Demo - SocketLabs StreamScore™
SocketLabs Demo - Unrivaled Support
SocketLabs Demo - SocketLabs Security

SocketLabs Downloads

Download
The Science of Hitting the Inbox eBook
Download
Improving Email Security with MTA-STS Standard eBook
Answer a few questions to help the SocketLabs community
Have you used SocketLabs before?
Yes

SocketLabs Reviews

Write a Review
Clear All Filters
Filter reviews
  • Company Size
  • User Role
  • For Category
  • All Industries
  • Region
LinkedIn®
Connections
Popular Mentions
Showing 2 SocketLabs reviews
Popular Mentions
Showing 2 reviews
Filter Reviews
Filter Reviews
Sort by
Ratings (1)
Company Size
User Role
For Category
All Industries
Region
Already have SocketLabs?
Write a Review
Nurit R.
NR
Content Manager
Newspapers
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

They have unmatched email delivery if we compare from top Email marketing apps.

They have facility to send Promotional as well as transnational mailers , it makes this app unique.

Authmailer have good collection of Email templates. Review collected by and hosted on G2.com.

What do you dislike?

They are one of the most expensive Email marketing app in the industry.

Since , they send transnational and promotional mailers from same IP pool , there is a great chance to get transaction notifications into Gmail promotional tab. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Looking for a great email delivery software regardless of pricing , it would be certainly a must try app. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We use Authmailer for both transnational and email marketing campaigns. Their strong API connectivity provides very high sending speed using API. Review collected by and hosted on G2.com.

Show More
Show Less
Helpful?
0
0
Add Comment
Add Comment
Share
Anthony P.
AP
Visual Designer
Internet
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

This statement on the website is very welcoming: "Consult With Your Team" Review collected by and hosted on G2.com.

What do you dislike?

As a Visual Designer I tend to notice design aesthetics that may throw off the viewer. One major thing I noticed is the "Customers Who Trust In SocketLabs" section has very low res images. These easy to miss flaws often detract credibility of the site/product. You should comb your site with a fine tooth and also spend time on the subtleties. The devil is in the details! :) Another example: inconsistent lighting/shadows on http://www.socketlabs.com/assets/illustration_customerservice.png and http://www.socketlabs.com/assets/illustration_integration.png and all other images on the homepage

and button inconsistency here: http://www.socketlabs.com/assets/freeBtn.png

Customer login should be a modal popup to improve user experience Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Sending out relevant emails to the right target demographic Review collected by and hosted on G2.com.

Show More
Show Less
Helpful?
0
0
Add Comment
Add Comment
Share

SocketLabs Pricing

Free
$0.00
40,000 emails/first month, 2,000 emails/month after that
Basic
$39.95
40,000 emails/month
See all 4 SocketLabs pricing levels

SocketLabs Features

Highest-Rated Features
  • Mail Send API - Transactional Email
    • 8% above average
  • Event Tracking API - Transactional Email
    • 9% above average
  • Dedicated IP - Transactional Email
    • 9% above average
Lowest-Rated Features
  • Preset Template Availability - Transactional Email
    • Average
  • Template Creation - Transactional Email
    • -1% below average
  • Notifications - Transactional Email
    • -2% below average
Access Grid® Report
Data from Grid® Report for Transactional Email | Winter 2021
Top Industries Represented
Financial Services
4
Marketing and Advertising
4
Internet
3
Telecommunications
2
Banking
1
Other
25
Data from Grid® Report for Transactional Email | Winter 2021

SocketLabs User Ratings

9.2
Ease of Use
Transactional Email Average: 8.8
9.6
Quality of Support
Transactional Email Average: 8.9
9.3
Ease of Setup
Transactional Email Average: 8.6
Compare SocketLabs to similar products
Do you work for SocketLabs?

SocketLabs Comparisons

Compare SocketLabs ratings to similar products

SocketLabs Categories on G2

SAP App Center Software
Email Marketing Software
Email Tracking Software
Email Deliverability Software
Email Verification Software
Transactional Email Software

Top Rated SocketLabs Alternatives

Sendinblue
4.6 out of 5
(1,205)
Twilio SendGrid Email API
4.0 out of 5
(250)
See all SocketLabs Alternatives
SocketLabs
Contact SocketLabs
We use cookies to enhance the functionality of our site and conduct anonymous analytics. With your permission, we may also use cookies to share information about your use of our Site with our social media, advertising, analytics, software, and other third party partners. To learn more, see our Cookie Policy.