SocketLabs Reviews & Product Details

Content Manager
Computer Software
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

We have tried so many email delivery software till now, I can say SocketLabs provides unmatched email delivery into subscribers inbox. They are a good team to provide end to end support from contact upload to email delivery reporting , the response time is too low . Review collected by and hosted on G2.com.

What do you dislike?

To be very honest , I could not see anything below standard here , if an email marketing software gives you ultimate email delivery with high reputed Sender IP's , you can ignore old fashioned layout complaints. Social media integration part is somewhere weak. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If you are struggling to get inboxed your emails for your truly opt-in subscriber , you should go for this emailing solution , A perfect combo of Transactional and promotional emailing service will amaze you. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Our whole business relies heavily on Email marketing Campaigns to our subscribers , We have done email marketing here in the last 2-3 years and always got ensured inboxing hence better ROI. We are using SMTP integration and found comparatively better results. Review collected by and hosted on G2.com.

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SocketLabs Overview

What is SocketLabs?

Email is what we do. Making sure your messages are delivered is our top priority. And extraordinary service is our promise. We’ve spent over 15 years perfecting the art and science of easy, reliable delivery for your email. Regardless of the size or complexity of your business, we have the technology, reporting, and support resources available to maximize the success of your email. Looking for a simple, headache-free experience? We’ve struck just the right balance between a feature-rich outgoing mail delivery solution, an easy-to-use dashboard interface, and an even easier setup. You can be set up and running in minutes. Our proprietary email server technology, advanced analytics, and personalized customer support are what help SocketLabs deliver the ultimate customer experience. Our products and services ensure that you can: - Get your important marketing and transactional email to the inbox - Gain highly detailed visual insights into the performance of your email across all KPIs - Access our Email Delivery Experts if a problem does arise - Save time and money by utilizing the efficient and reliable SocketLabs email infrastructure - Capture and store email in the comfort of our highly secure and compliant email system At SocketLabs, we know how vital email is to your business, that’s why perfecting “the science of hitting the inbox” is our passion.

SocketLabs Details
Website
Languages Supported
English
Product Description

Cloud-based SMTP relay service provides easy, reliable delivery for marketing and transactional email applications.

How do you position yourself against your competitors?

At SocketLabs we run our own custom infrastructure based on our world-class Hurricane MTA Server technology. That means that we can adapt and change with our customers to provide them with the best email delivery experience. We aren't reliant on external vendors to make critical updates to their software and hardware in order to support the latest email delivery techniques.

Our staff has well over 20 years of experience helping companies deliver bulk marketing and transactional email. No other vendor on the market provides the level of email expertise and support that SocketLabs customers have come to know.


Seller Details
Seller
SocketLabs
Company Website
Year Founded
2007
HQ Location
Aston, PA
Twitter
@socketlabs
1,463 Twitter followers
LinkedIn® Page
www.linkedin.com
35 employees on LinkedIn®

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SocketLabs Reviews

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Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

Our company has been using SocketLabs since 2012. It didn't take long for us to determine SocketLabs is one of the best solutions for sending email.

The user interface is easy to use and provides all the features needed to send to email, no matter if its 1 hundred or 1 million emails an hour.

All the latest security features like DMARC & DKIM are easy to setup in the admin console. Updates to their software are timely and easy to setup.

Their customer service is top notch offering both phone and email support. We always had a positive experience when we needed customer support to troubleshoot any issues. In addition, they have extensive help guides in case you want to research things on your own. Review collected by and hosted on G2.com.

What do you dislike?

Honestly, there's not much to dislike about SocketLabs. There are a few minor quirks in the Hurricane MTA server application, but none of them are worrisome. I wouldn't be surprised if they address them in the next update, if they haven't already done so. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We use SocketLabs to help us deliver email at a high success rate, minimizing emails being blocked or going to the spam folder. SocketLabs helps us accomplish this. Review collected by and hosted on G2.com.

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Senior Manager Infrastructure and Compliance
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

Sockectlabs has the advantage of being simple to use while having the full set of features normally only available in highly priced onsite solutions. Having run onsite solutions in the past, they often required a fairly high level of expertise as well as constant tinkering. Socketlabs provides you with that level of function without the time and money investment.

The product also helps with the compliance to standard around good mail sending. These features are especially important when attempting to be a good mail sender and keeping off blackhole lists. Review collected by and hosted on G2.com.

What do you dislike?

While the product has powerful reports, it lacks a level of native alerting without going into API creation and setup. I would like to see the reporting expanded as well as several options for native event alerting.

Integration with a tool that reviews a message and checks it for possible consideration of spam would also be useful to have in the product, vs having to purchase a 3rd party tool. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If you are tired of dealing with an SMTP onsite solution, or you are experiencing SMTP outages, I highly recommend this as an alternative. The price is reasonable, and the service is fantastic. The Support team is very responsive not only on setup but also on-going when there are product based questions. Overall setup time is very small. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Socketlabs replaced a costly alternative and has done a better job then the alternative onsite product that was being used. The pricing and service tiers as well as periodic billing choices allow for the solution to easily scale as needed to your business requirements. Review collected by and hosted on G2.com.

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Product Supervisor
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

All those years of partnership can say by itself. SocketLabs does the job. Definitely the differential is the account management and the all the support.

On the feature aspect, highlights to the possibility to scale by adding new servers, each with a delivery configuration (custom bounce domain, DKIM signature and tracking) and the recently added possibility for each server to have multiple configurations. Review collected by and hosted on G2.com.

What do you dislike?

Not exactly a dislike, but business model for enterprises could be better structured. This was recently solved and Socket labs could meet our requirements. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Our Business Unit is responsible for the Transactional emails for the biggest companies in Brazil on the Telecom, Banking/Financial, Insurance and Utilities segments. We have been running these business with SocketLabs since the beggining and they have shown to be the right partner to provide all we need to grow and keep the great quality of the service and deliverability.

We have been strengthening the partnership aiming our planned growth and we expect that the following years will be just as the successful as the previous. Review collected by and hosted on G2.com.

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Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

This is a platform that allows you to send emails from your application. It provides you with several functions and tools to make it a good option for outgoing mail in addition to a clean and organized interface to navigate without problems, it is easy to configure and use it, our team has a more fluid and constant work, daily we save a lot of time that we channel in other areas. Review collected by and hosted on G2.com.

What do you dislike?

We have not presented problems, our experience has been satisfactory. However, if it had a mobile application it would go a long way to monitor the board from a remote location and thus increase user performance within the platform.

You can improve the servers in order to protect the system and also offer higher performance in order to analyze data more optimally. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

This is a great solution for sending email, we can see the metrics and statistics that they provide in detail. We also granulate reports that allow our work team to save a lot of time and maintain work fluency, thus achieving the objectives set in an easier way. Totally recommended. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We use this application to send tons of emails through the platform, without any problem and with greater efficiency. Our work team was able to extract statistics from their API to create new and ideal dashboards for our clients to measure the performance of their campaigns. Its configuration is simple when we send emails allows us to save a lot of time to the whole team and save a lot of time, this means we have better results in less time/ Review collected by and hosted on G2.com.

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Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Ease of use. It's easy to set up using the standard SMTP parameters or their API hooks with several applications; I just use their wordpress plugin and I'm up and running in 5m or less. Review collected by and hosted on G2.com.

What do you dislike?

I wish there was just a bit more control over logging and monitoring. Don't get me wrong, the existing tools are fine; but if it were up to me I'd add additional logging options. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Be sure to read up on SMTP. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Email registrations for WooCommerce sites. I can now host in places where outbound SMTP is not permitted, like Azure. Review collected by and hosted on G2.com.

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AA
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Simple setup with good tools to analyze your emails. Review collected by and hosted on G2.com.

What do you dislike?

I have not found problems with SocketLabs, yet. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Most of my activity is websites sending out emails for notifications, passwords, etc.

I have used a variety of the "free" SMTP gateways. They were always changing the rules on what could be sent, and when. Delivery was often a problem.

You don't often get feedback when your emails don't go through. The users just stop trusting your site.

SocketLabs provides a nice, simple, stable, platform to send through. Their reports let you know where problems may exist and give visibility on where email addresses may be entered incorrectly.

And it's always good to know that there is more available with SocketLabs if I need it. I know I'm just using a small portion of the service. Review collected by and hosted on G2.com.

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Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

SocketLabs platform is highly agile and easy to use. With their product we have been able to overcome multiple email delivery issues all while simplifying and unifying our email delivery services. The flexibility in account management and their systems allows for a multitude of configurations we are able to leverage. From their API to their simple SMTP connection we are able to fill the needs of our entire user based with one product. Couple that with an extremely reliable service, top-notch support and an account management team who is vested in your business, you really have no need to look elsewhere. Review collected by and hosted on G2.com.

What do you dislike?

There is nothing I can add here, they are head and shoulders above the others we have used. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Email deliverability, consolidated billing for multiple locations, unified services for proprietary applications as well as legacy systems. Review collected by and hosted on G2.com.

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Senior Analyst
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

Easy to implement SMTP delivery service. Strong deliverability, customer support and a sleek analytics interface. The service is priced competitively as well. Review collected by and hosted on G2.com.

What do you dislike?

No complaints as of yet with Socketlabs. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I highly recommend socketlabs to any mailer looking for a strong SMTP delivery service. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We deliver a large amount of emails in several verticals and socketlabs provides us an smtp service which hooks directly into our esp. We also manage several lists, and have a large amount of triggered mailings so we prefer to keep our operations within one ESP(Ongage). Socketlabs hooked right up to ongage seemlessly and we were able to begin sending almost instantaneously after some initial setup. We have scaled from 0 to 5 million emails/month in a small time frame while maintaining 99+% delivery and strong engagement with no signs of slowing down. We've worked with several smtp partners and socketlabs has been best in class in terms of scalability. Review collected by and hosted on G2.com.

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Lead Web and Mobile Developer
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

The support staff is accessible. It genuinely feels like they are interested in helping by providing their experience. They have made this clear by the amount of time and effort they have put into their documentation. The API and documentation are very well done. They even have a variety of API options for different needs. Review collected by and hosted on G2.com.

What do you dislike?

I have used SocketLabs for a number of years. During this time, they have slightly altered their pricing plans a few times. This is understandable. However, as a partner that heavily integrates with them. Some of these pricing or package offering changes have taken us by surprise. Requiring us to alter our packages and pricing. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It is a no-brainer. You are getting a great service. As a bonus, it comes with a great team. It isn't a major ordeal to get integrated with their offering. If you have a product that needs email. SocketLabs is the place to get it. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are able to provide reliable outgoing emails for our clients to engage their customers. We have noticed that they have a great deliverability rate. Review collected by and hosted on G2.com.

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Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Quick response to questions, even as a free tier user. The service addressed the issues that we had prior to using them, and we haven't had any problems with mail delivery since switching. As we grow, we will certainly keep using SocketLabs and will incorporate their services into our growth and marketing strategy. Review collected by and hosted on G2.com.

What do you dislike?

While we haven't utilized their entire range of offerings, there is nothing so far with this service that we dislike. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

SocketLabs offers great service, low cost (or even free) tiers of services, and great support. While I can't speak for larger companies, they are great for smaller companies as they scale up their operations. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We were initially using a service with a shared email server that was not monitored for spammers which caused our mail to be rejected because the entire server had been blacklisted. Government agencies frequently utilize these block lists and we would run into mail bouncing when corresponding with existing clients if someone else on the server had been spamming. SocketLabs is careful to be compliant and we have not had any delivery issues since switching to them from teh old service. Review collected by and hosted on G2.com.

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Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

It has all the tools that we need and wanted. The reporting is great and accurate. The feedback and delivery is perfect. And the staff answers the phone when we call. They were very helpful walking us through fixing a mistake we made so it didn't affect the whole campaign. The cost was low for the amount of tools you get. Review collected by and hosted on G2.com.

What do you dislike?

they need to make the online portal a little prettier/streamlined. You have all the tools you need, but it would be nice if it had a front end designer come in and improve the UX. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If you need the tools and the system to deliver high volume, quality emails to an engaged audience, Socket labs is for you. Their price is right and you will be happy with the tracking available. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We have tried to used many other email marketing solutions. None of them could handle the volume of emails to keep up with our client base.

We have nearly 30,000 customers and we need to be able to give them monthly insights and updates and featured content. We are finally able to email our customer base in an easy and affordable fashion. Review collected by and hosted on G2.com.

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Senior Software Developer
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

I was looking for a service that would provide me an easy way to send emails. Setting up a full SMTP service is, not only complicated but expensive. With SocketLabs, the setup was a breeze, pretty much, set up my account and I was in with credentials ready to use.

I was very surprised at how much functionality they offer with the free tier. I never expected it to be that rich at $0 cost.

I think one of their best features is how they can track emails. The reporting capabilities are very nice. The reports of emails being sent and delivered are very helpful. They give me a good insight into what emails are actually sent and if they were delivered or not. When they are not delivered I can quickly read what happened and possibly address the situation. Review collected by and hosted on G2.com.

What do you dislike?

To be honest, I have not found anything that I dislike. The service is great, the support is great. Heck, even the documentation is great.

Perhaps the one thing I would like to see improved is the website navigation. Sometimes it takes me too many clicks to get to where I need to. I would suggest having a Google search like function to find what I need, select the option and it takes me there right away. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Give it a try. They offer a free tier where you can test the functionality but trust me, you will stick with them. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The ability to set it up quickly is one of the major benefits. Sending emails via SMTP is extremely easy.

The reports of emails being sent and delivered are very helpful. They give me a good insight into what emails are actually sent and if they were delivered or not. When they are not delivered I can quickly read what happened and possibly address the situation. Review collected by and hosted on G2.com.

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Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

SocketLabs is relatively easy to set up the basic functions - However within minutes of creating my account I was contacted by a SocketLabs expert (Eric) who gave me some extra hints and tips which were specific to what my issues were. What do I like the best? SocketLabs have solved my problems! Review collected by and hosted on G2.com.

What do you dislike?

It's a little clunky to set up - I'm not I.T minded and the language is foreign to me. But a quick guide from SocketLabs consultant and their online instructions had me set up fast. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Have a look around and get to know the language. Then it's just a matter of implementing it and benefitting.

Improvise, adapt, overcome. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I was sent to Socketlabs by an I.T Consultant who had tried almost everything to ensure my emails would hit their targets. I don't send blanket email marketing campaigns. I simply use to maintain contact with current and previous customers. Managing orders, organising deliveries and running my business. All of a sudden my emails (or I.P) were flagged. Around 30% of my emails were no longer hitting their target with frequent and inconsistent 'Post Master Delivery Failures'. I don't understand exactly what SocketLabs does to bypass this, but it does it. I've had ZERO failed deliveries since integrating SocketLabs and business is flowing again. Review collected by and hosted on G2.com.

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Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

They handle unsubscribe requests seamlessly and they are plugged in to spam reporting with all the major e-mail providers. That means my opt-in list doesn't ever send to a person who's decided not to get our mailings any more. Review collected by and hosted on G2.com.

What do you dislike?

For quite a while, I had to log into a separate system to get a support ticket. It's been so long since I needed to report a problem that I'm honestly not sure if that is still true. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Potential new customers of SocketLabs should feel free to ask for tech support. I've found that they are knowledgeable and helpful. I had a suggestion regarding their html editor and they implemented it surprisingly quickly. By the way, for what you get, their prices are quite affordable. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We have two servers with them. One just does transactional mailings and they are never, ever blocked. With the other server, SocketLabs let me reach my customers with marketing/announcements very easily. We support geographically separate customers and it's trivial for us to send to just one metro area, or a combination of several. That's been critical when we have a few things to tell everyone or some message that needs to only go to one or two places. Review collected by and hosted on G2.com.

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IH
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Easy setup, a real person for tech support Review collected by and hosted on G2.com.

What do you dislike?

Some better reports and need to allow multiple SMTP connectors. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Transactional SMTP relay for in-house software. Review collected by and hosted on G2.com.

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UM
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

My app is a lead generation tool that sends leads to users through transactional email notifications that are sent via SocketLabs' SMTP service. It's critical that my users receive their leads fast. If emails are delayed, or land in the spam folder, then the app's experience breaks. SocketLabs is the only piece of my infrastructure that works without any flaws. I never have issues and I never even have to contact support. Setup was super easy, I just dropped the SMTP credentials into code and worked great. I used Gmail's SMTP server for initial setup and testing, then cut over to SocketLabs after the app was built. Without SocketLabs, users would not have an easy way to receive leads.It works great with a web app built in the Django Python framework Review collected by and hosted on G2.com.

What do you dislike?

Nothing that I can think of. It would be cool to see an SMS feature. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Sign up for a trial and give it a test. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Sending transactional email notifications to users as soon as someone submits a multi-step lead capture form. Without SocketLabs, users would not have an easy way to receive leads. Thanks to SocketLabs, I was quickly able to build and launch the app without having to build a full blown backend for users to access leads, since all leads are sent straight through email. Review collected by and hosted on G2.com.

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Proctor - ACCA Exams
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Ease of which the initial Server is set up. Simple to follow instructions on setting up Mail Clients SMTP and POP/IMAP/Server Setup. Reports are a GEM. Everything you need to know about your mail delivery/non delivery. Review collected by and hosted on G2.com.

What do you dislike?

There is absolutely nothing I could/can write here. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I/We rely heavily on email marketing campaigns and over the years have explore other similar options, but, SocketLabs is the platform we have found that satisfies all of our requirements. Review collected by and hosted on G2.com.

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AF
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

The ease of management. I am able to manage the services with the admin portal with ease setup new servers for campaigns and adjust them on the fly to support our different initiatives. Review collected by and hosted on G2.com.

What do you dislike?

So far there really hasn't been much for us to dislike. The product fits our needs and has for the last 7 years. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Great product! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

One if the main uses for us it to send emails to our clients and track results. Offloads responsibility of supporting an internal email service and addresses email spam rules. Also helps us track opt out request and complaints. Review collected by and hosted on G2.com.

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Infrastructure Specialist
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

We like Socketlab reliability and user interface Review collected by and hosted on G2.com.

What do you dislike?

the least helpful about SocketLabs is pricing Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Socket is pretty good and easy to use, more important you can try for small scale before you committed Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

it helps me to delivery email and allow me to test the platform, so when client needed I can provide a solution Review collected by and hosted on G2.com.

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AM
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

The best feature of SocketLabs is the cost. It is free up to a certain number of users, which is a lot more generous that everything else out there. You can even customize and have control over its branding. Review collected by and hosted on G2.com.

What do you dislike?

It's difficult to manage mailing lists. Hard to create segments and cuts within segments. It is possible, just difficult. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Read the features of SocketLab carefully. The software has some really promising features but managing lists is somewhat confusing. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I send out survey invitations to lists that have given us permission to email them. Review collected by and hosted on G2.com.

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AM
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

The product works as expected, we have been able to leverage the software as our main SMTP sending system which allows us to work on our core product offerings. Review collected by and hosted on G2.com.

What do you dislike?

Currently nothing, the product and the staff are great to deal with! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We enabled smarter email branding and analytics. Review collected by and hosted on G2.com.

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AC
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

The Socketlabs SMTP provider works seamlessly with our application to deliver email notifications. Signing up is easy, the cost is economical, and their technical support has been excellent. Review collected by and hosted on G2.com.

What do you dislike?

There haven't been any downsides to using Socketlabs. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

This helps our customers that don't have access to an SMTP server on their local network deliver email notifications from our application. Review collected by and hosted on G2.com.

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Scheduler/ recruiter
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

I like that I can send out a lot of emails to shoppers for my company Review collected by and hosted on G2.com.

What do you dislike?

It is a little bit glitchy at times and have to wait for page to load Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I am able to reach more people by email without getting my work email set as spam Review collected by and hosted on G2.com.

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Data Manager (Marketing and Database)
Marketing and Advertising
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

Ease of use. We @aurabloom.com send a lot of emails, both internally and externally for our clients. The process to add an email account into socketLabs, upload our data segments, upload content is seamless. I had a few questions, called into support and they were extremely helpful. Review collected by and hosted on G2.com.

What do you dislike?

The platform did look intimidating to get started. After 10 minutes of exploring, however, I found it much better. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Sending emails. Review collected by and hosted on G2.com.

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Content Manager
Newspapers
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

They have unmatched email delivery if we compare from top Email marketing apps.

They have facility to send Promotional as well as transnational mailers , it makes this app unique.

Authmailer have good collection of Email templates. Review collected by and hosted on G2.com.

What do you dislike?

They are one of the most expensive Email marketing app in the industry.

Since , they send transnational and promotional mailers from same IP pool , there is a great chance to get transaction notifications into Gmail promotional tab. Review collected by and hosted on G2.com.

Recommendations to others considering the product:
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