I like how fast and easy it is to get your content through the web. Review collected by and hosted on G2.com.
Nothing I really dislike about the product. Review collected by and hosted on G2.com.
Social Toaster is a novel way of engaging the organization's existing fans and most interested community members, leveraging that audience's extended social reach in a way that can make these constituents feel both helpful and appreciated. The "gamification" of Social Toaster, allowing fans to collect points and win accolades and even prizes, is a great way to increase adoption. Review collected by and hosted on G2.com.
Social Toaster seems to say it will, but doesn't, allow users to preview what will be shared with their social networks before messages go out. Letting users see exactly what they will be sharing on each platform should be the bare minimum, and letting users customize or introduce the messages in their own words would be appropriate and make me more confident in the tool. Review collected by and hosted on G2.com.
Thanks Mark for reviewing our platform! We appreciate you taking the time. You should have the opportunity to preview what is being posted and to comment on it--would you mind contacting us at support@socialtoaster.com so we can work with you to figure out exactly what the issue is? Thanks!
SocialToaster allows us to send custom emails to hundreds of volunteer social media ambassadors. Ambassadors can share our content with their networks with a click of a button. Email allows us to explain our content strategy goals and share our results. Review collected by and hosted on G2.com.
There is not much to dislike. We haven't used the platform to its full potential. It would be helpful to be able to segment our content by location and interests, but that might already be a feature I'm not using yet. Review collected by and hosted on G2.com.
Thank you for reviewing our platform, Ashley! We greatly appreciate your time and feedback. In regards to segmenting your content by location and/or interest, we have features that can make both of those things possible.
- Segmenting is when we take the info that users have provided us with at sign-up and we segment them based on certain criteria (ie. location).
- Tagging is when we actively ask a user upon sign-up to select an interest category (ie. alumni, faculty)
Please let us know if you would like to discuss these features farther. Thank you!
This product is an easy-to-use software that is intuitive for novice and tech-savvy people alike. It is a great tool for setting up affiliate and sponsored social posts. The staff were very helpful too.
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but there is a snag with companies who want to offer rewards to their participants because legal teams may need to review terms of service. Review collected by and hosted on G2.com.
The system is so user-friendly and does exactly what you want it to do - award points & make people feel special for sharing your client's content, using your client's hashtags, and spreading your client's keywords. The team at SocialToaster is always there to help update anything you can't figure out in the back end, verify winners, and help brainstorm ideas if you're stuck. Review collected by and hosted on G2.com.
This is not a magical tool. You really need to dedicate a lot of time to sending out content emails AT LEAST weekly and making it extremely clear what prizes fans are working towards, and making sure you fulfill those prizes, etc. It's really a lot of work. This doesn't mean I dislike it, it's just true. It would be nice if SocialToaster would take on the responsibility of contacting winners and prize fulfillment, especially when it's prizes that are physical merch. Review collected by and hosted on G2.com.
Thanks Suzanne for taking the time to provide this review, we really appreciate it! One note, we do offer options for managed services that include everything from content creation or curation and content promotion to end-user customer support and prize fullfillment. We'd be happy to discuss if you're interested!
From the beginning, Social Toaster has been a reliable place to engage fans and give them insider information they can share with their fans Review collected by and hosted on G2.com.
The platform can use an update. More user-friendly UI is a must in 2016 Review collected by and hosted on G2.com.
Thanks for reviewing our platform! We appreciate you taking the time to give your feedback. We are constantly working to keep our platform fresh and up to date. If you have a specific suggestion, could you please email support@socialtoaster.com? We'd be happy to work together in making our platform better. Thank you!
I like the concept of creating an incentive for sharing on social media. Review collected by and hosted on G2.com.
There should be more ways to build your point total. Review collected by and hosted on G2.com.
Thanks for the suggestion Bryan! We’re always working on new and exciting ways to engage our SuperFans. With our latest App release, we now have over 25 different ways for users to engage, earn points, and share!
Social Toaster is a very agile company and constantly looking at our advocacy program and suggesting ideas for refinement and improvement. Review collected by and hosted on G2.com.
Measuring the true ROI is a challenge and not sure that the community is true advocates of the brand and not just deal seekers. Review collected by and hosted on G2.com.
Thanks for the feedback. While we love to give our SuperFans great deals, we are always measuring the success of programs in terms of the broad reach and impact. We know our users are truly interested in our content based on many factors, including an average email open rate twice that of some mass-email marketers.
The platform is very intuitive in setting up campaigns as well as users navigating through the platform. You can gain great metrics on your community. Review collected by and hosted on G2.com.
There are some limitations on setting up the platform. Most of the emails that are sent to the community need to follow the template and is hard to customize. Review collected by and hosted on G2.com.
Thank you for taking the time to review our platform! We optimize our email templates to be the best looking across email providers as possible. Our email factory contains some templated text but almost all colors and creative are customizeable. Please feel free to ask your account manager for a walkthrough of all these options! We also are always looking for suggestions on how to improve these templates. If you have an idea that you think would be a good update, please reach out to support@socialtoaster.com.
Social Toaster is easy to use and can really help you amp up your social media presence by helping the content spread through your "superfans" first. Review collected by and hosted on G2.com.
They used to have a free version, which they no longer offer. Review collected by and hosted on G2.com.