--- title: SocialPilot Reviews meta_title: 'SocialPilot Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 847 reviews by the users' company size, role or industry to find out how SocialPilot works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 847 scale: '5' date_modified: '2026-08-13' parent_category: name: Social Media Marketing url: https://www.g2.com/categories/social-media-marketing --- # SocialPilot Reviews **Vendor:** SocialPilot **Category:** [Social Media Management Tools](https://www.g2.com/categories/social-media-mgmt) **Average Rating:** 4.5/5.0 **Total Reviews:** 847 ## About SocialPilot SocialPilot is a social media management software used by marketing agencies, small businesses, and in-house marketing teams to schedule, manage, and analyze social media activity across multiple accounts and clients from one platform. Key features include: 📅 Social media scheduling and bulk scheduling of up to 500 posts via CSV upload 🗓️ Social media calendar for daily, weekly, and monthly post planning 💬 Social media inbox for managing comments, messages, and mentions across platforms 👥 Role-based team collaboration with client approval workflows 🤖 AI-powered content creation with caption generator, hashtag suggestions, content variations, post repurposing, brand voice customization, and multilingual content generation 📊 Social media analytics, post performance tracking, competitor reports, and custom reporting 🏷️ White-label social media management platform and reporting for agencies 🔗 MCP server integration to manage social media workflows directly through Claude AI 🌐 Supports 10 social media networks: Facebook, Instagram, LinkedIn, X (Twitter), TikTok, YouTube, Pinterest, Threads, Bluesky, and Google Business Profile SocialPilot is designed for agencies and teams managing multiple social media accounts and clients. It centralizes social media scheduling, AI content creation, engagement, reporting, and client collaboration in one platform, eliminating the need to switch between tools. A 14-day free trial is available with no credit card required. ## SocialPilot Pros & Cons **What users like:** - Users love the **post scheduling** feature of SocialPilot, allowing easy and convenient management of multiple social platforms. (11 reviews) - Users appreciate the **ease of use** of SocialPilot, enjoying its intuitive interface and streamlined social media management. (10 reviews) - Users commend the **efficient scheduling** feature of SocialPilot, making managing multiple social media accounts easy and hassle-free. (10 reviews) - Users find **scheduling posts in bulk** with SocialPilot easy and convenient, enhancing their social media management experience. (10 reviews) - Users value the **centralized management** of SocialPilot, streamlining multiple social media accounts into one efficient dashboard. (8 reviews) - Users value the **posting efficiency** of SocialPilot, easily scheduling and planning posts with helpful suggestions. (8 reviews) - Social Media Management (6 reviews) - Automation (5 reviews) - Dashboards (5 reviews) - Simple (5 reviews) **What users dislike:** - Users find the **missing features** in SocialPilot frustrating, as essential tools require additional subscription fees. (4 reviews) - Users desire a **more user-friendly archive** for posts, but occasionally face re-verification of social media logins. (3 reviews) - Users find the **limited features** in SocialPilot restrict their ability to fully utilize the platform's potential. (3 reviews) - Users face **linking issues** with SocialPilot, including posting limitations and API connection renewals that disrupt workflow. (3 reviews) - Users express frustration with **social media limitations** , particularly with posting restrictions and missing posts needing manual checks. (3 reviews) - Users experience **connection issues** with SocialPilot, including frequent reconnections and syncing bugs that disrupt usage. (2 reviews) - Users find the **costly subscription model** of SocialPilot burdensome, especially for small organizations needing advanced features. (2 reviews) - Expensive Upgrades (2 reviews) - Learning Curve (2 reviews) - Listing Issues (2 reviews) ## SocialPilot Reviews ### 1. Solid Social Media Management Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Kali G. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 21, 2023 **What do you like best about SocialPilot?** When we were looking for a social media management tool I wanted something reasonably priced that had all of the platforms we use and was easy to use for my staff. We really love the calendar display being offered in both day, week, and month views. Implementation was super easy and the integration was a breeze. We use it every day in our roles for the agency and the customer support has been top-notch. We honestly are so happy with it. **What do you dislike about SocialPilot?** The only complaint we have about the tool would be the analytics function. It doesn't always match the source and we find the results skewed. We also often can't get all of the data we are looking for through the tool and have to go to the source anyway. **What problems is SocialPilot solving and how is that benefiting you?** SocialPilot allows us to quickly and efficiently manage our social media efforts as a team. It really helps us stay connected and stay on track. ### 2. Budget friendly scheduling app **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** February 25, 2024 **What do you like best about SocialPilot?** It's a cheap option for scheduling posts and sending them for client approval. It has also been very easy to connect accounts. When we've had problems, customer support has been very responsive where they can help. **What do you dislike about SocialPilot?** The phone app leaves a lot to be desired and it's not as visually appealing as some alternates (eg. the calendar view doesn't colour code clients or anything like that). You also can't make or select custom covers for TikTok which renders that pretty much useless. There's no hashtag research option once you're scheduling either and not a lot of decent social listening options. They also use dodgy review companies who lure you in with promised gift cards and rewards that don't even deliver on them. Take the reviews all with a grain of salt. **What problems is SocialPilot solving and how is that benefiting you?** Scheduling posts and client approval processes. **Official Response from Ranajit Das:** > Hello, We appreciate your insights into SocialPilot, and we're delighted to inform you about the recent launch of our new mobile app, positively received by many users. We've focused on enhancing both visual appeal and functionality, introducing improvements to the calendar view and customization options. Regarding TikTok covers and hashtag research, we understand their importance. However, these features are currently constrained by the APIs provided by social platforms. None of our competitors can offer them either due to platform restrictions. For further discussion on your concerns, please feel free to reach out to me at ranajit@socialpilot.co. I'm committed to addressing and resolving any issues you may be facing. Ranajit Customer Success Manager ### 3. Great experience with SocialPilot **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Architecture & Planning | Small-Business (50 or fewer emp.) **Reviewed Date:** August 14, 2024 **What do you like best about SocialPilot?** It is a great means of reliably scheduling content. It guarantees that I do not need to constantly monitor my socials **What do you dislike about SocialPilot?** The user-interface feels a little dated. **What problems is SocialPilot solving and how is that benefiting you?** It helps me plan ahead and save time in the future by having things prepped and running in the background so I can focus on other tasks ### 4. SocialPilot is user friendly **Rating:** 3.0/5.0 stars **Reviewed by:** Janette L. | Media and Marketing Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** August 20, 2024 **What do you like best about SocialPilot?** The helpful thing about Social Pilot is that I can send comments when reviewing social media posts. I like the simplicity **What do you dislike about SocialPilot?** A downside of SocialPilot is the way the platofrom is laid out. **What problems is SocialPilot solving and how is that benefiting you?** SocialPilot helps our organization review all social media posts before being published by our marketing agency. ### 5. Simple Tool our Clients Love **Rating:** 4.5/5.0 stars **Reviewed by:** Chris D. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** March 19, 2024 **What do you like best about SocialPilot?** It's simplicty from the clients perspective is certainly what we enjoy most. Our clients love the ease of approving posts and leaving change notes. **What do you dislike about SocialPilot?** The only downside is that some functionality is limited in terms of what you get from the more expensive platforms. But for the price point, it gives us everything we expected. **What problems is SocialPilot solving and how is that benefiting you?** We have many social media clients so we use the tool to schedule each clients content for 2 weeks intervals and allow them time to approve them or send change requests. **Official Response from Ranajit Das:** > Hi Chris, Glad to hear you're enjoying the simplicity of SocialPilot, especially with client approvals and change notes. We're constantly adding new features, and while we have almost everything our competitors offer, we're pretty close. If you ever want to chat more about your experience or have suggestions, I'm all ears at ranajit@socialpilot.co. Ranajit, Customer Success Manager ### 6. Simple and easy to use! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.) **Reviewed Date:** January 26, 2024 **What do you like best about SocialPilot?** SocialPilot is easy to use and saves us time when scheduling our social media posts in different platforms. I love their calendar which is great to reference visually, especially when dragging and dropping posts to other days. They also had features I didn't know I needed, like creating groups to segment multiple accounts for future use. **What do you dislike about SocialPilot?** I wish their UTM Parameter's source was a bit more customizable. They do have a 'dynamic' version you can choose so it'll automatically change the link, but the way we word each platform in our org's UTM is different from SocialPilot's. While they do offer a 'custom' feature for this field, it will end up showing the same source in the link across all social media platforms. **What problems is SocialPilot solving and how is that benefiting you?** SocialPilot saves us time by allowing us to integrate multiple social media accounts from our business and employees, so we can schedule posts on their behalf. **Official Response from Ranajit Das:** > Hello, Thank you for sharing your thoughts on SocialPilot. We appreciate your feedback, and it's valuable insights like yours that help us improve. I've forwarded your suggestion regarding the UTM Parameters' source customization to our product team. We understand the importance of aligning with your organization's UTM strategies, and we're exploring ways to enhance the flexibility in this area. If you'd like to discuss this further or have additional insights to share, feel free to drop me an email at ranajit@socialpilot.co. I'll be more than happy to assist and ensure your experience with SocialPilot continues to meet your expectations. We're thrilled to hear that SocialPilot is saving you time by streamlining social media scheduling across multiple accounts. Your support means a lot, and we look forward to making your experience even better. Ranajit, Customer Success Manager ### 7. Great Price, Easy To Use **Rating:** 5.0/5.0 stars **Reviewed by:** Kendall M. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 15, 2024 **What do you like best about SocialPilot?** I exclusively use the Calendar feature to schedule posts, I love how easy it is. The Bitly link shortening integration is awesome, and I love that I can make edits to the Instagram version of my post all in one place and schedule across all my socials with one click. I was using Constant Contact to schedule posts previoulsy and having to copy/paste my post multiple times to post to each platform/page was so tedious. **What do you dislike about SocialPilot?** I wish the Bulk Scheduler wasn't just for text posts but also for posts with images. **What problems is SocialPilot solving and how is that benefiting you?** Post accross all social platforms and pages in one place. **Official Response from Ranajit Das:** > Hi Kendall, We're thrilled to hear that the Calendar feature has made scheduling posts a breeze for you. It's fantastic to know that the Bitly link shortening integration and the ability to make Instagram post edits in one place have added value to your social media management. Regarding your feedback on the Bulk Scheduler, I'm pleased to inform you that we do support image posting in bulk scheduling as well. You can find more details on how to use this feature in our help article: https://help.socialpilot.co/article/460-how-do-i-schedule-posts-in-bulk. If you have any further questions or if you'd like a personal tour of how to utilize the Bulk Scheduler for image posts, please feel free to reach out to me directly at ranajit@socialpilot.co. I'd be more than happy to assist you! Ranajit Customer Success Manager ### 8. Exactly what I need **Rating:** 5.0/5.0 stars **Reviewed by:** Jen W. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 18, 2024 **What do you like best about SocialPilot?** I love that I can post to GBP profiles in addition to the major social networks, all in one post. I can customize the content for each platform all within one screen. I used a couple other social media management platforms before I ended up on SocialPilot and it has exactly what I need for the work I do. I'm in the platform every day and have team members using it also. **What do you dislike about SocialPilot?** If I don't have Instagram access through Meta Business Suite, I can't connect even if I have the login and password. This is frustrating for me because some of my clients are not familiar with the business suite and I have to do a bunch of training even for event-based instagram accounts that are only really active a couple times a year. **What problems is SocialPilot solving and how is that benefiting you?** I post for several different clients and need one place to go to create and manage the content for those accounts. **Official Response from Ranajit Das:** > Hi Jen, Thank you for sharing your positive experience with SocialPilot. We're thrilled to know that the platform aligns well with your needs, allowing you to efficiently manage posts across various social networks, including GBP profiles. We appreciate your feedback regarding the challenges with Instagram access. Connecting accounts can indeed be influenced by the guidelines set by social platforms. However, we understand the importance of streamlining this process for you and your clients. I would be more than happy to look into this personally and explore potential solutions. Please drop me an email at ranajit@socialpilot.co with more details about the specific challenges you're facing, and I'll do my best to assist you promptly. Your insights are invaluable, and we're committed to ensuring that SocialPilot continues to meet and exceed your expectations. Thank you for being a part of the SocialPilot community. We look forward to resolving any issues you may encounter and enhancing your experience further. Best regards, Ranajit Das Customer Success Manager ### 9. Very easy to use **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.) **Reviewed Date:** June 13, 2024 **What do you like best about SocialPilot?** I like how easy it is to use and how easy it was to get used to. I appreciate the quick responses from their customer service team when there is an issue. I use this multiple times a week across various social platforms and I will say I see the best results with scheduling on LinkedIn; some issues with notitfications for Instagram Story post reminders. **What do you dislike about SocialPilot?** The only issue I have had is with notifications to remind me to post on Instagram stories. I had several issues not getting them at all but customer service worked with me to get it fixed. **What problems is SocialPilot solving and how is that benefiting you?** It is helping save time by allowing bulk scheduling for our social media sites. ### 10. Social Pilot makes my job easier! **Rating:** 5.0/5.0 stars **Reviewed by:** Erin B. | Mid-Market (51-1000 emp.) **Reviewed Date:** December 07, 2023 **What do you like best about SocialPilot?** I love being able to post to all of our platforms from one place. The setup was easy and the workspace is very user-friendly and I love being able to change the content from each platform if needed. I'm able to put my most-used hashtags in the library and appreciate that it can now generate hashtags or even content if I need it with AI! I've also made suggestions and have heard feedback from Customer Support. I also use the analytics to track engagement which is super helpful. I use SocialPilot every day in my role and it saves me time and effort to get my job done! **What do you dislike about SocialPilot?** I don't have any complaints about SocialPilot! **What problems is SocialPilot solving and how is that benefiting you?** SocialPilot saves me time integrating all of my platforms in one space and the analytics are helpful. ### 11. Good tool for small to medium team, with multiple account to manage **Rating:** 4.5/5.0 stars **Reviewed by:** Germain D. | Responsable communication, Small-Business (50 or fewer emp.) **Reviewed Date:** May 25, 2023 **What do you like best about SocialPilot?** The solution is very inexpensive compare to other tools. The tool is also alble to manage a wide range of platform. It's updated very regurlarly and new features are added. Last but not least, the editor is very robust : you can start a post for multiple destination (linkedin, facebook and twitter) and, right from the editor, ajust content for each platform. **What do you dislike about SocialPilot?** Social media account are organized by brand, and you can only add 1 of each platform (ex: instagram) for each brand. Team collaboration is basic compare to other (more expensives) solution. Error are sometime difficult to understand but support is helpful **What problems is SocialPilot solving and how is that benefiting you?** We were looking for a team solution to manage all of our social account. We needed to be able to give access to multiple users to specific account. We wanted to be able to schedule contents. ### 12. Good platform which continues to grow and develop **Rating:** 4.0/5.0 stars **Reviewed by:** Steve L. | Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 15, 2023 **What do you like best about SocialPilot?** Lightweight feel that is easy to use. Members of the wider marketing team (non-specialist) have picked up the scheduling and posting features without any issues. Adding extra licences is simple and sensibly priced. The pricing (as of August 2023), is very competative. **What do you dislike about SocialPilot?** Reporting is not as good as Hootsuite and dragging an image onto a post that has a URL entered already will upload it as a thumbnail to the website address rather than the full image. This has caught our team out a few times and means that posts dont go out with images as expected sometimes. **What problems is SocialPilot solving and how is that benefiting you?** Social Pilot takes the hassle away from manually posting to different social media networks. Many accounts can be scheduled at once and this saves time, and money, across the organisation. ### 13. Social Pilot is Improving **Rating:** 2.0/5.0 stars **Reviewed by:** Vivian M. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 09, 2024 **What do you like best about SocialPilot?** SocialPilot is a useful tool for combing a large number of accounts and posting all at once. They seem to continually be improving and adding new features. For the price it is a useful software for our business. **What do you dislike about SocialPilot?** In regards to continually improving, their are core features that should be perfected before new features are added. For example, when adding new GMB accounts one should not have to refresh/load more accounts for 5-10 minutes before accounts can be added. **What problems is SocialPilot solving and how is that benefiting you?** SocialPilot solves the issue of posting to hundreds of GMB accounts all at once. It allows us to create a single post and post it to over four hundred accounts within minutes. ### 14. Social Pilot - A great and user friendly dashboard **Rating:** 4.5/5.0 stars **Reviewed by:** Michelle D. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 22, 2024 **What do you like best about SocialPilot?** Our team has been using Social Pilot for over a year, having switched from Hootsuite when they increased their prices. The dashboard is easy to use, intuitive and when we joined them the on-boarding Teams meeting was really helpful. We have had issues connecting some Meta accounts, but that was a Meta issue and the Social Pilot team helped us to push through the issue and implement changes quickly. The dashboard is really good to look at (we are creatives, not techy) and this is important to us! I would definitely recommend Social Pilot, we use it every day in our business. **What do you dislike about SocialPilot?** There are so many platforms to choose from! But we are happy with our choice. The one issue is that X is not currently supported. **What problems is SocialPilot solving and how is that benefiting you?** It enables us to plan content ahead and visibly see it across the team. **Official Response from Ranajit Das:** > Hi Michelle, Thank you so much for your fantastic review and for being a valued member of the SocialPilot community for over a year now! Your positive feedback about the ease of use, intuitive dashboard, and the helpful Teams meeting during onboarding warms our hearts. We understand the importance of a visually appealing dashboard, especially for creative minds like yours, and we're thrilled that it aligns with your preferences. I'm glad to inform you that SocialPilot does support X. To explore this feature and more, I'd be more than happy to give you a personalized tour. Feel free to drop me an email at ranajit@socialpilot.co, and I can schedule a session that suits you. Thank you once again for choosing SocialPilot, and we look forward to continuing to support your business needs. Ranajit, Customer Success Manager ### 15. it is pretty helpful **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** August 13, 2024 **What do you like best about SocialPilot?** it makes things a lot more convenient for me **What do you dislike about SocialPilot?** i don't like that the platform posts instagram stories that look odd. **What problems is SocialPilot solving and how is that benefiting you?** it helps me posts bulk social media posts and it helps me get my brand message out. ### 16. Simplifies Posting Across Multiple Clients and Channels **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** June 13, 2024 **What do you like best about SocialPilot?** An integral part of our workflow that allows us to schedule posts for different clients on different social media channels with ease. Really like the review function that allows client to 'approve' post before scheduling. **What do you dislike about SocialPilot?** Sometimes the numbers reported in the analytics tab do not correspond to what we see directly in the channel analytics. **What problems is SocialPilot solving and how is that benefiting you?** Hlp sus post multiple posts for multiple client across multiple social media channels. ### 17. Best program I've used **Rating:** 5.0/5.0 stars **Reviewed by:** Alex B. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 15, 2024 **What do you like best about SocialPilot?** We've used many other scheduling platforms before and this is by far the best. The AI writer for captions make content scheduling a breeze, the ease of use make it simple yet sophisticated and they are always adapting and creating new features. It's the worth the money. **What do you dislike about SocialPilot?** If we could add links to the stories, that would be nice. And if you brought back boosting posts again, that would be great. **What problems is SocialPilot solving and how is that benefiting you?** Scheduling content, reviewing analytics and allowing us to see the whole month at a time to track progress. **Official Response from Sukhpreet Anand:** > Hello Alex, I wanted to personally reach out and express our gratitude for your amazing review on SocialPilot. We're thrilled to hear that our AI writer for captions and the overall user experience have been making your content scheduling a breeze. Your insights are invaluable, and we're excited to let you know that your suggestions haven't fallen on deaf ears. If you ever have more thoughts or ideas, feel free to drop me an email at sukhpreet@socialpilot.co. I'm here to chat and ensure your experience with SocialPilot remains exceptional. By the way, we're actively working on enhancements, including the ability to add links to stories. Sukhpreet Anand Head of Customer Success ### 18. Grown into the Best Dashboard! **Rating:** 5.0/5.0 stars **Reviewed by:** Elaine L. | Digital Diva ♦ Speaker ♦ Glammapreneur ♦ Strategist ♦ the Secret Sauce for All you do Online , Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** January 09, 2024 **What do you like best about SocialPilot?** we have used SocialPilot since their early days, and grown along with them. We appreciate the ability to get help farily quickly, add our customers and all our accounts easily, and get great analytics too! We use it constantly and believe it to be the best.. make that the only viabble dashboard for all our social needs! **What do you dislike about SocialPilot?** In the early days time could be an issue..that is no longer the case. CX is faster too **What problems is SocialPilot solving and how is that benefiting you?** Time management and the analytics give us great feedback on what is working and what needs to be tweaked. We are a fairly small agency so saving time and effort is critical. **Official Response from Ranajit Das:** > Hi Elaine, It's fantastic to hear about your positive experiences with SocialPilot and how it has been a valuable asset for your agency's growth. We're thrilled to have been a part of your journey since the early days and appreciate your recognition of our improved customer experience and efficient time management features. If you ever need assistance or have any further insights to share, feel free to reach out to me at ranajit@socialpilot.co. We're here to support you in any way we can. Ranajit Customer Success Manager ### 19. Excellent, intuitive and quick **Rating:** 5.0/5.0 stars **Reviewed by:** Imali C. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 01, 2024 **What do you like best about SocialPilot?** It's easy to use,a no brainer! Just what you need as a busy social media manager. **What do you dislike about SocialPilot?** Adding team members and clients could be clearer. It's hard to know what the clients will see on the other side. **What problems is SocialPilot solving and how is that benefiting you?** We can post on all platforms, quickly and easily without a million clicks! Win. **Official Response from Khanjan Kotecha:** > Hi Imali, thank you for the outstanding 5/5 review! We're thrilled to hear that SocialPilot is making your life as a busy social media manager easier. Glad to be saving you time with our streamlined posting process across all platforms! We'll take your feedback on making the scope definition of clients clearer into consideration for further improvements. Meanwhile, for all your queries, we are here to assist you at support@socialpilot.co and would be more than happy to help in any way we can. ### 20. SocialPilot = Efficiency + Ease for my business **Rating:** 5.0/5.0 stars **Reviewed by:** Natalie J. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 15, 2024 **What do you like best about SocialPilot?** I love the abilitiy to manage multiple social media accounts for mutliple clients of mine. I can stay organized, easily move scheduled content, customize captions per platform, and review performance metrics right inside my dashboard portal. **What do you dislike about SocialPilot?** Previewing full posts could be a bit eaiser but overall, there's not much to dislike about SocialPilot. **What problems is SocialPilot solving and how is that benefiting you?** I can manage my clients in one place. No more logging into multiple accounts or toggling between profiles to schedule content. SocialPilot makes it easy with their groups feature to schedule content for different platforms. **Official Response from Sukhpreet Anand:** > Hi Natalie, Thank you so much for your wonderful review! It's fantastic to hear that you're enjoying the benefits of managing multiple social media accounts seamlessly on SocialPilot. The ability to stay organized, move scheduled content effortlessly, customize captions, and review performance metrics all within your dashboard is indeed a game-changer for many users. I understand your feedback about the previewing of full posts, and I'd love to delve deeper into your requirements. Your insight is valuable, and we're always eager to enhance our user experience. If you could share more about what you're looking for in a full post preview, it would be immensely helpful. Feel free to drop me an email at sukhpreet@socialpilot.co, and we can discuss how SocialPilot can better cater to your needs. Sukhpreet Anand Head of Customer Success ### 21. Great for promoting **Rating:** 5.0/5.0 stars **Reviewed by:** Angela G. | Donor and Foundation Services Coordinator, Non-Profit Organization Management, Small-Business (50 or fewer emp.) **Reviewed Date:** June 13, 2024 **What do you like best about SocialPilot?** I like that you can use this for all platforms **What do you dislike about SocialPilot?** I dont have anything at this time that i dislike **What problems is SocialPilot solving and how is that benefiting you?** All of our media post done at one time **Official Response from Khanjan Kotecha:** > Thank you, Angela, for the fantastic 5-star review! We’re delighted to hear that you appreciate using SocialPilot for managing all your social media platforms. It’s wonderful to know that our tool helps you efficiently handle all your media posts at once. Your satisfaction is our top priority, and we’re thrilled that you have no complaints. If you ever have any suggestions or need assistance, please don’t hesitate to reach out to support@socialpilot.co. ### 22. Great social media marketing tool for small agencies **Rating:** 4.0/5.0 stars **Reviewed by:** Megumi and N. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 07, 2024 **What do you like best about SocialPilot?** SocialPilot's UX/UI is wonderful for a small agency setting. For reference, we're currently using the platform for anywhere from 6-8 clients at any given time. **What do you dislike about SocialPilot?** Bulk uploading can be challenging if you are using a master content sheet and not uploading individual sheets. **What problems is SocialPilot solving and how is that benefiting you?** First and foremost, SocialPilot is saving us time. It's easy to create and tweak content for different platforms. It's a real time saver for us, which is so important for a small agency. **Official Response from Ranajit Das:** > Hi Megumi, Thank you for sharing your insights! It's wonderful to hear that SocialPilot's UX/UI is a great fit for your agency. I've made a note of your suggestion regarding bulk uploading, and I'm available at ranajit@socialpilot.co to understand your experience better. While most customers find it easy to work with, your feedback is valuable, and I'd love to ensure it meets your specific needs. Ranajit Customer Success Manager ### 23. Best Social Media Posting Service used **Rating:** 4.5/5.0 stars **Reviewed by:** Michael J b. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** August 13, 2024 **What do you like best about SocialPilot?** Using SocialPilot has making posting to multiple social media posts easier. **What do you dislike about SocialPilot?** I have not found nothing to dislike about it at this time. **What problems is SocialPilot solving and how is that benefiting you?** Being able to send information and schedule on multiple social media accounts. ### 24. User Friendly and Always Growing **Rating:** 4.5/5.0 stars **Reviewed by:** Jenny R. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 05, 2023 **What do you like best about SocialPilot?** This website is simple and straightforward. There are also a lot of resources to help me if I have any questions. I use it daily and I am amazed at the features being added all of the time. This was an easy transition from my previous software. **What do you dislike about SocialPilot?** I wish I could connect to instagram without a facebook login. I wish there was a way for yearly reports. **What problems is SocialPilot solving and how is that benefiting you?** It keeps things organized for me. I appreciate the integrations including RSS feed and canva. **Official Response from Ranajit Das:** > Hi Jenny, Thank you so much for your fantastic review. We're glad to hear that you find SocialPilot simple, straightforward, and a valuable part of your daily routine. I completely understand your concern about connecting Instagram without a Facebook login. Currently, Meta's policy mandates this method for Instagram connections, and it's something that not only SocialPilot but also our competitors have to adhere to. We appreciate your feedback, and while this is beyond our control, we're here to support you in navigating these integrations. Regarding yearly reports, it's an excellent suggestion! We're always looking to enhance our features, and your input is invaluable. Please stay tuned for updates; we're actively working on bringing more features, and a yearly report might be in the pipeline! If you have a moment, I'd love to offer you a personal tour of our features and hear more about your experience with SocialPilot. Feel free to reach out to me at ranajit@socialpilot.co, and we can schedule a time that works for you. Ranajit Customer Success Manager ### 25. Extremely impressive social platform for marketing managers **Rating:** 5.0/5.0 stars **Reviewed by:** David F. | Marketing / Advertising Consultant, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** March 14, 2024 **What do you like best about SocialPilot?** It allows you to manage all the important acepts of social media in one platform (calendars, mulit-account management, URL shorter, post templates, team access, analytics, and much more). This is a pro tool and it delivers for the cost compared to others. **What do you dislike about SocialPilot?** Not an issue with SocialPilot but more with how Meta Business works; it can be very difficult to adding several Instagram accounts into the system. For personal Instagram accounts, the tool doesn't really scale as if it was a professional or business Instagram account. **What problems is SocialPilot solving and how is that benefiting you?** It allows me to scale all aspects of social media management without breaking the bank; a perfect professional tool for cost efficent seekers. **Official Response from Ranajit Das:** > Hi David, I'm glad to hear that you find SocialPilot helpful for managing various aspects of social media efficiently. Regarding Instagram, there are certain restrictions imposed by the social platforms, not just specific to SocialPilot but also affecting our competitors. For personal Instagram accounts, direct publishing from the platform is not be possible due to API limitations. If you ever want to discuss this further or explore more features, feel free to reach out. I'm here to give you a tour, listen to more of your experiences, or address any questions you may have at ranajit@socialpilot.co. Ranajit Customer Success Manager ### 26. Better than other scheduling apps **Rating:** 4.5/5.0 stars **Reviewed by:** Llew D. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 15, 2024 **What do you like best about SocialPilot?** Really easy to use, and very cost effective. As an agency for social media management, the options available are generous and make scheduling social posts easy to implement. **What do you dislike about SocialPilot?** The only thing I think needs work is the dashboard upon signing in. Instead of showing all accounts, it would be better to have a create post button/dashboard widget, and a calendar to see upcoming posts scheduled. **What problems is SocialPilot solving and how is that benefiting you?** Scheduling posts for numerous business clients, across multiple platforms. This is saving me time and the pricing is very competitive. **Official Response from Ranajit Das:** > Hello Llew, Thank you for the fantastic review of SocialPilot! Your positive feedback truly brightened our day. I'm delighted that you find our platform user-friendly and cost-effective, and it's great to hear that the variety of options for social media management is making scheduling posts a breeze for your agency. I wanted to share some exciting news with you. We recently introduced a dynamic dashboard feature, allowing you to create your custom dashboard for an even more personalized experience. We believe this enhancement will elevate your SocialPilot experience, making it sleeker and more user-friendly. Stay tuned for these exciting upgrades! Your insights are incredibly valuable to us, and I'm here to assist you with anything you might need. Feel free to reach out to me at ranajit@socialpilot.co if you have more feedback to share or if there's anything specific you'd like assistance with. Ranajit Customer Success Manager ### 27. It does what it needs for scheduling but lacked some features for LinkedIn **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** June 20, 2024 **What do you like best about SocialPilot?** It was helpful in automating our social posting so that we could bulk load things and make sure they got out. **What do you dislike about SocialPilot?** Wasnt very useful for LinkedIn as you could only do images or a link to video, wouldnt let us post a doc. Probably a better tool for non B2B that is more active on FB/Instagram than LinkedIn. **What problems is SocialPilot solving and how is that benefiting you?** Its solving our need to get posts scheduled ahead of time so we free up our days and dont forget to post. This has helped us maintain a good engagement rate because we are consistently active with posting. **Official Response from Khanjan Kotecha:** > Thank you for your feedback and for taking the time to review SocialPilot. We’re glad to hear that our scheduling and bulk-loading features have been beneficial for automating your social media posts and maintaining engagement. It's wonderful to know that our tool has helped you free up your time and stay consistently active. We appreciate your candid feedback regarding LinkedIn postings. We're happy to share that SocialPilot does support posting documents on LinkedIn! Our support team would love to assist you in making the most of this feature. Or you can get started by referring to this how-to article about the same: https://help.socialpilot.co/article/685-publish-document-posts-on-linkedin-with-socialpilot Your insights are valuable and help us continue to enhance our offerings. Please don't hesitate to reach out if you have any additional suggestions or need assistance we are available at support@socialpilot.co. ### 28. Easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Jonathan C. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** June 13, 2024 **What do you like best about SocialPilot?** Scheduling posts and initial comments are great. **What do you dislike about SocialPilot?** No complaints. Working well. It's very user-friendly. **What problems is SocialPilot solving and how is that benefiting you?** Archiving my past posts. Very helpful reference to recycle content. **Official Response from Khanjan Kotecha:** > Dear Jonathan C., Thank you for your fantastic 5/5 ! We're thrilled to hear that SocialPilot is meeting your needs and that you find scheduling posts and initial comments particularly useful. Your positive feedback about our archiving feature, helping you recycle content effectively, is greatly appreciated. We're here to ensure your experience with SocialPilot continues to be exceptional. If you ever have any suggestions or need further assistance, please don't hesitate to reach out at support@socialpilot.co . ### 29. Very happy despite normal glitches - we upgraded! **Rating:** 4.5/5.0 stars **Reviewed by:** Collette S. | Mid-Market (51-1000 emp.) **Reviewed Date:** January 19, 2024 **What do you like best about SocialPilot?** Multi platform posting and being able to grab and move posts on a calendar. We use the tool for both internal and external now and canceled out much more expensive posting software because SP does the exact same thing! **What do you dislike about SocialPilot?** hard to delete posts from calendar sometimes and errors posting. Also could use a master sign-in for all accounts instead of having to sign in via your personal facebook acct as we have a master business acct where some profiles aren't attached to their Instagram, but we have all the passwords for the instagram accts. **What problems is SocialPilot solving and how is that benefiting you?** Time efficiency! **Official Response from Ranajit Das:** > Hi Collette, Thank you for your wonderful review and for choosing SocialPilot! I understand that deleting posts from the calendar and some posting errors have been a bit challenging. I'd be more than happy to guide you through the process of deleting posts – it's actually quite straightforward, and I'm confident we can make it easier for you. Regarding the master sign-in, certain decisions like linking social accounts depend on the policies set by the respective social platforms. However, I'd love to connect with you to discuss your specific needs and give you a tour of the features that can enhance your SocialPilot experience. Feel free to drop me an email at ranajit@socialpilot.co, and we can set up a time that suits you. Your time efficiency is a top priority for us, and we're here to ensure you get the most out of SocialPilot. Looking forward to assisting you further! Ranajit, Customer Success Manager ### 30. Great value software **Rating:** 4.0/5.0 stars **Reviewed by:** Todd H. | Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 20, 2024 **What do you like best about SocialPilot?** I love its pricing the most, it gives really good value for money. It's significantly lower cost than the big name alterntives with much fewer restrictions on the qty of accounts/staff. **What do you dislike about SocialPilot?** The UI is a little dated, and it can be a bit clunky, but all the features are there and it works pretty flawlessly. **What problems is SocialPilot solving and how is that benefiting you?** It enables me to manage and oversee all our social platforms, without the huge (and always increasing) costs that come with the likes of hootsuite **Official Response from Ranajit Das:** > Hi Todd, Thank you so much for sharing your insights! I'm super thrilled to hear that you find our pricing valuable – we're committed to offering top-notch services without breaking the bank! Most of our customers find our UI easy to use, and I want you to know that we're actively working on enhancing the user experience based on feedback like yours. Your input is incredibly valuable. I'd love to connect with you personally to dive deeper into your experience, especially in comparison to other similar products. Feel free to shoot me an email at ranajit@socialpilot.co, and we can schedule a quick discussion to better understand your perspective. Ranajit Customer Success Manager ### 31. Solid, Simple Social Scheduling Platform **Rating:** 3.5/5.0 stars **Reviewed by:** Rachel R. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 09, 2024 **What do you like best about SocialPilot?** I like how easy it is to use I like how responsive the customer service is, working quickly when things do go wrong. I like how Social Pilot is constantly trying to optimise their offering for customers and stay ahead of the curve in the ever changing social media landscape **What do you dislike about SocialPilot?** I would really like more insight into why posts fail every so often. **What problems is SocialPilot solving and how is that benefiting you?** I like how Social Pilot now offer reporting and analytics. This is something we haven't used but are excited to try eventually. **Official Response from Ranajit Das:** > Hi Rachel, We're glad to hear that you find SocialPilot to be a solid and simple social scheduling platform. Your feedback on the ease of use, responsive customer service, and our commitment to optimization is truly appreciated. I've taken note of your concern regarding posts occasionally failing. While this isn't a common occurrence, I understand the importance of gaining insights into the reasons behind it. Post failures can stem from various factors, ranging from the social platform side to client-specific issues. I would love to look into this personally and work towards a more permanent solution. Feel free to reach out to me at ranajit@socialpilot.co, and I'll be happy to investigate the failed posts and address any underlying issues. Your feedback is invaluable, and we want to ensure you have the best possible experience with SocialPilot. Ranajit Customer Success Manager ### 32. Using Social Pilot Has been great **Rating:** 5.0/5.0 stars **Reviewed by:** Michael P. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 15, 2024 **What do you like best about SocialPilot?** I like how easy it is to use and integrate with all of my social media platforms. Having The AI tool built in has been very helpful to perfect the tone and content of my posts. I don't have any complaints at all actually! **What do you dislike about SocialPilot?** Nothing worth complaining about. I like the platform and haven't had any issues thus far. **What problems is SocialPilot solving and how is that benefiting you?** It helps me to keep my message consistent across all of our platforms and saves me time verses doing this manually. **Official Response from Ranajit Das:** > Hi Michael, Your positive feedback has made my day! I'm thrilled to hear that you find SocialPilot easy to use and that the integrated AI tool is helping you perfect the tone and content of your posts. It's fantastic to know that you haven't encountered any issues with the platform. Keeping your message consistent across all platforms and saving time is precisely what SocialPilot is designed to do, and I'm delighted to hear it's benefiting you in these ways. If you ever have questions, suggestions, or need assistance, please don't hesitate to reach out. I'm here at ranajit@socialpilot.co and always happy to help. Ranajit Customer Success Manager ### 33. One of the best applications to use! **Rating:** 5.0/5.0 stars **Reviewed by:** Cashlin P. | Administrative Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** November 21, 2023 **What do you like best about SocialPilot?** The ease of connecting multiple accounts and having them selected based on categories that the user have made make posting so much easier. Additionally, being able to drag and drop posts that have been scheduled to other days if needed. **What do you dislike about SocialPilot?** Sometimes, copying and pasting get's weird with fonts or spacing and it can be a bit of a struggle to go back in and fix it. **What problems is SocialPilot solving and how is that benefiting you?** SocialPilot allows me to create, move, edit, and organize posts as needed. It helps when posts need revisions or need to be moved to a different scheduling date because other posts need to go up first. It keeps all of our social media posts in one spot and makes accessing scheduled posts easier and more efficient. ### 34. Agency productive support for media **Rating:** 5.0/5.0 stars **Reviewed by:** Madeline M. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 11, 2024 **What do you like best about SocialPilot?** Super happy with this service. Intuitive and easy to use. Love all the updates and features. Very happy using social pilot for my business and my marketing clients! Very easy to use and team friendly! **What do you dislike about SocialPilot?** Can't wait to see more upgraded AI features **What problems is SocialPilot solving and how is that benefiting you?** Ability to schedule multiple clients and posts at once ### 35. Thank God for Social Pilot. **Rating:** 5.0/5.0 stars **Reviewed by:** Amber W. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 19, 2023 **What do you like best about SocialPilot?** There are a lot of social media planning softwares to choose from. To get something with all of these features at a reasonal price is hard to find. I found social pilot and havnt regretted it since. It was easy to learn and also easy to teach my team how to use. For a small business like ours, this is perfect for Social Planning + Posting. **What do you dislike about SocialPilot?** I truly have zero compaints. I would reccomend this app to anyone. **What problems is SocialPilot solving and how is that benefiting you?** Social media scheduling and posting is time consuming. SocialPilot makes it easy. I can always trust that things will get posted when they should and how I want. ### 36. Easy to use and straight to the point. **Rating:** 5.0/5.0 stars **Reviewed by:** Jason C. | Digital Marketing Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** December 05, 2023 **What do you like best about SocialPilot?** SocialPilot does a great job of managing multiple social accounts at a fraciton of the cost. It's constantly being updated with new features and it isn't bloated with extra bells and whistles. It is straight and to the point for social media managing. The calendar view and seeing my social calendar in a simple easy-to-use format was what got my attention at first. The more I've used it the happier I've become with it. If you're looking for a replacement or an alternative to the other more "well-known" but also more way more expensive social media managers, please consider SocialPilot. As the Digital Marketing Lead for my business, I haven't had any buyer's remorse. **What do you dislike about SocialPilot?** Looking forward to a few more features, but I know they're coming. I also wish I had more control over IG Story and Reel posting. While you can post on a schedule, they're aren't any features to edit the Story with links...yet. **What problems is SocialPilot solving and how is that benefiting you?** Scheduling and Managing all of our social media accounts. ### 37. Great product, easy to use and informative data **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** December 05, 2023 **What do you like best about SocialPilot?** Coming from a competitor with many limitations and cost, SocialPilot has been a welcome change. The transititon was so quick and seamless. It's so intuitive and easy to use, the data after posting is really informative and saves us time from having to log into each platform to manually track down data. Customer Support is really quick and they always get our issues resolved quickly. Cross posting has been really fabulous and has saved us so much time. Clients have really enjoyed the product as we have transferred a few clients from a competitor over as well. It integrates so easily for everyone. **What do you dislike about SocialPilot?** The only one would be Facebook Stories, but we got a notification that SocialPilot is launching that feature soon! **What problems is SocialPilot solving and how is that benefiting you?** Rather than having to go to each social platform individually we can cross post quickly and easily. When managing multiple client accounts it gets quite cumbersome having to login into multiple accounts, it gets quite tedious. The other major think SocialPilot helped with is cost compared to competitors, as a mid-size business the bloated pricing others offer gets quite overwhelming. We are able to keep our costs down and our clients costs down as well. ### 38. Such a time saver! **Rating:** 5.0/5.0 stars **Reviewed by:** Kristen F. | Social Media Manager, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2023 **What do you like best about SocialPilot?** I am a social media manager, and Social Pilot has helped improve my career and made it easier and faster to get my work done! I can create and schedule posts for all my clients' accounts in one place. **What do you dislike about SocialPilot?** The only downside, in my opinion, is that when I use canva from within social pilot to create content, I cannot access Canva Pro, which I do pay for separately as it has more options with the pro version. **What problems is SocialPilot solving and how is that benefiting you?** The ability to create content and post to all outlets in one place at the same time! Saves so much time to go to each social media page, and I can see the analytics of all the accounts and how things are growing. ### 39. SocialPilot is a robust and reliable social media management tool **Rating:** 5.0/5.0 stars **Reviewed by:** Frank-Michael P. | Chef, Small-Business (50 or fewer emp.) **Reviewed Date:** September 14, 2023 **What do you like best about SocialPilot?** I've been using SocialPilot for quite some time now, and I must say, it has been an absolute game-changer for my social media management needs. The platform is intuitive, user-friendly, and packed with features that make scheduling, managing, and analyzing social media posts a breeze. One of the standout features for me is the ability to manage multiple social media accounts from one dashboard. This has saved me countless hours and has significantly improved my productivity. The bulk scheduling feature is another lifesaver, allowing me to plan out posts weeks in advance. The analytics provided by SocialPilot are comprehensive and insightful. They've helped me understand my audience better and fine-tune my social media strategy. The reports are easy to understand and provide valuable data that has helped me make informed decisions. The team at SocialPilot is another reason why I love this platform. They are responsive, helpful, and always willing to go the extra mile to ensure that I have the best experience possible. Their customer service is top-notch, and it's clear that they value their users. In conclusion, SocialPilot is a robust and reliable social media management tool that I would highly recommend to anyone looking to streamline their social media processes. It's a tool that has truly made a difference in my work, and I'm grateful to be one of their top users. **What do you dislike about SocialPilot?** I like it very much, really! There is nothig bad. **What problems is SocialPilot solving and how is that benefiting you?** The bulk scheduling feature is another lifesaver, allowing me to plan out posts weeks in advance. ### 40. Really useful **Rating:** 4.0/5.0 stars **Reviewed by:** Éva Sophia V. | Co-Founder, CEO, COO, Mid-Market (51-1000 emp.) **Reviewed Date:** November 29, 2023 **What do you like best about SocialPilot?** I like that we can have a preview of the posts. This helps a lot to see how the pictures or links are gonna look and I like that we can easily change the position of pictures or titles. I also like that we can see all the delivered posts and that we have the calendar view. **What do you dislike about SocialPilot?** I dislike that sometimes the shcedule posts with links sometimes appear without the pictures and sometimes the pictures are appearing with really low quality. Also, it would be great if we could have more custom dates to see the analytics/performance and not only the last 3 months. **What problems is SocialPilot solving and how is that benefiting you?** It helps me to schedule posts really easily specially to the different accounts. it helps me to keep track of everything and see the analytics which also helps a lot. maybe I wouldd add more custom dates for the analytics and not only the last three months. ### 41. Great for publishing, but limited for engagement and reporting **Rating:** 2.5/5.0 stars **Reviewed by:** Travis B. | Content Contributor/Moderator, Small-Business (50 or fewer emp.) **Reviewed Date:** February 15, 2024 **What do you like best about SocialPilot?** Publishing content is very quick and simple. I really appreciate the single-click option to staggar a post by up to 24 hours when posting to multiple platforms at once, so not everything posts at the exact same moment across all platforms. **What do you dislike about SocialPilot?** The engagement tools are very sparse and limited, there is no universal "inbox" or simple way to monitor likes, comments, replies, retweets, etc all in one place. And reporting is similarly siloed by platform, and any sort of combined reporting must be created manually. **What problems is SocialPilot solving and how is that benefiting you?** With limited bandwidth, SocialPilot allows me to get in, schedule a week or more worth of posts, and shift focus to the rest of my workload. **Official Response from Ranajit Das:** > Hi Travis, We greatly appreciate your feedback, and it's wonderful to hear that the quick and simple content publishing, along with the convenient single-click option to stagger posts, has been beneficial for you. Regarding your input on our engagement tools and reporting, I want to assure you that we're actively working on enhancing our Social Inbox feature to offer a more comprehensive and streamlined experience. Your feedback is incredibly valuable as we continue to make improvements. Also, I'd like to highlight that with our Agency and above plans, you get access to advanced reports where you can manage multiple reports together, providing a more consolidated view. I'd love the opportunity to give you a special tour of our product again and address any specific concerns you might have. Feel free to reach out to me at ranajit@socialpilot.co, and we can schedule a time that works for you. Ranajit Customer Success Manager ### 42. Efficient tool that just works **Rating:** 5.0/5.0 stars **Reviewed by:** Vincent T. | CEO / Digital Marketing Director, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** September 14, 2023 **What do you like best about SocialPilot?** Excellent alternative to Hootsuite and other popular ones like Buffer. Started using it about 10 years ago and have been using constantly ever since. We never had any issues of any concern with the tool. It had changed and improved a lot as well over that time. Cut and dry it just works and allows you to connect to a couple more different social websites you could connect to Hootsuite/Buffer other competitors. The client posts approval feature was something they originally had that the other tools didn't, but am unsure if it's still like that today. **What do you dislike about SocialPilot?** The need for AI. AI that generates the post choosing from images/captions from previous photos/captions from that client, to approve for posting. **What problems is SocialPilot solving and how is that benefiting you?** The ability for clients to approve posts if they desire **Official Response from Ranajit Das:** > Hi Vincent, Firstly, thank you for being a loyal SocialPilot user for over 10 years! We truly appreciate your continuous support and are thrilled to hear about your positive experience with our platform. We have an AI Assistant available that can assist you in writing post descriptions and even help you with hashtags. This feature is designed to streamline your content creation process, making it more efficient and tailored to your needs. If you'd like to explore this further or discuss how we can enhance your experience with the AI Assistant, please feel free to drop me an email at ranajit@socialpilot.co. I would be more than happy to connect with you and delve deeper into your specific requirements. Ranajit Customer Success Manager ### 43. Social Pilot offers a great balance of function and value. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** June 13, 2024 **What do you like best about SocialPilot?** Very cost-effective solution for social media management. I manage several client brands on the platform. Service is reliable and user-friendly. Much better value than comepetitors I've tried. **What do you dislike about SocialPilot?** Tagging can sometimes be a chore. I find that you have to be very precise to get the platform to recognize the page you're trying to tag on Facebook, for example. **What problems is SocialPilot solving and how is that benefiting you?** Social Pilot keeps all of my client's pages in one place and allows me to post across all platforms with ease. Scheduling and rescheduling is also very easy, which I appreciate. **Official Response from Khanjan Kotecha:** > We’re thrilled to hear that SocialPilot provides a cost-effective and reliable solution for managing your clients' brands. It’s wonderful to know that you find our platform user-friendly and a better value compared to other competitors. We appreciate your feedback regarding the tagging feature and understand how important it is for seamless social media management. Our team is continually working on improvements, and your insights help us make SocialPilot even better. Thank you for your support and for sharing your experience. If you have any additional suggestions or need assistance, please don’t hesitate to reach out. ### 44. SocialPilot is the best! **Rating:** 5.0/5.0 stars **Reviewed by:** Amaris H. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 29, 2023 **What do you like best about SocialPilot?** I love that SocialPilot is easy to navigate and implement. New content creators have no problem jumping in and scheduling content for our clients. On the rare occasion we had a question, customer support has been fantastic. They are constantly working on ways to grow and improve the product offering and interface. **What do you dislike about SocialPilot?** At times, the customer service hours are not the easiest to schedule. **What problems is SocialPilot solving and how is that benefiting you?** SocialPilot offers an affordable option for our agency to schedule and distribute social media content, allowing clients to login and approve when necessary. We have looked at other available platforms on the market and always end up deciding that SocialPilot is the most comprehensive and intuitive option. ### 45. Easy to use functionality **Rating:** 5.0/5.0 stars **Reviewed by:** Clara R. | Search and Recruitment Professional, Small-Business (50 or fewer emp.) **Reviewed Date:** February 16, 2024 **What do you like best about SocialPilot?** Really useful tool to keep our social media posts going out regularly on all platforms. I like that they are constantly updating it to allow for even better use of each platforms unique posting methods. **What do you dislike about SocialPilot?** Sometimes it drops out from one social channel and you have to catch that to reconnect. **What problems is SocialPilot solving and how is that benefiting you?** Saving us having to post on SM every day ourselves. Allow is to plan forward the marketing and leave it running. **Official Response from Sukhpreet Anand:** > Hello Clara, thank you for your glowing review of SocialPilot! I'm glad to hear that our tool has been really useful in keeping your social media posts flowing regularly across all platforms. Your appreciation for our constant updates to enhance each platform's unique posting methods means a lot to us! We're actively working on making the workflow for reconnecting accounts even better. Your experience with SocialPilot is our priority, and we can't wait for you to explore the improvements coming your way! I wanted to personally reach out and let you know that I'm here for you at sukhpreet@socialpilot.co. If you ever have more insights to share or if there's anything specific you'd like assistance with, feel free to drop me a message. Sukhpreet Anand Head of Customer Success ### 46. Social Pilot beats Hootsuite and Sprout Social in Ease of Use **Rating:** 5.0/5.0 stars **Reviewed by:** Kelly K. | Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** February 16, 2024 **What do you like best about SocialPilot?** The features that make Social Pilot my app of choice and make things easy are the hashtag add feature and the post to groups feature. It's really an easy system to employ **What do you dislike about SocialPilot?** Not being able to minimize a draft instead of save draft is probably the only UX hitch I can see. **What problems is SocialPilot solving and how is that benefiting you?** It's a huge time saver and a great visual tool to show clients when going through a marketing report. **Official Response from Sukhpreet Anand:** > Hello Kelly, thank you for your stellar review of SocialPilot! I'm glad to hear that the hashtag add feature and post to groups feature have made us your app of choice. It's fantastic to know that our system's simplicity has made your experience smooth. I would love to hear more about your thoughts on Drafts enhancements and dive deeper into sharing more insights, I'm here for you at sukhpreet@socialpilot.co, feel free to drop me a message. Sukhpreet Anand Head of Customer Success ### 47. Great for managing multiple accounts **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** December 27, 2023 **What do you like best about SocialPilot?** SocialPilot is ideal for managing multiple accounts, which can be assigned to groups. I love that I can set up a review process for another person in our organization (and/or the client) to approve posts or send back for correction. The calendar feature is also handy for seeing content at a glance or rescheduling posts simply by dragging them to a different date. Drafts also can be assigned a date which is helpful for future content planning. **What do you dislike about SocialPilot?** I wish the hashtag library was more helpful. I can save groups for future use, but it's all or nothing. I'd rather be able to select/deselect individual hashtags from my library. I'd also love to color-code posts for different accounts. **What problems is SocialPilot solving and how is that benefiting you?** SocialPilot helps our small agency manage mutilple accounts and creates an easy workflow for approvals. ### 48. The Best Decision You Can Make **Rating:** 5.0/5.0 stars **Reviewed by:** Kim A. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** September 23, 2021 **What do you like best about SocialPilot?** SocialPilot puts me totally in control of my social media management across every major platform that impacts my business. No more hopping back and forth. I can do it all with SocialPilot **What do you dislike about SocialPilot?** The mobile interface is not as easy as the desktop version. **What problems is SocialPilot solving and how is that benefiting you?** I'm managing all of my social in one platform and I have saved so much time. Plus with their calendar view, I know exactly what I have upcoming. **Official Response from Ranajit Das:** > Hi Kim, Thank you so much for your positive review! We're thrilled to hear that SocialPilot has given you better control over your social media management. Your feedback is invaluable to us. Regarding your comment on the mobile interface, I wanted to share that we've recently enhanced our mobile app for both iOS and Android to provide a more user-friendly experience. We are continuously working to improve all aspects of our platform, and your input is instrumental in guiding these enhancements. If there's anything specific you'd like to discuss or suggest, feel free to reach out to me at ranajit@socialpilot.co. Your insights matter, and we appreciate your contribution to making SocialPilot even better. Ranajit Customer Success Manager ### 49. Easy to schedule out social posts! **Rating:** 4.5/5.0 stars **Reviewed by:** Jen M. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 18, 2024 **What do you like best about SocialPilot?** Social Pilot is an easy-to-use tool to schedule social posts and see them in calendar view to ensure good social coverage. The AI Assistant can be helpful to write content for the post, too. **What do you dislike about SocialPilot?** Photos have to be a specific size to use in SocialPilot. Some photos need to be resized and the ability to do that in Social Pilot is a little wonky and sometimes the photo won't resize correctly. **What problems is SocialPilot solving and how is that benefiting you?** Social Pilot helps schedule social posts to all the channels we are on with the click of the mouse -- this makes it easy to ensure all the channels are getting the right posts. **Official Response from Ranajit Das:** > Hi Jen, Thanks a bunch for sharing your thoughts about SocialPilot! I'm glad to hear you're finding our tool easy to use and that the AI Assistant is proving helpful in crafting content. Your feedback is incredibly valuable. Regarding photo resizing, our image editor is designed to meet most requirements, but I understand your concerns. We're actively working on enhancing it further for a smoother experience. I'd love to connect with you to understand your needs better and give you a quick tour of how to use the image editor effectively. Feel free to drop me an email at ranajit@socialpilot.co, and we can set up a time that works for you. Ranajit Customer Success Manager ### 50. It's affordable and efficient for the basics of posting. **Rating:** 4.0/5.0 stars **Reviewed by:** Meghan H. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2024 **What do you like best about SocialPilot?** I enjoy social pilot for it's affordability and efficiency. **What do you dislike about SocialPilot?** The only thing I do not like is that you cannot tag people as collaborators or use trending audio. **What problems is SocialPilot solving and how is that benefiting you?** scheduling posts mostly. **Official Response from Khanjan Kotecha:** > Hi Meghan, We're glad to hear that you find SocialPilot affordable and efficient for your posting needs! I am excited to inform you that now you can tag people as collaborators for Instagram business and creator profiles. You can refer to this step-by-step guide to use this feature on SocialPilot: https://help.socialpilot.co/article/724-how-to-create-a-collaborative-instagram-post-on-socialpilot If you have any specific needs or questions, please feel free to contact us directly at support@socialpilot.co. We are here to assist you and would be more than happy to help in any way we can. ## SocialPilot Discussions - [Is there a way to schedule Instagram / Facebook stories with this platform?](https://www.g2.com/discussions/is-there-a-way-to-schedule-instagram-facebook-stories-with-this-platform) - 3 comments, 2 upvotes - [Is Social pilot free?](https://www.g2.com/discussions/is-social-pilot-free) - 3 comments, 1 upvote - [When will the Canva component work on Sarari and have you considered adding scheduled stories?](https://www.g2.com/discussions/when-will-the-canva-component-work-on-sarari-and-have-you-considered-adding-scheduled-stories) - 3 comments, 1 upvote - [Can I use it to schedule Facebook page posts?](https://www.g2.com/discussions/can-i-use-it-to-schedule-facebook-page-posts) - 5 comments, 1 upvote - [Anyone tried their management tools for running Facebook Ads yet?](https://www.g2.com/discussions/32698-anyone-tried-their-management-tools-for-running-facebook-ads-yet) - 3 comments, 1 upvote - 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Customer Segmentation - Conversion Tracking - Post Scheduling - Automated Scheduling - Content Management - Campaign Planning - Content Library - Multi-Channel Management - Campaign Management - Trend Analysis - Drag & Drop - Activity Dashboard - Customizable Reports - Multi-Channel Marketing - Social Promotion - Data Import/Export - Contact Management - Social Media Monitoring - A/B Testing - Generative AI - Customizable Branding - Email Marketing - Automated Publishing - Image Library - AI Copilot - Tagging - Campaign Analytics - Reporting/Analytics - Keyword Filtering - Customizable Templates - Real-Time Data - Workflow Management - Calendar Management - Data Visualization - Multi-Campaign - Social Media Integration - Multi-Account Management - Commenting/Notes - Engagement Tracking - Third-Party Integrations - Performance Metrics - Click Tracking **Social Analytics** - Competitor Analysis - Follower Analysis - Post Performance - Hashtag Analytics - Lead Attribution - Real-Time Analytics - Visual Analytics - Reporting/Analytics - Campaign Analytics - Keyword Tracking - Influencer Tracking - Activity Tracking - Engagement Tracking - Trend Analysis **Content Creation** - Content Creation Tools - Content Curation - Content Management - Campaign Management - SEO Management - Workflow Management - Template Management **Platform Basics** - Drag & Drop Scheduling - Project and Task Lists Organization - Project Templates - Team Member Roles - Automated Alerts and Notficiations - To-Do List **Content & Collaboration** - Content Calendar - Content Library - Shared Inbox - Approval Workflows - Users and Permissions - Content Creation - Image Library **Agentic AI - Content Distribution** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Social Management** - Social Analytics - Social Publishing - Campaign Optimization - Multi-Account Management - Social Ads - Campaign Planning - Hashtag Capabilites - Multi-Campaign - Customer Engagement - Automated Publishing - Real-Time Analytics **Reports & Dashboards** - Report Customizability - Report Exporting - Scalability - White Label - Customizable Reports **Optimization** - Dashboards & Reporting **Consumer Intelligence** - Customer Feedback - Competitive Intelligence - Sentiment Analysis - Competitive Analysis **Content Planning** - Content Organization - Task Assignment - Multi-Channel Marketing - Task Scheduling **Logistics** - Customizable Templated Workflows - Internal Communication - Editing and Approval Tools - Social Media Integration - User, Role, and Access Management - Approval Process Control **Reporting** - Revenue Reporting - Corporate Reporting - Dashboard **Media Monitoring** - Social Networks Monitoring - Social Media Management - Digital Media Monitoring - Review Monitoring - Brand Management - Template Management - SEO Management - Response Management - Customer Experience Management - Negative Feedback Management - Keyword Tracking **Agentic AI - Social Media Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Social Media Integration - Third-Party Integrations **Agentic AI - Social Media Analytics** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making - Social Media Integration - Third-Party Integrations **Additional Functionality** - Generative AI - Benchmarking - Content Library - Charting - Dashboard - Multi-Channel Management - Dashboard Creation - AI Copilot - Automated Scheduling - Multi-Channel Data Collection - Activity Dashboard - Performance Metrics - Calendar Management - Commenting/Notes - Social Media Monitoring - Workflow Management - Post Scheduling - @mentions - Multi-Channel Marketing - Tagging - Data Import/Export - Data Visualization - Monitoring - Access Controls/Permissions - Competitor Monitoring - Search/Filter - Customizable Branding - Real-Time Data - Real-Time Monitoring - Social Promotion - Social Advertising - Content Management - Reporting & Statistics - Real-Time Reporting - Campaign Scheduling - Social Performance Management - Campaign Management - API **Additional Functionality** - Customizable Reports - Campaign Management - Customizable Branding - Social Advertising - Filtering - Approval Process Control - Keyword Tracking - Tagging - Activity Dashboard - Calendar Management - Workflow Management - Post Scheduling - Alerts/Notifications - Trend Analysis - API - Data Visualization - Sentiment Analysis - AI Copilot - Social Promotion - @mentions - Social Media Monitoring - Generative AI - Engagement Tracking - Collaboration Tools - Brand Tracking - Drag & Drop - Commenting/Notes - Content Management - Template Management **Planning** - Collaborative Editorial Calendars / Scheduling Content **Marketing Campaign Performance** - Project Tracking - Progress Tracking - Goal Setting/Tracking - Status Tracking - Project Time Tracking - Task Progress Tracking **Additional Functionality** - Alerts/Notifications - Publish Scheduling - Email Marketing - Content Library - Conversion Tracking - Generative AI - AI Copilot - Social Promotion - Data Visualization - Editorial Calendar - Drag & Drop - Campaign Analytics - Campaign Planning - Multi-Channel Campaigns - Engagement Tracking - Customizable Templates - Reporting & Statistics - Customizable Branding - Categorization/Grouping - Data Import/Export - Filtering - Activity Tracking - Social Media Monitoring **In-House Management** - Employee Performance - Team Workflow **Generative AI** - AI Text Generation - Generative AI **Agentic AI - Marketing Calendar** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Proactive Assistance - Task Planning - Project Planning - Media Planning - Campaign Planning **Agentic AI - Online Reputation Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making - AI/Machine Learning - CRM Integration - Third-Party Integrations - Social Media Integration **Additional Functionality** - White Label - Hashtag Tracking - Review Sharing - Reporting/Analytics - Predictive Analytics - Customer Advocacy - Automated Responses - Multi-Channel Distribution - AI Copilot - Employee Advocacy - Widgets - Search/Filter - Scoring - API - Customizable Reports - Alerts/Notifications - Customizable Fields - Review Request - Engagement Tracking **Other Features** - Integrations - Reporting **Additional Functionality** - File Management - Activity Dashboard - Real-Time Updates - Deadline Management - Project Workflow - Prioritization - Configurable Workflow - AI Copilot - Reporting & Statistics - Email Management - Reminders - Workflow Management - Drag & Drop - Roadmapping - Project Management - Customizable Reports - Campaign Management - Predictive Analytics - Marketing Calendar - Planning Tools - Spend Management - Role-Based Permissions - Calendar Management - API - Generative AI - Commenting/Notes - Presentation Tools - Collaboration Tools - Gantt/Timeline View - Projections - Budgeting/Forecasting - Task Management - Assignment Management - Access Controls/Permissions - Tagging ## Top SocialPilot Alternatives - [ContentStudio](https://www.g2.com/products/contentstudio/reviews) - 4.6/5.0 (345 reviews) - [Hootsuite](https://www.g2.com/products/hootsuite/reviews) - 4.3/5.0 (7,373 reviews) - [Sprout Social](https://www.g2.com/products/sprout-social/reviews) - 4.4/5.0 (6,806 reviews)