--- title: SocialPilot Reviews meta_title: 'SocialPilot Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 846 reviews by the users' company size, role or industry to find out how SocialPilot works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 846 scale: '5' date_modified: '2026-08-04' parent_category: name: Social Media Marketing url: https://www.g2.com/categories/social-media-marketing --- # SocialPilot Reviews **Vendor:** SocialPilot **Category:** [Social Media Management Tools](https://www.g2.com/categories/social-media-mgmt) **Average Rating:** 4.5/5.0 **Total Reviews:** 846 ## About SocialPilot SocialPilot is a social media management software used by marketing agencies, small businesses, and in-house marketing teams to schedule, manage, and analyze social media activity across multiple accounts and clients from one platform. Key features include: 📅 Social media scheduling and bulk scheduling of up to 500 posts via CSV upload 🗓️ Social media calendar for daily, weekly, and monthly post planning 💬 Social media inbox for managing comments, messages, and mentions across platforms 👥 Role-based team collaboration with client approval workflows 🤖 AI-powered content creation with caption generator, hashtag suggestions, content variations, post repurposing, brand voice customization, and multilingual content generation 📊 Social media analytics, post performance tracking, competitor reports, and custom reporting 🏷️ White-label social media management platform and reporting for agencies 🔗 MCP server integration to manage social media workflows directly through Claude AI 🌐 Supports 10 social media networks: Facebook, Instagram, LinkedIn, X (Twitter), TikTok, YouTube, Pinterest, Threads, Bluesky, and Google Business Profile SocialPilot is designed for agencies and teams managing multiple social media accounts and clients. It centralizes social media scheduling, AI content creation, engagement, reporting, and client collaboration in one platform, eliminating the need to switch between tools. A 14-day free trial is available with no credit card required. ## SocialPilot Pros & Cons **What users like:** - Users love the **post scheduling** feature of SocialPilot, allowing easy and convenient management of multiple social platforms. (11 reviews) - Users appreciate the **ease of use** of SocialPilot, enjoying its intuitive interface and streamlined social media management. (10 reviews) - Users commend the **efficient scheduling** feature of SocialPilot, making managing multiple social media accounts easy and hassle-free. (10 reviews) - Users find **scheduling posts in bulk** with SocialPilot easy and convenient, enhancing their social media management experience. (10 reviews) - Users value the **centralized management** of SocialPilot, streamlining multiple social media accounts into one efficient dashboard. (8 reviews) - Users value the **posting efficiency** of SocialPilot, easily scheduling and planning posts with helpful suggestions. (8 reviews) - Social Media Management (6 reviews) - Automation (5 reviews) - Dashboards (5 reviews) - Simple (5 reviews) **What users dislike:** - Users find the **missing features** in SocialPilot frustrating, as essential tools require additional subscription fees. (4 reviews) - Users desire a **more user-friendly archive** for posts, but occasionally face re-verification of social media logins. (3 reviews) - Users find the **limited features** in SocialPilot restrict their ability to fully utilize the platform's potential. (3 reviews) - Users face **linking issues** with SocialPilot, including posting limitations and API connection renewals that disrupt workflow. (3 reviews) - Users express frustration with **social media limitations** , particularly with posting restrictions and missing posts needing manual checks. (3 reviews) - Users experience **connection issues** with SocialPilot, including frequent reconnections and syncing bugs that disrupt usage. (2 reviews) - Users find the **costly subscription model** of SocialPilot burdensome, especially for small organizations needing advanced features. (2 reviews) - Expensive Upgrades (2 reviews) - Learning Curve (2 reviews) - Listing Issues (2 reviews) ## SocialPilot Reviews ### 1. Easy to use and setup, very convenient **Rating:** 4.5/5.0 stars **Reviewed by:** Dallas P. | Information Technology And Services Professional, Small-Business (50 or fewer emp.) **Reviewed Date:** August 13, 2024 **What do you like best about SocialPilot?** I like that all of my posts are laid out in an easy to review manner. Editing is straighforward and the options available for formatting all accomplish what I need. I only have to get in once a month and can take care of the full month of posts. **What do you dislike about SocialPilot?** I can't say I have any complaints. It's not a flashy/pretty interface but that's also kind of a good thing. **What problems is SocialPilot solving and how is that benefiting you?** Post planning, review and publishing. ### 2. Affordable & Robust Social Media Posting Scheduler **Rating:** 5.0/5.0 stars **Reviewed by:** Nikki S. | Freelance Marketing Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** March 22, 2024 **What do you like best about SocialPilot?** SocialPilot covers my basic needs and continues to add new features. I've been using it exclusively for less than 6 months, but they have already added features I hoped for when I signed up. I think that's a good sign that the company is responsive to feedback and feature requests. **What do you dislike about SocialPilot?** It would be nice to see an account social channel feed rather than just the posts delivered through SocialPilot. Also, the photo resizing feature is not as easy as Sendible's. Sendible has a suggested size for each social channel, which requires no extra thought, but SocialPilot provides only ratios. **What problems is SocialPilot solving and how is that benefiting you?** SocialPilot allows us to schedule out social posts for clients. We heavily use the calendar to help visualize where and when the creatives will post. We have a small team and appreciate the ability to collaborate on posts before they publish. **Official Response from Ranajit Das:** > Hi Nikki, Thank you for providing your valuable feedback on SocialPilot! I'm happy to hear that you're enjoying the continuous addition of new features. While our image editing feature has been well-received by most of our customers, I'm excited to share that we're soon rolling out an enhanced resizing tool to further cater to your needs. Regarding your suggestions, we're actively working on implementing an account social channel feed and improving the photo resizing feature for a smoother experience. I'd love the opportunity to connect with you and delve deeper into your experiences with SocialPilot. Please feel free to reach out if you'd like to discuss further or explore additional features. I'm here to assist you every step of the way at ranajit@socialpilot.co. Ranajit, Customer Success Manager ### 3. So simple and easy to use! **Rating:** 5.0/5.0 stars **Reviewed by:** Heidi H. | Marketing and Business Development, Small-Business (50 or fewer emp.) **Reviewed Date:** August 13, 2024 **What do you like best about SocialPilot?** I love being able to schedule my posts and keep track of what I am doing for my socials in one platform. It's easy to set up and integrate with all of the platforms. **What do you dislike about SocialPilot?** There is nothing I have ran into that I dislike at this time. **What problems is SocialPilot solving and how is that benefiting you?** It is helping us to see that there are socials being scheduled out and keeping track of days we may have missed. ### 4. Strong team that supports my marketing objectives **Rating:** 4.0/5.0 stars **Reviewed by:** Marty S. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** August 13, 2024 **What do you like best about SocialPilot?** Excellent communications across the board, great customer service too. Team members do exactly what they promise. Easy to implement, integration was simple. **What do you dislike about SocialPilot?** Some end-user involvement is required to achieve above-par results. Sometimes LinkedIn or FaceBook make changes that require us to re-sync, but that's only a click to do. **What problems is SocialPilot solving and how is that benefiting you?** Needed to expand my reach to my customers and target audience. Now I'm getting much more traction and visibility. ### 5. Helpful tool that is good value **Rating:** 4.5/5.0 stars **Reviewed by:** Anna P. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 13, 2024 **What do you like best about SocialPilot?** Very useful to combine all channels in one platform. Easy to write a single post and then tailor for each channel. Calender view is helpful. With only occasional issues, it has been very reliable. I also use it to get some analytics although it doesn't cover everything. I like that I can use it to post every type of post (eg carousels, reels) as some platforms do not allow this. **What do you dislike about SocialPilot?** Occasional glitches - I have had tags not work on Facebook, although the support team respond very quickly and try to sort the problem. Also had a couple of posts not post as scheduled but this is quite rare. Really wish they included tag and hashtag library as part of the cheaper service. **What problems is SocialPilot solving and how is that benefiting you?** Definitely makes it quicker and more efficient to post across all our social media channels, plus less room for errors. **Official Response from Ranajit Das:** > Hi Anna, I'm glad to hear that SocialPilot is helping you streamline your social media management. Our support team is always here to assist, and I'm delighted you find them responsive. Regarding occasional glitches, we're continuously working to improve our platform's reliability. Some features you mentioned are available in our higher plans, and I'd be happy to discuss your requirements further. Feel free to reach out anytime at ranajit@socialpilot.co. Ranajit Customer Success Manager ### 6. Good product **Rating:** 4.0/5.0 stars **Reviewed by:** Heather B. | Real Estate Broker - Managing Broker, Small-Business (50 or fewer emp.) **Reviewed Date:** August 14, 2024 **What do you like best about SocialPilot?** I like the analytics and also being able to plan out posts in advance. **What do you dislike about SocialPilot?** I would like to also to be able to post on other social media platforms besides FB and Linkedin. I attended a presentation on Social Pilot and they were showing us how to post videos on Youtube, etc..... **What problems is SocialPilot solving and how is that benefiting you?** Planning out posts in advance and also helping to see who our audience is. ### 7. Easy to use **Rating:** 4.0/5.0 stars **Reviewed by:** Lacy A. | Chief Administrative Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** August 15, 2024 **What do you like best about SocialPilot?** There was no need for training as it was set up in a user friendly way. **What do you dislike about SocialPilot?** You do not have the option to just remove all of the post that are set by socialpilot monthly at one time, you have to remove them individually. **What problems is SocialPilot solving and how is that benefiting you?** We don't have to hire someone to post daily as socialpilot has made an automated system for us to you ### 8. Best platform for agencies **Rating:** 5.0/5.0 stars **Reviewed by:** James A. F. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** June 21, 2024 **What do you like best about SocialPilot?** SocialPilot is super easy to use and allows us to quickly add new clients to manage there social media marketing. If also allows the client to see the data of how there marketing is performing. SocialPilot adds so much value to our services. **What do you dislike about SocialPilot?** We haven't found anything we dont like so far. they continue to add value and platforms **What problems is SocialPilot solving and how is that benefiting you?** SocialPilot allowed us to not have to ask the clients for there personal passwords to there social media accounts. This was big for us and allowed us to grow more clients faster **Official Response from Khanjan Kotecha:** > Thank you, James, for the fantastic 5-star review! We are thrilled to hear that SocialPilot has been a valuable tool for your agency. It's great to know that our platform's ease of use and client management features have added so much value to your services. It's always our goal to make social media management as seamless and secure as possible. Your feedback about our continuous improvements and added value is greatly appreciated. We strive to keep enhancing our platform to meet and exceed your expectations. Thank you for your support and for sharing your experience. If you ever have any suggestions or need assistance, please don’t hesitate to reach out to support@socialpilot.co. ### 9. Great platform! Easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Kayla H. | Director of Project Management, Small-Business (50 or fewer emp.) **Reviewed Date:** August 20, 2024 **What do you like best about SocialPilot?** SocialPilot is extremely user friendly and convenient. Makes our day to day operations easier! **What do you dislike about SocialPilot?** There is nothing we dislike about SocialPilot. **What problems is SocialPilot solving and how is that benefiting you?** Instead of having to manually post on multiple social media platforms (LinkedIn, X, FB, etc.), we are able to simply create one post for all platforms on SocialPilot. We can easily schedule a date/time for the content to be posted! ### 10. Cost-effective solution with lots of features that I needed **Rating:** 4.5/5.0 stars **Reviewed by:** Sean D. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** February 16, 2024 **What do you like best about SocialPilot?** I found SocialPilot to be great value for money; it's packed with features and functionality for a fair subscription fee. Really quick and easy to get set up and integrate the different social media channels. They seem to be actively developing new capabilities too, where I feel the providers I've used previously weren't so proactive. I use SocialPilot quite regularly. The customer support has always been fine for me. **What do you dislike about SocialPilot?** Coming from other similar products on the market, it took me a little while to get use to the user interface and how to do things such as bulk schedule posts or manage groups of profiles, etc.It doesn't feel quite as premium as others; but that's not too important for me really. **What problems is SocialPilot solving and how is that benefiting you?** SocialPilot helps us schedule multiple social media posts to different channels, customising them to those channels, all in one place instead of manually logging into multiple profiles to post natively in the social media sites. Scheduling in advance is also a real benefit for us. **Official Response from Ranajit Das:** > Hey Sean, Thanks a ton for your detailed feedback! We're thrilled to hear that you find SocialPilot a great value for money and appreciate the features we offer. Your experience is valuable, and we're continuously working on enhancements, including bulk scheduling. I totally get that adapting to a new interface takes a bit of time. We're actively addressing this to make it more user-friendly. Your input helps us refine and elevate the user experience. Would love to hear more about your thoughts and experiences. Feel free to drop me an email at ranajit@socialpilot.co. I'm here to chat, dig deeper, and ensure we're meeting all your expectations. Cheers to more efficient social media management! Ranajit Customer Success Manager ### 11. Great for many different types of people! **Rating:** 5.0/5.0 stars **Reviewed by:** Naomi S. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 15, 2024 **What do you like best about SocialPilot?** This is a great platform for someone who perhaps doesn't know much about the different social media's, or how to post on them, but wants to keep relevant and keep a schedule. I use social pilot to schedule posts every Tuesday at 10AM, and it never fails me. It's very easy to use, and works great. It always saves so much time, rather than having to log into each social media platform and post on each one, I can just post once, and schedule it, and it will post on all of them when I choose. All in all, I love social pilot! **What do you dislike about SocialPilot?** There are a few things I dislike, but those may be preferences. I don't like the twitter word count, but that's a twitter thing, not a social pilot thing. I also dislike how once I schedule a post, I have to go into each indivial post to change the date for each platform, rather than being able to change it all at once if I decide to change things around. That's about my only complaint though! **What problems is SocialPilot solving and how is that benefiting you?** Being able to post on all of our platforms without having to log into them all, and keeping our social media relevant and present. **Official Response from Ranajit Das:** > Hi Naomi, Thank you so much for sharing your experience with SocialPilot! I'm thrilled to hear that the platform has been a time-saver for you. Your positive feedback truly means a lot to us. I appreciate your honest feedback about the Twitter word count and the process of changing dates for each platform post. Regarding the Twitter word count, you're absolutely right – it's a Twitter constraint that we don't have control over. However, we're always looking for ways to enhance our users' experience, so your input is invaluable. For the issue of changing dates for each platform individually, I understand how this can be a bit cumbersome. I'd love to learn more about your preferences and explore if there are ways we can improve this process for you. Feel free to share more details with me at ranajit@socialpilot.co, and I'll be more than happy to assist. Ranajit Customer Success Manager ### 12. Highly recommend! **Rating:** 5.0/5.0 stars **Reviewed by:** Isobel S. | Marketing Apprentice, Mid-Market (51-1000 emp.) **Reviewed Date:** February 13, 2024 **What do you like best about SocialPilot?** What I find to be most helpful with Social Pilot is how clear and straightforward it is to use. Despite the numerous features it posseses, it still manages to direct and lead you throughout. This is an upside personally, as I will have multiple posts, at multiple times on multiple social sites, so it helps me stay focused and I always know whats going on. **What do you dislike about SocialPilot?** I'd say the only downside is it doesn't give me the option to tag an account when it's qued. For example, I may need to do a post on LinkedIn and tag a person, but I can only do this after it's been posted meaning I have to go in and edit the post, so i have to set reminders. **What problems is SocialPilot solving and how is that benefiting you?** It's helps solving posting on multiple platforms at the same time. For example, I may be launching a new campaign so I need it to go live on all social media at the same time which Social Pilot allows me to do effortlessly, which benefits me tremendously as this can be very stressful normally. **Official Response from Ranajit Das:** > Hi Isobel, Thank you so much for taking the time to share your thoughts and experiences with SocialPilot. We understand the importance of streamlining the process for managing multiple posts across various social sites, and we're delighted that our platform has helped you stay focused and informed. Regarding your feedback about the inability to tag an account when queuing a post, we understand how this feature could enhance your experience further. However, it's worth mentioning that the current limitation is not a result of any gap or oversight on our part. Unfortunately, LinkedIn's API does not provide the functionality to tag accounts before posting. None of our competitors have this ability either due to the same API limitations. We want to assure you that we are actively exploring any future possibilities that may arise to address this concern. If you ever have any specific needs or questions, please feel free to reach out to us at ranajit@socialpilot.co. We are always here to assist you and appreciate the opportunity to continuously improve our platform based on user feedback. Once again, thank you for being a valued SocialPilot user, and we look forward to serving you even better in the future. Best regards, Ranajit Customer Success Manager ### 13. Great platform with everything in one easy-to-navigate place **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** July 23, 2024 **What do you like best about SocialPilot?** I find the reports helpful for showing clients the work that is being done for them. I also think they are great conversation starters! Plus tech support is responsive- I often get a reply within 24 hours, plus a follow-up to make sure the issue was resolved. And the number of features for the price is a great value! **What do you dislike about SocialPilot?** Honestly, there is not much I dislike....once in a while profiles need to be reconnected. But maybe that happens on all platforms? **What problems is SocialPilot solving and how is that benefiting you?** We needed one platform to manage our social media publishing & social media publishing for our clients along with reporting. It ticked all the boxes. ### 14. User Friendly App with great features **Rating:** 5.0/5.0 stars **Reviewed by:** Heather W. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 19, 2024 **What do you like best about SocialPilot?** I love that it is very user friendly and I can post to more than one platform at a time. I also like that if I am posting multiple posts that I don't have to keep clicking on add a post or new post, the page just refreshes for a new post to be created automatically. **What do you dislike about SocialPilot?** I dislike how hard it is to connect to private facebook groups. **What problems is SocialPilot solving and how is that benefiting you?** It solves having to log into multiple platforms for mulitple clients, all of their accounts are connected and ready to go. It helps having the groups option so I can group together which accounts go together, which makes for faster and easier posting. This helps cut down on time spent on logging in and switching back and forth from different platforms. **Official Response from Ranajit Das:** > Hi Heather, It's wonderful to hear that you find our platform user-friendly and efficient for posting across multiple platforms simultaneously. Regarding connecting to private Facebook groups, I understand your concern. Connecting to Facebook is a requirement from Meta, but we've aimed to simplify the process as much as possible for our customers. If you ever need assistance or want to explore more features, feel free to reach out. I'm here to discuss, provide a tour, or listen to your experience at ranajit@socialpilot.co. Ranajit Customer Success Manager ### 15. works like a charm **Rating:** 5.0/5.0 stars **Reviewed by:** Jordan B. | Account Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** August 13, 2024 **What do you like best about SocialPilot?** Social Pilot is an great tool for scheduling socials. The newer feature of being able to schedule out multiple stories at one time has SAVED ME so much time. **What do you dislike about SocialPilot?** I wish the emojis were a bit more current. **What problems is SocialPilot solving and how is that benefiting you?** It solves getting our social media scheduled out in advance and is dependable in getting the job done. ### 16. I enjoy the use of social pilot **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 13, 2024 **What do you like best about SocialPilot?** I like that it posts to our social accounts daily and that it takes the thinking out of what to post. I also like how it is different content each month to keep things fresh. **What do you dislike about SocialPilot?** I wish that it also had automatic posts available for Instagram. Right now it is only limited to Facebook and LinkedIn. **What problems is SocialPilot solving and how is that benefiting you?** It saves a lot of time by posting fresh, quality content each day on our behalf. We definitely want to be as active on our socials as we can be, and socialpilot helps make this possible. ### 17. Social Pilot was a great choice **Rating:** 4.0/5.0 stars **Reviewed by:** Derrick M. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** April 11, 2024 **What do you like best about SocialPilot?** I've been using SocialPilot for my social media management, and I must say, it's been a great help. It's incredibly user-friendly, so I didn't have any trouble getting started. What I love most is how easy it makes scheduling posts across different platforms. Whenever I've had questions, their support team has been really responsive. It's definitely made managing social media less of a hassle for us. **What do you dislike about SocialPilot?** The analytics tools are ok.—they provide come insights but I wish they were more in depth. **What problems is SocialPilot solving and how is that benefiting you?** Having one pane of glass to manage almost everything is quite efficient and time saving. I also enjoy the user permission are which allows us to manage when team members change. ### 18. Great and easy to use system! **Rating:** 4.5/5.0 stars **Reviewed by:** Kurt M. | Technical Support Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** August 20, 2024 **What do you like best about SocialPilot?** The ability to schedule the schedule posts thru an upload and then make modifications. It allows for Agile marketing strategies and for easier. **What do you dislike about SocialPilot?** I do wish there was the ability to white label photos and to reschedule multiple entries at one time. **What problems is SocialPilot solving and how is that benefiting you?** Marketing scheduling and consistent content distribution. ### 19. Excellent value for price point **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.) **Reviewed Date:** April 11, 2024 **What do you like best about SocialPilot?** SocialPilot provides a wide range of features for an affordable price point, which was key for us when selecting a social media management platform. It is intuitive to navigate so implementing it and training new staff on it has been a breeze. I really appreciate the number of platforms that can be integrated into your account and the ability to schedule a large number of post. Batch scheduling and duplication is also particularly nice and easy to use. I also really appreciate the ability to manage your inboxes within the software. It really eliminates the need to have all the accounts on your phone. **What do you dislike about SocialPilot?** We have struggled a bit with setting up a reviewing process in the account as far as where posts show up but this has not hindered our use of the platform. Additionally, I wish there was a way to alert the user that there would be errors to the post -- such as tagging private accounts -- prior to it attempting to post so that we wouldn't have errors popping up while we are not in the office. **What problems is SocialPilot solving and how is that benefiting you?** Prior to using SocialPilot we did not have a way to schedule all our posts across platforms in one place. SocialPilot allows us to do that as well as to customize for each platform in an easy and accessible way. ### 20. Great tool for scheduling and distribution of social posts! **Rating:** 4.5/5.0 stars **Reviewed by:** Ned F. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** May 01, 2024 **What do you like best about SocialPilot?** Very easy to use from the moment you setup your account. Easy to get posts in the system and ready for scheduling and reporting is pretty good. **What do you dislike about SocialPilot?** Adding social or connected accounts is a little cumbersome but usually its the service you are trying to connect that gives you issues, not Social Pilot. I wish that reporting was a little more robust and easier to parse out between my customers accounts but as it is works. **What problems is SocialPilot solving and how is that benefiting you?** Makes it easy to organize all of my social content for multiple clients in one place. **Official Response from Khanjan Kotecha:** > Hi Ned, thank you for the fantastic 4.5/5 review! We're thrilled you find SocialPilot easy to use, from setup to scheduling. We're delighted you find our reporting feature useful too! We appreciate your feedback on account setup and reporting, and we're continuously improving to streamline the process. Making social content organization effortless for multiple clients is what we aim for. If you have any specific needs or questions, please feel free to contact us directly at support@socialpilot.co. We are here to assist you and would be more than happy to help in any way we can. ### 21. SocialPilot - A Simple, Seamless Social Media Posting Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Rebecca G. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 18, 2024 **What do you like best about SocialPilot?** As a social media manager and SEO specialist, I spend a lot of time creating, scheduling, and monitoring accounts for multiple clients. My company and I have gone through several prominent and obscure hubs for posting on social media, including SEMrush, HootSuite, loomly, and a few others that are not as well known. SocialPilot has been the one we've stuck with the longest because of its ease of use, number of features, and wide range of platforms that it integrates with. Primarily, we have struggled to find a good platform that accommodates Google Business Profile posting; while this is more common nowadays, I know that there are still plenty of platforms that don't have GBP posting. In addition, I am someone who relies heavily on the monthly (not weekly) calendar view when outlining the month's schedule. The excellent UI means that I can check, at a glance, what is still outstanding for the month. The price point of many platforms has also been a difficulty. We usually have between 10 and 20 accounts throughout the year, depending on what projects we are working on. As a small business that doesn't charge an arm and a leg for social management, most platforms are not cost-effective for our team to use at the scale we do. SocialPilot has excellent price points for us, and we can easily add to or remove from our "maximum account" limit when we onboard or offboard clients. This makes a huge difference - if we go over our limit, we don't have to increase our tier (gaining a huge cost for a higher limit but also features that we won't use). When we recently lost a few big social media clients with several accounts due to the economic dip, we considered looking for a smaller platform in order to save money. However, SocialPilot's pricing was the absolute best that we found for small businesses, and we have continued with them even though our current clients are primarily using our other services. Their customer support has also been stellar. I haven't needed to contact them often, but they always have swift replies. They are also on top of contacting their customers when there are API outages. I have also been contacted by their team to discuss ideas for their platform after submitting suggestions on their website; this is a first! Most companies just say "thank you" and then never follow up. I've spoken with a client manager and software engineer about my user experience, and they were very polite and receptive - though I have no idea if my suggestions were new or innovative, they still made me feel like the company was paying attention to their customers. :) Another item that makes me suggest SocialPilot to other businesses is that they have a wide variety of white-label reporting options for analytics. They also let users add team members and client accounts for collaboration and approval. While we don't use this feature, I think it's an excellent option for customers to have. When we've implemented this before, it has been straightforward and fast. Finally, if you're someone who likes a lot of bells and whistles or someone who likes to keep their software simple, SocialPilot lets you adapt the UI and tools to your needs. I've never felt overwhelmed or pressured to utilize tools that I simply don't need - and they've never gotten in the way of my work. The platform integrates with Canva, has a content library for an additional cost, lets you manage messaging, and allows users to set up regular scheduling per account (which is very easy to utilize when posting). **What do you dislike about SocialPilot?** There is very little to say about the downsides of SocialPilot, and most of them are limitations reflected in other platforms. It would be easier if, when scheduling a post, I could see the recommended posting times for the account like I can when posting directly from the content manager in Meta Suite. If I want to do this, I need to either analyze the data myself or go to the Meta Suite manager to see what Facebook says. The scheduler is also set for specific times over a week. I don't post at the same time every week on Facebook or Instagram, so I use this feature for GBP only. It would be a better system for me to use if I could set up a queue based on a schedule that I arrange on a month-to-month basis. Unfortunately, I don't think this is something that will be implemented on any posting platform. Sometimes I receive errors when posting to different accounts, and it is not always clear when the issue is based on the error code. This takes a lot of time to troubleshoot if it's an obscure issue. Finally, a note for some users - Facebook posting doesn't permit you to add a messaging or call button to your post. This limits my ability to use SocialPilot for some clients due to the nature of their requests. This is something that I would like to see eventually. **What problems is SocialPilot solving and how is that benefiting you?** As a company with a wide range of clients who post on many platforms, SocialPilot is software that we use daily throughout our company to maintain client social pages. It allows us to do the majority (if not all) of our social media management from a single place at a price point that suits the scale of our client base. We are able to assemble, schedule, and monitor posts faster and easier than ever before. We are able to take on more clients than before and provide higher quality content for existing customers. **Official Response from Jimit Bagadiya:** > Hi Rebecca, Wow, thank you for such a detailed and comprehensive review! It's fantastic to hear that SocialPilot's ease of use, features, and wide range of platform integrations have been valuable for your company. We're especially pleased that our pricing flexibility and scalability align well with your business model, allowing you to adapt to the changing needs of your clients. Your suggestions around scheduling and recommended posting times are insightful, and I want to assure you that we're actively exploring ways to enhance these features though you can set your own schedule with SocialPilot. Your feedback regarding errors in posting is noted, and I'd be happy to investigate any specific issues you've encountered. Please drop me an email at ranajit@socialpilot.co, and we can delve deeper into resolving any concerns. I'd love to connect with you personally and give you a tour of any recent updates and features that might address your concerns. Feel free to drop me an email, and we can schedule a time that suits you. Thank you once again for your detailed insights and for being a part of the SocialPilot community. We're here to support you every step of the way! Ranajit, Customer Success Manager ### 22. Consistency is Key **Rating:** 5.0/5.0 stars **Reviewed by:** Whitney G. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 16, 2024 **What do you like best about SocialPilot?** I have been using SocialPilot for my company for almost five years. I have tried switching to other platforms during this time but have found that socialpilot is the only one that is consistent as far as does not time out continually causing my team to continually having to log back into all client accounts (which always happens at crazy times and on holidays), has a great support staff, makes regular updates to their platform and is very cost conscious to small business owners. I sould highly recommend. **What do you dislike about SocialPilot?** The only thing that I have disliked is the fact that LinkedIn is the only platform that does require us to have to re-login i do believe it is monthly, but I believe it is on their on not on the end of the platform and I do think even the Instagram sizing issue has been sorted out after all of these years so things continue to get better and better! :) **What problems is SocialPilot solving and how is that benefiting you?** My team uses socialpilot to distribute and manage all of our social media content. **Official Response from Ranajit Das:** > Hi Whitney, Thank you so much for your stellar review and for being a valued SocialPilot user for nearly five years! We're thrilled to hear that our platform's consistency, excellent support staff, regular updates, and cost-conscious approach have made it your go-to choice. We appreciate your understanding regarding the LinkedIn re-login, as it depends on the social platform's policies. However, I want to assure you that the reconnection frequency should be much longer than one month for LinkedIn. If you ever face any inconvenience or need assistance with account connections, feel free to reach out to me at ranajit@socialpilot.co. I'll be more than happy to check and assist. Your feedback on the improvements over the years, including the resolution of the Instagram sizing issue, is invaluable. We're committed to enhancing the platform continuously, and your insights help us refine the SocialPilot experience. Ranajit Customer Success Manager ### 23. Solid scheduling service **Rating:** 4.0/5.0 stars **Reviewed by:** Alena K. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 16, 2023 **What do you like best about SocialPilot?** Social Pilot is a solid scheduling service that offers many seats for account connection at an affordable price. Many other popular services only allow you to connect a few accounts to their platform for a lot more money, which would not be suitable or financially viable for what I do at my company. The Social Pilot team adds new features to help keep up with the changing social media space. The customer service is always very professional and timely, and you can schedule Zoom meetings if you need extra assistance. **What do you dislike about SocialPilot?** I wish you could schedule tweets for multiple Twitter accounts at once, but that may be a limitation with Twitter itself. When uploading bulk tweets, some characters turn into question mark symbols, and I have to manually edit each tweet before continuing to schedule. The old interface was easier to use and made it easy to view scheduled posts for a given account. Once in a while, some posts don't go out, and the error messages are unhelpful in finding out what went wrong. **What problems is SocialPilot solving and how is that benefiting you?** A few years ago, Social Pilot didn't offer scheduled posting for Instagram, but they've since added this feature. It has really helped me save time and mental energy with Instagram scheduling. **Official Response from Ranajit Das:** > Hi Alena, We truly appreciate your positive comments on our pricing structure, continuous feature updates, and professional customer service. Regarding the limitation with scheduling tweets for multiple Twitter accounts at once, you're correct; this is a constraint imposed by Twitter itself. However, I'd love to delve deeper into the issues you faced with bulk posting, specifically the characters turning into question mark symbols. This isn't the experience we want for our users, and I'm here to assist. If you have a moment, could you drop me an email at ranajit@socialpilot.co? I'll be glad to investigate the bulk posting issues, discuss potential workarounds, and ensure a smoother experience for you. Your feedback on the interface and error messages is duly noted. We're continually working on refining our user interface and error notifications, and your insights are invaluable in this process. Ranajit Customer Success Manager ### 24. Overall Good Platform **Rating:** 3.0/5.0 stars **Reviewed by:** Shauna M. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 07, 2024 **What do you like best about SocialPilot?** Social Pilot makes scheduling content across multiple accounts and platforms very easy. It is very user-friendly and great for marketers at all experience levels. It was easy to set up and easy to train my team on. Social Pilkot's customer service has been very responsive the few times I have run into issues. **What do you dislike about SocialPilot?** I have run into a few issues with content not posting and receiving an error. **What problems is SocialPilot solving and how is that benefiting you?** I manage 4 brands and it is saving me time by not having to flip back and forth from each account. It helps me see my plan at a glance and I can quickly identify if I have incorrectly posted something on wrong platform or date. It allows me to be more efficient with my time. **Official Response from Ranajit Das:** > Hi Shauna, Thank you for sharing your experience with SocialPilot. I'm glad to hear that it has streamlined your content scheduling across multiple accounts. Regarding the issues you've faced with posts not publishing, I want to assure you that this is not a common occurrence. I'm here to help resolve this for you. Could you please reach out to me at ranajit@socialpilot.co? I'm here to assist you. Ranajit Customer Success Manager ### 25. Great for Continuous Social Postings **Rating:** 4.5/5.0 stars **Reviewed by:** Sue D. | President & CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** November 12, 2024 **What do you like best about SocialPilot?** Easy to use, AI writer, and can work months ahead. Inexpensive. **What do you dislike about SocialPilot?** No complaints, it works for us. We used before and liked it before committing to it full time. **What problems is SocialPilot solving and how is that benefiting you?** Ease of use for social postings on all platforms. ### 26. Great product that makes my life easier! **Rating:** 5.0/5.0 stars **Reviewed by:** Valorie M. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 15, 2024 **What do you like best about SocialPilot?** What I like best about SocialPilot is that it makes my social media posting much more effecient. I can post across multiple channels with just a few clicks. I also love the calendar feature. This helps me get a birds eye view of what it upcoming, and helps me pace out my content. Another great feature is being about the create the first comment on posts (not all channels offer this). **What do you dislike about SocialPilot?** The only downside might be the cost. I don't really have any dislikes about SocialPilot. I find the tool very helpful in my work. **What problems is SocialPilot solving and how is that benefiting you?** SocialPilot solves the issue of time for me. As a small business, I oversee all of our social media marketing. Being able to have SocialPilot as a hub for all SM content, calendaring, and posting is very helpful. **Official Response from Ranajit Das:** > Hi Valorie, Thank you for sharing your positive experiences with SocialPilot! I'm thrilled to hear that it has made your social media posting more efficient, especially with features like posting across multiple channels and the handy calendar feature. Regarding your concern about the cost, I want to assure you that we greatly value our existing customers, and any potential price changes would only apply to new users. We have no plans to alter the pricing for our loyal customers like yourself. Our goal is to provide you with the best service and value for your investment. I'm delighted that SocialPilot is helping you save time and serve as a central hub for your social media marketing. If you ever have questions, suggestions, or need assistance, please feel free to reach out. I'm here at ranajit@socialpilot.com and ready to help. Ranajit Customer Success Manager ### 27. SocialPilot is great for mass posting! **Rating:** 5.0/5.0 stars **Reviewed by:** Jenny V. | Content Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** January 09, 2024 **What do you like best about SocialPilot?** The ability to craft one post and be able to send it to all social media platforms is so handy and definitely help lighten your workload. **What do you dislike about SocialPilot?** By no fault of their own, API keeps a couple of things from happening, like being able to post to 2 different Twitter accounts at the same time. **What problems is SocialPilot solving and how is that benefiting you?** They are constantly looking for ways to improve things and they even have an option for you to make suggestions. **Official Response from Khanjan Kotecha:** > Thank you, Jenny, for the wonderful 5-star review! We’re delighted to hear that SocialPilot has been a valuable tool for cross-posting across all your social media platforms. It’s great to know that our features make your content management more efficient. We appreciate your understanding regarding the limitations caused by API restrictions. Thank you for your support and for highlighting our commitment to continuous improvement. If you have any additional suggestions or need assistance, please don’t hesitate to reach out to support@socialpilot.co. ### 28. The best & affordable marketing tool! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** March 27, 2024 **What do you like best about SocialPilot?** SocialPilot has been the best marketing tool for the small business I work at. There haven't been any errors when posting on any social media platforms, unlike other marketing tools which are unable to effectively post to Instagram. The company is also competitive and offers a lower price for entry and more analytics than other companies. Additionally, I enjoy being able to correct photos to the right sizing with their crop tool. I would be overjoyed to see them integrate Canva or some type of photo editing software so I can edit my photos here and then send them out. Overall a solid 8/10. **What do you dislike about SocialPilot?** I've noticed small errors in the marketing tool that ultimately prevent me from giving this marketing tool a ten out of ten. The first is the dates of content posted being inaccurate and always a day behind the actual post date. There is also the problem of not being able to see the difference between a sponsored post and an organic post on the analytic page; it only shows organic. It also may be because of the plan I'm on but there isn't any analytics available for TikTok or Youtube. I'm not worried about these problems and I wouldn't warn anybody against using this tool because, in the grand scheme of things, it's not that critical and this tool is incredible. **What problems is SocialPilot solving and how is that benefiting you?** SocialPilot has been able to take the load off of individually posting to each social media channel that our company uses. They have also been able to competitively price their tool to beat out their competitors. **Official Response from Ranajit Das:** > Hello, Thank you for sharing your feedback on SocialPilot! I'm delighted to hear that SocialPilot has been such a valuable marketing tool for your business. It's great to know that you appreciate the ease of posting across various social media platforms and find our crop tool helpful for photo editing. Regarding the timing error you mentioned, I'd love to learn more about this issue as it's not something we commonly encounter, especially since you can set the timezone directly in the app. Additionally, I want to clarify that certain features like TikTok analytics are restricted by the platform's API, but we're continuously working to enhance our offerings. In fact, we'll be launching YouTube analytics soon, so stay tuned for updates in that area! Regarding Canva integration, it's currently available in the platform! I've provided a help link for your reference: https://help.socialpilot.co/article/596-how-do-i-use-canva-with-socialpilot. If you ever want to discuss further or explore more features, feel free to reach out to me at ranajit@socialpilot.co. I'm here to assist you every step of the way! Ranajit, Customer Success Manager ### 29. Easy, Flexible, Logical, and having an app makes it even better **Rating:** 5.0/5.0 stars **Reviewed by:** Andy K. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 09, 2024 **What do you like best about SocialPilot?** Scheduling posts across multiple platforms not just a month ahead but several months in advance. Even the ability to reschedule and reword previous posts. I also love the idea that I can use it on the fly from the phone app. Much easier than opening each social media platfor when I have a quick post to share. **What do you dislike about SocialPilot?** I still have to keep a separate calendar of ideas and recurring special days. Also if I want to reschedule the date of a specific campaign, I need to click on each individual platform post - you can't reschedule as bulk. Social Pilot also doesn't have a social feed. So if you still need to log into the separate social accounts to share and like. **What problems is SocialPilot solving and how is that benefiting you?** SocialPilot saves me from having to log into several accounts across several platforms. It also allows me to schedule posts over 6mths in advance, which other services don't allow. **Official Response from Ranajit Das:** > Hi Andy, I'm thrilled to hear that you find scheduling posts across multiple platforms and the ability to use the mobile app on-the-go beneficial. Your preference for scheduling several months in advance aligns with our commitment to providing a flexible and efficient social media management experience. Your suggestions about enhancing the platform by incorporating a social feed and enabling bulk rescheduling are incredibly valuable. I will make sure to relay these to our product team for consideration. We are continuously working towards improving our features, and your input helps us prioritize developments. If you have any further ideas or specific requirements you'd like to discuss, please feel free to reach out to me at ranajit@socialpilot.co. I would be more than happy to connect and explore how we can tailor our services to better suit your needs. Ranajit Customer Success Manager ### 30. Saves so much time! **Rating:** 5.0/5.0 stars **Reviewed by:** Jennifer W. | Account Executive, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** August 12, 2021 **What do you like best about SocialPilot?** I love being able to schedule multiple posts for multiple accounts and batch content. The analytics are good too. We can have way more accounts vs. some of the other sites out there. I also love that I can set groups and select multiple accounts with one click. There is an option to export reports with your company logo on them to look very professional. Another feature that I absolutely love is the hashtag counter. SocialPilot is the only program I've seen that includes this and it's a game changer! **What do you dislike about SocialPilot?** I'm not sure if it's just SocialPilot or if I'm asking too much. It would be awesome to be able to have an overview dashboard where I can see the analytics/Insights for all of my accounts at once, instead of having to go into each account. It's a little time-consuming doing KPI reports and needing to go into each account individually. It would also be beneficial to be able to export this data into reports, so we can show an entire company how their social media is performing. **Recommendations to others considering SocialPilot:** SocialPilot is one of the least expensive platforms, while having the most features. We love it so much that we did the annual subscription to save even more money. **What problems is SocialPilot solving and how is that benefiting you?** We have a client that has 12 total accounts via different platforms. But they are the same account for various regions; the information can be the same. SocialPilot allows us to batch the content and essentially post it once and have it push to multiple accounts at once. We are looking to get more clients on board, so this will speed up tasks dramatically, allowing us to batch the content. **Official Response from Ranajit Das:** > Hi Jennifer, Thank you for sharing your fantastic experience with SocialPilot! We're thrilled to hear that you appreciate the scheduling capabilities, batch content posting, and the analytics features. Your positive feedback encourages us to keep delivering top-notch services. We also appreciate your valuable suggestions regarding an overview dashboard for analytics across all accounts. Your insights are incredibly helpful, and I will make sure to discuss this with our product team. We understand the importance of streamlining the reporting process, and your input helps us strive for continuous improvement. If you have any more ideas, questions, or anything else you'd like to discuss, feel free to drop an email to ranajit@socialpilot.co. We're always here to assist you in any way we can. Ranajit Customer Success Manager ### 31. Great tool for freelancers and orgs of all sizes to streamline their social media communication **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Market Research | Mid-Market (51-1000 emp.) **Reviewed Date:** June 27, 2024 **What do you like best about SocialPilot?** It gets you all platforms under one roof and so you can manage all your marketing and communications from the same tool. No need to post from multiple channels. I like its content discovery and curation feature as it helps me with new ideas for my social media posts. Also, their pricing is quite affordable for freelancers and SMBs. It took me just15 mins to get started. **What do you dislike about SocialPilot?** I wish there offered more capabilities to segment the target audience, but overall I am satisfied with its performance. One can always want for more integrations, but it covers all major social media tools and so no complaints. It's value for money! **What problems is SocialPilot solving and how is that benefiting you?** I can distribute my content on all social media platforms from the same tool, no need to login multiple platforms. I schedule my posts, plan campaigns and get insights into their performance. **Official Response from Khanjan Kotecha:** > We are thrilled to hear that SocialPilot has been a valuable tool for managing social media across various platforms. It's fantastic to know that our content discovery and curation feature has helped generate new ideas for your posts and our pricing structure meets your needs and that you found the setup process straightforward and quick. We appreciate your feedback regarding audience segmentation and additional integrations. Our team is always working to enhance our features, and your input is invaluable in guiding those improvements. Thank you for choosing SocialPilot and for sharing how it helps streamline your content distribution and campaign planning. If you have any further suggestions or need assistance, please don’t hesitate to reach out to support@socialpilot.co ### 32. Easy to use for streamlining work flows **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** November 13, 2024 **What do you like best about SocialPilot?** How easy it is to use, the ease of integration and integration **What do you dislike about SocialPilot?** Renewal of API connections which means they have to be reconnected. **What problems is SocialPilot solving and how is that benefiting you?** Speed of scheduling across multiple platforms for multiple clients ### 33. Very professional **Rating:** 5.0/5.0 stars **Reviewed by:** Mortellis H. | Chief Executive Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** August 14, 2024 **What do you like best about SocialPilot?** The post were above my expectations on the professionalism and quality of the post **What do you dislike about SocialPilot?** Nothing at all they were perfect and didn't overwhelm my profile **What problems is SocialPilot solving and how is that benefiting you?** I have more time to focus on other aspects of my business ### 34. A super affordable tool that gets the job done **Rating:** 5.0/5.0 stars **Reviewed by:** Julio A. | Adjunct Professor of Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** November 21, 2022 **What do you like best about SocialPilot?** I was attracted to Social Pilot for its ability to curate and post to a social channel. I found it easy to use and intuitive to anyone who has done any computing. The price point for its functionality is also very attractive. **What do you dislike about SocialPilot?** I would love to be able to save an audience profile. Something that would include job titles or at the very least geographic locations. Aside from that it is a great platform for the price point. **What problems is SocialPilot solving and how is that benefiting you?** Making programming posts on multiple social media sites is made very easy. Social Pilot also allows you to curate a stream of content to your channels. It allows me to scale without increasing headcount. **Official Response from Ranajit Das:** > Hi Julio, I'm thrilled to hear that you find SocialPilot intuitive and effective for managing your social channels. Regarding saving audience profiles, gathering details such as job titles or geographic locations is restricted by the API from social platforms, affecting not only us but also our competitors. However, I'll keep an eye out for any changes in this regard. I'm always here to listen to more of your experiences or address any concerns. Feel free to reach out anytime at ranajit@socialpilot.co. Ranajit Customer Success Manager ### 35. Good Software but needs updates. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** August 13, 2024 **What do you like best about SocialPilot?** I like that Social Pilot stores all of your pages in one easy to find place. I had a team that was working on a ton of different clients but we all had access and could see the posts scheduled to go out. The teamwork was easy and it helped with scheduling from all our pages. **What do you dislike about SocialPilot?** There were some bugs with how it was used. It didn't always sync correctly and was difficult to figure out at first. **What problems is SocialPilot solving and how is that benefiting you?** Social Pilot helps me schedule all my content in one place with my team. It allows me to take content I've created and schedule it at optimal times. ### 36. Number 1 Tool in our Social Toolbox **Rating:** 5.0/5.0 stars **Reviewed by:** Nick A. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 16, 2024 **What do you like best about SocialPilot?** SocialPilot is by far the most consistent and affordable tool we've used in managing our clients social media. It is efficient and effective in creating, posting/scheduling our socail media content. The integrations for short linking, custom fields, bulk uploading, and a few more make our lives a lot easier and far less repetitive. Customer support has been fast and attentive whenever needed, which has been rare in the 3-4 years we've been using social pilot. Very easy to use implement, as well as a low learning curve to train our clients and team. This is a daily use tool, we couldn't operate without it. **What do you dislike about SocialPilot?** We would like more social engagement options, as well as more robust reporting. **What problems is SocialPilot solving and how is that benefiting you?** SocialPilot makes managing nearly 300 accounts across all social media platforms possible. We couldn't do it otherwise. **Official Response from Ranajit Das:** > Hi Nick, We're thrilled to hear that SocialPilot has been a consistent and invaluable tool for your team over the past 3-4 years. Thank you also for sharing your insights on the areas where you'd like to see improvements, particularly in social engagement options and reporting. Your suggestions are crucial in guiding our ongoing efforts to enhance the platform. I've already passed your valuable feedback to our product team for consideration. If you have any specific ideas or features you'd like to see in these areas, please feel free to drop me an email at ranajit@socialpilot.co. I'd love to discuss your requirements further and explore how we can tailor our platform to better meet your needs. Thanks for being a part of the SocialPilot community, Nick. We look forward to continually serving you and making your experience even better. Ranajit Customer Success Manager ### 37. Great multi-platform scheduler **Rating:** 5.0/5.0 stars **Reviewed by:** Brandon C. | Digital Marketing Apprentice, Mid-Market (51-1000 emp.) **Reviewed Date:** June 14, 2024 **What do you like best about SocialPilot?** SocialPilot is a great tool for scheduling posts across multiple platforms with the ability to share across my team. I like the function where you can edit copy per social media account. **What do you dislike about SocialPilot?** A few times videos have not gone to Instagram, could be due to our end error though. **What problems is SocialPilot solving and how is that benefiting you?** Solving the problem of creating individual posts per platform. **Official Response from Khanjan Kotecha:** > Dear Brandon C., Thank you for your wonderful 5/5 review! We're delighted to hear that SocialPilot has been a great tool for scheduling posts across multiple platforms and that it helps your team solve the problem of creating individual posts for each platform We appreciate your understanding regarding the occasional issue with videos not posting to Instagram. If this problem persists, please don't hesitate to reach out to our support team support@socialpilot.co —we're here to help resolve any issues you encounter. ### 38. Tried many, this is the best! **Rating:** 5.0/5.0 stars **Reviewed by:** Brookelyn W. | Owner/CEO/Graphic Designer, Small-Business (50 or fewer emp.) **Reviewed Date:** March 07, 2024 **What do you like best about SocialPilot?** I looked for a while to find the perfect tool for my social media marketing agency. Everything was too expensive, didn't have exactly the tools I needed, or just didn't work right. SocialPilot has been the best tool I've found! It has everything I could need! Scheduling, analytics, ease of use, affordable, and more! Highly suggest for anyone looking to run their social media channels! **What do you dislike about SocialPilot?** Nothing really. I love everything about it. More options of custom reports would be great. Also something to compare competitors (similar to what eclincher offers). **What problems is SocialPilot solving and how is that benefiting you?** Helps me to stay organized, plan for the entire month, and has Canva "built in". **Official Response from Sukhpreet Anand:** > Hi Brookelyn, Thank you for your review, it absolutely made my day! I'm delighted to hear that SocialPilot has become the perfect tool for your social media marketing agency. Your feedback on the scheduling, analytics, ease of use, and affordability truly warms our hearts. If there's ever anything specific you'd like to explore on custom reporting, I'm here for you! Feel free to drop me a message at sukhpreet@socialpilot.co, and let's discuss how we can tailor things to fit your agency's requirements. Sukhpreet Anand Head of Customer Success ### 39. My favorite social media scheduling platform **Rating:** 4.5/5.0 stars **Reviewed by:** Sheree C. | Mid-Market (51-1000 emp.) **Reviewed Date:** December 06, 2023 **What do you like best about SocialPilot?** I have used other social media scheduling platforms and I find SocialPilot the most intuitive and glitch-free program I have used. The scheduling is extremely simple and I like that I can see how my posts will look when posted. I use the platform once weekly to schedule weeks and months ahead and I come back and check basic but impactful analytics often. Adding multiple social netwoks across the various work divisions that I am in charge of, was very simple. I have not encountered any issues in integration or use, but I have received several emails from SocialPilot assuring me that I have access to help if I do have any issues. One of my most used features of the SocialPilot platform is the content library. I love that I can store evergreen posts and schedule them anytime and quickly. **What do you dislike about SocialPilot?** I tend to be critical when weighing the pros and cons of online platforms, but thus far, I have found no cons to SocialPilot. I'm very satisfied with the product and any issues I might have had come from my own nagivation of the platform as a relatively new customer. **What problems is SocialPilot solving and how is that benefiting you?** My biggest problem that I face as a Marketing Coordinator is finding the time to post to social media daily across several platforms. This becomes cumbersome and when my work volume is heavier, forgetting to post to social becomes an issue. I love that I can schedule out weeks and months in advanced when my workload is lighter and that I now have the freedom to create and strategize social posting and implement scheduling those campaigns at one time. **Official Response from Ranajit Das:** > Hi Sheree, We're delighted to hear that you find our platform intuitive, glitch-free, and that the scheduling process is simple for your needs. Your satisfaction is our priority, and it's wonderful to know that our content library and scheduling capabilities are making your social media management more efficient. We appreciate your feedback and are thrilled that you haven't encountered any cons with SocialPilot. If you ever have questions, need assistance, or want to share more insights, please feel free to reach out to me at ranajit@socialpilot.co. I'm here to help! Ranajit Customer Success Manager ### 40. We have loved using SocialPilot to schedule our social media posts at the University. **Rating:** 5.0/5.0 stars **Reviewed by:** Ellie M. | Enterprise (> 1000 emp.) **Reviewed Date:** December 06, 2023 **What do you like best about SocialPilot?** SocialPilot is a user friendly programme, perfect for all users. It's perfect for scheduling our posts in advance, and provides all the channels we use in the job. There is no limit to when you want to schedule and how often. Custoemr service has been great when requiring help with anything at all. **What do you dislike about SocialPilot?** We haven't encoutnered any issues using the SocialPilot programme. **What problems is SocialPilot solving and how is that benefiting you?** As we are a bilungial university, we have to ensure that all our social media posts are translated to Welsh as well as English. This allows us to schedule what we want to post, ensuring we havw time to turn arund our trabslation, in advance. Social Pilot saves us time by scheduling the posts, as we can post these onto our channels outside of our working hours. When searching around for a social media scheduling programme to use, Social Pilot came up as the mosr cost effective for what we were receiving. **Official Response from Ranajit Das:** > Hi Ellie, Thank you for sharing your positive experience with SocialPilot! It's great to know that you find our program perfect for handling bilingual posts and that our customer service has been helpful when needed. We appreciate your feedback, and we're delighted that SocialPilot is helping you save time and streamline your social media management for a bilingual university. If you ever have further questions or need assistance, feel free to reach out to me directly at ranajit@socialpilot.co. I'm here to help ensure you continue to have a smooth experience with SocialPilot. Ranajit Customer Success Manager ### 41. A Clean and Easy to Use Social Media Marketing Tool **Rating:** 4.0/5.0 stars **Reviewed by:** Patrick L. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 09, 2024 **What do you like best about SocialPilot?** We use Social Pilot on a near daily basis has served our company very well for many years. Our ability to schedule social posts across multiple platforms for multiple websites with ease has been very helpful to us. Implementing Social Pilot into our social platforms is a piece of cake. Any time we've needed assistance or had a question customer support has been very helpful to us. **What do you dislike about SocialPilot?** As a primary B2B social user we would have liked better integration with LinkedIn with the ability to tag individuals in posts without having to additionally log into LinkedIn to do so. **What problems is SocialPilot solving and how is that benefiting you?** The platform saves our company overhead time by allowing us to schedule all social posts from one location and keeping us from having to log into multiple websites to share social content **Official Response from Ranajit Das:** > Hi Patrick, Thank you for sharing your positive experiences with SocialPilot over the years, and we're thrilled to have played a role in making social post scheduling across multiple platforms seamless for your company. Your feedback on LinkedIn integration is invaluable. Currently, while our tool supports tagging LinkedIn company pages, the direct tagging of individuals in posts is limited due to a constraint imposed by the LinkedIn API. It's essential to note that this isn't a limitation or gap on our end or a unique circumstance—none of our competitors offer this ability either, given that LinkedIn does not provide API support for it. We understand the significance of this feature, especially for B2B social users, and we appreciate your understanding. I've relayed your suggestion to our product team for future considerations, and we'll continue exploring ways to enhance our platform within the confines of the available APIs. If you ever have more insights, questions, or need further assistance, please feel free to reach out to me directly at ranajit@socialpilot.co. I'm here to help and ensure you continue to have a positive experience with SocialPilot. Ranajit, Customer Sucess Manager ### 42. Easy to use, great reporting, affordable **Rating:** 5.0/5.0 stars **Reviewed by:** Heather P. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 19, 2024 **What do you like best about SocialPilot?** SocialPilot is extraordinarily easy to get up and running in, and I can quickly onboard new team members to the platform just as easily. The customer service is excellent, and I can pick and choose which features are right for my clients. I love the detailed analytics that I can schedule and send to clients; makes month-end reporting a breeze. **What do you dislike about SocialPilot?** There aren't many downsides, in my opinion. I think my biggest hurdle is keeping costs low while offering great service to my clients, and the next price jump is prohibitively expensive for my business right now. **What problems is SocialPilot solving and how is that benefiting you?** We can easily schedule on multiple platforms and customize the content based on the platform. Adding new team members to manage accounts is a breeze. Ensuring timely distribution of content. **Official Response from Ranajit Das:** > Hi Heather, Thank you so much for your glowing review and for choosing SocialPilot! It's fantastic to know that onboarding new team members is a smooth process for you. We understand the importance of flexibility in choosing features that suit your clients, and we're delighted that our detailed analytics are contributing to seamless month-end reporting. Regarding your concerns about costs, we appreciate your honesty. Our goal is to provide value that aligns with your business needs, and your feedback is crucial in helping us refine our offerings. I want to assure you that I'm always here to assist you. If there's anything you need help with or if you'd like to discuss your account further, please don't hesitate to reach out. You can drop me an email anytime at ranajit@socialpilot.co. Ranajit, Customer Success Manager ### 43. Easy, Affordable, and User-Friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Small-Business (50 or fewer emp.) **Reviewed Date:** December 12, 2023 **What do you like best about SocialPilot?** One of my favorite things about SocialPilot is how easy it is to track metrics, and that all of them are the same. Data analysis is so easy with SocialPilot! I use SocialPilot to schedule social media posts every day, usually 2-3 times a day. There was little to no learning curve, and I haven't had to reach out to anyone for assistance! **What do you dislike about SocialPilot?** I wish that there was a calendar view when choosing a date and time to schedule, maybe one that indicates which days you already have posts scheduled. I post 3 times a day, so it would be nice to see which dates and times I have already scheduled. **What problems is SocialPilot solving and how is that benefiting you?** SocialPilot makes it simple for me to create and schedule all of my content ahead of time, so that I can focus on content creation and not on manually posting. I also love how easy it is to track my metrics! **Official Response from Sukhpreet Anand:** > Hello, Thank you so much for taking the time to share your thoughts and experiences with SocialPilot! We're happy to hear that tracking metrics has been a smooth and valuable process for you. It's great to know that our platform has simplified data analysis and made scheduling social media posts a seamless part of your daily routine. Your suggestion about having a calendar view when choosing a date and time for scheduling is fantastic. We appreciate your feedback on this feature, and I believe it could be a valuable addition to enhance the scheduling experience. I'll definitely bring this up with our product team for further discussion. If you're open to it, I would love to discuss your specific requirements and gather more insights to ensure that any potential improvements align perfectly with your needs. Feel free to reach out to me at sukhpreet@socialpilot.co, and we can schedule a time for a detailed conversation. Sukhpreet Anand Head of Customer Success ### 44. simplicity **Rating:** 5.0/5.0 stars **Reviewed by:** James D. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 07, 2024 **What do you like best about SocialPilot?** I am not social media literate, but I needed to setup and manage social media accounts for my business. SocialPilot made it easy for me to connect my social media accounts and post content to 8 different platforms on a daily basis. **What do you dislike about SocialPilot?** I can't say there's anything I don't like, but I would like to see access to more platforms in the future. However, they allow up to 10 for my account, which is more than enough right now. **What problems is SocialPilot solving and how is that benefiting you?** SocialPilot made it easy for me to manage my 8 social media accounts without needing to farm the work out to a third-party. **Official Response from Ranajit Das:** > Hi James, Thank you for your positive review! I'm delighted to hear that SocialPilot has made managing your social media accounts easy. Regarding access to more platforms, I want to mention that we have plans that allow you to add additional accounts. If you're interested in exploring this further or have any specific requirements, feel free to connect with me at ranajit@socialpilot.co. Your satisfaction is our priority! Ranajit Customer Success Manager ### 45. Social Pilot is making us look like we have it together! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 13, 2024 **What do you like best about SocialPilot?** Their platform allows our social media firm to make our engagements easy to read, easy to schedule and easy to review. **What do you dislike about SocialPilot?** Nothing yet. So far we have been using this program for a month now and love it! **What problems is SocialPilot solving and how is that benefiting you?** We were not getting ANY of our socials touched by our staff. Now with this, we are managing everything in one place. ### 46. Great platform to schedule your social posts on the meaningful channels **Rating:** 4.5/5.0 stars **Reviewed by:** Dana H. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** November 28, 2023 **What do you like best about SocialPilot?** I have been very pleased with Social pilot and have been using it for more than a year to schedule all of my social media posts. I am able to input all of my content one time and schedule it for all of MY relevant channels with only a few adjustments for various channels. I am able to sit down in one session and schedule all of my posts for the upcoming month.. I could do the whole year if I so chose. The platform provides great information about my posts so that I can tailor them for each channel, and option to help optimaze each post. **What do you dislike about SocialPilot?** I must say that I am a bit frustrated with some of the restrictions on media content (i.e. size, proportions, length, frame rate, etc.) because I can post the exact same media that SP resticts if I go and do it manually on the platform. **What problems is SocialPilot solving and how is that benefiting you?** The ability to do ALL of my social media in one place and only have to build the posts once is invaluable. ### 47. Good Social Media Tool But Needs Some Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Clifton P. | Creative director / owner, Small-Business (50 or fewer emp.) **Reviewed Date:** August 17, 2022 **What do you like best about SocialPilot?** Ease of use and versatility. Also the number of social media platforms available. **What do you dislike about SocialPilot?** Pricing plans and lack of versatility in users, plans, etc. etc. And customer support is the worst. Takes quite some time to get back via email. How about offer chat?!? **What problems is SocialPilot solving and how is that benefiting you?** Posting to multiple platforms at once. **Official Response from Khanjan Kotecha:** > Thank you, Clifton, for your thoughtful review! We’re delighted to hear that you appreciate the ease of use and versatility of SocialPilot, as well as the wide range of supported social media platforms. We apologize for any inconvenience caused by our pricing of plans and customer support. We’re continuously working to improve our services and are excited to let you know that we’re exploring options for live chat support to better serve our users. Your feedback is invaluable in guiding these enhancements. ### 48. Love social pilot! **Rating:** 5.0/5.0 stars **Reviewed by:** Kindsey H. | CMO, Computer & Network Security, Small-Business (50 or fewer emp.) **Reviewed Date:** August 23, 2022 **What do you like best about SocialPilot?** I like best that I can schedule out posts far in advance. This saves me time and allows me to prep months in the future. Social pilot has been a great asset to my marketing. **What do you dislike about SocialPilot?** What I dislike most about Social Pilot is the link function - I have to delete the link off of Facebook and LinkedIn posts since it grabs it but have to leave the link on Twitter posts. Not sure if this is something social pilot can change or not. **What problems is SocialPilot solving and how is that benefiting you?** Social pilot is solving all of my social media needs. I am able to schedule posts a week in advance so I don't have to worry about it until the next week. Social media is a form of lead generation for my company. ### 49. Overall works great for our team! **Rating:** 3.5/5.0 stars **Reviewed by:** Melissa E. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 19, 2024 **What do you like best about SocialPilot?** Easy to setup & add our entire team to get started quickly! Easy process to create & review social posts amongst the team. Easy to send for review, chat about changes & post on multiple channels at once. customer support is also very responsive! **What do you dislike about SocialPilot?** There's a few features we saw advertised that are no longer available when we asked customer service about them. One being the ability to boost a post on FB. I wish they would update old blog posts about these features to show they're no longer available. It is also limiting in what the "content scheduler" can do vs the admin. We would prefer that features be accessible individually and turned off/on per user instead of complete roles. **What problems is SocialPilot solving and how is that benefiting you?** Social Media management and approval across a team **Official Response from Ranajit Das:** > Hi Melissa, I'm thrilled to hear that you find SocialPilot easy to set up and use, especially for collaborating with your team on social posts. We strive to provide responsive customer support, so it's great to know you've had a positive experience in that regard. Regarding the features you mentioned, I apologize for any confusion. We no longer offer paid campaigns, and I'm sorry if you saw that advertised somewhere. If possible, could you forward that information to me? I'll review our blogs to ensure accuracy and clarity. I'd be happy to give you a tour of the platform and discuss the different roles we offer. Understanding your requirements better will help us work on solutions that meet your needs. Feel free to reach out anytime to discuss, get a tour, or share more of your experience at ranajit@socialpilot.co. Ranajit, Customer Success Manager ### 50. Solid Social Media Management Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Kali G. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 21, 2023 **What do you like best about SocialPilot?** When we were looking for a social media management tool I wanted something reasonably priced that had all of the platforms we use and was easy to use for my staff. We really love the calendar display being offered in both day, week, and month views. Implementation was super easy and the integration was a breeze. We use it every day in our roles for the agency and the customer support has been top-notch. We honestly are so happy with it. **What do you dislike about SocialPilot?** The only complaint we have about the tool would be the analytics function. It doesn't always match the source and we find the results skewed. We also often can't get all of the data we are looking for through the tool and have to go to the source anyway. **What problems is SocialPilot solving and how is that benefiting you?** SocialPilot allows us to quickly and efficiently manage our social media efforts as a team. It really helps us stay connected and stay on track. ## SocialPilot Discussions - [Is there a way to schedule Instagram / Facebook stories with this platform?](https://www.g2.com/discussions/is-there-a-way-to-schedule-instagram-facebook-stories-with-this-platform) - 3 comments, 2 upvotes - [Is Social pilot free?](https://www.g2.com/discussions/is-social-pilot-free) - 3 comments, 1 upvote - [When will the Canva component work on Sarari and have you considered adding scheduled stories?](https://www.g2.com/discussions/when-will-the-canva-component-work-on-sarari-and-have-you-considered-adding-scheduled-stories) - 3 comments, 1 upvote - [Can I use it to schedule Facebook page posts?](https://www.g2.com/discussions/can-i-use-it-to-schedule-facebook-page-posts) - 5 comments, 1 upvote - [Anyone tried their management tools for running Facebook Ads yet?](https://www.g2.com/discussions/32698-anyone-tried-their-management-tools-for-running-facebook-ads-yet) - 3 comments, 1 upvote - [View SocialPilot pricing details and edition comparison](https://www.g2.com/products/socialpilot/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-05+09%3A43%3A13+-0500&secure%5Bsession_id%5D=38a423f4-620e-47c1-9d0a-b87270ffe3f5&secure%5Btoken%5D=53c8be0e80e7d2c64f783b7d29fd1cf51e97ed9ac51c5405dfdcc61b663fc477&format=llm_user) ## SocialPilot Integrations - [Bitly](https://www.g2.com/products/bitly/reviews) - [Box](https://www.g2.com/products/box/reviews) - [ChatGPT](https://www.g2.com/products/chatgpt/reviews) - [Chatgpt2Pdf](https://www.g2.com/products/chatgpt2pdf/reviews) - [Dropbox](https://www.g2.com/products/dropbox/reviews) - [Rebrandly](https://www.g2.com/products/rebrandly/reviews) - [Shopify](https://www.g2.com/products/shopify/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Sniply](https://www.g2.com/products/sniply/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) - [Zillow](https://www.g2.com/products/zillow/reviews) ## SocialPilot Features **Social Analytics** - Competitor Analysis - Follower Analysis - Post Performance - Hashtag Analytics **Content Creation** - Content Creation Tools - Content Curation - Content Management **Platform Basics** - Drag & Drop Scheduling - Project and Task Lists Organization - Project Templates - Team Member Roles - Automated Alerts and Notficiations **Content & Collaboration** - Content Calendar - Content Library - Shared Inbox - Approval Workflows - Users and Permissions - Content Creation **Agentic AI - Content Distribution** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Social Management** - Social Analytics - Social Publishing - Campaign Optimization - Social Engagement - Social Ads - Campaign Planning - Hashtag Capabilites **Reports & Dashboards** - Report Customizability - Report Exporting - Scalability - White Label **Optimization** - Dashboards & Reporting **Consumer Intelligence** - Customer Feedback - Competitive Intelligence - Sentiment Analysis **Content Planning** - Content Organization - Task Assignment - Content Scheduling **Logistics** - Customizable Templated Workflows - Internal Communication - Editing and Approval Tools - Integrations & APIs - User, Role, and Access Management **Reporting** - Revenue Reporting - Corporate Reporting - Dashboard **Media Monitoring** - Social Networks Monitoring - Social Media Management - Digital Media Monitoring **Agentic AI - Social Media Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Social Media Analytics** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Planning** - Collaborative Editorial Calendars / Scheduling Content **In-House Management** - Employee Performance - Team Workflow **Generative AI** - AI Text Generation **Agentic AI - Marketing Calendar** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Proactive Assistance **Agentic AI - Online Reputation Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Other Features** - Integrations - Reporting ## Top SocialPilot Alternatives - [ContentStudio](https://www.g2.com/products/contentstudio/reviews) - 4.6/5.0 (345 reviews) - [Hootsuite](https://www.g2.com/products/hootsuite/reviews) - 4.3/5.0 (7,354 reviews) - [Sprout Social](https://www.g2.com/products/sprout-social/reviews) - 4.4/5.0 (6,801 reviews)