Verified User in Broadcast Media
UB
Verified User in Broadcast Media
Small-Business (50 or fewer emp.)
"Amazing customer service!!"
5/5
What do you like best about Socialinsider?

The ability to see my profiles and gain a better understanding of how to strategize my social accounts. Review collected by and hosted on G2.com.

What do you dislike about Socialinsider?

Honestly, I haven't had any issues and would recommend this software. Review collected by and hosted on G2.com.

Mane G.
MG
Mane G.
Senior SMM and Communications Specialist
Enterprise (> 1000 emp.)
"Highly reccomended"
5/5
What do you like best about Socialinsider?

This website helps me whenever I have to make an urgent report; it works better than the internal analytics tools of many social media channels. And the support is so responsive and kind. Thanks Review collected by and hosted on G2.com.

What do you dislike about Socialinsider?

I am satisfied with Socialinsider. It works as it was intended for. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"i am doing a research for my thesis and I manage to have a whole overview for my social analysis"
5/5
What do you like best about Socialinsider?

i like the fact that you can see the engagement of more than one social network Review collected by and hosted on G2.com.

What do you dislike about Socialinsider?

socialisander should be easier to find on the internet Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
IM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Excellent service. Better staff"
5/5
What do you like best about Socialinsider?

Socialinsider is an incredible team. Very supportive with a speedy response. Their platform works great. It includes so many insights that help you to get the job done Review collected by and hosted on G2.com.

What do you dislike about Socialinsider?

At this time, I can not think of anything I dislike. We had a great experience with the whole team Review collected by and hosted on G2.com.

Madalina Teodora I.
MI
Madalina Teodora I.
Digital Specialist
Small-Business (50 or fewer emp.)
"Friendly and easy of use"
5/5
What do you like best about Socialinsider?

Unlimited historical data & an overview of your brand's activity on multiple social networks. Plus, socialinsider.io is one of the most cost-efficient social media analytics tools on the market. Review collected by and hosted on G2.com.

What do you dislike about Socialinsider?

Sincerely, there's nothig to dislike about socialinsider. Review collected by and hosted on G2.com.

Verified User in Leisure, Travel & Tourism
UL
Verified User in Leisure, Travel & Tourism
Small-Business (50 or fewer emp.)
"Everything you need for your social media analysis"
5/5
What do you like best about Socialinsider?

The user interface is straightforward to use; everything is intuitive, and it's time-saving for all your analysis needs. Review collected by and hosted on G2.com.

What do you dislike about Socialinsider?

I feel like adding a little more data inside the analysis would help like some other KPI that are not featured in every report. Review collected by and hosted on G2.com.

Annasihah A.
AA
Annasihah A.
Customer Service cum Admin Executive
Small-Business (50 or fewer emp.)
"NUMBER 1 SOCIAL MEDIA ANALYTICS"
5/5
What do you like best about Socialinsider?

The interface is very simple to understand and use, receiving the results in a short time, and results can appear comparing the profile we choose side by side. I acquire assistance to provide the custom quotation, and the assistance is very smooth and promptly. I like how it saves time for both parties. Review collected by and hosted on G2.com.

What do you dislike about Socialinsider?

It's too smooth it feels unreal. An improvement can be made on some fonts colour because a light grey colour with white background is not compatible with someone who has a myopic vision. Review collected by and hosted on G2.com.

Verified User in Market Research
UM
Verified User in Market Research
Small-Business (50 or fewer emp.)
"Helpful customer service"
4.5/5
What do you like best about Socialinsider?

Really straightforward and easy to use. Did not take long to understand how it works! Review collected by and hosted on G2.com.

What do you dislike about Socialinsider?

Have only used this for short period of time Review collected by and hosted on G2.com.

HK
Helen K.
Mid-Market (51-1000 emp.)
"Socialinsider is a must have for any business that uses social media and has competitors"
5/5
What do you like best about Socialinsider?

The product saves a lot of time. If you would have to go to each social profile and track the performance you'd looking for, it would take hours! Socialinsider is very user-friendly. Adding competitor profiles only involves entering a link to the page you'd like to track performance and there are so many options for reporting. Review collected by and hosted on G2.com.

What do you dislike about Socialinsider?

I can't connect our Twitter profile but I understand they are working on this feature. Review collected by and hosted on G2.com.

Irinel M.
IM
Irinel M.
Founding Member
Small-Business (50 or fewer emp.)
"Socialinsider, great app"
5/5
What do you like best about Socialinsider?

The data in our social media reports was always based on analytics—either from the individual social networks themselves or from a centralized social media reporting tool like SocialInsider. It was always important to show the impact we're having on social media with our campaigns so we were using social media metrics from the very beginning. Our focus was on delivering in an easy-to-understand way because there’re tons of insights and it is not easy to create great-looking social media reports without making the file look like a boring xls. Review collected by and hosted on G2.com.

What do you dislike about Socialinsider?

Maybe the possibility to add story analytics for competitors Review collected by and hosted on G2.com.