straight to the point data, no frills or excessive stuff, simple and raw. Great team/support. Super easy to implement, super easy to use, super easy to integrate. Review collected by and hosted on G2.com.

a tad expensive, and the UX is what it is, bare with it Review collected by and hosted on G2.com.

Fast, helpful and informative.

I was testing the tool and had couple questions which were answered instantly! Review collected by and hosted on G2.com.

nothing really, so far it has been really good! Review collected by and hosted on G2.com.

The onboarding process, ease and price of products. Review collected by and hosted on G2.com.

None, we are so happy with all elements. Review collected by and hosted on G2.com.

The tool is very clear, easy to use and complete Review collected by and hosted on G2.com.

I would like a more complete comparison table Review collected by and hosted on G2.com.

I recently had the pleasure of engaging with Christiana (Account Manager). The engagement was professional and she went out of her way to provide an exceptional customer experience!! Review collected by and hosted on G2.com.

I've just started using the tool so none that I've come across. Review collected by and hosted on G2.com.

Socialinsider gives me the same tools than any other big social media management platform that I´ve used. It even has more features than the competitors. But what I like the most is the human customer service. Actual people are behind the computer! So refreshing! Review collected by and hosted on G2.com.

Not a lot of downsides, if I had to say something probably the difference in times. Review collected by and hosted on G2.com.

We use socialinsider for many years and their products are very useful for us. The customer support is fast and qualified! Review collected by and hosted on G2.com.

I can say nothing at all. It's great for our needs Review collected by and hosted on G2.com.

For the report I was working on, I needed very specific data. I’ve asked for help in the chat and in just a few minutes, I received very valuable help. The Social Insider’s employee set up enterprise account literally in minutes and was very helpful during the process. Also, the dataset of competitor analysis I’ve got was exactly what I needed. Review collected by and hosted on G2.com.

I was nothing but satisfied. The tool did just what I needed. Review collected by and hosted on G2.com.

The customer service is impeccable. You get your reports as soon as you buy your subscription and they are very complete, they have many useful insights, probably even information you didn't even know you needed! The reports are well organised and clear. Review collected by and hosted on G2.com.

So far I have not found something I dislike about the platform, the reports or the data. Only a recommendation: if you need urgent help make sure to reach out during the morning to get immediate help by the customer service team. Review collected by and hosted on G2.com.

I love how they keep upgrading it by enhancing the features and the reports extracted Review collected by and hosted on G2.com.

I like everything about it, there are no drawbacks for using it Review collected by and hosted on G2.com.