It's easy to use and the customer support is fast to respond Review collected by and hosted on G2.com.

Nothing, everything is good. Keep up the good work Review collected by and hosted on G2.com.

- Easy hook-up and access

- Easy to use interface and results display, ensuring anyone from Juniors to C-suite can understand the analysis and derive insights

- Great platform support across the board

- Support team are INCREDIBLY supportive, with timely responses and accommodations made to ensure your experience with the platform is as optimal as possible. Honestly, one of the best support teams I've had the pleasure of dealing with, and a big reason the platform is great to work with.

- Monthly payment plan - making the platform affordable for all team sizes Review collected by and hosted on G2.com.

- Powerpoint exports require some fiddling with, especially as not all KPIS are reported or reported in the most effective format

- Auto-tagging development is not strong; definitely an area for improvement

- Data can sometimes require speaking with the team to amend - there are occasional kinks where posts are appearing twice, or some engagement is not being accounted for - this isn't a common occurence and the team is incredibly supportive when it does happen, but it's definitely something to be mindful of Review collected by and hosted on G2.com.

It's extremely helpful for social media publishers and content creators like myself to do the deep analysis of trending content. I personally use it every day to get new ideas for my social accounts. It has given me many ideas by seeing what other content is performing well. Using this data, I've grown my social accounts millions of followers! I use it all the time for this purpose and it's very worth the money and quite affordable when you think of how fast you can grow using the tools it provides. Review collected by and hosted on G2.com.

There's no real downsides actually. It's super useful! The price is actually quite affordable too so I can't think of anything wrong with Socialinsider. I use it every day! Review collected by and hosted on G2.com.

It helped me and my team get a better and deeper understanding on how our social media efforts are performing.

Before using Socialinsider, we used to spend tons of time each month to get our reports done. So the Reporting feature they have is a huge win for us - we’re saving a lot of hours!

We can get reports for our own pages and plus, take a look at what our competitors are doing as well.

A big plus is that I can work together with my team mates and assign ourselves different projects. Review collected by and hosted on G2.com.

The tool does exactly what I need so no dislikes from my side. Review collected by and hosted on G2.com.

Easy, fuss-free social listening tool. Customer service team is prompt in response too Review collected by and hosted on G2.com.

Not much. Metrics given has been accurate so far. Review collected by and hosted on G2.com.

Really helpful for the social media reporting. Review collected by and hosted on G2.com.

subscribing rate is alittle bit expensive. Review collected by and hosted on G2.com.

First of all customer service is always great and top-notch! Plus that available data and the look of the GUI is great! Review collected by and hosted on G2.com.

Did not know some of the limitations of for example swaps at first, but customer service has helped in regards of this! Review collected by and hosted on G2.com.

As most content and digital natives will tell you, having a tool which is reliable month in, month out for insights on content and data for reports is of paramount importance.

Even when we've needed urgent help with refreshing profile counts or enabling minor tweaks to get work done, they have been very prompt and helpful – all while being timezones away. Review collected by and hosted on G2.com.

What's not to like? I would refer them to all my colleagues and peers in the field if they needed a platform or tool in this space. Review collected by and hosted on G2.com.

The account manager was very professional and enthusiastic and helped me solve many problems Review collected by and hosted on G2.com.

Everything about Social insider is great Review collected by and hosted on G2.com.

I like how socialinsider is easy to use and it provides the social media data that I need for my analysis. Review collected by and hosted on G2.com.

It's a bit pricey and I don't like that swapping profiles counts as a profile, and it takes a while to reset. Review collected by and hosted on G2.com.