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CB

Verified User in Building Materials

Small-Business (50 or fewer emp.)

11/1/2021

"EXCELLENT SERVICES AND SUPPORT"

5/5

What do you like best about Social Status?

the easy of the report and how clear is it Review collected by and hosted on G2.com.

What do you dislike about Social Status?

little bit slow to create the ppt file other wize its fine Review collected by and hosted on G2.com.

Response from Tim Hill of Social Status

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Thanks for the wonderful review!

GL

Glenn L.

Director, No Time For That Anti-Bullying Society

Small-Business (50 or fewer emp.)

1/7/2021

"Good tool for social reports"

5/5

What do you like best about Social Status?

I find Social Status particularly good for doing social reports for those customers that want this type of report. Our reports cover Facebook and Linked In social properties. Social Status gives great summaries and presents the data in nice ways. It also has some other interesting tools including an Ads Analytics tool and a Competitive Analytics tool. And finally it also has an Influencer analytics tool. For our company and the work we do, what we find most useful for us is the reporting tools. The tool creates a nice PDF that you can download (and do so a schedule if you wish) and then give to customers.

One other thing we like about Social Status is that their help chat line is very responsive. If you have a problem it's good to know that you can quickly get support and that is certainly the case with Social Status. Review collected by and hosted on G2.com.

What do you dislike about Social Status?

I have had occasions in the past where reports took quite awhile to generate particularly if you were doing one over a longer period of time. However, this seems to be less of an issue now.

They also allow PPTX reports but you have to pay extra for that (is that a dislike? Well...I would rather not have to pay extra! :) ) Review collected by and hosted on G2.com.

Response from Tim Hill of Social Status

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Thanks so much for this great review Glenn! Great to hear we are your 'go to tool' for social data & reporting!

NB

Nuno B.

Founder & Senior Consultant

Small-Business (50 or fewer emp.)

12/22/2020

"Social Status - All the Data you'll need at an affordable price!"

4.5/5

What do you like best about Social Status?

Content Feed that show all the posts from all social media profile in a very smooth navigation.

All the data is very easy to access and the setup of the profiles is fast and the data is instantly available.

The Benchmark Analysis has all the info we need to monitor what our competitors and the info is displayed in an very user friendly way. Review collected by and hosted on G2.com.

What do you dislike about Social Status?

Export graphs isn't possible and we can't personalize the color schema.

Paid Media info only available for account that we manage. Review collected by and hosted on G2.com.

What problems is Social Status solving and how is that benefiting you?

We needed a centralized social media tool with all data of the profiles that we managed and reduce our time effort in gathering all the data. Besides that we needed also that look behind the data and Social Studio show us the data in a structured logic, that is much more easier to find key insights without even looking to an Excel Sheet. Review collected by and hosted on G2.com.

Response from Tim Hill of Social Status

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Thank you Nuno for the great review, we really appreciate it!

WC

Wern Shen C.

Small-Business (50 or fewer emp.)

12/16/2020

Business partner of the seller or seller's competitor, not included in G2 scores.

"Comprehensive reporting tool with excellent customer support"

5/5

What do you like best about Social Status?

Social Status gives you quick access to the key statistics of the pages that you manage.

You are able to cycle through various categories of data, and zero in on specific details of your posts, your page performance, your ad spend and also your competitors.

You can also set up reporting intervals, or produce reports on the fly in PPT format.

I also like how Tim and his team have made the decision to focus the tool's capabilities solely around the reporting aspect, and not thrown in other features like scheduling and such as many tools do.

This has allowed them to improve the functionality and user experience of the tool significantly over the past 2 years.

The customer support team is also on point, and have an excellent turn-around time. Thus far, all issues that I've encountered have been addressed and resolved within 24 hours (if not, instantly) by the team. Review collected by and hosted on G2.com.

What do you dislike about Social Status?

There are occasional reporting bugs, and in post level reporting, you are unable to go into certain specifics like comment ratings (sentiment ratings). Review collected by and hosted on G2.com.

Recommendations to others considering Social Status:

I would definitely recommend Social Status to digital / social media agencies - both large and small - who are looking for tools that will assist in the creation of reporting.

Do note that this service is focused on reporting creation, and does not have social media scheduling tools in it's offering. However, the reports that it generates are excellent and should fulfill most reporting needs for your clients.

It is also a great tool to use for content analysis, allowing you and your creative team to quickly identify successful content (content that has resonated with engagement), far reaching content (content that can generate high organic reach), and also high performing content (content that drives lots of clicks).

The ad reporting reports also help to put raw data from Ad Manager into an easy to understand perspective for client side reporting.

In terms of customer support, the Social Status team are quick and efficient to help you solve any issues that you may face. Because they are located in Australia, there may be a slight time difference to their responses, however over the past 2 years of using the service, they have never failed to help me resolve any issues that have arisen.

The tool will make an excellent addition to your current set of social media tools, or work as a great standalone tool that can save you money, time and headaches when it comes to monthly client reporting. Review collected by and hosted on G2.com.

What problems is Social Status solving and how is that benefiting you?

We are providing our clients with detailed monthly reports on the activity of their social media platforms and using this data to guide our content creation.

We also use it to keep tabs on what's going on in the competitor space to ensure that we always know what the specific industries are doing.

Huge benefits in terms of time saving, and also manual monitoring of competitor pages with data available for export in the click of a button.

The platform also helps us create whitelisted reports, further easing the process. Review collected by and hosted on G2.com.

Response from Tim Hill of Social Status

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Thanks for the excellent review Wern Shen!

RT

Rachel T.

Author

Small-Business (50 or fewer emp.)

5/28/2021

"Great product, super helpful!"

5/5

What do you like best about Social Status?

The depth of the reporting is incredibly helpful when presenting to clients. Review collected by and hosted on G2.com.

What do you dislike about Social Status?

Like it all! Nothing negative. It took a little bit of onboarding for me to understand all the features, but other than that, I'm impressed with the amount of information included in the reports and ease of use. Review collected by and hosted on G2.com.

Response from Tim Hill of Social Status

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Thanks for the great review Rachel, much appreciated!!

PB

pradeep b.

C

Small-Business (50 or fewer emp.)

5/26/2021

"Simply the most Effective social media monitoring. Easy and Intuitive interface."

5/5

What do you like best about Social Status?

Easy to use and the essential metrics right there. The interface is really user friendly. The support system is quick and helpful. Review collected by and hosted on G2.com.

What do you dislike about Social Status?

It could integrate with more third party data sources... Review collected by and hosted on G2.com.

Response from Tim Hill of Social Status

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Thanks Pradeep for the great review and feature suggestion!

RM

Raluca M.

Digital Marketing Specialist

Small-Business (50 or fewer emp.)

3/1/2021

"Very satisfied with Social Status"

5/5

What do you like best about Social Status?

I like the social media reports most. It is an easy and user friendly website and generates the reports very easily. Review collected by and hosted on G2.com.

What do you dislike about Social Status?

I do not have any dislikes at the moment. Review collected by and hosted on G2.com.

Recommendations to others considering Social Status:

If you need an easy to use service for your reports, this is a great platform! Review collected by and hosted on G2.com.

What problems is Social Status solving and how is that benefiting you?

It is much easier to get the social media reports, instead of creating them myself. It saves me a lot of time and effort. Review collected by and hosted on G2.com.

Response from Tim Hill of Social Status

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Thanks for the great review Raluca - we appreciate it!

UP

Verified User in Public Relations and Communications

Small-Business (50 or fewer emp.)

2/3/2021

"It's great for small social media managers who are looking for quick good reports for clients."

3.5/5

What do you like best about Social Status?

I like the detailed reports and being able to use credits to get more downloads. The free version is useful and with some companies you barely get anything with the free version of their plans. Review collected by and hosted on G2.com.

What do you dislike about Social Status?

The user-experience/site look is a little outdated. I feel like the site may get overlooked because of outdated look and feel. Review collected by and hosted on G2.com.

Response from Tim Hill of Social Status

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Thanks for the great review - yes we are indeed the only social analytics tool with a free plan!

UP

Verified User in Primary/Secondary Education

Enterprise (> 1000 emp.)

4/6/2021

"Great platform, great insights - very useful."

4.5/5

What do you like best about Social Status?

Theme-based reporting is really good. Love the depth of statistics you can pull from this platform. Review collected by and hosted on G2.com.

What do you dislike about Social Status?

The platform is a big laggy - takes a long time to load pages, but that's a small price to pay for the data. Review collected by and hosted on G2.com.

Response from Tim Hill of Social Status

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Thanks for the great review!

UR

Verified User in Retail

Small-Business (50 or fewer emp.)

2/3/2021

"Great detailed analytics for Insta"

3.5/5

What do you like best about Social Status?

Detailed analytics across Insta features, monthly reports, and a great 'comparison with competitors' feature. Saves you time having to collate this information yourself. Review collected by and hosted on G2.com.

What do you dislike about Social Status?

A bit complicated to use and understand, to be able to get the most out of it. Doesn't give tips on how to improve your stats. Review collected by and hosted on G2.com.

Response from Tim Hill of Social Status

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Thanks for the nice review!