Nok A.
NA
Nok A.
Director (co-founder of the company)
Small-Business (50 or fewer emp.)
"User-friendly interface and sufficient in-depth data"
5/5
What do you like best about Social Status?

Social Status provides data as per my expectation and in a simple look. Customer support, Tim responses quickly and is willing to help out. Review collected by and hosted on G2.com.

What do you dislike about Social Status?

Data from TikTok does not show properly most of the time Review collected by and hosted on G2.com.

Response from Tim Hill of Social Status

Thanks Nok! It's always a pleasure to help support your social analytics requirements. We're also working on bringing more reliability to TikTok analytics so stay tuned!

Virgil A.
VA
Virgil A.
Director
Small-Business (50 or fewer emp.)
"A super smart intuitive platform"
5/5
What do you like best about Social Status?

I love the features, especially anlytics to help build a picture of engagement and potential areas for content creaton.

I used the platform for research and comparing creators within endurance sports and its helpful to know the hot topics and enaggement / reach.

Easy to set up and customer service is second to none. Review collected by and hosted on G2.com.

What do you dislike about Social Status?

Nothing. Whole platform is supeer cool and would highlt recommend. Review collected by and hosted on G2.com.

Response from Tim Hill of Social Status

Thanks so much Virgil for your positive feedback. I'm glad to hear that you would highly recommend us! Thank you!

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"We have so far had a good experience"
3.5/5
What do you like best about Social Status?

Very intuitive reports, easy to use and very presentable. Review collected by and hosted on G2.com.

What do you dislike about Social Status?

It would be great to have a white label option Review collected by and hosted on G2.com.

Response from Tim Hill of Social Status

We're glad to hear that you are enjoying the intuitive reports and ease of use in Social Status. We actually do support white label reports on our Essential Plan and above.

HR
Helen R.
Digital Marketing Manager
Mid-Market (51-1000 emp.)
"Fantastic reporting system!"
3/5
What do you like best about Social Status?

I love how detailed the reports are with insights. Review collected by and hosted on G2.com.

What do you dislike about Social Status?

The reports are a little clunky on saving. Review collected by and hosted on G2.com.

Response from Tim Hill of Social Status

Thanks for the review Helen, we pride ourselves on the detail and depth of our reports!

MR
Michelle R.
Small-Business (50 or fewer emp.)
"The best social media analytics tool out there"
5/5
What do you like best about Social Status?

The reports. They are colorful and easy to read. The summary pages in the profile reports pull together the information in a visually appealing format that makes putting my monthly reports together for my boss a breeze. And being able to track performance and engagement of competitors allows us to benchmark ourperformance.

The support from customer service is outstanding. They respond quickly to fix any issues. Review collected by and hosted on G2.com.

What do you dislike about Social Status?

The profile analytics lets me look at my performance by reach as well as engagement. The competitor reports only show the engagement rate. I wish the competitor report also showed by reach because when a page has fewer followers than yours their engagement rate might be better, but the reach might not be as high. It would be helpful to have both. Review collected by and hosted on G2.com.

Response from Tim Hill of Social Status

Thanks for the great review Michelle! You're right that reach is not available in Competitor Analytics - unfortunately since its a private metric, its not possible to see reach for competitors.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Great reporting tool"
4.5/5
What do you like best about Social Status?

The layout and ease of readability of the reports on great. The visuals and formatting make it easy to understand the data without feeling overwhelmed. My clients love it as the report layout means they can easily understand the results of our social media strategy. It would take me forever to pull all this information together and present in the same format. With Social Status, I've set up recurring reports at the click of a button - it's is an absolute time saver. Review collected by and hosted on G2.com.

What do you dislike about Social Status?

At this stage I only need the social reporting, so am not utilising to it's full extent. Review collected by and hosted on G2.com.

Response from Tim Hill of Social Status

Thanks so much! It's fantastic to know that Social Status is helping you and your clients understand the results of your social media strategy. I appreciate your feedback and I'm glad to hear you can save time with Social Status!

Lei Lenny L.
LL
Lei Lenny L.
Co-Owner and Manager
Small-Business (50 or fewer emp.)
"Perfect for data collection and analysis of social media metrics!"
5/5
What do you like best about Social Status?

The charts of social media metrics on Social Status are designed elegantly and are also very comprehensive. Social Status provides a lot of data on profile analysis, ads, analysis, and even competitor analysis. I use it every month for digital reports for my clients. I had a bit of difficulty connecting the Facebook page. Fortunately, I was immediately assisted by their customer support. Review collected by and hosted on G2.com.

What do you dislike about Social Status?

I hope there's an option to pay for just a few more plan quotas (social media assets) to track. Review collected by and hosted on G2.com.

Response from Tim Hill of Social Status

Thanks for the great feedback Lei!

Klot K.
KK
Klot K.
Small-Business (50 or fewer emp.)
"Social Media Reporting as I need it"
4.5/5
What do you like best about Social Status?

Social status helps me get statistics for my clients on a monthly basis in an easy way and without much effort from my side. However, I mostly use the site for influencer monitoring. The pricing is fair, and I like the fact that I can switch between subscriptions. Review collected by and hosted on G2.com.

What do you dislike about Social Status?

I would love if I had more flexibility when it comes to choosing the KPIs for the reporting. Review collected by and hosted on G2.com.

Response from Tim Hill of Social Status

Thanks Klot, really appreciate it!

TD
tarek d.
marketing
Small-Business (50 or fewer emp.)
"Good"
5/5
What do you like best about Social Status?

Ease of Use

Ease of Implementation

Customer Support Review collected by and hosted on G2.com.

What do you dislike about Social Status?

The process of creating a report can be time-consuming at times. Review collected by and hosted on G2.com.

Response from Tim Hill of Social Status

Thanks so much for the review Tarek!

Yann P.
YP
Yann P.
Digital Project Manager
Gambling & Casinos
Mid-Market (51-1000 emp.)
"Seamless tool for reporting"
5/5
What do you like best about Social Status?

Social Status is a tool that is easy to use and understand, implementation was straight forward. The interface is simple to use and very user friendly. I did have few question at the start the the customer support service was very responsive. Since I started using the tool, i use it on a day to day basis to check progression of all our pages. Review collected by and hosted on G2.com.

What do you dislike about Social Status?

the fact that there is not dynamic filtering features. which i believe is in the roadmap of social status Review collected by and hosted on G2.com.

Response from Tim Hill of Social Status

Hi Yann, thanks so much for the great review! You'll be glad to know that dynamic filtering is now live in the app!