The platform allowed us to provide another channel to connect with our audience in a controlled and safe environment. It allows us to build deeper relationships with our fans, collect valuable first-party data, and create experiences that align with our brand. The team has also been collaborative and responsive throughout development, and the platform is flexible enough to support custom features that fit our digital strategy. As a professional sports club, it’s helped us create a more connected fan experience while laying the foundation for future commercial opportunities through memberships, partners and fan engagement. Review collected by and hosted on G2.com.

The documentation did not match the customisation available in the react native SDK. A lot of the features needed to be built again from the ground up. Review collected by and hosted on G2.com.

Full ownership of the supporter relationship is the standout. We built our app on social.plus instead of relying on the league's shared infrastructure or a third-party social feed, which means we own the data, the moderation, and the design end to end. Review collected by and hosted on G2.com.

Hard to find a real downside so far — if anything, more pre-built documentation and examples for custom configuration would help teams move even faster during setup. Review collected by and hosted on G2.com.

It’s easy to integrate and delivers a great UI/UX experience right out of the box. Review collected by and hosted on G2.com.

There wasn’t a UI kit available for VueJS, so we had to build our own frontend. It's also a solution that is not intended for multi-tenancy although we found a way to make it work and support was very helpful along the way. Review collected by and hosted on G2.com.

User friendly design, engaging features and cross-platform integration Review collected by and hosted on G2.com.

Minor bugs and sometime it becomes complex to use it Review collected by and hosted on G2.com.

Customized features for specific user journey. Review collected by and hosted on G2.com.

Some struggles during product implementation and development. Review collected by and hosted on G2.com.

Social+ has made a difference. With its tools tailored to the team's needs, coordinating posting across all social media platforms has become much more seamless. It's made updates organized and accessible to all team members, allowing them to manage interactions directly without barriers. I like the dashboard that consolidates all posts on Social+. It allows us to stay on track, see new interactions, and manage responses with ease. Review collected by and hosted on G2.com.

There are no downsides. I find Social+ easy to set up and use, and I love its real-time notifications that cover all team updates, including important reminders about new posts scheduled for publication. Review collected by and hosted on G2.com.

Their suite of features is very comprehensive and the integration process is straightforward. We managed to add profiles, discussion forums and video stories to our app in less than a month. Building everything from scratch would have probabily taken us from 6 months to a full year. Social+ is team is also very nice to work with, always responsible and available. We are under enterprise support, which is totally worth it. Review collected by and hosted on G2.com.

They are still a startup and their technical docs totally reflects that - the quality should be improvised and there are quite a few gaps. Feedback was given to the team multiple times. We also would like to get more clarity and details on roadmap and speacs of each new feature that the team will be shipping, to plan our own roadmap accordingly. Also this could be better, but we know Social+ are working on improving. Review collected by and hosted on G2.com.

Easy to use, can integrate with multiple platforms very easily. Review collected by and hosted on G2.com.

Initially it can be little tricky for new users but once you spend some time you are going to love the tool. Review collected by and hosted on G2.com.

I love everything there is to love about them to be honest. They have made some changes, but nothing negative. If you're looking for a company to assist with chat bots and helping in your knowledge base, this is the one Review collected by and hosted on G2.com.

There's nothing bad I can say about disliking the company. Really, if I had to say I disliked something it would probably be that its not completely automated as it probably could be. Review collected by and hosted on G2.com.

- Good set of core social features, with enough room for customization

- Quick to set up for basic functionality

- Can handle large scale user and messaging loads

- Support is very responsive Review collected by and hosted on G2.com.

- Admin dashboard not fully featured enough to manage all aspects of the product

- Documentation, code samples, and changelogs are often outdated or inconsistent Review collected by and hosted on G2.com.