--- title: Social Places Reviews meta_title: 'Social Places Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 96 reviews by the users' company size, role or industry to find out how Social Places works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 96 scale: '5' date_modified: '2026-08-07' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Social Places Reviews **Vendor:** Social Places **Category:** [Multi-Location Marketing Platforms](https://www.g2.com/categories/multi-location-marketing-platforms) **Average Rating:** 4.7/5.0 **Total Reviews:** 96 ## About Social Places Our platform provides a centralized dashboard for managing Google Business Profiles (GMB), Apple Maps, Bing, Facebook and Trip Advisor listings for company locations. Integrating with Here Technologies, Tele Atlas, and your website store locator, our solutions provide customers and search engines with accurate business information, while our team of account managers and digital coordinators will optimize your local presence and provide strategy for improved brand reputation and review generation. Listings, Reputation, and Social suites allow teams to update, log, and publish content across major social media platforms, using brand-tone suggested comments and review responses to quickly interact with customers online. The dashboard consists of online listings and reputation management tools - listed below: Listings - Setup, optimize & manage location pages across channels. Store Locator Tool - Store Locator integration with local pages to improve SEO and help customers find you. Reputation - Centralize & respond to feedback across multiple digital channels, with reports on local sentiment. Social - Upload, schedule & approve localized media content at scale. Increase local advertising with store pages. Ads - Paid Media & Data visualization across 100+ platforms. Bookings - Booking software built specifically for multi-unit brands. Salons, restaurants, car repair, warranty, and event management all make use of booking software. Get started with as many locations as you like, build a local marketing strategy and have your entire network of stores reach your audience better, provide better customer support, drive sales, and more importantly, keep your existing customers happy. ## Social Places Pros & Cons **What users like:** - Users find Social Places to be **highly user-friendly** , enabling effortless navigation and streamlined client management on one dashboard. (3 reviews) - Users value the **centralized management** of Social Places, enjoying seamless access to all clients on one dashboard. (2 reviews) - Users praise the **easy setup** of Social Places, enhancing user-friendliness and streamlining dashboard access for clients. (2 reviews) - Users appreciate the **user-friendliness** of Social Places, enjoying seamless management of their clients and features. (2 reviews) - Users value the **convenience of scheduling** in Social Places, allowing quick approvals for multiple store posts. (2 reviews) - Setup Ease (2 reviews) - Users value the **AI-powered features** of Social Places, which enhance efficiency and streamline their marketing efforts. (1 reviews) - Users value the **seamless automation** of Social Places, significantly reducing their operational burdens while enhancing efficiency. (1 reviews) - Centralization (1 reviews) - Centralized Platform (1 reviews) **What users dislike:** - Users face **dashboard issues** , struggling with limited calendar visibility and a cluttered interface impacting usability. (1 reviews) - Users face **duplication issues** with Social Places, lacking an intuitive calendar view for scheduling and managing posts efficiently. (1 reviews) - Users dislike the **editing limitations** , preferring a streamlined calendar view for easier scheduling and post management. (1 reviews) - Users note that the **booking feature needs refinement** , indicating it could benefit from a refresh for improved usability. (1 reviews) - Users are frustrated by the **layout issues** , wishing for a clearer calendar view and simplified dashboard experience. (1 reviews) - Missing Features (1 reviews) - Platform Limitations (1 reviews) - Poor Usability (1 reviews) - Users suggest that the **booking feature needs a refresh** for improved functionality and user experience. (1 reviews) - Scheduling Issues (1 reviews) ## Social Places Reviews ### 1. One stop shop for various company specialized digital requirements **Rating:** 4.5/5.0 stars **Reviewed by:** Liza S. | Brand manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 22, 2022 **What do you like best about Social Places?** Staff are insightfull, friendly and always willing to assist **What do you dislike about Social Places?** This is not applicable as i have not come accross anything that i dislike. **What problems is Social Places solving and how is that benefiting you?** Content Workflow - saving me time on content approvals ### 2. Amazing 10/10 **Rating:** 5.0/5.0 stars **Reviewed by:** Lasca D. | Junior Assistant Marketing Manager , Small-Business (50 or fewer emp.) **Reviewed Date:** August 17, 2022 **What do you like best about Social Places?** Absolutely easy and streamline team with an amazing system **What do you dislike about Social Places?** The lack of ability to upload videos and GIFF's to the content plan **What problems is Social Places solving and how is that benefiting you?** Streamline content work flow and insights into content performance ### 3. Would definitely recommend. **Rating:** 4.0/5.0 stars **Reviewed by:** Shane R. | Agency, Small-Business (50 or fewer emp.) **Reviewed Date:** August 19, 2022 **What do you like best about Social Places?** How easy it is to get things done. User friendly **What do you dislike about Social Places?** Not much at all. I don't find many problems **What problems is Social Places solving and how is that benefiting you?** Its much easy when it comes to managing your social schedule ### 4. Gets the job done :) **Rating:** 4.0/5.0 stars **Reviewed by:** Angelo W. | Marketing Support Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** September 15, 2022 **What do you like best about Social Places?** That they always recommend to us new things and things that work best. **What do you dislike about Social Places?** i can't pick any dislikes from the social places team or the recomendations. **What problems is Social Places solving and how is that benefiting you?** I am a digital designer, so it's all new for me. However, I am learning every step of designing elements for our online business presence. ### 5. Great customer service, and ability to customise to suit client's needs. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** August 26, 2022 **What do you like best about Social Places?** Really great customer service for when you need anything urgent, or support. Ability to customise to suit your needs. Put extra effort to make it work for you. **What do you dislike about Social Places?** The platform does not always meet what we need, and thus needs to be adjusted or customised for our needs. **What problems is Social Places solving and how is that benefiting you?** Ensuring all location data is correct and up to date on the relevant platforms. Facebook location content scheduling made easier when posting to many locations etc. Onboarding an approval process for other representatives who wish to use Facebook themselves, enables better reviewing and processes to check content going out. ### 6. Social Places are very helpful, quick and efficient. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** August 22, 2022 **What do you like best about Social Places?** They will quickly action something that **What do you dislike about Social Places?** They will quickly action a task which I have no idea how to do and send consistent feedback. **What problems is Social Places solving and how is that benefiting you?** They are managing the local listings of our clients and the most helpful part is the report tool that allows us to give our client comprehensive feedback regarding how their audience finds them. ### 7. Social Places provide great service with a lot to offer for businesses **Rating:** 5.0/5.0 stars **Reviewed by:** Jordan K. | Marketing Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** August 29, 2022 **What do you like best about Social Places?** That we have regular check-in which they provide feedback to us. Their turnaround is excellent. **What do you dislike about Social Places?** No dislikes - just issues with onboarding of vendor as they fall under another entity. **What problems is Social Places solving and how is that benefiting you?** Footfall to branches, keeping our branch listings updated and having ads to push customers to branches. ### 8. It really helps the growth of any business and improve customer service. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** August 17, 2022 **What do you like best about Social Places?** putting the business up on google and the customer service ratings **What do you dislike about Social Places?** Nothing really, everything is working well and I'm happy. **What problems is Social Places solving and how is that benefiting you?** Helping our customers be able to locate our stores and give them a rating so that we can know the type of customer service we are giving them. ### 9. JUST EXCELLENT **Rating:** 5.0/5.0 stars **Reviewed by:** Stefan v. | MANAGER, Small-Business (50 or fewer emp.) **Reviewed Date:** August 19, 2022 **What do you like best about Social Places?** Its user firendly, easy to use for everyone. it covers everything you need to know or find out about your reviews **What do you dislike about Social Places?** to me, there aren't really any downsides. i do enjoy using this site **What problems is Social Places solving and how is that benefiting you?** it gives us a better understanding of our customers experience withing our business. ### 10. Very good help and alot of awesome advise **Rating:** 5.0/5.0 stars **Reviewed by:** Wynand R. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 19, 2022 **What do you like best about Social Places?** Definitely the way I see advertising and what a difference a good online presence can makr **What do you dislike about Social Places?** Some posts get lost sometimes. And sometimes a bit complicated to understand **What problems is Social Places solving and how is that benefiting you?** Definitely activity and thoughts on making me more noticeable in a tough market ### 11. The most helpful team you'll ever get to work with! **Rating:** 5.0/5.0 stars **Reviewed by:** Merinda C. | Digital Marketing Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** December 13, 2021 **What do you like best about Social Places?** They is a quick turnaround time between request and implementation, and if there is a function you need specifically for your business, they will find a way to make it work for you. **What do you dislike about Social Places?** There's really nothing to dislike about Social Places. **Recommendations to others considering Social Places:** You will not be disappointed with the level of service and expertise they provide. If it is a problem they don't already solve, they will do everything in their power to make it happen. **What problems is Social Places solving and how is that benefiting you?** We are solving the problem of having a helicopter view of the sentiment around our business. We can solve customer complaints much quicker as well and have the opportunity to turn their frown into a smile, sometimes while the customer is still dining/staying with us. ### 12. Social places has made my job easier **Rating:** 4.5/5.0 stars **Reviewed by:** Rohama G. | Marketing Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** August 26, 2022 **What do you like best about Social Places?** That I can look at all aspects of my social campaign at a glance **What do you dislike about Social Places?** I am very much content with Social places **What problems is Social Places solving and how is that benefiting you?** It has helped me with my reporting ### 13. Getting useful info in a few minutes! **Rating:** 5.0/5.0 stars **Reviewed by:** Col'Cacchio D. | self-employed **Reviewed Date:** August 04, 2022 **What do you like best about Social Places?** Up to date reviews to help us to see what the customer (most important person in our business) thinks of us! **What do you dislike about Social Places?** Sometimes it is difficult to retrieve the info that I am looking for **What problems is Social Places solving and how is that benefiting you?** 3RD PARTY DELIVERY ISSUES ### 14. Incredible help and so much time saving! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** December 13, 2021 **What do you like best about Social Places?** Time saved by reviews answered automatically. **What do you dislike about Social Places?** Getting to know the platform may take a while. **What problems is Social Places solving and how is that benefiting you?** It would usually take me a whole day to work through reviews and update info. ### 15. Nothing short of amazing! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Textiles | Mid-Market (51-1000 emp.) **Reviewed Date:** August 25, 2022 **What do you like best about Social Places?** The monthly reports and the social platform for post schedules **What do you dislike about Social Places?** The URL issue for the social media carousel posting **What problems is Social Places solving and how is that benefiting you?** Social Media Management Store Listing Franchisee visibility ### 16. Super streamlined, powerful and simple! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** December 13, 2021 **What do you like best about Social Places?** I love the simplicity of the platform and it's ease of use. The UX is top-notch! The platform is all-encompassing: great social media management, excellent online reputation management software, brilliant embedded SEO and listing management - and some pretty cool analytics too! The support team is also great and super helpful! **What do you dislike about Social Places?** The platform is excellent, but I have one small gripe - The time scheduler has a wheel that spins to choose the time. A simple input where you can use numbers on your keybord to input the time would be much easier and less time-consuming to use. But other than that, this platform is world-class! **Recommendations to others considering Social Places:** This really is a powerful all in one platform and I highly recommend it. **What problems is Social Places solving and how is that benefiting you?** I primarily work with social media management, and there are hundreds of accounts that I manage and this platform is so simple to use and allows me to manage all these accounts with great ease. ### 17. Best and most complete Social Media Tool **Rating:** 5.0/5.0 stars **Reviewed by:** SuanĂ© R. | Marketing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** December 13, 2021 **What do you like best about Social Places?** I love that I can upload, approve, schedule and manage my content on the platform. I can also pull in-depth reports for my clients and their support team is quick and efficient. We've been working with them for years now and I would highly recommend them. **What do you dislike about Social Places?** Facebook's API is quite tricky but can't wait for them to be able to integrate their boosting ability from the platform. Then it will truly be a one-stop platform. **What problems is Social Places solving and how is that benefiting you?** My team can schedule content on the platform that myself and the client can approve. After it's approved it goes live on the scheduled date and time we set it without issues. ### 18. Excellent Reports **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.) **Reviewed Date:** August 19, 2022 **What do you like best about Social Places?** The detailed reports that are given to us on a monthly basis, these help us to implement new trends in our store and on our social media channels. Really enjoy them **What do you dislike about Social Places?** I think it would be better if we could get these reports on a weekly basis, **What problems is Social Places solving and how is that benefiting you?** nothing that I know of ### 19. It is insightful and the people are always helpful where needed. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** August 19, 2022 **What do you like best about Social Places?** The service allows for a deeper insight into our social media allowing us to be more focused on what is needed. **What do you dislike about Social Places?** None, haven't had any issues to date, so no complaints. **What problems is Social Places solving and how is that benefiting you?** With things such as the Chatbot function, we alleviate a lot of false or incorrect leads, saving time and money. ### 20. An efficient team who are very helpful and go the extra mile **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Enterprise (> 1000 emp.) **Reviewed Date:** August 24, 2022 **What do you like best about Social Places?** The team is always on it and provide prompt responses to their clients **What do you dislike about Social Places?** Nothing so far. No negative comments to share as the team currently goes above and beyond **What problems is Social Places solving and how is that benefiting you?** They currently solve the store listings functions which has been super efficient and accurate. ### 21. Efficient and User Friendly digital software! **Rating:** 5.0/5.0 stars **Reviewed by:** Clara N. | Head Of Marketing, Enterprise (> 1000 emp.) **Reviewed Date:** December 13, 2021 **What do you like best about Social Places?** That i can view all of my social platform reviews on one integrated site, which allows me to track the customer ratings for each one of our 44 stores. **What do you dislike about Social Places?** I cannot think of any negatives at this moment. We have never had any issues over the number of years we have made use of the platform. **What problems is Social Places solving and how is that benefiting you?** It has allowed us to keep our finger on all customers, their reviews and experiences at our stores. Allowing us an opportunity to keep them happy. ### 22. Social Places **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** August 04, 2022 **What do you like best about Social Places?** Scheduling and reporting. The reports are useful **What do you dislike about Social Places?** When things like reports change I would like an explanation of the report and changes **What problems is Social Places solving and how is that benefiting you?** Google reviews, facebook reviews and getting rid of spam reviews. Scheduling, reporting. ### 23. Efficient and easy to use integrated Digital Marketing software **Rating:** 5.0/5.0 stars **Reviewed by:** Kristen W. | Social Media Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 21, 2021 **What do you like best about Social Places?** Being able to manage and view the various digital marketing components that our company has chosen, via one dashboard. **What do you dislike about Social Places?** The filter feature on the dashboard isn't always straightforward, and I've struggled with it a few times, but the support team is always quick to help when users get stuck or if there's a system issue. **Recommendations to others considering Social Places:** The Social Places team is a group of passionate individuals that are involved every step of the way. They bring the whole table and always go the extra mile to provide and work on new ways to ensure there's a solution to every digital obstacle your business has. **What problems is Social Places solving and how is that benefiting you?** They provide a one-stop place for our local store agencies to manage all their reviews (Facebook, Google, TripAdvisor, Zomato, Eat Out etc). Schedule all their content to be posted directly onto Facebook once Head Office has approved it. Updating store listing information and running audits on the many local store Facebook pages to ensure an on-brand approach is being used at all times. ### 24. Excellent Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Sherilee S. | Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 13, 2021 **What do you like best about Social Places?** The service & continuous feedback from the team to keep us up to date of the progress. **What do you dislike about Social Places?** Nothing really, it is a great platform with excellent service. **What problems is Social Places solving and how is that benefiting you?** Cleaning up our digital space and creating consistency throughout social media and other digital media platforms which is great benefit as their can now be a clean up to date set-up for all the brands we work with. ### 25. Very professional and experienced staff members. **Rating:** 5.0/5.0 stars **Reviewed by:** Brenda W. | Customer relationship manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 04, 2022 **What do you like best about Social Places?** They know what you need before you tell them :) **What do you dislike about Social Places?** nothing is of dislike - the product is great **Recommendations to others considering Social Places:** Don't just say no; pop in for a meeting and a demo and prepare to be amazed **What problems is Social Places solving and how is that benefiting you?** They save us a lot of time and ensure that our Brand is on top even when we least expect it. We are more productive knowing that there is always someone looking out for our company reputation. ### 26. Everything consolidated **Rating:** 5.0/5.0 stars **Reviewed by:** Jason C. | Training Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 13, 2021 **What do you like best about Social Places?** Social Places consolidates all guest feedback in one easy-to-navigate and user-friendly database. This helps us as a business stay on top of compliments and complaints. **What do you dislike about Social Places?** There is nothing to dislike. I am quite happy. **What problems is Social Places solving and how is that benefiting you?** Social Places has helped stay on track with complaints and compliments. ### 27. nationwide in one place - a social place! **Rating:** 5.0/5.0 stars **Reviewed by:** Roxanne N. | Head Of Digital Marketing and Customer Service, Enterprise (> 1000 emp.) **Reviewed Date:** December 13, 2021 **What do you like best about Social Places?** Bringing all the Google reviews into one place for my Comunity care managers to access, and provided canned replies to assist their workload. The franchisees love seeing how many impressions, reach and interaction they received. **What do you dislike about Social Places?** The limitations in Social Places are only due to limitations presented by the APIs for the social networks. They are always innovating and always give us feedback on why something is not possible, or when it can be placed into development. **What problems is Social Places solving and how is that benefiting you?** Time saving, and access rights. ### 28. Social Places Review **Rating:** 5.0/5.0 stars **Reviewed by:** Taz R. | Social Media Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 30, 2021 **What do you like best about Social Places?** Social Places is a super user friendly, all-encompassing software that has been a lifesaver for my clients and I! Plus, their tech and team support is superb! **What do you dislike about Social Places?** There's not much to dislike. When we encountered any issues, their team does thier best to solve it quickly and find a tailor made solution for us. **Recommendations to others considering Social Places:** I highly recommend Social Places to all social media managers, community managers or anyone working in the digital retail space. **What problems is Social Places solving and how is that benefiting you?** Social Places makes answering Google Reviews, scheduling content and managing content workflow for a client an absolute breeze! ### 29. Great insight into social reputation **Rating:** 5.0/5.0 stars **Reviewed by:** Kobus V. | Branch Manager, Enterprise (> 1000 emp.) **Reviewed Date:** December 13, 2021 **What do you like best about Social Places?** The reports they provide are very helpful and easily readable, making it easy to understand the figures. **What do you dislike about Social Places?** Not really anything to dislike, all requirements are met. **What problems is Social Places solving and how is that benefiting you?** It helps identify potential problems and/or issues quickly and it can be investigated immediately. ### 30. 1) the service received thus far is outstanding 2) Platform is incredible! **Rating:** 5.0/5.0 stars **Reviewed by:** Jocelyn C. | Marketing Manager, Enterprise (> 1000 emp.) **Reviewed Date:** December 13, 2021 **What do you like best about Social Places?** Service and turnaround time is quick and effecient. The platform is user friendly **What do you dislike about Social Places?** Nothing that I do not like about this sytem **What problems is Social Places solving and how is that benefiting you?** Google My business and auto responses ### 31. Awesome helpful Company always willing to assist **Rating:** 5.0/5.0 stars **Reviewed by:** Heidi R. | Operations Team Member, Small-Business (50 or fewer emp.) **Reviewed Date:** December 13, 2021 **What do you like best about Social Places?** Friendly helpful Staff, always willing to assist us office staff, great people to work with. **What do you dislike about Social Places?** I have not found any downsides to working with Social Places. **What problems is Social Places solving and how is that benefiting you?** They really assist us with regards to review stats for business presentations they can pull information needed quite easily, this has really helped so that we can report accurately. ### 32. Best Marketing Practices are based on management of info received and how it is used! **Rating:** 5.0/5.0 stars **Reviewed by:** Liza S. | National Local Store Brand Manager , Mid-Market (51-1000 emp.) **Reviewed Date:** December 13, 2021 **What do you like best about Social Places?** User friendly, reporting that ensures you are taking those insights to making better decisions on content etc. **What do you dislike about Social Places?** Nothing - Have not had any issues with this platform to date. **What problems is Social Places solving and how is that benefiting you?** Reporting is user friendly and based on findings better content created and distributed Also love the Bulk Approvals - saves us loads of hours! ### 33. Social Places for Social Media & Listings **Rating:** 5.0/5.0 stars **Reviewed by:** Claudia M. | Director & Co-Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** September 02, 2021 **What do you like best about Social Places?** Awesome and easy-to-use dashboard. Fantastic for scheduling social media content and enjoy the internal approval option. The reporting tool is excellent. **What do you dislike about Social Places?** Sometimes there are small bugs which we log with them and they are attended to quickly and efficiently. **Recommendations to others considering Social Places:** Highly recommend working with this world-class MarTech company! **What problems is Social Places solving and how is that benefiting you?** We save time using the software. ### 34. User friendly and convenient to work on. **Rating:** 5.0/5.0 stars **Reviewed by:** Musa M. | T, Enterprise (> 1000 emp.) **Reviewed Date:** September 14, 2021 **What do you like best about Social Places?** It merges my work into one easy Job always **What do you dislike about Social Places?** Nothing that I dislike. It is amazing... **Recommendations to others considering Social Places:** Social space and convenient to work on. **What problems is Social Places solving and how is that benefiting you?** Customers reviews. It's easy to reach out to all the customers through Social space. ### 35. Consolidated and AI smart **Rating:** 3.0/5.0 stars **Reviewed by:** Jeanne L. | Senior Account Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 13, 2021 **What do you like best about Social Places?** The generated responses to customise or use as it is. **What do you dislike about Social Places?** Some small UX issues - but not major it just requires one to observe the structure better **What problems is Social Places solving and how is that benefiting you?** consolidation of reviews from different channels helps alot ### 36. Great experience using Social Places to manage our pages/business listings. **Rating:** 5.0/5.0 stars **Reviewed by:** Ayesha P. | Digital Marketing Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** December 13, 2021 **What do you like best about Social Places?** They are efficient, always willing to go the extra mile & attention to detail is great. **What do you dislike about Social Places?** The manual input of information via sheets. **What problems is Social Places solving and how is that benefiting you?** Ensuring store information is always updated and utilizing the platform correctly. ### 37. Social Places is a life saver! **Rating:** 4.0/5.0 stars **Reviewed by:** Talita B. | Social Media Marketing **Reviewed Date:** January 10, 2022 **What do you like best about Social Places?** Convenience. Automatic responses. Response forms. Reporting. **What do you dislike about Social Places?** Currently, not everything is answered automatically yet. **What problems is Social Places solving and how is that benefiting you?** Reporting, structure, and time saving. ### 38. I love this platform it is by fat the most efficient one **Rating:** 5.0/5.0 stars **Reviewed by:** Gerene G. | Digital & Social Care Agent **Reviewed Date:** September 21, 2021 **What do you like best about Social Places?** I love the fact that this platform is so easy to navigate through all the various options. It is by far the best system i have ever worked on **What do you dislike about Social Places?** There is no dislikes. The platform is amazing to work on **What problems is Social Places solving and how is that benefiting you?** I love the fact that we have automated responses which allows us to respond quite fastly without having the need to type out every single response. ### 39. Always helpful and friendly. Keep up the great work guys :) **Rating:** 4.0/5.0 stars **Reviewed by:** Dee S. | Digital Designer, Small-Business (50 or fewer emp.) **Reviewed Date:** December 14, 2021 **What do you like best about Social Places?** Great service, always friendly and helpful. **What do you dislike about Social Places?** None, service is always great, no issues so far. **What problems is Social Places solving and how is that benefiting you?** Business awareness. ### 40. Incredible, friendly service **Rating:** 5.0/5.0 stars **Reviewed by:** Mariska M. | Marketing **Reviewed Date:** September 08, 2021 **What do you like best about Social Places?** I love that they are always willing to assist, even if it's a short turnaround time. Friendly and professional staff! **What do you dislike about Social Places?** To be honest, i really can't think of anything I dislike about them. **What problems is Social Places solving and how is that benefiting you?** We were solving the problems with listings that have been outdated with old store details. So these have all been updated and in a short turnaround time. ### 41. A very great platform to use for brands to engage with customers and boost marketing. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** September 17, 2021 **What do you like best about Social Places?** I like the ease of access and the efficiency of responding to customers. **What do you dislike about Social Places?** So far, there have been no challenges on my end. I think Social Places is very helpful and have experienced no limitations. **What problems is Social Places solving and how is that benefiting you?** We can resolve any complaints that customers have, and we have a clearer view and understanding of customers' in-store experience. ### 42. Social Places **Rating:** 5.0/5.0 stars **Reviewed by:** Zanele M. | Social and Digital agent, Mid-Market (51-1000 emp.) **Reviewed Date:** September 21, 2021 **What do you like best about Social Places?** Friendly and easy to use dashboard and great reporting **What do you dislike about Social Places?** Unable to access Facebook but because we have a platform for it already **What problems is Social Places solving and how is that benefiting you?** Easier for the restaurant to learn their negatives about the restaurant and provides positive feedback Escalating certain customer complaints to the restaurants ### 43. Very efficient way of getting in contact with the customers of the brand **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** September 21, 2021 **What do you like best about Social Places?** I like that you can rate your brand and leave a review of your experiences, whether good or bad, that's it is public and helps other patrons get a view of it before even visiting any brand. **What do you dislike about Social Places?** Even non-patrons may use this platform and provide a review even if they never experienced anything on that particular brand. **What problems is Social Places solving and how is that benefiting you?** You can quickly improve on customer service as you would be aware of your shortfalls as a brand. ### 44. Excellent application, great technical expertise and an amazing team **Rating:** 5.0/5.0 stars **Reviewed by:** Khanya F. | Digital Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** September 02, 2021 **What do you like best about Social Places?** The team is incredible to work with, they have great technical know how and they streamlined our reputation management for our business. **What do you dislike about Social Places?** I can't fault them on anything at the moment we were extremely happy with the service offering. **What problems is Social Places solving and how is that benefiting you?** Online reputation management Social media advertising ### 45. Fast, efficient and easy to use **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** September 21, 2021 **What do you like best about Social Places?** the fact that we can have feedback from our customers from anywhere in the country **What do you dislike about Social Places?** Dislike the fact that we can't interact with customers on the platform **What problems is Social Places solving and how is that benefiting you?** Customer Complaints and compliments. ### 46. User-friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** September 08, 2021 **What do you like best about Social Places?** The platform is very user-friendly, easy to use. **What do you dislike about Social Places?** I would love the platform to be able to group pages together for scheduling. **What problems is Social Places solving and how is that benefiting you?** Google reviews are easier to review on the platform and manual scheduling. ## Social Places Discussions - [What is your experience with Social Places for managing online reputation, and what features do you find most valuable?](https://www.g2.com/discussions/what-is-your-experience-with-social-places-for-managing-online-reputation-and-what-features-do-you-find-most-valuable) - [What is Social Places used for?](https://www.g2.com/discussions/what-is-social-places-used-for) - [View Social Places pricing details and edition comparison](https://www.g2.com/products/social-places/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-10+11%3A53%3A04+-0500&secure%5Bsession_id%5D=87e7e326-9f21-43ca-8298-84dc5c948a8c&secure%5Btoken%5D=c5ac81d2e5aa4e7469a90420a1dd92bc866560354b424b50331d5607ddae57d0&format=llm_user) ## Social Places Features **Additional Functionality** - Customer Segmentation - Conversion Tracking - Post Scheduling - Automated Scheduling - Content Management - Campaign Planning - Content Library - Multi-Channel Management - Campaign Management - Trend Analysis - Drag & Drop - Activity Dashboard - Customizable Reports - Multi-Channel Marketing - Social Promotion - Data Import/Export - Contact Management - Social Media Monitoring - A/B Testing - Generative AI - Customizable Branding - Email Marketing - Automated Publishing - Image Library - AI Copilot - Tagging - Campaign Analytics - Reporting/Analytics - Keyword Filtering - Customizable Templates - Real-Time Data - Workflow Management - Calendar Management - Data Visualization - Multi-Campaign - Social Media Integration - Multi-Account Management - Commenting/Notes - Engagement Tracking - Third-Party Integrations - Performance Metrics - Click Tracking **Business Tools** - Bulk Uploading - CMS Agnostic - CMS Specific - Traffic Analytics - Customer Analytics - Website Analytics - Reporting/Analytics **Listing Management** - Network Directory - Data Aggregators - Duplicate Monitoring - Optimization **Local Search Optimization** - Rank Tracking - Online Listings - Google My Business - Reputation Management - Social Media Integration - Dashboards and Reporting - Web Traffic Reporting - Conversion Tracking - Click Tracking - Pageview Tracking - Content Management - Advertising Management - Campaign Management - Link Management - Listing Management - SEO Management - Reviews Management **Content & Collaboration** - Content Calendar - Content Library - Shared Inbox - Approval Workflows - Users and Permissions - Content Creation - Image Library **Social Management** - Social Analytics - Social Publishing - Campaign Optimization - Multi-Account Management - Social Ads - Campaign Planning - Hashtag Capabilites - Multi-Campaign - Customer Engagement - Automated Publishing - Real-Time Analytics **Consumer Intelligence** - Customer Feedback - Competitive Intelligence - Sentiment Analysis - Competitive Analysis **Customer Tools** - Location Listing - Product and Category Filters - Mobile Access - Automatic Geolocation - Multi-Location - Customizable Categories - Search/Filter **Performance** - Real-Time Updates - Analytics **Additional Functionality** - Activity Dashboard - Multi-Language - Content Management - Geocoding - Customizable Templates - Lead Capture - Communication Management - Widgets - Automatic Location Detection - API - Duplicate Detection - SEO Management - Product Catalog - Access Controls/Permissions - Categorization/Grouping - Directions - Product Search - Route Optimization - User Management - Data Synchronization - Preview Functionality - Geotargeting - Ratings/Reviews - Data Import/Export - Mapping - Drag & Drop Editor - Real-Time Notifications - AI Copilot - Generative AI - Email Alerts - Event Promotions - Behavior Tracking - Monitoring - Multiple User Accounts - Autocomplete - Distance Calculation - Customizable Fields - White Label - Geographic Maps **Platform** - Internationalization - User, Role, and Access Management - Performance and Reliability - Reporting and Dashboards - Mobile User Support **Reporting** - Revenue Reporting - Corporate Reporting - Dashboard **Media Monitoring** - Social Networks Monitoring - Social Media Management - Digital Media Monitoring - Review Monitoring - Brand Management - Template Management - SEO Management - Response Management - Customer Experience Management - Negative Feedback Management - Keyword Tracking **Agentic AI - Social Media Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Social Media Integration - Third-Party Integrations **Additional Functionality** - AI Copilot - Geo Rankings - Landing Pages/Web Forms - Localization Automation - Bounce Rate Analysis - Keyword Research Tools - SEO Audit - Campaign Analytics - Generative AI - Reporting/Analytics - Backlink Monitoring - Trend Analysis - Alerts/Notifications - Multi-Language - Third-Party Integration - Performance Metrics - Competitive Analysis - Multi-Location **Additional Functionality** - Customizable Reports - Campaign Management - Customizable Branding - Social Advertising - Filtering - Approval Process Control - Keyword Tracking - Tagging - Activity Dashboard - Calendar Management - Workflow Management - Post Scheduling - Alerts/Notifications - Trend Analysis - API - Data Visualization - Sentiment Analysis - AI Copilot - Social Promotion - @mentions - Social Media Monitoring - Generative AI - Engagement Tracking - Collaboration Tools - Brand Tracking - Drag & Drop - Commenting/Notes - Content Management - Template Management **Agentic AI - Revenue Operations & Intelligence (RO&I)** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making - Third-Party Integrations - Social Media Integration - Website Integration **In-House Management** - Employee Performance - Team Workflow **Generative AI** - AI Text Generation - Generative AI **Agentic AI - Online Reputation Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making - AI/Machine Learning - CRM Integration - Third-Party Integrations - Social Media Integration **Additional Functionality** - White Label - Hashtag Tracking - Review Sharing - Reporting/Analytics - Predictive Analytics - Customer Advocacy - Automated Responses - Multi-Channel Distribution - AI Copilot - Employee Advocacy - Widgets - Search/Filter - Scoring - API - Customizable Reports - Alerts/Notifications - Customizable Fields - Review Request - Engagement Tracking ## Top Social Places Alternatives - [Yext](https://www.g2.com/products/yext/reviews) - 4.4/5.0 (1,091 reviews) - [SOCi](https://www.g2.com/products/soci/reviews) - 4.5/5.0 (4,496 reviews) - [Uberall](https://www.g2.com/products/uberall-2024-01-10/reviews) - 4.4/5.0 (235 reviews)