---
title: Social-ID for Customer Identity Reviews
meta_title: 'Social-ID for Customer Identity Reviews 2026: Details, Pricing, & Features
  | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Social-ID for Customer Identity works for a business like yours.
aggregate_rating:
  rating_value: 5.0
  review_count: 1
  scale: '5'
date_modified: '2026-05-19'
parent_category:
  name: Identity Management
  url: https://www.g2.com/categories/identity-management
---


# Social-ID for Customer Identity Reviews
**Vendor:** IBM  
**Category:** [Customer Identity and Access Management (CIAM) Software](https://www.g2.com/categories/customer-identity-and-access-management-ciam)  
**Average Rating:** 5.0/5.0  
**Total Reviews:** 1
## About Social-ID for Customer Identity
Social-ID integrates into IBM UBX and Commerce to offer social data & events to Watson Campaign Automation. It offers social login to websites, mobile and wifi.




## Social-ID for Customer Identity Reviews
  ### 1. Social-ID for Customer Identity Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ganesh  G. | Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** August 22, 2024

**What do you like best about Social-ID for Customer Identity?**

This is one of the best tool for customer identification. This is easy to use. The data is secured on this tool.

**What do you dislike about Social-ID for Customer Identity?**

Sometimes it works really slow. Not good for big organization. More features can be added.

**What problems is Social-ID for Customer Identity solving and how is that benefiting you?**

Earlier it was difficult to get the true identification of customer in easier way. This tool has made it easier.



- [View Social-ID for Customer Identity pricing details and edition comparison](https://www.g2.com/products/social-id-for-customer-identity/reviews?qs=pros-and-cons&section=pricing&secure%5Bexpires_at%5D=2026-08-13+13%3A22%3A27+-0500&secure%5Bsession_id%5D=8778fb52-85a5-4276-adb5-647563e99ec8&secure%5Btoken%5D=14940cad23696e3ea43196f49dc3a5d5e1d9353898ca901ed6b80b5c0d313206&format=llm_user)

## Social-ID for Customer Identity Features
**Additional Functionality**
- Fraud Detection
- PCI Compliance
- Application Management
- Audit Management
- Single Sign On
- Secure Data Storage
- SSL Security
- Privileged Account Management
- Reporting & Statistics
- Two-Factor Authentication
- Member Accounts
- HIPAA Compliant
- AI Copilot
- Self-Service Access Request
- User Provisioning
- Audit Trail
- Third-Party Integrations
- Real-Time Notifications
- Active Directory Integration
- Authentication
- Compliance Management
- Workflow Management
- Access Controls/Permissions
- Access Management
- Secure Login
- Customizable Branding
- Real-Time Monitoring
- Security Auditing
- Policy Management
- Data Synchronization
- Collaboration Tools
- API
- Unified Directory
- Multi-Factor Authentication
- Biometrics
- Activity Dashboard
- Generative AI
- Credential Management
- Event Logs
- Real-Time Analytics
- Password Management
- Access Certification
- Self Service Portal
- Mobile Access

**Functionality**
- Self-registration and self-service
- Authentication
- Scalability
- Consent and preference management
- Social login
- Customer data linking
- Access Management
- Two-Factor Authentication

**AI Authentication Risk Management - Customer Identity and Access Management (CIAM)**
- Adaptive MFA
- Anomaly Detection
- Fraudulent Login Detection
- Adaptive Authentication Policies
- Risk-Based Authentication

**AI Biometric & Behavioral Analysis - Customer Identity and Access Management (CIAM)**
- Behavioral Biometric Analysis
- Liveness Detection

**AI Context-Aware Security Controls - Customer Identity and Access Management (CIAM)**
- Account Recovery Assistants
- Constraint Enforcement

**Additional Functionality**
- Real-Time Notifications
- Access Certification
- Behavioral Analytics
- Self Service Portal
- Generative AI
- Multiple Authentication Methods
- User Provisioning
- Data Security
- Reporting/Analytics
- Single Sign On
- Automatic User/Device Recognition
- Unified Directory
- Self-Service Access Request
- AI Copilot

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