---
title: Social-ID for Customer Identity Reviews
meta_title: 'Social-ID for Customer Identity Reviews 2026: Details, Pricing, & Features
  | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Social-ID for Customer Identity works for a business like yours.
aggregate_rating:
  rating_value: 5.0
  review_count: 1
  scale: '5'
date_modified: '2026-05-19'
parent_category:
  name: Identity Management
  url: https://www.g2.com/categories/identity-management
---

# Social-ID for Customer Identity Reviews
**Vendor:** IBM  
**Category:** [Customer Identity and Access Management (CIAM) Software](https://www.g2.com/categories/customer-identity-and-access-management-ciam)  
**Average Rating:** 5.0/5.0  
**Total Reviews:** 1
## About Social-ID for Customer Identity
Social-ID integrates into IBM UBX and Commerce to offer social data & events to Watson Campaign Automation. It offers social login to websites, mobile and wifi.




## Social-ID for Customer Identity Reviews
  ### 1. Social-ID for Customer Identity Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ganesh  G. | Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** August 22, 2024

**What do you like best about Social-ID for Customer Identity?**

This is one of the best tool for customer identification. This is easy to use. The data is secured on this tool.

**What do you dislike about Social-ID for Customer Identity?**

Sometimes it works really slow. Not good for big organization. More features can be added.

**What problems is Social-ID for Customer Identity solving and how is that benefiting you?**

Earlier it was difficult to get the true identification of customer in easier way. This tool has made it easier.



- [View Social-ID for Customer Identity pricing details and edition comparison](https://www.g2.com/products/social-id-for-customer-identity/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-14+01%3A44%3A34+-0500&secure%5Bsession_id%5D=c786a229-429c-480c-bd29-ec3c79abf030&secure%5Btoken%5D=d3101ce18041dd82eb42fd039d9b999f5043085f4e9bdc4af1f0dde6d6bb7c6c&format=llm_user)

## Social-ID for Customer Identity Features
**Functionality**
- Self-registration and self-service
- Authentication
- Scalability
- Consent and preference management
- Social login
- Customer data linking

**AI Authentication Risk Management - Customer Identity and Access Management (CIAM)**
- Adaptive MFA
- Anomaly Detection
- Fraudulent Login Detection
- Adaptive Authentication Policies
- Risk-Based Authentication

**AI Biometric & Behavioral Analysis - Customer Identity and Access Management (CIAM)**
- Behavioral Biometric Analysis
- Liveness Detection

**AI Context-Aware Security Controls - Customer Identity and Access Management (CIAM)**
- Account Recovery Assistants
- Constraint Enforcement

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