[
Social ... Reviews
](https://www.g2.com/products/social-horsepower/reviews)

[
Social ... Reviews
](https://www.g2.com/products/social-horsepower/reviews)

# Social HorsePower Features

##### ## Social Management (9)

Social Analytics

Reports on the performance of social media posts and campaigns.

Social Publishing

Allows the creation, management, and scheduling of content to be shared across social media channels.

Multi-Account Management

Manage and post content across multiple social media accounts and platforms simultaneously

Campaign Planning

Allows for categorizing or grouping individual posts to streamline social media marketing campaigns.

Hashtag Capabilites

Monitor hashtags, their trends, and analytics across all social media platforms

Multi-Campaign

Manage multiple campaigns in one system

Customer Engagement

Initiate interactions with customers by proactively starting conversations or providing informational content

Automated Publishing

Establish rules for automatic propagation of social media posts across one or more channels

Real-Time Analytics

Analyze and gain insights into data in real-time

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##### ## Content & Collaboration (6)

Content Calendar

Enables users to visualize all scheduled social campaigns and content in a timeline or calendar.

Content Library

Allows users to upload and publish brand content from a shared library.

Approval Workflows

Automates the content approval process to ensure social posts are approved by managers or clients before publishing.

Users and Permissions

Allows administrators to assign permissions for different users or teams to access certain platform features.

Content Creation

Provides features for creating or editing social media assets.

Image Library

Store and manage images

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##### ## Content Sharing (7)

Social sharing

Ability to connect to social media platforms like LinkedIn, Facebook, Twitter, and easily share content.

Content scheduling

Allows users to queue up content to share at a preselected time

Content optimization

Provides content optimization scoring so users are sharing content that is engaging for readers

Content templates

Provides premade templates for employees to follow when posting on social channels

AI Content Generation

Uses AI to generate ready-to-share employee social posts that stay consistent with your company’s voice and brand standard.

Content Settings

Enables administrators to manage user roles, permissions, content visibility, and program settings from centralized dashboards.

Generative AI

Use AI to generate content in the form of text, images, videos, etc.

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##### ## Content Dashboard (3)

Company news

Provides updates for all company news so employees can immediately share important news on social channels

Coworker content

Provides updates for when a coworker posts on social channels

Brand content sharing

Provides updates for when your company posts on social channels

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##### ## Analytics (5)

Engagement tracking

Tracks the number of visits, likes, and reshares of posted content

KPI Tracking

Allows employees to set KPIs for themselves that they can track

Trends

Tracks trends such as which social channels are performing well and which news sources are trending

Gamification

Provides gamification tools such as badges and leaderboards to re employees to recognize employees with high performing social posts

Employee Engagement

Tools to improve and measure employee satisfaction and involvement

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##### ## Platform (8)

Integrations

Provides integrations for marketing automation, CRM, email, and social media management platforms

Mobile

Provides mobile user support

Adoption Insight

Measures adoption of the employee advocacy tool (both internally and externally) to inform strategy

Auto-translation & multiple language management

Provides features for users to autotranslate social posts into multiple languages

Communication Management

Manage and track all internal and external communication conducted via calls, email, text, or chat

Content Management

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Badge Management

Create, manage, and print wearable badges

Survey/Poll Management

Create and administer polls and surveys

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##### ## Agentic AI - Employee Advocacy (3)

Autonomous Task Execution

Capability to perform complex tasks without constant human input

Cross-system Integration

Works across multiple software systems or databases

Proactive Assistance

Anticipates needs and offers suggestions without prompting

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##### ## Agentic AI - Social Media Management (9)

Autonomous Task Execution

Capability to perform complex tasks without constant human input

Multi-step Planning

Ability to break down and plan multi-step processes

Cross-system Integration

Works across multiple software systems or databases

Adaptive Learning

Improves performance based on feedback and experience

Natural Language Interaction

Engages in human-like conversation for task delegation

Proactive Assistance

Anticipates needs and offers suggestions without prompting

Decision Making

Makes informed choices based on available data and objectives

Social Media Integration

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Third-Party Integrations

Set up connections to third-party platforms to improve business processes

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##### ## Additional Functionality (35)

Customizable Reports

Alter the layout and content of reports

Campaign Management

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Customizable Branding

Add customized logos and colors to align with company branding

Social Advertising

Create and manage advertising campaigns on social media networks

Filtering

Find & retrieve relevant data or documents

Approval Process Control

Manage the process of evaluating documents or requests submitted for approval

Keyword Tracking

Track and monitor a specific set of keywords

Tagging

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Calendar Management

Track and manage schedules and meetings via an integrated calendar

Workflow Management

Create, design and manage workflows for repetitive tasks

Post Scheduling

Schedules specific times for content to appear on social media platforms, blogs, websites etc.

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Trend Analysis

Review data from past periods to reveal recurring tendencies and predict future performance

API

Application programming interface that allows for integration with other systems/databases

Data Visualization

Graphical representation of data

Sentiment Analysis

Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Social Promotion

Market event via social media tools

@mentions

An @mention is a way to tag or notify a specific person about a message/post

Social Media Monitoring

Track activity on sites such as Facebook, Twitter, Instagram, etc.

Generative AI

Use AI to generate content in the form of text, images, videos, etc.

Engagement Tracking

Tracks metrics that provide insight into how a user interacts with any interface or product

Collaboration Tools

Provides a channel for team members to share media files, communicate, and work together

Brand Tracking

Monitor social media posts or web that mention a particular brand

Drag & Drop

Assemble applications and processes by dragging over and arranging pre-built components

Commenting/Notes

Leave comments and notes on documents for others to view

Content Management

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Template Management

Create, save, and re-purpose templates for emails, forms, etc.

Reporting/Analytics

View and track pertinent metrics to find patterns and gain insights from data

Mobile Access

Access software remotely via mobile devices

Employee Database

Electronic storage of staff/employee contact information and job status in a centralized repository

Dashboard

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Single Sign On

Allow users to access multiple services after entering their login credentials once

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

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## Technology Glossary Features

View full feature definition

View definitions of the features and discover new technology terms.

[View Glossary](/glossary)

[Content Libraries](/glossary/content-libraries-definition)

Content libraries are a huge digital asset in a company’s content creation process. Learn more about content libraries and how they benefit marketing strategies.

[Social Engagement](/glossary/social-engagement)

Social engagement is the level of interaction people or brands have with online communities, helping build relationships, trust, and audience loyalty.

##### Categories on G2

[Social Media Management](https://www.g2.com/categories/social-media-mgmt)[Employee Advocacy](https://www.g2.com/categories/employee-advocacy)

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