Setting up our social media channels and getting acquainted with the publishing and calendar functions was very intuitive. Workflow is a breeze. Support via the Roadmap and Contact, activated by clicking the "Help" icon on the lower left of the panel pretty much got us the answers we needed. And when the answers weren't immediately available in real time, SocialChamp's support team got back to us via email within a couple of hours to guide us to a solution.
Integration with Bit.ly is seamless.
What you get for the annual subscription price is extremely economical. We have the Champion Plan — 12 social channels. It's billed monthly, not upfront for 12 months, which was a very nice surprise. Review collected by and hosted on G2.com.
The analytics are a little anemic compared to Hootsuite, which we used for many years. But then again, Social Champ is fairly new and obviously in development so we wouldn't be surprised to see improvements. Review collected by and hosted on G2.com.
