Verified User in Entertainment
UE
Verified User in Entertainment
Small-Business (50 or fewer emp.)
"Excellent Service"
5/5
What do you like best about SOAX?

Service is highly reliable and cost-effective.

One of the best customer support. They are very knowlegable and resolve your issues on time

They also follow up to see if errors are happening again Review collected by and hosted on G2.com.

What do you dislike about SOAX?

Nothing on the service side!! their support has abundance of knowledge..which they can document for most common issues faced by many people Review collected by and hosted on G2.com.

Response from Daria Nasedkina of SOAX

Thanks for your review! Our support is indeed very knowledgeable and result-oriented :)

Anastasia K.
AK
Anastasia K.
Product Manager
Small-Business (50 or fewer emp.)
"Great proxies, great service."
5/5
What do you like best about SOAX?

Their flexibility in targeting and easy set up is what served us best. We also were able to reach their service team fast any time even though they have a bit slower response during weekends. Review collected by and hosted on G2.com.

What do you dislike about SOAX?

Some narrow targets can be challenging to work with, though overall, their pool is pretty wide. Review collected by and hosted on G2.com.

Response from Maria Kazarez of SOAX

Anastasia, thanks for your review!

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Using proxy servers in AdTech"
5/5
What do you like best about SOAX?

ordinary server proxies are not suitable for our business, because unscrupulous advertisers can easily determine checks through them, however, Soax has residential proxies and this is what you need Review collected by and hosted on G2.com.

What do you dislike about SOAX?

rather high minimum check, perhaps for small teams it will be too expensive to start Review collected by and hosted on G2.com.

Response from Maria Kazarez of SOAX

thank you for the review!

DL
Dan L.
M
Small-Business (50 or fewer emp.)
"Extra helpful support team"
5/5
What do you like best about SOAX?

The service is good, but I need to highlight that the customer support team is simply the best - our dedicated account manager and the whole team are excellent at solving issues and offering support. Review collected by and hosted on G2.com.

What do you dislike about SOAX?

It's nothing big; some minor reporting issues are a bit annoying. However, I am aware that they should be resolved soon. Review collected by and hosted on G2.com.

Response from Maria Kazarez of SOAX

Thank you for our review - it's greatly appreciated!

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Yes I'd like it"
4.5/5
What do you like best about SOAX?

Excellent service for proxy and very friendly operators Review collected by and hosted on G2.com.

What do you dislike about SOAX?

I wouldn't say I like it is a bad speed for a proxy(( Review collected by and hosted on G2.com.

Response from Daria Nasedkina of SOAX

Thank you for your review! We are constantly working on the speed metrics and some changes are being implemented at the moment to improve the speed of connection.

Verified User in Retail
UR
Verified User in Retail
Mid-Market (51-1000 emp.)
"Helping hand"
5/5
What do you like best about SOAX?

- reliable for residential/mobile proxies as it gets, on top of that plans are well-balanced

- easy to use and the dashboard is quite well designed

- super helpful and friendly customer support team! Review collected by and hosted on G2.com.

What do you dislike about SOAX?

I can't really think of anything right now. Everything is ok. Review collected by and hosted on G2.com.

Response from Maria Kazarez of SOAX

thank you for your review 💫

AS
Alex S.
CDO
Small-Business (50 or fewer emp.)
"Productivity and usability"
4.5/5
What do you like best about SOAX?

Possibility to use both wi-fi and mobile proxies, clean IP pool, and precise GEO targeting. Review collected by and hosted on G2.com.

What do you dislike about SOAX?

Sometimes the speed of proxies was slow in several GEOs, but actually, it didn’t interrupt our work, so all is ok for now Review collected by and hosted on G2.com.

Response from Maria Kazarez of SOAX

Thanks for your review, Alex!

Olga P.
OP
Olga P.
Product Manager
Small-Business (50 or fewer emp.)
"Best proxy for data collection"
5/5
What do you like best about SOAX?

Various geo-targeting abilities help a lot when it comes to sourcing data worldwide. And also customer care team is always there to help you with any questions. Review collected by and hosted on G2.com.

What do you dislike about SOAX?

Sometimes the connection is not so stable, but it didn't really affected the final result. I would also recommend introducing some new pricing for smaller businesses and developers. Review collected by and hosted on G2.com.

Response from Maria Kazarez of SOAX

Thank you, Olga, for your feedback. We will keep improving for you 👍

Verified User in Information Services
EI
Verified User in Information Services
Small-Business (50 or fewer emp.)
"Excelelnt Product, Excellent Support"
5/5
What do you like best about SOAX?

- I loved the support team being so patient

- I loved the ability to choose proxy geolocation

- I love the option of Wifi vs mobile proxies Review collected by and hosted on G2.com.

What do you dislike about SOAX?

nothing so far, every challenge I have thrown at the support team they have proposed a solution Review collected by and hosted on G2.com.

Response from Maria Kazarez of SOAX

We are always there for you 🤝

IB
Ilya B.
Product designer
Enterprise (> 1000 emp.)
"Need proxies for data scrapping? SOAX is the best choise!"
5/5
What do you like best about SOAX?

Nice clean proxies, the first service that takes care of their customer's success rate and does so much for its increasing.

Really cool customer service, quick response, nice gifs ;) Review collected by and hosted on G2.com.

What do you dislike about SOAX?

The speed of the connection maybe but it's not so critical for our needs. Review collected by and hosted on G2.com.

Response from Maria Kazarez of SOAX

Thanks, Ilya, for your review!