Madalina B.
MB
Madalina B.
Senior Marketing Consultant
Small-Business (50 or fewer emp.)
"Boosting Customer and Employee Satisfaction"
5/5
What do you like best about Snoooz AI?

I like the combination of personalization, automation and coverage features, it ensures both customers and employees are happier and more satisfied. Review collected by and hosted on G2.com.

What do you dislike about Snoooz AI?

I wish this platform can occasionally be slow to load, especially when managing larger sets of rules and automations. Review collected by and hosted on G2.com.

SK
Sooraj K.
Small-Business (50 or fewer emp.)
"Remarkable tool"
4.5/5
What do you like best about Snoooz AI?

Snoooz simplifies our workload and helps us stay connected with clients when we are out of office. The ability to personalize responses enhances our customer relationships, making them feel valued and appreciated. Review collected by and hosted on G2.com.

What do you dislike about Snoooz AI?

The integration process with some apps is a bit tricky. Streamlining the setup process would be immensely helpful for users who aren’t tech-savvy. Review collected by and hosted on G2.com.

Enna S.
ES
Enna S.
Small-Business (50 or fewer emp.)
"Snoooz AI is fantastic for our team"
5/5
What do you like best about Snoooz AI?

The personalized OOO emails and coverage plans are a game-changer. Our customers are happy, and we can enjoy our time off without worries. Review collected by and hosted on G2.com.

What do you dislike about Snoooz AI?

It lacks a mobile app as of now. Having access on our phones would be super convenient, especially when we are on the move. Review collected by and hosted on G2.com.

JR
Jeff R.
Small-Business (50 or fewer emp.)
"Amazing tool to manage out of office"
5/5
What do you like best about Snoooz AI?

Snoooz automations and personalized responses give our customers a seamless experience. The backup plans feature ensure there are no service gaps, making it a reliable solution for managing out-of-office situations. Review collected by and hosted on G2.com.

What do you dislike about Snoooz AI?

The lack of integration with Pipedrive is disappointing. However the team has agreed to build an automation for us, which is encouraging. Review collected by and hosted on G2.com.

GR
Gina R.
Small-Business (50 or fewer emp.)
"Good tool to automate PTO tasks"
4.5/5
What do you like best about Snoooz AI?

Snoooz AI's ability to automate OOO tasks is fantastic! It has significantly reduced our workload, allowing us to focus on more strategic aspects of our business. Review collected by and hosted on G2.com.

What do you dislike about Snoooz AI?

I hope Snoooz AI develops a mobile application to facilitate convenient access while on the move Review collected by and hosted on G2.com.

JB
Jonathan B.
Small-Business (50 or fewer emp.)
"Snoooz AI simplifies our workload amazingly"
5/5
What do you like best about Snoooz AI?

Snoooz AI simplifies our workload amazingly! The personalized emails and automated tasks are top-notch. Our team can focus on customers, thanks to Snoooz AI. Review collected by and hosted on G2.com.

What do you dislike about Snoooz AI?

Occasionally, it misinterprets customer sentiments. It would be great if the sentiment detection could be more accurate. Review collected by and hosted on G2.com.

Dr. Namrita K.
DK
Dr. Namrita K.
Small-Business (50 or fewer emp.)
"Snoooz makes customer service easy!"
4.5/5
What do you like best about Snoooz AI?

What I like is that Snoooz sends personalized emails to my patients. It's like having a helpful assistant, making everything smooth and hassle-free! Review collected by and hosted on G2.com.

What do you dislike about Snoooz AI?

The reporting feature is a bit basic. Having more detailed analytics would help us understand customer interactions better. Review collected by and hosted on G2.com.

Verified User in Staffing and Recruiting
AS
Verified User in Staffing and Recruiting
Small-Business (50 or fewer emp.)
"Incredible tool! It's a wonder why a solution like this wasn't developed earlier."
5/5
What do you like best about Snoooz AI?

I love this tool! It's amazing and incredibly useful. I can't believe it wasn't available sooner. I'm using it to manage my out of office, and it's saving me so much time. I also appreciate its ability to detect sentiment and alert managers about issues. This feature is a game-changer! Kudos to the creators! Review collected by and hosted on G2.com.

What do you dislike about Snoooz AI?

I needed help setting it up initially, but the team reached out, so it wasn't a huge issue. Review collected by and hosted on G2.com.

Verified User in Internet
UI
Verified User in Internet
Small-Business (50 or fewer emp.)
"Top solution for our organisation to manage OOO"
5/5
What do you like best about Snoooz AI?

Easy to set up and manage especially for a large team. Great tools and features. Definitely would recommend ! Review collected by and hosted on G2.com.

What do you dislike about Snoooz AI?

Nothing to dislike yet. So far so good ! Review collected by and hosted on G2.com.

Praveen s.
PS
Praveen s.
Innovator
Small-Business (50 or fewer emp.)
"Wonderful product."
4.5/5
What do you like best about Snoooz AI?

takes a lot of burdens away from your mind by managing scheduled/unscheduled activities while you are on vacation Review collected by and hosted on G2.com.

What do you dislike about Snoooz AI?

Well, there is always room for improvement. Right now it appears that its almost perfect Review collected by and hosted on G2.com.