Ease of use. Access to my CRM and LinkedIn with a single click. Great for understanding traffic to my site. It's not what I thought it was. Review collected by and hosted on G2.com.

So far nothing. Well designed. Easy to use. Very informative. Great support. Review collected by and hosted on G2.com.

I like that Snitcher tells us what companies are visiting account. importantly, it tells me the location of where the person was searching from and it tells me if they came from an ad. this way, i can really narrow down who i'm reaching out to

Plus, i can create segments. This way, I can see people who visited X page or have visited our website more than once. Very useful.

The customer support is fairly good and I tend to access this through the live chat. They talked me through how to implement, which was as simple as pasting some code into our website. I would say that we use Snitcher every day. Review collected by and hosted on G2.com.

I wish it would tell us when someone is using a VPN (so we can get the location data more accurate) or be able to identify people at contact level. Review collected by and hosted on G2.com.

The ability to know the companies that come to our site and the pages they are seeing.

The ability to get a good feeling who is really interested (repeat visits, key pages). Its actually a bit addictive. We actually use it ever day.

Integration with our CRM

Very good support, team always there to assist and listen and help

Its very easy to implement, within a few minutes you are up and running

Over the past few years we used a number of tools, but we always came back to Snitcher and at one point we simply decided that it would be our unique tool for identifying visitors to our site. Review collected by and hosted on G2.com.

None really. It does exactly what its supposed to do. There are other features in the tool that we are looking to start using, it will make the process even better. Review collected by and hosted on G2.com.

We offer a niche range of specialist products with a very limited user-base. Leads generated through our contact form are very rare as our website is used primarily for research purposes. Snitcher allows us to see the companies visiting our website and view precisely the products they have looked at. This puts our sales team on the front-foot and enables them to open a dialogue with potential customers while they are still early in their purchasing process. This helps us build a relationship from the very early stages and therefore assists with us turning potential customers into long lasting partnerships.

Implementing Snitcher was as simple as inserting the code into our website. The Snitcher team also went above and beyond by helping write a special piece of code which enables us to limit our identifications to UK-only. We are a global group but our subsidiary is only able to serve the UK, so with Snitcher we only see the companies that are useful to our region.

We have trialled many similar products to view our website visitors but Snitcher is by far the best. Its identifications are far more accurate and extensive than any other we trialled, and the friendly user interface is also superior to the others.

We are regularly bombarded with aggressive sales calls from what is potentially Snitcher's main competitor, despite telling them we will never use their service as we are happy with Snitcher. Snitcher's team by contrast is an absolute pleasure to deal with - fast responses, detailed answers and a real passion for customer support.

With Snitcher you feel valued as a customer, not just a number. It's a pleasure to be a user of a system that continuously improves and innovates. Review collected by and hosted on G2.com.

Snitcher may not the cheapest solution, but it certainly offers the best value and its features and identifications are well worth the investment. It would be good to have a feature to offer feedback on identifications to help improve the experience for everyone (e.g. report slight inaccuracies back to the Snitcher team). Review collected by and hosted on G2.com.

Snitcher gives me clear, real-time insight into which companies visit our website and what they’re interested in. It’s intuitive, fast, and makes it much easier to identify high‑intent leads and take action quickly. Review collected by and hosted on G2.com.

The interface can be a bit difficult to get used to at first, and it takes some time to navigate efficiently. Review collected by and hosted on G2.com.

The identification percentage is useful, and I like being able to add custom code and retrieve details within the user session. This makes it easier to redirect users or show specific content based on Snitcher data. Review collected by and hosted on G2.com.

For our customer base—"real estate companies"—we still end up with too many "spam" users, mainly because tenants view our page even though they don’t fall into our actual customer base, and we end up paying a premium for that. When we delete these non-fitting users, we get up to 50% back under the fair usage policy, but in our case it really should be closer to 75–80%. Review collected by and hosted on G2.com.

Highly customisable filters and Teams integration. Insights into market and customer behaviour. Review collected by and hosted on G2.com.

Takes a little time to learn, how to save filters integration etc. Data is not person specific due to privacy reasons. Review collected by and hosted on G2.com.

Great team, and it's a product that works! Review collected by and hosted on G2.com.

Nothing so far - everything seems to be going well Review collected by and hosted on G2.com.

I love how Snitcher effortlessly identifies high-quality B2B leads, turning anonymous traffic into actionable insights. With 50 leads in just two weeks, including key players in electronics manufacturing, and a mosnter % ROI, it’s a gamechanger for targeting. The ease of optimizing triggers and segmenting by intent (60% on '/contact') saves us hours weekly. Review collected by and hosted on G2.com.

I haven't noticed any major issues with the tool. You definitely need to familiarize yourself with it at the beginning to start working effectively and stay within your budget. Review collected by and hosted on G2.com.

Lots of help available to get me up and running to make the most of the trial. As soon as it was enabled the data starting coming in. Definitely recommend this for anyone else looking to find out who has been on your site and what pages they have looked at. Review collected by and hosted on G2.com.

Can't really think of any, quite like the product. Review collected by and hosted on G2.com.