# SNIPP Reviews **Vendor:** Snipp **Category:** [Loyalty Management Software](https://www.g2.com/categories/loyalty-management) **Average Rating:** 4.2/5.0 **Total Reviews:** 8 ## About SNIPP Snipp is a global promotions and loyalty technology solutions company that brings together a modular PaaS technology suite with best-in-class marketing expertise to enable clients to increase sales, engage & retain customers and build proprietary data sets that enable intelligent decision making. Our modular CUSTOMER ACQUISITION RETENTION & ENGAGEMENT platform (SnippCARE) enables implementation of ROI-driven omni-channel, device agnostic programs - from one-off promotions to evergreen loyalty programs (at a brand, portfolio and category level) customizable by region, language, channel, retailer and more. We capture unique zero-party data in real time and build a single unified customer view, driving engagement, personalization and brand loyalty. It is tailor-made for brands to build deeper relationships with their consumers. For over a decade, we have worked with the world’s leading organizations in both B2C and B2B spaces, across industry verticals including CPG /FMCG, retail, pharma, utility, home and outdoor, alcohol, tobacco, lifestyle and more. ## SNIPP Reviews ### 1. Its was a beneficial experience **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** July 04, 2023 **What do you like best about SNIPP?** The best thing about snipp was the helpful team we dealt with. **What do you dislike about SNIPP?** The least thing helpufll about snipp was the distance barrier. **What problems is SNIPP solving and how is that benefiting you?** Snipp is making our consumer interaction more dodernized and direct with them rather than having just consumer discounts on our products. ### 2. Snipp Shows Promise but Needs Some Tuning **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Enterprise (> 1000 emp.) **Reviewed Date:** November 15, 2022 **What do you like best about SNIPP?** I find that the people are overall very pleasant and looking to help however they can. Steven West in particular is an excellent contact who is passionate about delivering what you need. **What do you dislike about SNIPP?** Although we have launched our programs on time and successfully, it hasn't been without issues, many of which seemed preventable with a little more communication from the project managers. Though I feel as if Snipp can deliver on the ask, I often feel as if it will take a degree of micromanagement to ensure execution is done properly. **What problems is SNIPP solving and how is that benefiting you?** There's a constant battle of how do we perform consumers promotions consistently with as little lift as possible. If we can setup a process with Snipp that's clear and concise enough, the benefit of working with them will be immense. **Official Response from Ritika Garg:** > Hi, Thank you for your honest review. We are sorry to hear your experience with Snipp was not the best and are working on improving our services based on your feedback. We would appreciate the opportunity to connect with you to understand and resolve the issues you are facing. Please reach out to me at john.wheeler@snipp.com so we can schedule some time to meet. I look forward to hearing from you. Regards, John Client Success Manager, Snipp Interactive ### 3. Very efficient team **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food Production | Mid-Market (51-1000 emp.) **Reviewed Date:** June 01, 2023 **What do you like best about SNIPP?** Efficiency of the team. Quick and clear answers. **What do you dislike about SNIPP?** No possibilities for shorter delays of giftcards shipments. **What problems is SNIPP solving and how is that benefiting you?** It is a centralized solution. They take care of everything. ### 4. Great concept and execution for Money Back Guarantee! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** August 15, 2022 **What do you like best about SNIPP?** The Snipp team proposed some amazing concepts and programs to drive consumer engagement and trial. Once we chose our options the set-up and execution of the programs was seamless and drove successful results! **What do you dislike about SNIPP?** I wish we had more budget to execute the remaining concepts! **What problems is SNIPP solving and how is that benefiting you?** Driving trial in croweded categories can be difficult, which is why we employed the help of Snipp to create attention-grabbing programs that captured the attention of consumers and encouraged conversion. ### 5. Creative solutions for shopper marketing! **Rating:** 4.5/5.0 stars **Reviewed by:** Erin B. | Senior Manager, Shopper Marketing, Enterprise (> 1000 emp.) **Reviewed Date:** September 22, 2021 **What do you like best about SNIPP?** Account servicing c/o Anthony Aguiar is best-in-class. He leads you on the journey from ideation through to activation and is extremely helpful and knowledgeable. The platform is ideal for CPGs looking to differentiate in-store, and we had very few shopper queries on how to use microsite. **What do you dislike about SNIPP?** Could use a workback schedule at the project outset (perhaps something formally created in Excel) to ensure that key dates are met. At program sign-off, am not always sure of when deliverables are required. A "check list" for graphic designers working through creative assets to ensure that they are submitting all of the components needed (ex: mobile and desk top wire frames, in all languages if needed). **Recommendations to others considering SNIPP:** Ask for case studies: the previous examples showed me what Snipp's capabilities were, and how we could make this work for us. Also look into the Basket Data Analysis, which can provide rich insights for your organization! **What problems is SNIPP solving and how is that benefiting you?** We have multiple objectives, including: -rewarding our shoppers -building baskets -leveraging brand partnerships -encouraging cross-category purchase -encouraging cross-brand purchase -enticing shoppers to trade up and across categories/brands in our portfolio We have realized benefits on all of the above through the usage of this platform; we have been able to find creative solutions regardless of the objective for our various shopper campaigns. ### 6. Excellent partners **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** May 27, 2022 **What do you like best about SNIPP?** The customer service from the Snipp team is exceptional. They are agile, responsive & solutions drive. **What do you dislike about SNIPP?** Limitations to the current templated format of the consumer-facing website. Additional gamification elements would be welcome **Recommendations to others considering SNIPP:** The team at Snipp has proven to be a wonderful partner for our client's brands. **What problems is SNIPP solving and how is that benefiting you?** Driving additional customer engagement through contests, offers and rewards. Providing incremental brand engagement and affinity. ### 7. Director, Shopper Activation **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Enterprise (> 1000 emp.) **Reviewed Date:** November 15, 2021 **What do you like best about SNIPP?** Snipp is knowledgeable about shopper engagement and loyalty, and has always been a great partnering in thinking through various ways to support our business and increase loyalty over time. **What do you dislike about SNIPP?** Nothing that we dislike thus far. We are just now at a point where we we will have to think about ways to enhance our offers over time. **What problems is SNIPP solving and how is that benefiting you?** Our business objective has been to increase basket size and encourage retailer merchandising support. ### 8. Great Service and Team **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** August 12, 2021 **What do you like best about SNIPP?** Tremendous team to work with. Great creative thinking and problem solving. Proven platform and technology. Amazing customer service. **What do you dislike about SNIPP?** Websites look like they are straight out of 1995. **What problems is SNIPP solving and how is that benefiting you?** Streamlining consumer promotions across channels and accounts. ## SNIPP Discussions - [What is Snipp Customer Acquisition Retention & Engagement Platform used for?](https://www.g2.com/discussions/what-is-snipp-customer-acquisition-retention-engagement-platform-used-for) - [View SNIPP pricing details and edition comparison](https://www.g2.com/products/snipp/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-13+07%3A12%3A50+-0500&secure%5Bsession_id%5D=c3f98d30-be1a-465f-ad0f-85057bee44ba&secure%5Btoken%5D=c4926d5aaf98e21b4ff0b777a75ca4840dee946f82f61c36d4043c3424af3e19&format=llm_user) ## SNIPP Features **Campaign Creation** - Templates - Builder - Promotion Variety **Rewards & Incentives** - Reward Catalog - Customization - Bulk Ordering - Budget Management - Dashboard - Analytics & Reporting - User, Role, and Access Management - Integrations - Reward API **Loyalty Experience** - Loyalty Engine - Rewards - Membership - Personalization - Gamification - Loyalty Cards **Rebate Program - Rebate Management** - Rebate agreements - Rebate calculation - Program creation - Rebate match **Agentic AI - Rewards and Incentives** - Cross-system Integration - Proactive Assistance **Distribution** - Efficiency - Social - Email - Landing Pages - Text - Embedding **Loyalty Platform** - Communication Tools - Customer Relationship Management (CRM) - Loyalty Analytics - Localization - Integrations **Analytics & Reporting - Rebate Management** - Rebate programs - Vizualization - Prediction **Data Collection** - Form - Analytics - Leads - User-Generated Content - Integrations **Collaboration - Rebate Management** - Internal Communication - External Communication **Agentic AI - Loyalty Management** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance **Integration - Rebate Management** - Sales Data source - Payments ## Top SNIPP Alternatives - [Xoxoday](https://www.g2.com/products/xoxoday-xoxoday/reviews) - 4.6/5.0 (1,527 reviews) - [AdvantageClub.ai](https://www.g2.com/products/advantageclub-ai/reviews) - 4.8/5.0 (841 reviews) - [SAP Engagement Cloud (formerly SAP Emarsys)](https://www.g2.com/products/sap-engagement-cloud-formerly-sap-emarsys/reviews) - 4.2/5.0 (601 reviews)