Snappy has been one of the easiest platforms to set up. The account team has been extremely helpful, going above and beyond to get us started.

I also like the variety of options available for employees to choose. I'm receiving rave reviews from recipients. Review collected by and hosted on G2.com.

Overall it's been a very good experience. The only challenges were around setting up funding and some aspects of customization, all of which they addressed. Review collected by and hosted on G2.com.

This is my first time working with Snappy and this type of product. The amount of engagement we've received for snappy bucks has increased dramatically. We use snappy for anniversaries, birthdays, recognizing a job well done, and even raffles. Review collected by and hosted on G2.com.

So far, sending out to multiple folks simultaneously if we want a different/unique message to each. Review collected by and hosted on G2.com.

It is an easy way to reward our associates and they appreciate the selection of gifts to choose from. Our associates have really been delighted with this program. Review collected by and hosted on G2.com.

I would like it if Snappy would offer some smaller awards that we could use less as recognition and more as team building, like a $10 gift card to grab a cup of coffee. Review collected by and hosted on G2.com.

I like that it gives my employees autonomy to select a gift that works best for them since not everyone likes the same gifts. I also like that I do not need an address to send a gift. Review collected by and hosted on G2.com.

I would like to be able to select multiple gifting catalogs to send to an employee to select from. I would also like a wedding catalogue. Review collected by and hosted on G2.com.

Snappy is easy to use and has a great selection of prizes. I like that it eliminates the need for buying prizes from a third party and keeping track of the tax information. Review collected by and hosted on G2.com.

I would like to see a better way to keep track of budgets. We have had budgets expire and we were not warned until it was too late. Overall the user experience is easy and straightforward however I feel a more user friendly experience in budgetting and in recipient editing would be useful. Review collected by and hosted on G2.com.

Snappy makes all of our gift giving a breeze and, more importantly, our staff really do love the gifts. They have been super happy that we introduced it. Review collected by and hosted on G2.com.

I don't have any downsides - it's great. It's super user friendly. Review collected by and hosted on G2.com.

It is really easy to use. It makes it easy to send gifts to agents who work all across the US. It has helped us rebuild our brand culture with us moving to work from home. Review collected by and hosted on G2.com.

I wish that the person getting the gift could select from any prize without us needing to select a category. By having to select a category it removes gifts at the same price level that they might have liked. Review collected by and hosted on G2.com.

User friendly

Variety of gifts for employees to choose

Live Chat feature

Designs for the greeting

Animation for the "opening" of the gift

Service charges are lower than competitors Review collected by and hosted on G2.com.

Not able to schedule multiple gifts on the same platform

Invoice is not detailed for charges

Live Chat is not very responsive, and shouldn't be considered a live chat if there is no one to assist you within a few minutes. I waited over 30 minutes for assistance.

Test emails should reflect what the email will look like when sent to the employee

I made a deposit for the campaign and it wasn't taken from the campaign, instead, they still charged my card on file.

No option to add a logo to orders to personalize onboarding.

No add-on for international locations, we have to purchase a higher tier for 1 feature. Review collected by and hosted on G2.com.

I love the ease of sending gifts and letting the team pick what they would like. Review collected by and hosted on G2.com.

I dislike that once a campaign has been sent you can not go back and add additional email addresses. Review collected by and hosted on G2.com.

The platform is well-designed and flexible for our needs. We use it to send gifts to our clients when they provide us with helpful feedback, post reviews, a quick thank you to them, etc. We have also set up campaigns for our internal teams with our branded merchandise (sweatshirts, t-shirts, mugs, more) which has been a big hit. We send Snappy gifts each month to any employee who is celebrating their birthday. We also send the branded Snappy gifts to our employees when they go the extra mile to demonstrate our core values. Snappy removes the "lost in the mail" issue we used to deal with, as the gift recipients enter their own address after selecting their special gift. Highly recommend! Review collected by and hosted on G2.com.

I'd love to see additional well-known items included in the branded section (think Yeti). Review collected by and hosted on G2.com.