# Snappr Reviews **Vendor:** Snappr **Category:** [AI Image Generators Software](https://www.g2.com/categories/ai-image-generators) **Average Rating:** 3.8/5.0 **Total Reviews:** 4 ## About Snappr Snappr is the most popular on-demand photography network in the world. You'll be matched to a pre-vetted specialist for whatever you're shooting. ## Snappr Reviews ### 1. Nonprofit Charged for Undelivered Photography Services **Rating:** 0.0/5.0 stars **Reviewed by:** Michael M. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 02, 2025 **What do you like best about Snappr?** We’ve used Snappr for multiple shoots, and when it works, it’s a very convenient platform for quickly booking professional photographers. The two photographers we worked with prior to our most recent session were punctual, communicative, and delivered high-quality images. The booking interface is generally easy to navigate, and the idea of on-demand photography for nonprofit and mission-driven work is incredibly valuable when everything goes right. **What do you dislike about Snappr?** Of all the gig economy platforms we’ve used for creatives and production work — including Upwork, Fiverr, 99designs, Thumbtack, Production Hub, Behance, Taskrabbit — Snappr has been the least trustworthy and most frustrating. While the idea of on-demand photography is appealing, the execution leaves a lot to be desired. First, the booking process is cumbersome. Even as repeat users, we were required to spend time on the phone for every single booking, during which a rep reads a long, scripted disclaimer — every time. It feels impersonal, inefficient, and at odds with the kind of intuitive, streamlined experience most platforms offer. More concerning, we were informed that Snappr takes up to 40% of photographer's pay, which raises serious questions about sustainability and ethics. It’s trying to be the “Uber of photography,” but in practice, that means underpaid talent, rushed jobs, and poor accountability. The platform may work for weddings or certain events, but if you are in the film industry and looking for BTS Photography, DO NOT USE THEM. Snappr is not built for real-world production environments. If you’re mid-shoot, you often can’t log into their website to message your photographer — and if communication fails, Snappr’s system offers no refund. In our case, a photographer never connected with us or took a single photo, and Snappr still refused to issue a refund. It’s a transaction-first platform, not built for relationship-based work — and that’s a problem for nonprofits and professionals who care about quality, fairness, and trust. **Recommendations to others considering Snappr:** 1. Streamline the Booking Process for Repeat Users - Create a faster, lower-friction path for clients who have booked before. Avoid reading the same script each time. Offer a checkbox or online confirmation for terms instead of repeated phone calls. 2. Respect Photographer Compensation - Reevaluate the revenue share model. Taking up to 40% from photographers is not sustainable and undermines the trust of both creatives and clients who care about ethical sourcing. 3. Improve Communication Channels During Shoots- In real-world production settings, clients can’t be expected to log into a browser-based platform mid-shoot. Provide direct phone lines or SMS fail-safes when masked numbers don’t work. 4. Allow Refunds When No Services Are Rendered - If no photo is taken and no meaningful contact is made, there should be a clear refund process. Standing behind your service includes acknowledging when it wasn’t delivered. 5. Design a Platform Tier for Industry Users - Create a separate track or interface for production companies, nonprofits, and professionals with specialized needs — like BTS photography, event coverage, or recurring shoots. 6. Increase Accountability and Post-Session Follow-Up - Require photographers to check in if they fail to make contact with a client, and give clients a way to escalate failed sessions quickly, without bureaucracy or blame. **What problems is Snappr solving and how is that benefiting you?** We are a nonprofit organization, and we’ve used Snappr for three different photo shoots. Two of those shoots went smoothly — the photographers arrived on time, communicated directly, and delivered great service. However, our most recent booking was a major disappointment and a financial loss for us. The photographer for our third booking never delivered any services. No photos were taken, and no meaningful effort was made to reach us. We were on-site, ready, and waiting. We had provided our direct phone number, just as we had for the previous successful shoots, and we were available to take calls. No call ever came through — masked or otherwise. While we later learned that the photographer attempted to reach us through Snappr’s website, we were in the middle of a time-sensitive production and were not monitoring the website. This limitation had been discussed in advance when we booked the session by phone with Snappr staff. We relied on direct phone communication — the same method that worked well in the previous bookings. After the missed session, the photographer made no effort to follow up, troubleshoot, or reschedule. When we contacted Snappr for a refund, they declined, citing that the photographer had technically arrived. But simply being physically present without initiating effective contact — and ultimately delivering no photos — does not constitute fulfillment of the service. As a nonprofit, we are extremely careful with our spending. Paying full price for a session in which no service was rendered and no meaningful communication occurred is not acceptable. ### 2. Snappr has been a 10/10 experience! **Rating:** 5.0/5.0 stars **Reviewed by:** Kelly K. | Chef Experience Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 28, 2022 **What do you like best about Snappr?** The most helpful part of Snappr is how easy it is to use and how much our customers love the service. The online portal is pretty much flawless for booking photoshoots and getting the final images back super quickly. I love being able to choose the photographer! **What do you dislike about Snappr?** One downside is that sometimes the 3 example photographs that pop up for choosing a photographer don't always reflect the quality of photos you will receive. There have been 1 or 2 photoshoots where the lighting or coloring didn't match the portfolio of the photographer. **Recommendations to others considering Snappr:** If you are looking for an easy booking system for photoshoots, this service is the best I have used over the last five years. The team has been amazing to work with, and we feel very supported by them! **What problems is Snappr solving and how is that benefiting you?** Our company is a platform for home chefs and their dishes, a lot of our chefs are not skilled in photography or don't feel comfortable taking photos themselves. This has saved our team hours each week organizing shoots for them at our office, and has added incentives for chefs to join our app as well as retaining them. ### 3. Great Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Jacqueline K. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 02, 2023 **What do you like best about Snappr?** The quality has been top tier and the digital tool makes requesting and tracking the photoshoots easy. **What do you dislike about Snappr?** I can't say that I've found anything i don't like about our work together yet! **What problems is Snappr solving and how is that benefiting you?** With Stations all over the country, we need access to photographers everywhere and a tool to manage all photo shoots while ensuring consistency of the final output. ### 4. Snappr Enterprise, Amazing partnership **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** February 01, 2023 **What do you like best about Snappr?** The easy onboarding has given us confidence in navigating the platform and ability to troubleshoot quickly if needed. **What do you dislike about Snappr?** There isn't much to not like. I do hope that one day they would offer drone photography as a part of their standard photography package across all markets. **What problems is Snappr solving and how is that benefiting you?** Snappr has stepped in as a 3rd party provider solving our photography and image editing needs. Snappr has improved our efficiency at a cost effective level. - [View Snappr pricing details and edition comparison](https://www.g2.com/products/snappr/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+10%3A25%3A53+-0500&secure%5Bsession_id%5D=89840509-06b8-4f10-b859-9cfc2088dd01&secure%5Btoken%5D=84d6a83b6cf9c888f8249b73c4febc54e52244d17f7b0b02c7d9c2cda69753b9&format=llm_user) ## Snappr Features **Image Generation** - Algorithms - Text-to-Image - Customization - Variation - Aspect Ratio **Advanced Functionality** - Image Weights - Negative Prompts - Seed - Image Quality **Model** - Model Selection - Style Selection - Image Tiling **Commercial Rights & Licensing - AI Image Generators** - Commercial Rights & Licensing **License Type Transparency - AI Image Generators** - License Type Transparency ## Top Snappr Alternatives - [Canva](https://www.g2.com/products/canva/reviews) - 4.7/5.0 (6,280 reviews) - [Simplified](https://www.g2.com/products/simplified/reviews) - 4.6/5.0 (4,446 reviews) - [1min.AI](https://www.g2.com/products/1min-ai/reviews) - 4.5/5.0 (635 reviews)