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Snappr Reviews (4)

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Snappr Reviews (4)

3.8
4 reviews
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MM
Small-Business (50 or fewer emp.)
"Nonprofit Charged for Undelivered Photography Services"
What do you like best about Snappr?

We’ve used Snappr for multiple shoots, and when it works, it’s a very convenient platform for quickly booking professional photographers. The two photographers we worked with prior to our most recent session were punctual, communicative, and delivered high-quality images. The booking interface is generally easy to navigate, and the idea of on-demand photography for nonprofit and mission-driven work is incredibly valuable when everything goes right. Review collected by and hosted on G2.com.

What do you dislike about Snappr?

Of all the gig economy platforms we’ve used for creatives and production work — including Upwork, Fiverr, 99designs, Thumbtack, Production Hub, Behance, Taskrabbit — Snappr has been the least trustworthy and most frustrating. While the idea of on-demand photography is appealing, the execution leaves a lot to be desired.

First, the booking process is cumbersome. Even as repeat users, we were required to spend time on the phone for every single booking, during which a rep reads a long, scripted disclaimer — every time. It feels impersonal, inefficient, and at odds with the kind of intuitive, streamlined experience most platforms offer.

More concerning, we were informed that Snappr takes up to 40% of photographer's pay, which raises serious questions about sustainability and ethics. It’s trying to be the “Uber of photography,” but in practice, that means underpaid talent, rushed jobs, and poor accountability.

The platform may work for weddings or certain events, but if you are in the film industry and looking for BTS Photography, DO NOT USE THEM. Snappr is not built for real-world production environments. If you’re mid-shoot, you often can’t log into their website to message your photographer — and if communication fails, Snappr’s system offers no refund. In our case, a photographer never connected with us or took a single photo, and Snappr still refused to issue a refund.

It’s a transaction-first platform, not built for relationship-based work — and that’s a problem for nonprofits and professionals who care about quality, fairness, and trust. Review collected by and hosted on G2.com.

Kelly K.
KK
Chef Experience Manager
Small-Business (50 or fewer emp.)
"Snappr has been a 10/10 experience!"
What do you like best about Snappr?

The most helpful part of Snappr is how easy it is to use and how much our customers love the service. The online portal is pretty much flawless for booking photoshoots and getting the final images back super quickly. I love being able to choose the photographer! Review collected by and hosted on G2.com.

What do you dislike about Snappr?

One downside is that sometimes the 3 example photographs that pop up for choosing a photographer don't always reflect the quality of photos you will receive. There have been 1 or 2 photoshoots where the lighting or coloring didn't match the portfolio of the photographer. Review collected by and hosted on G2.com.

Jacqueline K.
JK
Mid-Market (51-1000 emp.)
"Great Solution"
What do you like best about Snappr?

The quality has been top tier and the digital tool makes requesting and tracking the photoshoots easy. Review collected by and hosted on G2.com.

What do you dislike about Snappr?

I can't say that I've found anything i don't like about our work together yet! Review collected by and hosted on G2.com.

Verified User in Hospitality
OH
Mid-Market (51-1000 emp.)
"Snappr Enterprise, Amazing partnership"
What do you like best about Snappr?

The easy onboarding has given us confidence in navigating the platform and ability to troubleshoot quickly if needed. Review collected by and hosted on G2.com.

What do you dislike about Snappr?

There isn't much to not like. I do hope that one day they would offer drone photography as a part of their standard photography package across all markets. Review collected by and hosted on G2.com.

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