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SnapEngage

SnapEngage Alternatives & Competitors

(131)4.5 out of 5

Looking for alternatives to SnapEngage? Tons of people want Live Chat Software to help with in-app messaging, targeted emails, and knowledge base. What's difficult is finding out whether or not the software you choose is right for you. We have compiled a list of Live Chat Software that reviewers voted best overall compared to SnapEngage. Based on reviewer data you can see how SnapEngage stacks up to the competition, check reviews from current & previous users, and find the best fit for your business. Intercom, LivePerson, LiveChat, and Olark are the most popular alternatives and competitors to SnapEngage.

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Top Alternatives to SnapEngage

  • Intercom
  • LivePerson
  • LiveChat
  • Olark
  • Pure Chat

Top 20 Alternatives & Competitors to SnapEngage

    #1
  1. Intercom

    (1,292)4.4 out of 5
    Optimized for quick response
  2. Intercom allows you to communicate personally with every single customer.

    Categories in common with SnapEngage:
    Soorya K.
    SK
    Intercom helps us interact with our customers seamlessly. Bots, automated messages, easy customer segmentation features and the integrations offered by Intercom are worth a shot. The integrations...Read more

    Reviewers say compared to SnapEngage, Intercom is:

    Slower to reach roi
    More expensive
    #2
  3. LivePerson

    (59)3.6 out of 5
  4. Customer experience management matters. Drive conversions and customer loyalty with LivePerson's online real-time engagement solutions.

    Categories in common with SnapEngage:
    DB
    It has helped my business with web visitors based on activities such as the part of the site they visit, how long they spend there and their previous interaction.

    Reviewers say compared to SnapEngage, LivePerson is:

    Slower to reach roi
    More expensive
    18%   of software applications aren't well liked by teams using them.
    Find out how your team feels about your stack with G2 Pulse Surveys.
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    #3
  5. LiveChat

    (684)4.5 out of 5
  6. Premium live chat and help desk software for business websites. E-commerce and customer service software with built-in ticketing system.

    Categories in common with SnapEngage:
    Mahesh G.
    MG
    My way to convey LiveChat's incredible features will be short, because they are diverse in nature. During chatting, I can conveniently label the property owner for a better insight into the...Read more

    Reviewers say compared to SnapEngage, LiveChat is:

    Slower to reach roi
    Better at meeting requirements
    More expensive
    #4
  7. Olark

    (214)4.3 out of 5
    Optimized for quick response
  8. Olark - Talk with your customers now with beautiful, easy to install live chat software.

    Categories in common with SnapEngage:
    UC
    Olark is very easy to use. I like the different chat features like automatic pop-up and the ability to toggle it on/off.

    Reviewers say compared to SnapEngage, Olark is:

    Better at meeting requirements
    Easier to set up
    Easier to admin
    #5
  9. Pure Chat

    (199)4.4 out of 5
  10. Pure Chat is website chat, simplified. To sign up free, visit the site or download our WP plugin.

    Categories in common with SnapEngage:
    UI
    We really didn't want to leave Pure chat because we loved the interface and everything about the system

    Reviewers say compared to SnapEngage, Pure Chat is:

    Easier to set up
    Better at meeting requirements
    Easier to admin
    #6
  11. LiveAgent

    (1,311)4.5 out of 5
  12. LiveAgent helps businesses provide better customer service across all communication channels including email, chat and phone. Deliver customer Wow and grow your business with LiveAgent, a customer service software trusted by 30.000+ companies worldwide.

    Categories in common with SnapEngage:
    GC
    It is easy to use and very accessible to everyone

    Reviewers say compared to SnapEngage, LiveAgent is:

    Slower to reach roi
    Better at meeting requirements
    More expensive
    #7
  13. Drift

    (489)4.3 out of 5
  14. Drift makes it easier for people to buy from your business through real-time one-on-one conversations. When you connect Drift’s conversational marketing platform to your website, you will generate more qualified leads using our bots, and book more meetings for your sales team.

    Categories in common with SnapEngage:
    UM
    I like the idea of what it should do. Book meetings with prospects while they are on the site.

    Reviewers say compared to SnapEngage, Drift is:

    Slower to reach roi
    More expensive
    Better at meeting requirements
    #8
  15. Userlike

    (335)4.4 out of 5
  16. Userlike is a live chat software that allows your website visitors to connect with your service operators in the moment of greatest need

    Categories in common with SnapEngage:
    JM
    Die Anpassungsfähigkeit und das Message Center.

    Reviewers say compared to SnapEngage, Userlike is:

    Slower to reach roi
    More expensive
    #9
  17. Freshdesk

    (2,347)4.4 out of 5
    Optimized for quick response
  18. Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide superior customer support. We are trusted by 100,000+ companies across different industries.

    Categories in common with SnapEngage:
    Katherine  M.
    KM
    Freshdesk is all in all in handling my various online stores and offers me great services for building the strong client relations and to manage the sales and purchasing circle. This is an Omni...Read more

    Reviewers say compared to SnapEngage, Freshdesk is:

    Slower to reach roi
    #10
  19. Salesforce Service Cloud

    (1,536)4.1 out of 5
    Optimized for quick response
  20. Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.

    Categories in common with SnapEngage:
    Chris H.
    CH
    The pricing model was important to us as a small business but we were attracted by the features offered for that price as well. Reliability is key, the system up-time and competent function in...Read more

    Reviewers say compared to SnapEngage, Salesforce Service Cloud is:

    Slower to reach roi
    More expensive
    #11
  21. Zendesk Support Suite

    (2,284)4.2 out of 5
    Optimized for quick response
  22. Provide customer support by email, social media, voice, and mobile phone with complete data reporting, TRUSTe certification, and 90+ integrations.

    Categories in common with SnapEngage:
    Sergio A.
    SA
    It is easy to navigate through the system and the tools are well explained.

    Reviewers say compared to SnapEngage, Zendesk Support Suite is:

    Slower to reach roi
    More expensive
    Better at meeting requirements
    #12
  23. Zoho Desk

    (2,749)4.4 out of 5
    Optimized for quick response
  24. Zoho Desk pulls in all your customer interactions from across multiple channels into a single, clean interface. You can then seamlessly continue these conversations and help customers easily.

    Categories in common with SnapEngage:
    AT
    I was impressed with the integration to MS Teams and all the beneficial modules that Zoho offers

    Reviewers say compared to SnapEngage, Zoho Desk is:

    Slower to reach roi
    More expensive
    Better at meeting requirements
    #13
  25. HubSpot Service Hub

    (536)4.4 out of 5
  26. Customer service software that makes it easy to manage and connect with customers, and truly help them succeed. You’ll make customers happier, keep them longer, and grow your business faster. Service teams can show the value of their work and prove an actual return on investment because Service Hub is part of the HubSpot CRM platform.

    Categories in common with SnapEngage:
    SW
    HubSpot enables us to easily capture information from current or potential customers and quickly share it with the appropriate party within our company. I love how easy it is to find so much...Read more

    Reviewers say compared to SnapEngage, HubSpot Service Hub is:

    Slower to reach roi
    More expensive
    #14
  27. Birdeye

    (1,034)4.8 out of 5
    Optimized for quick response
  28. Birdeye is a SaaS platform that reimagines how customer feedback is used to acquire and retain connected customers by closing the loop between business reputation and customer experience, it captures real-time customer feedback, ratings and sentiment across every channel -- review sites, social media, and surveys.

    Categories in common with SnapEngage:
    Anthony D.
    AD
    Awesome platform and staff beats all expectations

    Reviewers say compared to SnapEngage, Birdeye is:

    Slower to reach roi
    Better at meeting requirements
    Easier to admin
    #15
  29. LiveZilla

    (448)4.6 out of 5
  30. LiveZilla Support Software features Live Chats, Real Time Visitor Monitoring, Online Customer Support, Ticket System, WebCam Chats & Operator to Operator Chats.

    Categories in common with SnapEngage:
    Anand N.
    AN
    The user interface looks brilliant and we managed to work easily without any difficulty. The company has integrated advanced features not found in other competing products.

    Reviewers say compared to SnapEngage, LiveZilla is:

    More expensive
    Easier to admin
    Better at meeting requirements
    #16
  31. TeamSupport

    (620)4.3 out of 5
    Optimized for quick response
  32. A powerful customer support suite with a focus on collaboration.

    Categories in common with SnapEngage:
    Kerry W.
    KW
    The way customers can email support to get help and keep open communication on their issue.

    Reviewers say compared to SnapEngage, TeamSupport is:

    Slower to reach roi
    More expensive
    #17
  33. Front

    (666)4.6 out of 5
    Optimized for quick response
  34. Front takes out the pain of shared inboxes (contact@, team@, jobs@...) by introducing collaboration in email.

    Categories in common with SnapEngage:
    UT
    Useful to leave comments for colleagues.

    Reviewers say compared to SnapEngage, Front is:

    Slower to reach roi
    More expensive
    Better at meeting requirements
    #18
  35. Genesys Cloud

    (454)4.3 out of 5
    Optimized for quick response
  36. Genesys Cloud creates fluid conversations across digital and voice channels in an easy, all-in-one interface. Provide exceptional experiences for employees and customers and reap the benefits of speedy deployments, reduced complexity and simple administration — transforming your contact center into an experience center.

    Categories in common with SnapEngage:
    CF
    Quick with going from call to call. Smooth and seamless.

    Reviewers say compared to SnapEngage, Genesys Cloud is:

    Slower to reach roi
    More expensive
    #19
  37. PayPal

    (1,595)4.4 out of 5
  38. With PayPal credit card processing (Payments Standard, Payments Pro, or PayFlow) you can accept all major payment types from your customers right on your site. Simple checkout buttons or fully customized online checkouts enable scalable solutions for businesses of any size.

    Categories in common with SnapEngage:
    UC
    I ove how simple it is to transfer money to my friends and family

    Reviewers say compared to SnapEngage, PayPal is:

    Slower to reach roi
    Better at meeting requirements
    #20
  39. Salesforce Essentials

    (460)4.1 out of 5
  40. Salesforce Essentials makes it easy for small businesses to tap into the power of Salesforce to build stronger customer relationships with a combined sales and support CRM that is easy to use, setup, and maintain — for just $25 per user per month.

    Categories in common with SnapEngage:
    CM
    This entry-level edition of Salesforce provides everything a small or mid-sized business needs to get up and running. The best part of starting out on Essentials with Salesforce instead of a...Read more

    Reviewers say compared to SnapEngage, Salesforce Essentials is:

    Slower to reach roi
    More expensive