Snapdocs Reviews & Product Details

Digital Banking Manager
Banking
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

The ease of use from start to completion. It's very easy to use, set up, and get updated on items. The cost associated with the product is also great. It makes it easy to justify the cost for the added speed of completion that you get. Review collected by and hosted on G2.com.

What do you dislike?

The only piece I don't like is that our current loan provider does not integrate with snap docs. We could work on having it integrated but our provider would charge us development cost. SnapDocs is easy enough to use without the integration. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We're using snap docs to have a mobile notary available for our equity loan processing. This makes it easy to get the documents sent to our members and to get them back completed accurately. Review collected by and hosted on G2.com.

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Snapdocs Overview

What is Snapdocs?

Snapdocs is a digital closing platform that connects lenders and settlement so each can efficiently manage their closings and offer a referral-worthy experience for their shared customer, the borrower. Powering over 2,000,000 closings a year, Snapdocs is the only solution with a proven track record of creating a single, scalable process for every closing--whether wet, hybrid, or fully eClose.

Snapdocs Details
Website
Product Description

Cloud software for the Mortgage Industry

How do you position yourself against your competitors?

Snapdocs is the only modern closing platform that is focused on consumer experience. We give closing teams the power to strategically source signing agents, securely transfer documents and expose the progress of every step of the closing.


Seller Details
Seller
SnapDocs, Inc.
Company Website
Year Founded
2012
HQ Location
San Francisco, CA
Twitter
@snapdocs
928 Twitter followers
LinkedIn® Page
www.linkedin.com
428 employees on LinkedIn®
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Snapdocs Reviews

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Vice President of Operations
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

The system integrates well with Encompass and doesn't require a separate login for the borrower. It keeps everyone informed in real time about the closing and status. Our borrowers love the ability to preview the closing documents and ask questions prior to closing, instead of being put on the spot when they go to sign. This platform has helped us move our hybrid eClosing initiative forward and improve our borrower experience. Review collected by and hosted on G2.com.

What do you dislike?

Some of the features could be built out a little more to give the lender the ability to complete certain tasks for a settlement agent, create a more comprehensive user hierarchy, and give more flexibility for document return. I do appreciate that the reps are enthusiastic to hear new ideas and will actually give the feedback to their product development team, including responses back to the lender. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are solving several problems with this technology. First, our borrowers are able to easily preview our closing documents almost immediately after we send them to settlement, giving them the ability to more comfortably ask questions and not be put on the spot at closing. Second, our settlement partners have a much more convenient and secure way to return the closing docs back to us electronically, rather than by emailing. Third, we are able to move our hybrid eSigning initiative forward using the straightforward, intuitive platform. Review collected by and hosted on G2.com.

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IR
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

As a business systems analyst and project manager, it was nice that Snapdocs made the implementation so easy with constant contact, providing training material and managing the implementation tasks. They respond quickly to emails and always follow up with an answer or a solution. They have been a great business partner for solving our eClosing needs Review collected by and hosted on G2.com.

What do you dislike?

There is nothing I dislike about Snapdocs however if I had it to do over again I would really focus on internal process adoption and buy-in from the users. This will really help with setting expectations with the borrower and speed up the conversion from majority of wet sign closings to hybrid and eventually RON closings. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Better borrower experience, competitive edge by offering the latest technology with digital closings and selling loans more quickly to investors. Review collected by and hosted on G2.com.

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Chief Digital Officer
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best?

All 3 phases of eClsoings in one solution. 1. Hybrid docs 2. eNote/eVault 3. RON Review collected by and hosted on G2.com.

What do you dislike?

Literally nothing. I'd like to see more integration in the POS's across the industry, but this is an inevitable path. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It is important to consider 3 things when considering a tech partner: 1) amount of funding and the ability to get more funding, 2) location for ease of recruiting for talent (especially development) as they grow, 3) collaboration with other tech leaders so that integrations are easier or done. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Competitive adavantage of an eClosing solution is now critical as the consumer market is requesting it. Internally, it provides a single conversation between our company, the settlement company, and the client as well as a secure portal for the documentation. This is a no-brainer and EASY solution to buy into. Review collected by and hosted on G2.com.

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AF
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from the seller
What do you like best?

Snapdocs offers technology that is best in class and allows our borrowers and settlement partners to utilize an easy to use experience. The team has also made us feel that our input and suggestions are valuable, and always keep us in mind to discuss any needs or upcoming changes. Review collected by and hosted on G2.com.

What do you dislike?

I wouldn't say there are any specific downsides to working with Snapdocs, just be prepared to try and bring everyone up to speed on learning the new technology. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The COVID-19 Pandemic has seen a shift in on people handle the closings of their loans. Snapdocs has allowed us to make this a digital process, even allowing us to offer in certain markets the ability for a full eClosing with a Remote Online Notary. Review collected by and hosted on G2.com.

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AR
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

I like the fact that they can do the payment of the notaries Review collected by and hosted on G2.com.

What do you dislike?

I dislike the fact that they pull the money out before I have been paid Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Payment of notaries Review collected by and hosted on G2.com.

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Customer service & Data Entry
Financial Services
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

The site and the service is very easy to use .. its really user friendly . It gives you free trial to try the service and easy to start using it . Review collected by and hosted on G2.com.

What do you dislike?

They do not have app to use they really should have one , every one really need app because it makes using thing easier . Review collected by and hosted on G2.com.

Recommendations to others considering the product:

You should give this site a try , it really helps you finish you work faster and in an easy way . do not worry about your security its really secure to send important docs using it . there is a lot of feature you have to try it your self Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It helps you send documents easily and secure to the people how are working with you . Review collected by and hosted on G2.com.

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AC
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Snapdocs Is great because it keeps everything We need all in one place and is extremely user friendly. I am not the primary user of the program, but I work alongside colleagues who utilize this program. Also the services are free. Review collected by and hosted on G2.com.

What do you dislike?

There really isn’t anything we dislike about the program. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

So very user friendly! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I am able to stay organized and it keeps everything easily locatable all in one place! Review collected by and hosted on G2.com.

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Administration
Real Estate
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Makes finding a notary so simple! Last minute, not a problem. See who works in the area closest to the signer, has experience and keeps track of who we have used before. Can leave our own notes for each agent. Review collected by and hosted on G2.com.

What do you dislike?

They keep making changes to the interface that don't really benefit the user and have taken away some services trying to force an upgrade to Pro = read "Paid." Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The ability to locate someone to help sign documents with a notary without having to google, and make tons of phone calls. Review collected by and hosted on G2.com.

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