The software is easy to use and lets me get information out quickly. Review collected by and hosted on G2.com.

Sometimes it seems like we have delays on getting the messages out to employees. Review collected by and hosted on G2.com.

The ability to reach out to clinical staff quickly and cleanly Review collected by and hosted on G2.com.

The pricing guide is by person not device. Review collected by and hosted on G2.com.

The Customer Service! We have been very busy with COVID and our Snapcomms liaisons regularly checked in to ensure we felt supported and had the tools we needed to progress in understanding and implementing the application. Always very friendly and professional, the Snapcomms team assigned to us always made themselves immediately available for further training and any questions. Training always involved detailed and easy to follow presentations, sharing of screens, friendly tips and the teams professional attitudes and expertise provided me with deeper understanding of the applications that made me passionate to use the content manager! Review collected by and hosted on G2.com.

Nothing - always felt very important to the Snapcomms staff and find the content manager/reports very nice to use. Review collected by and hosted on G2.com.

Every employee of snapcomms I have dealt with is both highly proficient and friendly. You really get a sense that you are part of a 'team' and they are motivated by your ability to use the solution you purchased. Speaking of which, compared to other providers the pricing is highly competitive and transparent; something that other providers can't always say. Review collected by and hosted on G2.com.

We have been working with snapcomms since March, 3 months in total. As of writing this review I don't have any criticism of the solution provided, on-boarding process or customer service. All have been exceptional. Review collected by and hosted on G2.com.

Our company has been using Snapcomms for the last 2 years and absolutely love it. The user interface is sleek and easy to use and allows us to create a company-wide screensaver that we can share across all employees in North America. We use it frequently to communicate company news, change of positions, new hires, etc.

We have only taken advantage of the alert notifications a few times, and while it does seem extremely useful, we just haven't had any major frequent uses for such functionality. We still have to try out the other features such as survey and ticker. Review collected by and hosted on G2.com.

It would be nice if Snapcomms could develop more functionality for end-users to configure their notification settings. For example, if a user could have Snapcomms go on "snooze" mode when a certain exe is running (such as Photoshop.exe), that would be extremely helpful.

Additionally, there have been times where the screensaver can affect performance when using high-end engineering software. It isn't drastic, and only a few users have noticed it. Review collected by and hosted on G2.com.

The configuration of what set of images display at which location can be setup once and then an average user can change out the images as they see fit. I only ever have to login to see if there are product updates to deploy. We can re-image a kiosk and then deploy the SnapComms client again and it will immediately start working because the user and computer management in the web portal is so good. We have a person at Corporate and someone at each facility that adds images to the screensaver and they never have an issue with it. Review collected by and hosted on G2.com.

We currently do not have any issues with SnapComms or have anything we dislike. It works great. Review collected by and hosted on G2.com.

I like that we can post engaging multimedia messages, and track readship Review collected by and hosted on G2.com.

I dislike that we have to use several workarounds for features that do not exist in SnapComms yet, or do not work fully. Examples: archive messages without having to leave them published indefinitely, print/PDF messages, get notified via email about SnapComms survey responses. Review collected by and hosted on G2.com.

Fast and effective tool for communicating critical information to staff. Its well designed and easy to use. Also our end users loved it and it proved very popular with lots of very positive feedback. Review collected by and hosted on G2.com.

Struggling to think of a genuine dislike. Just asked my IT team if they had anything and there was not a single thing we disliked about it. Review collected by and hosted on G2.com.

The alerts and tickers are mainly used in my organization. It allows communication of information directly on the screen. Many users are not checking their emails regularly and therefore not receive important information promptly. SnapComm resolved this issue. Review collected by and hosted on G2.com.

I found the video alerts are the only issue I've ever had with this system. Primarily because the video we posted is from internal Office 365 apps and required users to authenticate before seeing the content. As opposed to Youtube videos work without issue. Review collected by and hosted on G2.com.

Not only does SnapComms prevent important messages from getting lost in inboxes, it allows us to embed videos and other multimedia content to provide clean-looking messages with depth of information. Not only do the various message formats/channels provide an array of options, but sophisticated scheduling and targeting make messages easy to manage and ensure receipt - as well as avoid bothering people who don't need to see the message. Support has been excellent. We haven't had any bugs or issues, but our CSM has devoted a lot of time to making sure we are well trained and taking full advantage of SnapComms. Review collected by and hosted on G2.com.

They didn't insist on a physical visit to New Zealand for training. :) Review collected by and hosted on G2.com.