# SnapComms Reviews **Vendor:** SnapComms **Category:** [Emergency Notification Software](https://www.g2.com/categories/emergency-notification) **Average Rating:** 4.7/5.0 **Total Reviews:** 62 ## About SnapComms SnapComms is an Everbridge Company - The only end to end critical event management and employee communication solution in the world. Designed with all workplaces in mind, our software bypasses email to inform and engage every employee. Dynamic, visual tools get 100% message readership over desktop, digital display, and mobile, whether staff are working from home or the workplace. Customizable features ensure staff see your messages at the right time, every time. The SnapComms platform includes a range of channels that can be combined for every internal communication need – from urgent notifications to awareness and behavioral change. We help you inform and engage employees through high-impact alerts and tickers, passive yet powerful screensavers and wallpapers, and interactive surveys and quizzes. SnapComms helps internal communications professionals like you get employee attention. SnapComms offers alternative ways to inform and engage employees, alleviating email-overload and cutting through workplace noise. Multi-channel campaigns are proven to be more effective. Our platform ensures your priority messages are never missed, culture and awareness campaigns are successful, and employee engagement is lifted. Pricing starts from 100+ employees. ## SnapComms Pros & Cons **What users like:** - Users value the **easy broadcasting** of messages to all staff with SnapComms' cloud-based system. (1 reviews) - Users appreciate the **communication efficiency** of SnapComms, enabling seamless messaging across the entire staff effortlessly. (1 reviews) - Users value the **ease of use** of SnapComms, effortlessly broadcasting messages to the entire staff. (1 reviews) - Users value the **easy broadcasting** of messages across staff thanks to SnapComms' cloud-based and independent system. (1 reviews) **What users dislike:** - Users face **connectivity issues** with SnapComms, as the product fails to function without an internet connection. (1 reviews) - Users often face the **platform issue** of SnapComms being non-functional without an internet connection. (1 reviews) - Users experience challenges with **technical issues** when SnapComms fails to function without an internet connection. (1 reviews) ## SnapComms Reviews ### 1. Effortless Cloud Messaging for Seamless Staff Communication **Rating:** 5.0/5.0 stars **Reviewed by:** Junie J. | Senior Infrastructure Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** December 10, 2025 **What do you like best about SnapComms?** It is cloud based and does not have dependencies. It easily broadcast a message to the entire staff **What do you dislike about SnapComms?** When there is no Internet it does not work **What problems is SnapComms solving and how is that benefiting you?** It helps us when email is down and we cant communicate with staff ### 2. Effective Means of Communication **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 14, 2024 **What do you like best about SnapComms?** snapComms has allowed for easy communication, we have been able to reach staff twice as much as we used to using mails **What do you dislike about SnapComms?** although customizing is easy, the platform feels too mundane and rigid to edit **What problems is SnapComms solving and how is that benefiting you?** this platform is bridging the communication gaps, making communication more accessible without hustle ### 3. Improves internal communications **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** May 03, 2023 **What do you like best about SnapComms?** Snapcomms is easy to use and you can quickly publish items. I like the level of customization that is available. **What do you dislike about SnapComms?** The snapcomms website is not very friendly on mobile devices and they haven't created a mobile app for snapcomms administrators to use when on the go. **What problems is SnapComms solving and how is that benefiting you?** Snapcomms helps us streamline communication and get important messages out to our end-users. We are no longer having to rely on email and word of mouth to get messages out. People are responsive and quick to act. ### 4. SnapComms Review 2022 **Rating:** 5.0/5.0 stars **Reviewed by:** Ray A. | Engineer II, Enterprise (> 1000 emp.) **Reviewed Date:** October 13, 2022 **What do you like best about SnapComms?** SnapComms is very easy to use. Intuitive UI. Creating notifications to receiving messages is very simple yet successful. Technical support is just a click away and very quick to respond. The solution provides us with the tools to alert and notify our employees. I also like dealing with Ellen Rollins. She is very knowledgeable and ensures our needs are met in a very timely manner. **What do you dislike about SnapComms?** I don't believe there are any downsides. **Recommendations to others considering SnapComms:** The Portal UI is easy to use and the notifications can be quickly created and sent. 10/10 **What problems is SnapComms solving and how is that benefiting you?** When email goes down how do you alert your employees there is an outage? SnapComms solves this problem seamlessly. We are able to notify everyone in our company within minutes of an outage. ### 5. IT Information Analyst **Rating:** 4.5/5.0 stars **Reviewed by:** Charlie S. | Information Technology- Information Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** August 29, 2022 **What do you like best about SnapComms?** Business related announcements are centrally located and easy to find in the app. Reporting of successfully delivered and read announcements. Azure AD integration. Excellent support. **What do you dislike about SnapComms?** Searching for announcements is limited to the text in the title and not the text in the body of the message. **What problems is SnapComms solving and how is that benefiting you?** Our company decided to restrict Azure AD groups that could be integrated with SnapComms and their support assisted us with an AzureAD Graph API to comply with our IT Security requirements. Also working to import lists to create non-Azure AD groups for targeting eliminating the need to manually create in either AzureAD or SnapComms. ### 6. The reason I recommend SnapComms **Rating:** 5.0/5.0 stars **Reviewed by:** Muhammad Z. | Head Of Accounts, Small-Business (50 or fewer emp.) **Reviewed Date:** October 12, 2022 **What do you like best about SnapComms?** Easily communicate with the team, and employees, even up to date with the project and listed tasks. it is a complete corporate communication solution. **What do you dislike about SnapComms?** Some employees are not much familiar with tech so sometimes needs training sessions **What problems is SnapComms solving and how is that benefiting you?** It builds a strong relationship between employer and employees, making them feel like they are a team not working individually. ### 7. WP Rawl **Rating:** 5.0/5.0 stars **Reviewed by:** Alex G. | Marketing Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** May 10, 2022 **What do you like best about SnapComms?** It's extremely user-friendly. We have been able to train many team members on the program and had no issues in that process. **What do you dislike about SnapComms?** Sometimes what you're looking for can get buried a few buttons back, but once you're used to the program there are no issues. **What problems is SnapComms solving and how is that benefiting you?** We're able to easily and quickly communicate any internal messages, achievements, changes, etc. to our entire office. Both access directly to their computer and to all other screens. We've realized that our team pays more attention to the screens than flyers around the building so it has greatly benefitted communications. ### 8. SnapComms Customer Service is the Best! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** September 08, 2022 **What do you like best about SnapComms?** Besides the great features SnapComms already have, they are always working on improvements and I really like the customer service is always provided by our Rep Janice Little **What do you dislike about SnapComms?** No, there is nothing I dislike from SnapComms. I really enjoy their system and their customer service team. **What problems is SnapComms solving and how is that benefiting you?** Currently, we are not waiting for significant improvements, but we are delighted to get the new feature where you can have decision flows ### 9. SnapComms has been a great tool digital signage as screensavers and sending actionable alerts. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Enterprise (> 1000 emp.) **Reviewed Date:** August 29, 2022 **What do you like best about SnapComms?** Very easy user interface where you can publish and view results quickly. **What do you dislike about SnapComms?** Pushing out new MSI clients to users. Would love them to auto update software. **What problems is SnapComms solving and how is that benefiting you?** Using Alerts to get employees to take action on initiatives and the ability to send reminders only to those that did not complete the task. ### 10. User friendly, efficient, smart communication tool **Rating:** 5.0/5.0 stars **Reviewed by:** Jodie P. | Information Technology Project Coordinator, Enterprise (> 1000 emp.) **Reviewed Date:** November 11, 2021 **What do you like best about SnapComms?** Snapcomms is very easy to use, I have been able to train other team members quickly. The pop-ups and ticker messages look professional and has really assisted our Trust with getting key messages out to staff with immediate effect, rather than relying on colleagues opening emails or reading newsletters. **What do you dislike about SnapComms?** Not much! However, a feature I feel is missing is that I have to rely on my technical colleagues to create AD groups for targeted messages. You can make groups on Snapcomms manually, but this can be time-consuming,it would be great to be able to export a group in via CSV quickly and be able to do this myself. **Recommendations to others considering SnapComms:** Snapcomms is a great tool any company would benefit from procuring this tool, I would recommend undertaking the package that also includes survey tools. **What problems is SnapComms solving and how is that benefiting you?** We know some colleagues do not read our manual comms, etc emails and newsletters. Snapcomms forces the message to be seen, even if its just the pop up. If you title the pop up correctly you know it will get a message across or entice the user to open the message. Being able to track who has read or dismissed the messages is also really useful. ### 11. Does Exactly What We Need It To **Rating:** 5.0/5.0 stars **Reviewed by:** Jim P. | I.T. Helpline Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 19, 2021 **What do you like best about SnapComms?** Snapcomms is an excellent replacement for mass emails to the entire company for alerts that IT needs to communicate. We found that nearly half of our intended email audience is either not in a position to read their emails or just don't read the emails in a timely fashion. With Snapcomms, a desktop alert window will display on their desktop over all other screens or display on mobile devices in the same style. Communicating with Snapcomms ensures our message gets across to everyone in a timely, efficient, and easily viewable manner. **What do you dislike about SnapComms?** Although Snapcomms communicates in a highly efficient manner, the cost of the product might place it out of reach of smaller offices on a budget. **What problems is SnapComms solving and how is that benefiting you?** We noticed with email blasts to the entire company that there would always be pockets of users who never read or ignored essential emails, for whatever reason. With Snapcomms, the user needs to do nothing to receive a message. As long as you deploy the tiny Snapcomm app to all your companies devices, the employee will be guaranteed to see your message seconds after you distribute it to either a specific group or the entire company at once. ### 12. SnapComms has an A+ Application and Service **Rating:** 5.0/5.0 stars **Reviewed by:** Jonathan C. | N, Enterprise (> 1000 emp.) **Reviewed Date:** October 26, 2021 **What do you like best about SnapComms?** I like SnapComms the best is their wide range of services that could spread communication throughout our organization. This is good for Emergency and for the executive to convey their messages. **What do you dislike about SnapComms?** Sometimes it locks the computer up coming from the snapcomms. I believe they fixed that on their new update which I did not try yet. **Recommendations to others considering SnapComms:** This product is very easy to use. It is cloud based, so you don't have to purchase hardware for it. It is a very easy setup, all I had to do is deployed the agent via group policy and push the notifications and screen savers. This is good on our company which deals with HIPPA. **What problems is SnapComms solving and how is that benefiting you?** Their customer support replies on a timely manner. Not only that but the Account rep and even the educator gave us best service when transitioning from On prem to Cloud based service. ### 13. Fantastic product, excellent service and support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Enterprise (> 1000 emp.) **Reviewed Date:** October 28, 2021 **What do you like best about SnapComms?** SnapComms allows us to communicate with our users in a very efficient and reliable way. It offers an extensive palette of tools to achieve effective and tailored communication. It can be as intrusive as needed while delivering the relevant information with ease. The reporting section is brilliant, very detailed, and valuable. The tools that SnapComms provides are straightforward to use, with easily customizable content and with an efficient targeting mechanism. **What do you dislike about SnapComms?** Real-time updates from the ongoing communications are less than optimal; nevertheless, they are helpful for preliminary information about the running campaigns. **What problems is SnapComms solving and how is that benefiting you?** Efficient communication during an OS migration (for example) is essential for us. SnapComms delivers just that with ease and reliably. Another use case was engaging our users to complete surveys or communicating deadlines for various activities organized in our organization. Using SnapComms allowed us to speed up the execution of some organization-wide activities, coordinate events, and alert relevant teams in case of extraordinary situations. ### 14. We needed employees' attention: SNAP Comms cut through the clutter & reached them successfully **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Entertainment | Mid-Market (51-1000 emp.) **Reviewed Date:** March 20, 2020 **What do you like best about SnapComms?** I love that you can choose to position on screen: We established rules so less important stuff appears differently than time-sensitive stuff. Employees can tell which messages have urgency just by where they pop up. Also love that we can tell who has engaged and who hasn't, and we can target right down to an individual if necessary. **What do you dislike about SnapComms?** Links are an unusual, light color: Our users with vision challenges say they are hard to see. **Recommendations to others considering SnapComms:** Don't be scared to try it on simple messages or use it to drive traffic to another info source, or even send directives to select target audiences. Let people know you've got a new tool. In our organization, people worry about viruses and phishing and hesitate to click to quickly. Let them know it's coming to ease any security concerns they might have. **What problems is SnapComms solving and how is that benefiting you?** Employees have too much email and our intranet has some challenges reaching people. With SNAP we know that the message reaches them - even if they don't check other communications vehicles. **Official Response from Max Alexander:** > Thank you for taking the time to give us feedback! We're so glad to hear that SnapComms is helping your organization cut through the clutter and reach your employees. We agree that it is essential to launch SnapComms to employees so that they are aware and don't think the software is a virus or harmful in any way. We also have our launch templates where users can be alerted by existing communication channels. Furthermore, we hear your concerns on the impact of current colors for users with vision challenges and we are working towards addressing this concern. In the meantime, link colors can be adjusted as required (Display Settings -> Style) and are controlled within the content manager. ### 15. Reducing Inbox noise while increasing outreach **Rating:** 5.0/5.0 stars **Reviewed by:** Judi F. | Rhythm Guitar, Background Vocals, Mid-Market (51-1000 emp.) **Reviewed Date:** October 18, 2021 **What do you like best about SnapComms?** Like most law firms or corporations, there are many communications that need to be facilitated daily, often weekly or monthly. Regular emails on a vareity of topics was commonplace at Kelley Drye before the implementation of Snapcomms. Snapcomms makes it possible for us to send monthly reminders using the tickler or more urgent messages using the pop-up screen. Overall we have reduced the number of emails that we send which, in turn reduces Inbox noise. **What do you dislike about SnapComms?** There isn't anything that I dislike about the product or service. **What problems is SnapComms solving and how is that benefiting you?** Just in time communications, reduction in the reliance on email. **Official Response from Max Alexander:** > Thanks for your feedback! We're glad to hear you find the tickers useful for sending monthly reminders and that you can get the message across with pop-up alerts. Reducing noise in your inboxes is what we're all about - getting your messages read by employees. ### 16. Great fit for our business **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Gambling & Casinos | Enterprise (> 1000 emp.) **Reviewed Date:** September 24, 2019 **What do you like best about SnapComms?** We can deploy Snapcomms to all of our retail shops with automation and it is easy to manage users/groups from the portal to quickly publish an alert/messages. Overall very easy to setup alert and quickly deploy them **What do you dislike about SnapComms?** One main thing for us was the auto update of the Snapcomms application without intervention (remotely) but this has been addressed in a recent update so nothing to report! **Recommendations to others considering SnapComms:** If looking to manage alerts to hundreds of PC remotely then Snapcomms is the application you need to get! **What problems is SnapComms solving and how is that benefiting you?** Being able to deploy easily to a large array of PCs all over our retail estate, saves a lot of time for helpdesk but also makes sure that company communications are efficient and completed! ### 17. Very useful toolset **Rating:** 5.0/5.0 stars **Reviewed by:** Laura D. | Digital communications manager, Enterprise (> 1000 emp.) **Reviewed Date:** November 11, 2021 **What do you like best about SnapComms?** Easy to use interface and the ability to target different areas. **What do you dislike about SnapComms?** No problems with SnapComms itself, just how it was deployed by our IT team. They took a long time to roll out to all workstations. **Recommendations to others considering SnapComms:** A really great tool with loads of potential to use for better staff communications and engagement **What problems is SnapComms solving and how is that benefiting you?** Urgent alerts to all workstations; themed screensavers to support other messaging or just standalone. Able to target staff in other clinical areas with essential reminders for them. ### 18. SnapComms has allowed us to communicate quickly and efficiently in the organization. **Rating:** 4.5/5.0 stars **Reviewed by:** Faydon F. | Information Technology System Analysis, Mid-Market (51-1000 emp.) **Reviewed Date:** October 18, 2021 **What do you like best about SnapComms?** The templates are the most helpful, and the upside using it that we are able to gather information and send information **What do you dislike about SnapComms?** the application is too resource-intensive **Recommendations to others considering SnapComms:** It can be the best tool for communicating with staff and being interactive. Making most tasks funny and exciting to do. We have made successful decisons using the application. Once used appropiately the applictaion with bring great benifit to your company. **What problems is SnapComms solving and how is that benefiting you?** We have been able together covid data, and we were able to make quick decisions ### 19. Effective Internal Communications Tool **Rating:** 4.5/5.0 stars **Reviewed by:** Jerry F. | VP, Project Management, Enterprise (> 1000 emp.) **Reviewed Date:** October 20, 2021 **What do you like best about SnapComms?** Snapcomms enables us to target communications based on role and location. For instance, Medical Assistants at 18th St should see these slides (as screensavers) but show different slides at other sites. **What do you dislike about SnapComms?** Not all of our distribution groups are supported. If not, we need to re-create them differently. **What problems is SnapComms solving and how is that benefiting you?** Change management is always a problem with a fast-growing company like ours. We use Snapcomms to mitigate this problem by displaying screensavers that contain updates previously taught but often forgotten. ### 20. I love using this app. I can easily send updates to staff **Rating:** 4.0/5.0 stars **Reviewed by:** MELANIE M. | Business Intelligence Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** November 05, 2021 **What do you like best about SnapComms?** I love the lock screens aspect of it I can easily send out updates or welcomes to new members and I love how we can pinpoint different groups of staff **What do you dislike about SnapComms?** I find the entire suite of items great our organization would require the upgraded package for more options **What problems is SnapComms solving and how is that benefiting you?** Communication issues while working at home in this pandemic ### 21. Simple, yet complex solution **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** October 26, 2021 **What do you like best about SnapComms?** The speed and simplicity of SnapComms. I really like the dashboard and analytics as well. The overall solution is as complex or simple as you need it to be. **What do you dislike about SnapComms?** There's no metrics for users to click on the SnapComms ball in the tray and observe headlines that would factor into the success rates in the dashboard **What problems is SnapComms solving and how is that benefiting you?** So far, we are able to alert end users of incidents regarding software and application outages in minutes, whereas we used to be at a minimum of 45 minutes. Our users are now more informed sooner. ### 22. Great Communications tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Government Relations | Enterprise (> 1000 emp.) **Reviewed Date:** October 27, 2021 **What do you like best about SnapComms?** SnapComms is an intuitive tool to reach many people across many cities to advise of critical business information relating to them. Able to include standard templates and create lists within the tool to reach different groups of individuals for their related business has been extremely beneficial to the organization. **What do you dislike about SnapComms?** Some features in the tool are not as intuitive to use, such as alignments, bullet points, font is not always consistent. **What problems is SnapComms solving and how is that benefiting you?** Critical information to business areas that server the public is being provided immediately right on their screen and they are not having to look into their work email to see if there is any issue being experienced, the information pops up right on their screen and they are able to advise the individual they are serving of the situation. ### 23. Wonderful product and support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Enterprise (> 1000 emp.) **Reviewed Date:** November 10, 2021 **What do you like best about SnapComms?** The platform is easy to use. Any feedback or feature requests are always considered. Over the years, quite a few features we have requested have made their way into the product. **What do you dislike about SnapComms?** Api access to be able to automate some of the work being done manually is only now being added to beta. **What problems is SnapComms solving and how is that benefiting you?** Snapcomms provides us the ability to quickly and easily communicate to our users. The various streams that can be used helps drive communication being read and avoid filling up users mailboxes. ### 24. SnapComms brings a modern feel to Internal Communications **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** October 18, 2021 **What do you like best about SnapComms?** User-friendly interface with an excellent combination of tools/features to make internal communications effective and attractive to the receiver. **What do you dislike about SnapComms?** So far, I have no issues with the service or product offered by SnapComs. **What problems is SnapComms solving and how is that benefiting you?** Snap Comms has allowed us to disseminate information to staff in a unique way that ensures visibility. In addition, the RSVP and survey tools are a great add-on. The added benefit is the detail of the reports that can be generated to ensure who is receiving messages and the ability to collate responses from surveys. **Official Response from Max Alexander:** > Thank you for your feedback! We're happy to hear you find the RSVP and survey tools to be a great add-on. Surveys are an excellent tool to gain insights to shape your organization. You might enjoy our new blog on employee engagement surveys - see the link below. ### 25. Key projects communication **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** October 27, 2021 **What do you like best about SnapComms?** Deliver information in a timely, clear, and prompt manner. Give greater visibility and importance to the company's key projects. Taking internal communications to another level. To be able to measure employee engagement quickly, comfortably, and efficiently. **What do you dislike about SnapComms?** Mac users are having problems with the app **What problems is SnapComms solving and how is that benefiting you?** Deliver information in a timely, clear, and prompt manner. Give greater visibility and importance to the company's key projects: Completing compliance eLearning courses, Onboarding, Global events. It is a very efficient way to reach employees. ### 26. Essential tool for non-email corporate communication **Rating:** 5.0/5.0 stars **Reviewed by:** Alexandre F. | PMO, Enterprise (> 1000 emp.) **Reviewed Date:** October 29, 2021 **What do you like best about SnapComms?** Possibility to target group or users directly **What do you dislike about SnapComms?** the editor could be better, with drag and drop maybe. **What problems is SnapComms solving and how is that benefiting you?** We can quickly communicate with all of our employes when we have suspicious cyberattack. ### 27. Great communication tool **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** October 21, 2021 **What do you like best about SnapComms?** SnapComms is very easy to use and quick to access to get a message out to stakeholders quickly. **What do you dislike about SnapComms?** Some of the design features within SnapComms seem a bit old-fashioned. **What problems is SnapComms solving and how is that benefiting you?** With the addition of using the SnapComms screensavers, I am able to provide another communication touchpoint. It's also nice when other leaders in the organization see the value and request for additional communication to be pushed through this channel. ### 28. SnapComms - Great Communication Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** October 18, 2021 **What do you like best about SnapComms?** The ease of use to build a screen saver to share with staff, east to send out a emergency notification that saves time **What do you dislike about SnapComms?** No concerns found yet, great too to use in our location **What problems is SnapComms solving and how is that benefiting you?** Communication - with 60+ employees all over a building, this program allows me to share information in real-time with everyone. The ticklers are awesome to use for downtime notifications, etc **Official Response from Max Alexander:** > Thanks for your feedback! We're so glad that you find the ticker tools useful for downtime notifications and that SnapComms assists with real-time employee communication within your organization. ### 29. Very effective communication tool **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** November 04, 2021 **What do you like best about SnapComms?** Quick effective communication channels and a host of templates and different deployment methods for messaging **What do you dislike about SnapComms?** Some limitations on changing designs and templates but these are very minor **What problems is SnapComms solving and how is that benefiting you?** Ability to communicate essential messages quickly in a time-efficient manner and in a way that alerts staff without the need to access email ### 30. Great customer service, useful application to update staff **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Government Administration | Enterprise (> 1000 emp.) **Reviewed Date:** November 11, 2021 **What do you like best about SnapComms?** The ability to target and get messages out to staff quickly and effectively. **What do you dislike about SnapComms?** Sometimes can feel clunky however think this is because we aren't on the cloud **What problems is SnapComms solving and how is that benefiting you?** That we are able get messages out and update on important announcements ### 31. Works Great **Rating:** 4.0/5.0 stars **Reviewed by:** Michael S. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 20, 2021 **What do you like best about SnapComms?** The software is easy to use and lets me get information out quickly. **What do you dislike about SnapComms?** Sometimes it seems like we have delays on getting the messages out to employees. **What problems is SnapComms solving and how is that benefiting you?** This software allows us to get information to employees very quickly. ### 32. Snapcomm Saves Lives **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** October 21, 2021 **What do you like best about SnapComms?** The ability to reach out to clinical staff quickly and cleanly **What do you dislike about SnapComms?** The pricing guide is by person not device. **Recommendations to others considering SnapComms:** This is a simple tool that provides great value. **What problems is SnapComms solving and how is that benefiting you?** The need to send a message to thousands of people that will not interrupt their computer application sessions. ### 33. Wonderful customer service and excellent software! Definitely recommend **Rating:** 5.0/5.0 stars **Reviewed by:** Maddy N. | Marketing, Communications & Engagement Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** June 02, 2020 **What do you like best about SnapComms?** The Customer Service! We have been very busy with COVID and our Snapcomms liaisons regularly checked in to ensure we felt supported and had the tools we needed to progress in understanding and implementing the application. Always very friendly and professional, the Snapcomms team assigned to us always made themselves immediately available for further training and any questions. Training always involved detailed and easy to follow presentations, sharing of screens, friendly tips and the teams professional attitudes and expertise provided me with deeper understanding of the applications that made me passionate to use the content manager! **What do you dislike about SnapComms?** Nothing - always felt very important to the Snapcomms staff and find the content manager/reports very nice to use. **Recommendations to others considering SnapComms:** We reviewed multiple organisations like Snapcomms before making the decision to go with Snapcomms. Snapcomms was by far the most professional, prepared and supportive. Often when implementing new softwares you can feel left high and dry by the company once you have signed the contract but Snapcomms has been nothing but super supportive and always readily available for us should we have any need for further training or questions. **What problems is SnapComms solving and how is that benefiting you?** More engagement with staff as often important news or messages were sent to staff via email which both cluttered inboxes but went unread. With snapcomms it is a fun, succinct, visual way to grab employee attention and get our message across. Even using the scrolling ticker for minor news such as "Staff newsletter now available on intranet" has increased readership/engagement as often people would not go looking for this information but it is super accessible via one click! ### 34. They aren't happy until you have everything you need; from information to training and on-boarding. **Rating:** 5.0/5.0 stars **Reviewed by:** David W. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 02, 2020 **What do you like best about SnapComms?** Every employee of snapcomms I have dealt with is both highly proficient and friendly. You really get a sense that you are part of a 'team' and they are motivated by your ability to use the solution you purchased. Speaking of which, compared to other providers the pricing is highly competitive and transparent; something that other providers can't always say. **What do you dislike about SnapComms?** We have been working with snapcomms since March, 3 months in total. As of writing this review I don't have any criticism of the solution provided, on-boarding process or customer service. All have been exceptional. **What problems is SnapComms solving and how is that benefiting you?** I initially reviewed snapcomms for it's emergency communication capabilities; however, subsequent exposure to available features mean that snapcomms is becoming more of an integrated tool within the City's all round communications capabilities. ### 35. Excellent tool for internal communication and encouraging employee engagement **Rating:** 5.0/5.0 stars **Reviewed by:** Dustin M. | Business and Engineering Systems Operations Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 09, 2019 **What do you like best about SnapComms?** Our company has been using Snapcomms for the last 2 years and absolutely love it. The user interface is sleek and easy to use and allows us to create a company-wide screensaver that we can share across all employees in North America. We use it frequently to communicate company news, change of positions, new hires, etc. We have only taken advantage of the alert notifications a few times, and while it does seem extremely useful, we just haven't had any major frequent uses for such functionality. We still have to try out the other features such as survey and ticker. **What do you dislike about SnapComms?** It would be nice if Snapcomms could develop more functionality for end-users to configure their notification settings. For example, if a user could have Snapcomms go on "snooze" mode when a certain exe is running (such as Photoshop.exe), that would be extremely helpful. Additionally, there have been times where the screensaver can affect performance when using high-end engineering software. It isn't drastic, and only a few users have noticed it. **Recommendations to others considering SnapComms:** Ensure you have an implementation strategy and that others are willing to contribute to the content on a frequent and recurring basis **What problems is SnapComms solving and how is that benefiting you?** Our main issue was getting company news in an easy and readable format to remote employees. We have about 30+ employees across North America and we used to receive a lot of feedback that those employees didn't feel engaged or part of the company culture. A lot of them didn't know when new positions were created or when employees were promoted. We weren't finding much success with a company newsletter, as we would often hear that it got lost in email traffic. A company newsletter also took a tremendous amount of time to put together. ### 36. Great product for wall mounted kiosks **Rating:** 5.0/5.0 stars **Reviewed by:** Shawn P. | Board Member, Hospital & Health Care, Enterprise (> 1000 emp.) **Reviewed Date:** October 22, 2019 **What do you like best about SnapComms?** The configuration of what set of images display at which location can be setup once and then an average user can change out the images as they see fit. I only ever have to login to see if there are product updates to deploy. We can re-image a kiosk and then deploy the SnapComms client again and it will immediately start working because the user and computer management in the web portal is so good. We have a person at Corporate and someone at each facility that adds images to the screensaver and they never have an issue with it. **What do you dislike about SnapComms?** We currently do not have any issues with SnapComms or have anything we dislike. It works great. **Recommendations to others considering SnapComms:** There is nothing better out there especially at this price point! The management is easy and the content is easy for anybody to add. **What problems is SnapComms solving and how is that benefiting you?** We had a small issue with some of our devices locking up while the images where playing, but we sent the error to the SnapComms team. They found the issue and released a patch to fix it! ### 37. SnapComms has increased readership of our companywide messages significantly **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Architecture & Planning | Mid-Market (51-1000 emp.) **Reviewed Date:** March 30, 2020 **What do you like best about SnapComms?** I like that we can post engaging multimedia messages, and track readship **What do you dislike about SnapComms?** I dislike that we have to use several workarounds for features that do not exist in SnapComms yet, or do not work fully. Examples: archive messages without having to leave them published indefinitely, print/PDF messages, get notified via email about SnapComms survey responses. **What problems is SnapComms solving and how is that benefiting you?** Our email campaigns were only getting 40-50% read rates. Our SnapComms have all had 80-95%. We were unable to share videos, animations, and surveys directly in our emails, which we can now do with SnapComms. ### 38. SnapComms took us to the next level of communications. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.) **Reviewed Date:** November 24, 2019 **What do you like best about SnapComms?** Fast and effective tool for communicating critical information to staff. Its well designed and easy to use. Also our end users loved it and it proved very popular with lots of very positive feedback. **What do you dislike about SnapComms?** Struggling to think of a genuine dislike. Just asked my IT team if they had anything and there was not a single thing we disliked about it. **Recommendations to others considering SnapComms:** SnapComms staff are extremly helpful with everything. Our experience from our initial sales request, through Implementation and then used in Production has been nothing short of amazing. We deal with a large number of software vendors (80+) and SnapComms are streets ahead with Sales and Support. **What problems is SnapComms solving and how is that benefiting you?** We used to have trouble communicating system outages to users, large emails just wasn't cutting it. We were implementing a new corporate system and as it was being built from scratch there were frequent outages. SnapComms eased our pain, and our users, considerably - we didn't clog up staff inboxes with repetitive emails and we could target users who were active (eg staff on leave didn't have to return to an inbox full of irrelevant messages). ### 39. SnapComms **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.) **Reviewed Date:** November 22, 2019 **What do you like best about SnapComms?** The alerts and tickers are mainly used in my organization. It allows communication of information directly on the screen. Many users are not checking their emails regularly and therefore not receive important information promptly. SnapComm resolved this issue. **What do you dislike about SnapComms?** I found the video alerts are the only issue I've ever had with this system. Primarily because the video we posted is from internal Office 365 apps and required users to authenticate before seeing the content. As opposed to Youtube videos work without issue. **Recommendations to others considering SnapComms:** Identify content contributors who will provide the information to be shared on a regular basis. Don't worry about if the information you are sharing seems redundant (i.e, the info was shared via email). Important information should be shared multiple times and via multiple channels. Also, encourage those who are always on the go to download the mobile app to stay in the loop of alerts. **What problems is SnapComms solving and how is that benefiting you?** Communication! We are striving to improve communication across the organization and with SnapComm it offers multiple channels to do this besides just email. ### 40. Feature-rich, easy to use, and excellent support **Rating:** 5.0/5.0 stars **Reviewed by:** Audra J. | Director of Systems Optimization, Architecture & Planning, Mid-Market (51-1000 emp.) **Reviewed Date:** November 18, 2019 **What do you like best about SnapComms?** Not only does SnapComms prevent important messages from getting lost in inboxes, it allows us to embed videos and other multimedia content to provide clean-looking messages with depth of information. Not only do the various message formats/channels provide an array of options, but sophisticated scheduling and targeting make messages easy to manage and ensure receipt - as well as avoid bothering people who don't need to see the message. Support has been excellent. We haven't had any bugs or issues, but our CSM has devoted a lot of time to making sure we are well trained and taking full advantage of SnapComms. **What do you dislike about SnapComms?** They didn't insist on a physical visit to New Zealand for training. :) **What problems is SnapComms solving and how is that benefiting you?** Reaching employees with important messages when emails wouldn't be read; more engaging and rich content in messages than is possible by email; auditing which users have been reached. ### 41. Effective way to communicate with staff **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** December 12, 2019 **What do you like best about SnapComms?** The ability to schedule alerts for different timeframes and schedules, as well as audiences. **What do you dislike about SnapComms?** The system can be quite clunky and doesn't allow for customisation of the pop-up alert (it always has the Read now and Read later buttons). It would be good to be able to just have the pop-up as an image that says "click here" (by our designer) and clicking on the image opens the alert. The new preview function has been a bit buggy as well. **What problems is SnapComms solving and how is that benefiting you?** Communicating effectively with staff about significant issues, as well as using it to educate staff on bite-sized IT related learnings. It's great to be able to target a specific office location as well, when there is an issue that only impacts one region. ### 42. SnapComms in the House **Rating:** 4.5/5.0 stars **Reviewed by:** Ophy K. | Apps Support Engineer i, Enterprise (> 1000 emp.) **Reviewed Date:** November 27, 2019 **What do you like best about SnapComms?** That is immediate communications to one person or to many. Very easy implementation. It was like having a new toy to play with. **What do you dislike about SnapComms?** The fact that we loose the cursor focus when a ticker is delivered was a technical difficulty. **Recommendations to others considering SnapComms:** I would advise Administrators to learn the application solid in order to get the best value. It's very easy to learn but it takes practice and creativity. **What problems is SnapComms solving and how is that benefiting you?** We used SnapComms to deliver explicit communications for a new application roll out. It was extremely beneficial. ### 43. Impactful tool for Your Message! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Mining & Metals | Enterprise (> 1000 emp.) **Reviewed Date:** January 16, 2020 **What do you like best about SnapComms?** I like that SnapComms offers a unique delivery of your message that ensures the recipient will take note. I like that you have the ability to continue "popping" the message until it is read. **What do you dislike about SnapComms?** I wish there were additional options for the animation of the message delivery. **Recommendations to others considering SnapComms:** Great tool - once you use it, you will love it! **What problems is SnapComms solving and how is that benefiting you?** We are using SnapComms to share messages that are important to our business as well as a tool for creating awareness related to Cyber Security. ### 44. SnapComms has been mt Internal Communications Savior **Rating:** 5.0/5.0 stars **Reviewed by:** NATALIE L. | DIRECTOR OF INTERNAL COMMUNICATIONS, Enterprise (> 1000 emp.) **Reviewed Date:** November 22, 2019 **What do you like best about SnapComms?** SnapComms as easy and effective tool in communicating with employees across multiple locations. I love the desktop pop-up feature! I consistently get over 90% engagement when using this tool. **What do you dislike about SnapComms?** There is honestly nothing I dislike about the program. The platform is amazing and the customer service is stellar. It is a little pricey, but worth it! **Recommendations to others considering SnapComms:** If you are looking for an excellent alternative to email to increase employee engagement, SnapComms is the answer. My staff overlook emails, but they **What problems is SnapComms solving and how is that benefiting you?** SnapComms is the core of my Internal Communications. We use it to communicate updates, issue quizzes, and even RSVP for events. I don't know what I would do without SnapComms. ### 45. Excellent product and fantastic customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** June 29, 2020 **What do you like best about SnapComms?** Customer service Ease of use Swift technical assistance **What do you dislike about SnapComms?** Nothing really, find the product very good **What problems is SnapComms solving and how is that benefiting you?** By using snap comms we’ve been able to more effectively communicate with our customer base ### 46. Optimizes internal business communication.. **Rating:** 5.0/5.0 stars **Reviewed by:** ANDREA T. | ANALISTA DE RECURSOS HUMANOS, Mid-Market (51-1000 emp.) **Reviewed Date:** May 30, 2019 **What do you like best about SnapComms?** It is a program with a very friendly interface, a simple but elegant design, easy to use and configure, does not require learning curve, allows to increase communication between employees of your company with human resources staff. With this tool you can create browser-based content to design and send important messages to the device of employees anywhere, has different form of implementations installed (Mac and Windows), in the cloud, SaaS, web, mobile: native iOS and of Android. A highlight of this program is the panic button that allows users to transmit emergency situations and the information sheet that facilitates the creation of a high quality and attractive internal newsletter, which will be displayed as a pop-up window on the screen of the devices where users have their accounts, thus ensuring visualization by employees. **What do you dislike about SnapComms?** It is very functional, however I would like to be able to visualize a function of the database of the employees and not have to filter them through the users, in order to send messages, circulars to certain departments in a simpler way, because as a food processing plant, when the production lines enter mandatory stop for maintenance would be convenient only pass those information to the members of production and not the rest of the employees. **What problems is SnapComms solving and how is that benefiting you?** This program facilitates or expands the channels of communication between human resources departments with the rest of the employees of the companies, so it is excellent to disseminate information therefore we have been allowed to publish notifications of emerging alert directly in the device of the user in addition to collect information of interest to the management of personnel through questionnaires and surveys. In addition to allowing us to implement throughout the company the corporate screensaver installed in all the devices of our factory, is a great communication tool so it is of vital importance in the good performance and communication flow between employees. ### 47. SNAPCOMMS REVIEW **Rating:** 4.5/5.0 stars **Reviewed by:** Damaris M. | Sales Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** August 07, 2019 **What do you like best about SnapComms?** This is a greatest internal communication tool. No doubt with that. This has increased the communication stability in our organisation and now we are in a better position. The manager uses it to send urgent messages to everyone around the company; this is because it is fast and accurate. To add on this it is convenient whereby there are no training collage to use SnapComms so it is very simple to use. **What do you dislike about SnapComms?** With my 6 mounth experience with SnapComms I find it with no diffuculties or disadvantages. As a matter of facts its just benefits **Recommendations to others considering SnapComms:** I recommend it to every organisation out there. SnapComms is one of the best. **What problems is SnapComms solving and how is that benefiting you?** This has increased communication stability in our company whereby you can talk to any person around the company with a lot of ease. Thank you SnapComms ### 48. Easy and flexible **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Government Administration | Enterprise (> 1000 emp.) **Reviewed Date:** December 12, 2019 **What do you like best about SnapComms?** The Scrensavers are fantastic. We can now change these out, target specific teams and respond quickly compared to when our ICT team managed these. SnapComms to great! **What do you dislike about SnapComms?** It was fidly to create the newsletter template but now we're there, I'm looking forward to using it. **Recommendations to others considering SnapComms:** Good governance to maintain quality where you have lots of people creating alert content. **What problems is SnapComms solving and how is that benefiting you?** Flexible, responsive screensavers ### 49. Easy & Effective **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Gambling & Casinos | Enterprise (> 1000 emp.) **Reviewed Date:** September 24, 2019 **What do you like best about SnapComms?** That you could figure out most features with no training, the level of customisation available, the hassle free install and updates. Requires basically no maintenance. **What do you dislike about SnapComms?** Nothing negative to say. Nothing negative to say. **Recommendations to others considering SnapComms:** If you want a communications platform that's set & forget this is for you. **What problems is SnapComms solving and how is that benefiting you?** Important information becomes very difficult to ignore, you know exactly where it hasn't been seen and can re-send it there until it has been noticed without bothering workstations whose users have acknowledged the message - so it has benefited us by giving us the confidence in knowing a notification has been taken on board. ### 50. Easy and intuitive **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Machinery | Mid-Market (51-1000 emp.) **Reviewed Date:** December 13, 2019 **What do you like best about SnapComms?** Central management of useful functions. Standard users can manage content. **What do you dislike about SnapComms?** Had a few issue getting screensavers working but nothing major. **Recommendations to others considering SnapComms:** Considering using it. It's combines all necessary methods of org wide communications in one place. Really slick. **What problems is SnapComms solving and how is that benefiting you?** Communication, ScreenSaver and Digital Signage. Employees comment on the content they see quite frequently. ## SnapComms Discussions - [Would the application think of changing the memory usage ?](https://www.g2.com/discussions/would-the-application-think-of-changing-the-memory-usage) - 1 comment, 1 upvote - [View SnapComms pricing details and edition comparison](https://www.g2.com/products/snapcomms/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-12+21%3A20%3A53+-0500&secure%5Bsession_id%5D=83d19ce5-37e5-49f3-bc32-88126f4f48fe&secure%5Btoken%5D=a6d2e9b42c6811ade9db6807ee127d8f781af929a78d0e9a9b09c9a526b854e6&format=llm_user) ## SnapComms Features **Generative AI** - AI Text Generation - AI Text Summarization **Administrative Tasks - Frontline Worker Communication Platforms** - Training & Learning Modules - Health & Safety Policies - Onboarding & Offboarding - Surveys & Feedback - Employee Services - Knowledge Management **Newsletter Interface Features - Internal Newsletter Software** - Feedback - Design - Content Embedding **Platform Basics** - Reporting & Dashboards - Interoperability **Communication Features - Frontline Worker Communication Platforms** - Group Messaging - Private Messaging - Announcements - Emergency Notifications **Newsletter Management Features - Internal Newsletter Software** - Collaboration - Personalization - Archive **Platform Content** - Employee Pulse Surveys - Survey Customization - Goal and Challenge Creation - Science-based templates **Operations - Frontline Worker Communication Platforms** - Shift Scheduling - Insights & Analytics - Task Management - SOPs & Documentation **Administrative Features - Internal Newsletter Software** - Security - User Permissions - Compliance - Integration **Platform Additional Functionality** - Employee Segmenting - Goal and Challenge Creation - Peer Recognition - Social Feedback Portal **Agentic AI - Frontline Worker Communication Platforms** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Performance - Mobility - Reporting - Dashboards ## Top SnapComms Alternatives - [Sociabble](https://www.g2.com/products/sociabble/reviews) - 4.7/5.0 (389 reviews) - [Workvivo](https://www.g2.com/products/workvivo/reviews) - 4.8/5.0 (2,600 reviews) - [DialMyCalls](https://www.g2.com/products/dialmycalls/reviews) - 4.7/5.0 (968 reviews)