Joshua H.
JH
Joshua H.
Systems Administrator III
Enterprise (> 1000 emp.)
"Snagit Makes Documentation Easy with Powerful Features and Great Value"
5/5
What do you like best about Snagit?

Snagit is incredibly helpful in terms of capturing all of the documentation that I need for helpful how-tos and has a plethora of features as well as ease of use. The interface is very simple and easy to use. It's priced very well and affordable for my day to day. Their support is fast in the event I've ever needed additional assistance. My biggest point of concern was how it would've negatively affected my system performance, but it didn't use up any of my resources negatively. Review collected by and hosted on G2.com.

What do you dislike about Snagit?

There's not very much that Snagit couldn't do for me and I didn't find myself disliking anything about Snagit. Review collected by and hosted on G2.com.

Hillary R.
HR
Hillary R.
Associate Trainer - AI for EAs
Small-Business (50 or fewer emp.)
"Easy, Fast, and Great Value—Snagit Is a Daily Essential"
5/5
What do you like best about Snagit?

Snagit is easy and fast to use with great drag-and-drop functionality. Support is easy to access and there are a lot of excellent training sessions available for a deeper dive.

I've been using Snagit for a long time, brought it to two companies I worked for, and now use it in my own company. It's an amazing value and I use it every day in my work.

Another reason I love Snagit is because the company values user input and uses it to improve the product. Review collected by and hosted on G2.com.

What do you dislike about Snagit?

I think the only thing I can say I dislike is that sometimes it takes the picture before I'm really ready but that is most likely a me issue and not a Snagit one! Review collected by and hosted on G2.com.

PJ
Puneet J.
Associate Professor of Finance
Mid-Market (51-1000 emp.)
"Intuitive, Well-Documented Tool That Integrates Seamlessly with macOS"
4.5/5
What do you like best about Snagit?

The software's UI is very intuitive, the Help files are excellent (i.e., you can read it and figure out the solution), and it has all the tools one needs (esp. if you're teaching online). I started using it during the pandemic and have continued to do so. Integrates very well with macOS. Review collected by and hosted on G2.com.

What do you dislike about Snagit?

The shift to an annual subscription model is one thing that I absolutely hate. It seems to be a general trend. I wish they'd come up with a "Basic" version that has a one-time fee. That would be sufficient for my needs since I usually don't need the new features in the latest version. Review collected by and hosted on G2.com.

Dave W.
DW
Dave W.
Owner / Designer / Writer
Online Media
Small-Business (50 or fewer emp.)
"Super Easy Screen Recording with Powerful Sharing and Annotations"
5/5
What do you like best about Snagit?

It's super easy to use. It automatically uploads images/videos to screencast.com for easy sharing. You can export the files in a myriad of ways. There are tons of annotation and markup options. There are also a few simple improvements for video screencasts. It's such a great tool for making tutorial videos that capture your screen. Review collected by and hosted on G2.com.

What do you dislike about Snagit?

The video editing could be a little bit better. Unfortunately, you have to pay for Camtasia if you want more advanced video editing. Review collected by and hosted on G2.com.

Dana T.
DT
Dana T.
CEO
Small-Business (50 or fewer emp.)
"My "desert island" software"
5/5
What do you like best about Snagit?

I am still a nearly daily user of Snagit, and still a fan. Will hopefully never have to let it go as one of my primary visual communication tools. They have rolled out some new features and updates that I like, such as improved scrolling captures. Review collected by and hosted on G2.com.

What do you dislike about Snagit?

I'd appreciate some better image manipulation tools such as color swapping or the ability to "clone" a nearby area to hide a cutout hole. Review collected by and hosted on G2.com.

Bill R.
BR
Bill R.
Principal Web Designer & Developer
Mid-Market (51-1000 emp.)
"Fantastic options for sharing screen captures"
5/5
What do you like best about Snagit?

I love its editor and ability to share screen captures and videos on a dedicated website that's very easy to access. I share mockups all of the time with it. It's very useful and customizable. Review collected by and hosted on G2.com.

What do you dislike about Snagit?

Sometimes the options are so many that I need to customize the toolbar and fine tune it to the way I like to work, and it would be great to be able to export my settings and import them again. Review collected by and hosted on G2.com.

Mohd T.
MT
Mohd T.
Technical Analyst
Mid-Market (51-1000 emp.)
"Snagit Makes Screenshot Capture and Annotations Effortless"
5/5
What do you like best about Snagit?

What I like best about Snagit is how easy it is to capture screenshots and record screen videos. The editing tools are simple to use and make it quick to add annotations, highlights, and text. It saves time when creating tutorials, documentation, or sharing information with colleagues and customers. Review collected by and hosted on G2.com.

What do you dislike about Snagit?

One thing I dislike about Snagit is that i can sometimes feel a bit expensive compared to other screenshots tools. The software may also use more system resources when working large images or recordings . Other that, it is generally reliable and easy to use. Review collected by and hosted on G2.com.

KB
Kyle.Bravo@allmar.com B.
ServiceDesk Analyst / IT Infra
Information Technology and Services
Mid-Market (51-1000 emp.)
"Convenient Screenshot Editing for Documentation with a Friendly UI"
4.5/5
What do you like best about Snagit?

You can do multiple screenshots but at the same time there are lots of tools such as highlighting and shaping it before trying to send or attach it to email or just chat. Snagit is a convenient tool where you can literally screenshot and edit at the same time. Pretty convenient especially when creating documentations. User interface is friendly as well. Price is pretty affordable and support is top notch. Review collected by and hosted on G2.com.

What do you dislike about Snagit?

Snagit requires to be updated most of the time. When you use a lower version of Snagit especially when running latest Windows, you can notice the sluggish feel when using it, nonetheless its still the best capturing tool out there. Review collected by and hosted on G2.com.

FE
Fernando E.
Founder and Chief Strategist
Small-Business (50 or fewer emp.)
"Efficient Visual Creation for Tutorials"
5/5
What do you like best about Snagit?

I use Snagit to create tutorials, SOPs, visuals for coaching, and developing teams. I like that it lets me screenshot exactly what I want and add bubbles, arrows, and comments, making it easy to have direct conversations about important matters. I also appreciate the ability to change or remove image backgrounds and adjust resolution for clarity. It runs in the background without slowing down my system and is ready on demand. The feature to scroll down a page and capture everything is another thing I like. The initial setup was super easy, which is great. Review collected by and hosted on G2.com.

What do you dislike about Snagit?

I would like to have the snags that I create on my laptop to show up on my desktop since they are on the same Snagit account. That would be a huge upgrade. Review collected by and hosted on G2.com.

Ingrid C.
IC
Ingrid C.
Implementation Manager
Health, Wellness and Fitness
Enterprise (> 1000 emp.)
"Robust Screen Capture and Quick Annotation for Efficient Visual Communication"
5/5
What do you like best about Snagit?

Snagit is a robust screen capture and lightweight editing tool designed for efficient visual communication. It supports static screenshots, scrolling capture, and short video recordings with minimal performance overhead. Capture profiles and hotkeys allow for fast, repeatable workflows.

The editor includes essential annotation tools such as callouts, arrows, step labels, blur/obfuscation, and templates, enabling rapid creation of technical documentation and support artifacts. Asset management and export options support multiple formats, making it easy to integrate outputs into tickets, documentation, and knowledge bases. Review collected by and hosted on G2.com.

What do you dislike about Snagit?

While Snagit is powerful for basic capture and annotation, it has some limitations. Performance can slow when working with large or multiple captures, and video editing capabilities are fairly basic compared to dedicated video tools. The asset library can become cluttered over time, especially for users who capture content frequently, making organization more manual than desirable. Additionally, the licensing cost may feel high for users who only need occasional or simple capture functionality. Review collected by and hosted on G2.com.