SMTP2GO is everything you could possibly want from an email provider. The SMTP2GO service is fast and easy to setup. Over the years I have been with SMTP2GO, I cannot recall a single technical issue, downtime or deliverability problem.
The user interface is simple and straightforward. It is not over complicated. There are no excessive menus or fancy effects. It is clean, functional and intuitive.
The pricing structure is simple and fair. There is a free service for new users, with no strings attached, and a premium service for higher volume users like myself. SMTP2GO charge you simply on the number of emails you send. They don't try to catch you out with silly rules like per domain charges, or per contact list, or anything like that. It's straight forward billing.
The customer service is fantastic. Honestly one of the best customer service experiences from all of the providers I work with. Over the years we have experienced a few issues with our website. SMTP2GO got in touch with us to warn us of the unusual activity. Rather than suspending our account SMTP2GO quickly helped us resolve the problem. They have been very patient when we have been too busy to respond fast, and they have responded almost instantly when we have needed their help. When our phone calls have disconnected, they have called me back instantly. This company clearly puts customer service front and centre.
I can say with all honesty, SMTP2GO is one of the finest businesses we work with. We work with 3 different email partners for various different solutions (notifications, marketing, etc). If SMTP2GO offered more services, I'd switch over in a heartbeat.
Please do not change. Your simple interface, straightforward service and hassle free customer service is a breath of fresh air in the often over complicated world of IT. Review collected by and hosted on G2.com.