YK

Yogesh K.

Digital Marketing Executive

Mid-Market (51-1000 emp.)

1/23/2024

"SMTP.com: The Email Delivery Champion for Businesses"

5/5

What do you like best about SMTP.com?

Simple and user-friendly interface

Additional features Review collected by and hosted on G2.com.

What do you dislike about SMTP.com?

The free plan has significant restrictions on email volume and features, making it less usable for many potential users. Review collected by and hosted on G2.com.

AG

Arpit G.

Senior Software Developer

Mid-Market (51-1000 emp.)

1/18/2024

"Great Experience"

4.5/5

What do you like best about SMTP.com?

I liked their services, their UI to create email templates, campaigns to send emails Review collected by and hosted on G2.com.

What do you dislike about SMTP.com?

sometimes emails are blocked by firewalls, text limit in the emails Review collected by and hosted on G2.com.

UM

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

1/16/2024

"A comprehensive review on user experience"

5/5

What do you like best about SMTP.com?

- Ease of use

- Scalability

- Security features like encryption and authentication protocol Review collected by and hosted on G2.com.

What do you dislike about SMTP.com?

- It seems like they do not offer any trial period in my view, maybe they give it to big players Review collected by and hosted on G2.com.

EM

Evan M.

Email Marketing and Campaigns manager

Small-Business (50 or fewer emp.)

10/19/2022

"great customer service"

5/5

What do you like best about SMTP.com?

They have quite an aggressive sales team but the level of support and expertise they have is amazing.

We had deliverability issues with sparkpost before and they just shut down our account and with smtp folks we were able to quickly setup everything and have good results so far. Review collected by and hosted on G2.com.

What do you dislike about SMTP.com?

aggressive sales team,

No interface to manage email campaigns Review collected by and hosted on G2.com.

JC

Jack C.

IT Manager

Small-Business (50 or fewer emp.)

7/20/2018

"Very good experience"

5/5

What do you like best about SMTP.com?

It has actually served us well and created us a minimum of 50% of our brand-new company. I send out just 5000 e-mails every 2 weeks, usually without mistake. With every SMTP provider there will be some concerns, it's how you solve them, the support was spot on every time Review collected by and hosted on G2.com.

What do you dislike about SMTP.com?

The only cons I would point out is that the UI has to include some little functions, like password reset for extra accounts Review collected by and hosted on G2.com.

DB

Debby B.

Mid-Market (51-1000 emp.)

7/6/2018

"ease of use"

5/5

What do you like best about SMTP.com?

SMTP2GO is so easy to use and beneficial to our company Review collected by and hosted on G2.com.

What do you dislike about SMTP.com?

there is nothing I dislike about SMTP. it is a great product in my opinion. Review collected by and hosted on G2.com.

Recommendations to others considering SMTP.com:

when using SMTP, you will get everything you need to set up a mailing system to your employees. the product is so easy to use and it has benefited our company by letting us email their pay stubs instead of having to print 100's of paper stubs. Review collected by and hosted on G2.com.

What problems is SMTP.com solving and how is that benefiting you?

we have direct deposit and this makes it so easy to get everyone their check stubs. Review collected by and hosted on G2.com.

AM

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

7/17/2018

"Great Deliverability"

5/5

What do you like best about SMTP.com?

Deliverability was top of the line. Works well with Mautic. Review collected by and hosted on G2.com.

What do you dislike about SMTP.com?

A little difficult to integrate. I had to work to get it to play well with open source automation. Review collected by and hosted on G2.com.

NZ

Nikita Z.

Small-Business (50 or fewer emp.)

12/2/2015

"Good Service"

5/5

What do you like best about SMTP.com?

Response time is very fast and service quality is on the very high level. Review collected by and hosted on G2.com.

What do you dislike about SMTP.com?

Nothing to mention here, everything we needed has been met. Review collected by and hosted on G2.com.

SD

Sean D.

Small-Business (50 or fewer emp.)

11/20/2015

"Great Service with Great Results"

5/5

What do you like best about SMTP.com?

The people behind SMTP, they always provide the utmost assistance and offer great advice/help if ever we stumble. Review collected by and hosted on G2.com.

What do you dislike about SMTP.com?

We've been wholly satisfied with SMTP and their services. Nothing for me to put here. Review collected by and hosted on G2.com.

Recommendations to others considering SMTP.com:

I highly recommend their service. They do an outstanding job right from the get go Review collected by and hosted on G2.com.

What problems is SMTP.com solving and how is that benefiting you?

We've used a variety of ESPs and SMTP has continually yielded some of the best results. They help to insure that our mailings get to our customers. Review collected by and hosted on G2.com.

AC

Verified User in Computer Software

Small-Business (50 or fewer emp.)

11/23/2015

"Best ESP infrastructure and service"

4.5/5

What do you like best about SMTP.com?

Very good infrastructure with white-listing, dedicated sending IPs and in-depth reporting. Review collected by and hosted on G2.com.

What do you dislike about SMTP.com?

We've had a few challenges on sufficient leadtime and notifications on maintenance work by SMTP.com. However, our account manager is in close contact with us to ensure this is not happening again in the future.

As SMTP.com is only hosted at one provider, we've had routing issues once. It would be beneficial if SMTP.com would have a second provider in a different country/location. Review collected by and hosted on G2.com.