---
title: SMTP.com Reviews
meta_title: 'SMTP.com Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 42 reviews by the users' company size, role or industry to
  find out how SMTP.com works for a business like yours.
aggregate_rating:
  rating_value: 3.3
  review_count: 42
  scale: '5'
date_modified: '2026-07-12'
parent_category:
  name: Marketing
  url: https://www.g2.com/categories/marketing
---

# SMTP.com Reviews
**Vendor:** Ziff Davis  
**Category:** [Transactional Email Software](https://www.g2.com/categories/transactional-email)  
**Average Rating:** 3.3/5.0  
**Total Reviews:** 42
## About SMTP.com
SMTP’s relay service infrastructure can solve your delivery issues — quickly. We maximize the number of emails that reach recipients’ inboxes by using our own IP addresses and monitoring your emails for anti-SPAM compliance. By improving your deliverability you’ll see improved ROI. Engagement rates will increase and you can use your resources more efficiently - to get the highest return on every marketing dollar you spend. To ensure the best deliverability, our Responsive Delivery system constantly monitors bounce rates and adjusts the parameters of your email delivery to ensure that your bounce and complaint rates stay at a minimum. SMTP’s relay services are as easy to use as they are effective. Our cloud-based service for email delivery enables you to easily begin using the service without the need for additional hardware or software.You control all aspects of your sending and can review your campaign statistics through your dashboard. With SMTP's Relay Services, you get: -Superior deliverability: Our experts closely examine your unique needs and serve as your guide and “interpreter” for ISPs that may be blocking your delivery. -FREE 24/7 support: You have unlimited access to phone, chat and email support, and a dedicated team of specialists will work to ensure all your service needs are met. -No contract: You can sign up month to month and try out our service. Our terms are highly flexible, so you can downgrade or upgrade your account anytime at no risk. Relay Service Features: -White-listed IP addresses -Email authentication -Proactive monitoring systems -ISP feedback loops -Shared or dedicated IP addresses -Email delivery rates consistently in the 90th percentile -Robust analytics and reporting -Email delivery statistics, including bounce rates & delivery confirmation -Flexible API: Integration for IT and Developers SMTP’s cloud-based service also includes an SMTP API, enabling IT professionals and developers to easily integrate web applications based upon the cloud platforms.





## SMTP.com Discussions
  - [Contracts for simple plans?](https://www.g2.com/discussions/contracts-for-simple-plans) - 1 comment, 1 upvote

- [View SMTP.com pricing details and edition comparison](https://www.g2.com/products/smtp-com/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-07-17+23%3A11%3A46+-0500&secure%5Bsession_id%5D=0c12ee79-bd69-4178-94a5-966046aaf2ba&secure%5Btoken%5D=2a25bf4b59c06cca07438df92c26f6f49b6336d6624daa98016087db23f87a3e&format=llm_user)

## SMTP.com Features
**Administration**
- Custom Unsubscribe

**Diagnosis**
- IP Address 
- Domains
- Content 
- Policy Compliance

**Tracking**
- Processing Time
- Placement 
- Open Rate
- Time to Open
- Alerts

**Platform**
- Custom Tracking Domain
- Multiple Domains
- Dedicated IP
- Documentation
- Sender Reputation Management
- Tracking & Reporting
- Enterprise Scalability
- Performance and Reliability

**Reporting**
- Campaign Performance
- Domain Reputation
- Brand Reputation
- Blacklist and Whitelist

**Agentic AI - Email Deliverability**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making

## Top SMTP.com Alternatives
  - [Brevo Marketing Platform](https://www.g2.com/products/brevo-marketing-platform/reviews) - 4.5/5.0 (2,460 reviews)
  - [Mailgun](https://www.g2.com/products/mailgun/reviews) - 4.2/5.0 (314 reviews)
  - [Intuit Mailchimp Email Marketing](https://www.g2.com/products/intuit-mailchimp-email-marketing/reviews) - 4.3/5.0 (12,672 reviews)