--- title: SMTP.com Reviews meta\_title: 'SMTP.com Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 42 reviews by the users' company size, role or industry to find out how SMTP.com works for a business like yours. aggregate\_rating: rating\_value: 3.3 review\_count: 42 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing --- # SMTP.com Reviews & Product Details Visit Website SMTP’s relay service infrastructure can solve your delivery issues — quickly. We maximize the number of emails that reach recipients’ inboxes by using our own IP addresses and monitoring your emails for anti-SPAM compliance. By improving your deliverability you’ll see improved ROI. Engagement rates will increase and you can use your resources more efficiently - to get the highest return on every marketing dollar you spend. To ensure the best deliverability, our Responsive Delivery system constantly monitors bounce rates and adjusts the parameters of your email delivery to ensure that your bounce and complaint rates stay at a minimum. SMTP’s relay services are as easy to use as they are effective. Our cloud-based service for email delivery enables you to easily begin using the service without the need for additional hardware or software.You control all aspects of your sending and can review your campaign statistics through your dashboard. With SMTP's Relay Services, you get: -Superior deliverability: Our experts closely examine your unique needs and serve as your guide and “interpreter” for ISPs that may be blocking your delivery. -FREE 24/7 support: You have unlimited access to phone, chat and email support, and a dedicated team of specialists will work to ensure all your service needs are met. -No contract: You can sign up month to month and try out our service. Our terms are highly flexible, so you can downgrade or upgrade your account anytime at no risk. Relay Service Features: -White-listed IP addresses -Email authentication -Proactive monitoring systems -ISP feedback loops -Shared or dedicated IP addresses -Email delivery rates consistently in the 90th percentile -Robust analytics and reporting -Email delivery statistics, including bounce rates & delivery confirmation -Flexible API: Integration for IT and Developers SMTP’s cloud-based service also includes an SMTP API, enabling IT professionals and developers to easily integrate web applications based upon the cloud platforms. * * * Product Website SMTP.com Seller [Ziff Davis](https://www.g2.com/sellers/ziff-davis) Discussions [SMTP.com Community](https://www.g2.com/products/smtp-com/discuss) Languages Supported Afrikaans, German, English, Hindi, Russian, Spanish, Ukrainian Solution Type Best-of-Breed Overview by Carlos Petersen Show More ## Pricing Pricing provided by SMTP. ### Essential $25 /month [ View More Pricing Information ](https://www.g2.com/products/smtp-com/pricing) ![Vese S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vese S.") VS Vese S. Small-Business (50 or fewer emp.) 1/18/2024 "Learn new things to improvised my skills and knowledge" 3.5/5 What do you like best about SMTP.com? Get to know more about the trending industry and how to excel into competitive market Review collected by and hosted on G2.com. What do you dislike about SMTP.com? Not everything can be good. But some speakers are are too detailed which finds difficult to understand. The presentation can be shortened and to have better reviews. Review collected by and hosted on G2.com. What problems is SMTP.com solving and how is that benefiting you? If you're facing issues with SMTP or email-related problems, it could be due to various reasons such as configuration errors, network issues, or server problems. it enables the reliable transmission of emails across different servers and networks. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Rahul Kumar J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rahul Kumar J.") RJ Rahul Kumar J. Mentor Mid-Market (51-1000 emp.) 1/23/2024 "Quick API integration" 3.5/5 What do you like best about SMTP.com? Best part was a very seamless integration, also with regards to migration it was very smooth and fast. Review collected by and hosted on G2.com. What do you dislike about SMTP.com? I think they can make their on-boarding flow more easier and simpler. Review collected by and hosted on G2.com. What problems is SMTP.com solving and how is that benefiting you? The problem was tracking and scanning of all email communications which SMTP helped in solving Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Aaron W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aaron W.") AW Aaron W. Strategy Director & Financial Services Small-Business (50 or fewer emp.) 11/9/2021 "Almost Always Dependable and Easy to Use" 4/5 What do you like best about SMTP.com? What I like best about SMTP.com is that I don't have to worry about junky and spammy websites causing the shared IP address to get penalized. That was the most critical factor for me when it came to me choosing SMTP.com over a competitor. Review collected by and hosted on G2.com. What do you dislike about SMTP.com? The two main dislikes I have at the moment are that SMTP.com doesn't have a more affordable plan, and it does go down for a few minutes every few months or so, which could equate to lost leads. I don't expect it to have a free version, but a plan for light use would be nice, as I don't think I will ever generate more than 1,000 emails in a month. Overall I don't think anyone can go wrong with signing up and incorporating SMTP.com into their website's tech stack. Review collected by and hosted on G2.com. What problems is SMTP.com solving and how is that benefiting you? I am sending out notifications or web form submissions. Review collected by and hosted on G2.com. Show More Response from Carlos Petersen of SMTP [Editedit](https://www.g2.com/survey_responses/smtp-com-review-5107028/official_response/edit) Thank you for taking the time to leave us this feedback, we are very happy to hear that SMTP.com is a service you can depend on and trust. 3/27/2023 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Education Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Education Management") UE Verified User in Education Management Mid-Market (51-1000 emp.) 1/26/2024 "Smart work over Hard work" 3.5/5 What do you like best about SMTP.com? The best thing about SMTP. Com is the API integration where if you want to integrate a website or an application with your mail service Review collected by and hosted on G2.com. What do you dislike about SMTP.com? It doesn't have a free plan or free trial to validate and the dashboard of the platform isn't much intuitive Review collected by and hosted on G2.com. What problems is SMTP.com solving and how is that benefiting you? It's solving the need of customized relay services and monitoring of service providers and optimises the IP addresses to send emails Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Sean F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sean F.") SF Sean F. Senior Copywriter Computer Software Small-Business (50 or fewer emp.) 11/5/2017 "Always delivers" 4/5 What do you like best about SMTP.com? It is easy to set up, secure and gives me analytics that helps me keep my lists up to date. In the years I've been using these guys to relay mass emails, I've never had any difficulty with their service. It just works. Also, their servers seem to consistently stay off the blacklists. Review collected by and hosted on G2.com. What do you dislike about SMTP.com? The reporting features are pretty broad, but they could be broader. I would like to download a list of all hard-bounces and all complaints over a given time period in one report, but right now it requires two reports to get all that data. Review collected by and hosted on G2.com. Recommendations to others considering SMTP.com: Follow best practices for emails and list management, and these guys will make sure your emails are delivered. Review collected by and hosted on G2.com. What problems is SMTP.com solving and how is that benefiting you? They make sure the bulk email I send for my clients gets delivered. The high deliverability rates are the first step in achieving good ROI on email marketing campaigns. The reports they give me make sure I keep lists up to date and neer spam anyone. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Kaitlyn L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kaitlyn L.") KL Kaitlyn L. Systems Manager Hospitality Mid-Market (51-1000 emp.) 5/24/2016 "Reliable service, Great Customer Service, beware if emailing @qq.com" 4/5 What do you like best about SMTP.com? Customer service has been quick to respond and helpful. Set up has been relatively simple and online guides are helpful. We are only testing the system at the moment so have not used the system widespread just yet. We are planning to test the dedicated IP service next. SMTP.com worked smoothly with Filemaker scripts to send emails via SMTP. Review collected by and hosted on G2.com. What do you dislike about SMTP.com? Have to pay extra for a dedicated IP address in order to send to @qq.com addresses, because the domain limits the number of emails in a certain time-frame that it will accept from any single IP address. Being in a shared pool of IP addresses meant my single email to a @qq.com address was rejected. If you're planning to do business with China or have any Chinese contacts this will be a concern for you. We have not encountered this issues with other domains as of yet - we are still testing the shared IP address pool at the moment. Online set up guides were out of date, need to be kept current. Review collected by and hosted on G2.com. Recommendations to others considering SMTP.com: The price point is such that there is limited risk to conducting a test. Their customer service was prompt and very supportive. Review collected by and hosted on G2.com. What problems is SMTP.com solving and how is that benefiting you? Our email provider has a 70 email per address per half hour limit. We have hundreds of clients that we need to notify of payments on a single day. We needed a way to bypass that limit. Our database system was also experiencing errors when trying to send via our standard SMTP server, we needed a separate SMTP server to test the issue. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") AI Verified User in Information Technology and Services Enterprise (\> 1000 emp.) 4/10/2016 "Good email marketing solution, but customer support is not quick enough" 4/5 What do you like best about SMTP.com? Good email marketing product, good deliverability, with good tracking and reporting for users to understand the email marketing performance. The service performance is reliable and the product is easy to use. Good product recommend to email marketing solution seekers. Worth to give it a try. Review collected by and hosted on G2.com. What do you dislike about SMTP.com? Customer support waiting time for oversea users is a bit long, but fair enough and the service is quite reliable, the performance doesn't go down. The only thing not like it now is the pricing is less competitive on the market now. It will be better if the price can go down and provide some free trial services for start users. Review collected by and hosted on G2.com. Recommendations to others considering SMTP.com: The email marketing product is easy to use, provide good deliverability and analysis, meet all email marketing requirements. However, the support for overseas is not fast enough, but fair enough. A good solution provider. Review collected by and hosted on G2.com. What problems is SMTP.com solving and how is that benefiting you? Email marketing to deliver promotional emails Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ## Questions about SMTP.com? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about SMTP.com ](https://www.g2.com/products/smtp-com/discussions/new) GU Guest User What is SMTP.com used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-smtp-com-used-for) ![Verified User in Information Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Services") G2 Verified User in Information Services • Last activity over 3 years ago Contracts for simple plans? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/contracts-for-simple-plans) [ View all Discussions ](https://www.g2.com/products/smtp-com/discuss) ## Pricing Options Pricing provided by SMTP. ### Essential $25 /month ### Starter $80 /month ### Growth $300 /month [ View More Pricing Information ](https://www.g2.com/products/smtp-com/pricing) SMTP.com Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_4fbe3aaf854988beaf4843bf753d8296/mailgun%282%29.png "Product Avatar Image") Mailgun 4.2/5(321) [ Compare Now ](https://www.g2.com/compare/mailgun-vs-smtp-com) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_ee85f8ddd73b345c4febd9bec84767ea/brevo-marketing-platform.png "Product Avatar Image") Brevo Marketing Platform 4.5/5(2,621) [ Compare Now ](https://www.g2.com/compare/brevo-marketing-platform-vs-smtp-com) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_b3390b4cc3d92e87d570895f7358c003/amazon-simple-notification-service-sns.jpg "Product Avatar Image") Amazon Simple Notification... 4.3/5(90) [ Compare Now ](https://www.g2.com/compare/amazon-simple-notification-service-sns-vs-smtp-com) ##### ##### SMTP.com Features Platform Documentation Performance and Reliability Diagnosis IP Address Domains Content Tracking Processing Time Placement Open Rate Reporting Campaign Performance Domain Reputation Brand Reputation [ View More Features ](https://www.g2.com/products/smtp-com/features) ## Top-Rated Alternatives [ ![Brevo Marketing Platform](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brevo Marketing Platform") Brevo Marketing Platform 4.5/5(2,621) ](https://www.g2.com/products/brevo-marketing-platform/reviews) [ ![Mailgun](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mailgun") Mailgun 4.2/5(321) ](https://www.g2.com/products/mailgun/reviews) [ ![Intuit Mailchimp Email Marketing](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Intuit Mailchimp Email Marketing") Intuit Mailchimp Email Marketing 4.3/5(12,984) ](https://www.g2.com/products/intuit-mailchimp-email-marketing/reviews) [ View All Alternatives ](https://www.g2.com/products/smtp-com/competitors/alternatives) ##### Categories on G2 [Email Deliverability](https://www.g2.com/categories/email-deliverability)[Transactional Email](https://www.g2.com/categories/transactional-email) ##### Explore More [Which exit interview management platforms provide clear reporting that helps executives identify actionable retention drivers?](https://www.g2.com/discussions/which-exit-interview-management-platforms-provide-clear-reporting-that-helps-executives-identify-actionable-retention-drivers)[How accurately does the platform track SaaS licenses, including per-user, per-feature, or tiered licensing models?](https://www.g2.com/discussions/how-accurately-does-the-platform-track-saas-licenses-including-per-user-per-feature-or-tiered-licensing-models)[Which yard management platforms work best for a 3PL provider that manages multiple client yards and needs to give each client visibility into their own trailer inventory without mixing data?](https://www.g2.com/discussions/which-yard-management-platforms-work-best-for-a-3pl-provider-that-manages-multiple-client-yards-and-needs-to-give-each-client-visibility-into-their-own-trailer-inventory-without-mixing-data) [Which education HR software offers intuitive interfaces that faculty members can navigate without IT training or ongoing support?](https://www.g2.com/discussions/which-education-hr-software-offers-intuitive-interfaces-that-faculty-members-can-navigate-without-it-training-or-ongoing-support)[Top-rated MFT software solutions](https://www.g2.com/discussions/top-rated-mft-software-solutions)[What's the best contact center payments software that goes live in less than one day with minimal setup complexity?](https://www.g2.com/discussions/what-s-the-best-contact-center-payments-software-that-goes-live-in-less-than-one-day-with-minimal-setup-complexity) [Show MoreShow Less](javascript:void(0);)