--- title: Smokeball Reviews meta\_title: 'Smokeball Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 385 reviews by the users' company size, role or industry to find out how Smokeball works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 385 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Legal url: https://www.g2.com/categories/legal ---

# Smokeball Reviews & Product Details

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Smokeball is a cloud-based practice management software designed for mid-size, small, and solo law firms. Developed by legal professionals, Smokeball allows users to manage their daily tasks within a single, secure platform tailored to their practice areas (personal injury, family law, real estate, civil litigation, business law, and more.) Legal professionals use Smokeball to streamline their workflows, from client intake to invoicing. Key features include: • 200+ pre-built matter types for different areas of law • Easy-to-review automatic time tracking • Robust Document automation • Email and document management through Microsoft Office • Firm insights and reporting capabilities • Access to 20,000+ federal and local court forms • Comprehensive onboarding and ongoing training Smokeball’s practice management software and award-winning client support help legal professionals capture more billable hours without working more and regain peace of mind.

* * *

Product Website
 Smokeball
Seller
 [Smokeball](https://www.g2.com/sellers/smokeball)
Discussions
 [Smokeball Community](https://www.g2.com/products/smokeball/discuss)
Languages Supported
 

English

Solution Type
 
All-in-One

Overview by
 Katharine Uhrich

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## Pricing

Pricing provided by Smokeball.

### Smokeball Bill

$49.00

1 User Per Month

[
View More Pricing Information
](https://www.g2.com/products/smokeball/pricing)

## Smokeball Integrations
(24)

What do users say about integrations?

Verified by Smokeball

[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

8am LawPay

](https://www.g2.com/products/8am-lawpay/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Adobe Acrobat

](https://www.g2.com/products/adobe-acrobat/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Birdeye

](https://www.g2.com/products/birdeye/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Briefpoint

](https://www.g2.com/products/briefpoint/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Bundledocs

](https://www.g2.com/products/bundledocs/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Case Status

](https://www.g2.com/products/case-status/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

CollBox

](https://www.g2.com/products/collbox/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

DecisionVault

](https://www.g2.com/products/decisionvault/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Hona

](https://www.g2.com/products/hona/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Intaker

](https://www.g2.com/products/intaker/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Kenect

](https://www.g2.com/products/kenect/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

LAWCLERK

](https://www.g2.com/products/lawclerk/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Lawmatics

](https://www.g2.com/products/lawmatics/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

LawToolBox

](https://www.g2.com/products/lawtoolbox/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Microsoft Outlook

](https://www.g2.com/products/microsoft-outlook/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Microsoft Teams

](https://www.g2.com/products/microsoft-teams/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Microsoft Word

](https://www.g2.com/products/microsoft-word/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

RingCentral Events

](https://www.g2.com/products/ringcentral-events/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

RingCentral Video

](https://www.g2.com/products/ringcentral-video/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

RingEX

](https://www.g2.com/products/ringex/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Smith.ai Virtual Receptionists

](https://www.g2.com/products/smith-ai-virtual-receptionists/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Wealth Docx®

](https://www.g2.com/products/wealth-docx/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Zapier

](https://www.g2.com/products/zapier/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Zoom Workplace

](https://www.g2.com/products/zoom-workplace/reviews)

Show More

  

 ![Kenneth P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kenneth P.")
KP

Kenneth P.

Estate Planning Attorney

Small-Business (50 or fewer emp.)

3/25/2026

"Improves Legal Tracking but Setup Challenges"

2.5/5

What do you like best about Smokeball?

I find that Smokeball helps better track time and files, which is really useful for handling legal records. I like the ease of locating information, which makes my work more efficient. Review collected by and hosted on G2.com.

What do you dislike about Smokeball?

I find the tracking and reporting of relevant facts and fields could be better. Reports should be more customizable, like showing average fees per file type and referral information. Integrating with QuickBooks is also something I'd like to see. Additionally, the initial setup was harder than the salespeople projected. Review collected by and hosted on G2.com.

What problems is Smokeball solving and how is that benefiting you?

I use Smokeball for tracking legal records and it helps better track time and files. Review collected by and hosted on G2.com.

Show More

Response from Grace Angermeier of Smokeball

[Editedit](https://www.g2.com/survey_responses/smokeball-review-12543863/official_response/edit)

Hi Kenneth,

Thank you for your feedback on reports, QuickBook integrations, and configuration. We sincerely appreciate you bringing these items to our attention. I have connected with your account manager to ensure you two can chat about ways to make your Smokeball experience worthy of 5-stars!

Validated ReviewerSource: G2 invite on behalf of seller

  

 ![Michael R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michael R.")
MR

Michael R.

Small-Business (50 or fewer emp.)

3/24/2026

"Streamlined Law Practice Management, Minor Collaboration Hiccups"

5/5

What do you like best about Smokeball?

I really like Smokeball's document assembly feature and the convenience of having everything in one place when I need to look for it. It's great that I don't have to deal with multiple applications; instead, Smokeball provides everything I need in one dashboard, making it clean and efficient. Review collected by and hosted on G2.com.

What do you dislike about Smokeball?

It doesn't work well with collaboration with other attorneys outside my firm. I really wish that they could improve that function. Review collected by and hosted on G2.com.

What problems is Smokeball solving and how is that benefiting you?

I use Smokeball to manage legal matters efficiently, keeping all documents and information in one place. It simplifies document assembly and streamlines my workflows. Review collected by and hosted on G2.com.

Show More

Response from Grace Angermeier of Smokeball

[Editedit](https://www.g2.com/survey_responses/smokeball-review-12539853/official_response/edit)

Michael,

Thank you so much for taking the time to leave a 5-star review. We are so glad to hear Smokeball has created an integrated experience for you and your firm! I would love to hear more about how you would like to use Smokeball to collaborate with those outside of your firm. If you have a few minutes, I invite you to share more specific feedback with training@smokeball.com. Thank you!

Validated ReviewerSource: G2 invite on behalf of seller

  

 ![Denise A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Denise A.")
DA

Denise A.

Small-Business (50 or fewer emp.)

3/24/2026

"Essential Tool for Law Practices with Stellar AI Support"

5/5

What do you like best about Smokeball?

I find Archie AI extremely helpful for searching documents, and I really like the email and phone integration for recording and documenting cases and files. I appreciate that it links to Outlook and RingCentral phone system as well, and although I wasn't part of the initial setup, I've heard it was wonderful. Review collected by and hosted on G2.com.

What do you dislike about Smokeball?

Attachments linked within emails could be streamlined better. Review collected by and hosted on G2.com.

What problems is Smokeball solving and how is that benefiting you?

I use Smokeball for organization, managing documents, and filing client emails with matters. The AI Archie helps in searching documents and the email and phone integration aids in recording and documenting cases. Review collected by and hosted on G2.com.

Show More

Response from Grace Angermeier of Smokeball

[Editedit](https://www.g2.com/survey_responses/smokeball-review-12538221/official_response/edit)

Thank you for your glowing review, Denise. We're thrilled to hear you are leveraging Archie AI to improve your workflow, and we look forward to continuing to work with you!

Validated ReviewerSource: Organic

  

AA

Alan A.

Small-Business (50 or fewer emp.)

3/26/2026

"User-Friendly, Comprehensive Solution for Legal Practices"

5/5

What do you like best about Smokeball?

I find Smokeball to be very user-friendly and enjoy how everything about a case is readily available, so I'm not left bridging gaps. The software is easy to use and easy to learn, which made the initial setup very straightforward. I also enjoy a feature called Archie. Review collected by and hosted on G2.com.

What do you dislike about Smokeball?

Auto updating trust balances when using LawPay. Review collected by and hosted on G2.com.

What problems is Smokeball solving and how is that benefiting you?

I use Smokeball for legal billing, generating reports, managing trust accounts, payment plans, invoicing, collecting payments, and more. It's user-friendly and ensures everything about a case is accessible, so I'm not bridging gaps. Review collected by and hosted on G2.com.

Show More

Response from Grace Angermeier of Smokeball

[Editedit](https://www.g2.com/survey_responses/smokeball-review-12551247/official_response/edit)

Thank you for your 5-star review, Alan! We are so happy that your set up, onboarding, and experience with Archie has been positive. We love working with you!

Validated ReviewerSource: G2 invite on behalf of seller

  

 ![Shawn W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shawn W.")
SW

Shawn W.

2/13/2026

"Integrative Features, But Needs Reliable Messaging"

5/5

What do you like best about Smokeball?

I appreciate the integrations with other software, like Outlook and Word. My Outlook calendar syncs with my Smokeball calendar, and emails in Outlook can be easily tagged to a matter. Word documents created within a matter in Smokeball save directly to that matter. Review collected by and hosted on G2.com.

What do you dislike about Smokeball?

Some clients don't use email and prefer text messages. Even a few don't have email addresses. I wish Smokeball's message tool functioned with just a phone number and was consistent in its reliability. Review collected by and hosted on G2.com.

What problems is Smokeball solving and how is that benefiting you?

I use Smokeball to manage my calendar, store documents, and track my time. It makes it easier to track time and generally keep track of my cases. Review collected by and hosted on G2.com.

Show More

Response from Grace Angermeier of Smokeball

[Editedit](https://www.g2.com/survey_responses/smokeball-review-12358100/official_response/edit)

Hi Shawn,

Thank you for the 5-stars! We are thrilled to hear the Microsoft integration has helped with your firm's organization. Your feedback on client messaging is very helpful, and we will keep you in the loop as we evolve our client communication options. Sincerely appreciate your endorsement!

Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

  

 ![Verified User in Law Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Law Practice")
AL

Verified User in Law Practice

Small-Business (50 or fewer emp.)

1/8/2026

"Smokeball Streamlines Workflow and Boosts Efficiency"

5/5

What do you like best about Smokeball?

Smokeball has been a very helpful tool for our practice. It does an excellent job of collecting all the necessary information for each matter in one place, which helps cases organized and easy to manage. The reporting features are especially useful, with the ability to split and filter information by attorney, making oversight and tracking much more efficient. Invoicing and billing are straightforward, seamless, and save a significant amount of time. Overall, Smokeball has improved both our workflow and efficiency. Review collected by and hosted on G2.com.

What do you dislike about Smokeball?

The reporting functionality is somewhat limited, as there is no option to create fully custom reports. Additionally, the system does not currently offer a dedicated option for healthcare related matters, which would be beneficial for practices in that area. It would also be helpful to have a popup or real-time notification when sending messages to coworkers to ensure timely awareness and responses. Review collected by and hosted on G2.com.

What problems is Smokeball solving and how is that benefiting you?

Smokeball is solving several key problems:

1. Information collection and organization - It centralizes and collects all necessary matter-related information in one place.

2. Attorney-level visibility and reporting - The ability to split reports by attorney helps with accountability, performance tracking, workload management, and internal reporting.

3. Time-consuming billing and invoicing - Simplifies invoicing and billing, addressing common pain points such as manual billing errors, inefficiencies, and delays in getting invoices out.

4. Workflow efficiency and consistency - By standardizing how matters are set up and managed, it reduces process inconsistencies and improves overall operational efficiency. Review collected by and hosted on G2.com.

Show More

Response from Grace Angermeier of Smokeball

[Editedit](https://www.g2.com/survey_responses/smokeball-review-12191363/official_response/edit)

Thank you so much for your thoughtful review. We are thrilled to hear Smokeball is helping with centralization, reporting, billing and workflows, and we sincerely appreciate your feedback on reporting functionality. If there is anything we can help with in the future, please don't hesitate to reach out!

Validated ReviewerSource: Thank You page

  

 ![Abbie L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Abbie L.")
AL

Abbie L.

Client Trainer

Small-Business (50 or fewer emp.)

3/24/2026

"Empowering Legal Practice with AI Efficiency"

5/5

What do you like best about Smokeball?

I really appreciate Smokeball, especially its AI component Archie, which helps me tremendously be more efficient in my work. It assists me in drafting documents, emails, and letters to clients quickly and effectively. Review collected by and hosted on G2.com.

What do you dislike about Smokeball?

I don't like the occasional software glitches, like when the letterhead doesn't load correctly and needs to be manually fixed. Review collected by and hosted on G2.com.

What problems is Smokeball solving and how is that benefiting you?

I use Smokeball for case management and Archie helps me be more efficient by drafting documents, emails, and letters quickly and effectively. Review collected by and hosted on G2.com.

Show More

Response from Grace Angermeier of Smokeball

[Editedit](https://www.g2.com/survey_responses/smokeball-review-12538024/official_response/edit)

Thank you so much for the 5 stars, Abbie. We are so happy that Archie has helped you streamline your day to day work! Thank you for being such a great partner.

Validated ReviewerSource: Organic

  

 ![Frederick D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Frederick D.")
FD

Frederick D.

Solicitor

Small-Business (50 or fewer emp.)

7/23/2025

"Beware of Signifcant Price Increase After First Sign Up"

2.5/5

What do you like best about Smokeball?

I am happy with the software itself and the customer support. Review collected by and hosted on G2.com.

What do you dislike about Smokeball?

It is loosing its pricing competitiveness which was a big reason for our transition to Smokeball in the first place. I am at the end of my first 36 month contract and the renewal fees have nearly DOUBLED which is hard pill to swallow. There is no real way to reduce fees without substantial loss in features which made Smokeball attractive in the first place. While they offer different pricing/feature levels, if you want the features of automated precedents and autotime there is virtually no saving compared to their top-tier pricing due to how expensive they've made addons. Their second tier product has options to include $107 worth of addons when their first tier product includes them all for an additional $50. Even if you just choose 1 addon, the savings are negligible compared to the top tier product.

Smokeball has virtually caught up in pricing to the product offering we left to transition to Smokeball. Very disappointing. Review collected by and hosted on G2.com.

What problems is Smokeball solving and how is that benefiting you?

Autotime tracking is quite useful though it does need to be reviewed manually. Review collected by and hosted on G2.com.

Show More

Response from Katharine Uhrich of Smokeball

[Editedit](https://www.g2.com/survey_responses/smokeball-review-11426689/official_response/edit)

Thanks for your feedback, Frederick. We understand your concerns about the price increase since you signed on with Smokeball three years ago. To address client requests and needs, we debuted a suite of new product functionality in 2023. The pricing you reference reflects the value of these feature enhancements and the improvements we've made since you first became a client. (I also want to clarify, the amounts you reference are in AUD and reflect the Australian pricing and product tiering, which differs from the US.)

We know there are many legal software alternatives, but we believe Smokeball is the best value in the market by far. We also know when clients invest in learning Smokeball, they see huge gains in efficiency, productivity, and revenue.

We'd love to keep you as a client, and your account manager and our training team are here to work with you. If you need to explore other options, we wish you and your firm all the best!

Current UserValidated ReviewerSource: Organic

  

 ![Verified User in Law Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Law Practice")
UL

Verified User in Law Practice

Small-Business (50 or fewer emp.)

2/13/2026

"Smokeball Keeps Our Multi-Office Team Connected, Organized, and Efficient"

4.5/5

What do you like best about Smokeball?

I work at a firm with a large staff across multiple offices and Smokeball makes it easy for us to all communicate, share documents, communicate with Clients, and be able to utilize an internal AI tool. It has several features that help the team be more organized and efficient as well. Review collected by and hosted on G2.com.

What do you dislike about Smokeball?

We have had alot of glitches lately that interfere with communication. Review collected by and hosted on G2.com.

What problems is Smokeball solving and how is that benefiting you?

Being able to utilize an internal AI tool and being able to have multiple features for organization and efficiency. Review collected by and hosted on G2.com.

Show More

Response from Grace Angermeier of Smokeball

[Editedit](https://www.g2.com/survey_responses/smokeball-review-12358215/official_response/edit)

Thank you for sharing your experience with Smokeball. We are so happy to hear that the tool supports your large organization. The team is sorry to hear about your recent road bumps. If you'd like to go into more detail about these issues with our support team, please feel free to request a support ticket. We sincerely appreciate your feedback and look forward to continuing to work together!

[See how Smokeball improved](https://support.smokeball.com/hc/en-us/requests/new)

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

  

 ![Jeanne K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeanne K.")
JK

Jeanne K.

Small-Business (50 or fewer emp.)

3/24/2026

"Efficient Email Management with Room for Improvement"

4/5

What do you like best about Smokeball?

I find Smokeball efficient and it really helps me stay organized. It allows us to process our cases efficiently and saves me time. The initial setup was extremely easy. Review collected by and hosted on G2.com.

What do you dislike about Smokeball?

It would be nice if it had the capability to sync with Google Mail instead of Outlook. Review collected by and hosted on G2.com.

What problems is Smokeball solving and how is that benefiting you?

Smokeball saves me time, keeps me organized, and efficiently process our cases. Review collected by and hosted on G2.com.

Show More

Response from Grace Angermeier of Smokeball

[Editedit](https://www.g2.com/survey_responses/smokeball-review-12538267/official_response/edit)

Thank you for your feedback, Jeanne. We are happy to hear Smokeball keeps you efficient and organized and appreciate you highlighting where we can improve. Smokeball is here for you!

Validated ReviewerSource: G2 invite on behalf of seller

## Questions about Smokeball? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about Smokeball
](https://www.g2.com/products/smokeball/discussions/new)

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
G2

Verified User
•
Last activity over 5 years ago

What integrations do you have?

2 Upvotes

1

[
Join the conversation
](https://www.g2.com/discussions/smokeball-faqs-53285246-1311-43cc-a539-a887fc0b4650)

GU

Guest User

What is Smokeball used for?

0 Upvotes

0

[
Join the conversation
](https://www.g2.com/discussions/what-is-smokeball-used-for)

[
View all Discussions
](https://www.g2.com/products/smokeball/discuss)

## Pricing Options

Pricing provided by Smokeball.

### Smokeball Bill

$49.00

1 User Per Month

### Smokeball Boost

$89.00

1 User Per Month

### Smokeball Grow

Contact Us

1 User Per Month

[
View More Pricing Information
](https://www.g2.com/products/smokeball/pricing)

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##### ##### Smokeball Features

Platform Additional Functionality

Dashboard

Platform Content

Automation

File Sharing

Content Library

Platform Basics

Reporting

Activity Dashboard

Cloud

Content Management

Document Management

Calendar Integration

Workflow

[
View More Features
](https://www.g2.com/products/smokeball/features)

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