--- title: Smith.ai Live Chat Reviews meta\_title: 'Smith.ai Live Chat Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 21 reviews by the users' company size, role or industry to find out how Smith.ai Live Chat works for a business like yours. aggregate\_rating: rating\_value: 4.8 review\_count: 21 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Other Services url: https://www.g2.com/categories/other-services-a3556bb7-df48-4d51-af00-82ad0505f4c5 --- # Smith.ai Live Chat Reviews & Provider Details Claimed ###### Profile Status This profile is currently managed by Smith.ai Live Chat but has limited features. Are you part of the Smith.ai Live Chat team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Smith.ai Live Website Chat is the fastest and friendliest way to capture, screen, and convert website leads. Our Live Chat agents answer questions, screen leads, and schedule appointments 24/7. Chat can assist with screening leads with basic questions so you maximize meaningful interactions. Pay for relevant chats only. Easy setup on all website platforms. Instant chat transcripts in your email and CRM. SMS messages included. Let customers call you with Chat to Call. Smith.ai Live Chat is the most effective and affordable way to convert new website leads to grow your business. * * * Seller [Smith.ai](https://www.g2.com/sellers/smith-ai) Discussions [Smith.ai Live Chat Community](https://www.g2.com/products/smith-ai-live-chat/discuss) Languages Supported English, Spanish Overview by Maddy Martin Show More ## Pricing Pricing provided by Smith.ai Live Chat. ### A La Carte - $10 Per Live Staffed Chat Pay As You Go Per Month ### Starter Plan - 20 Chats $140.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/smith-ai-live-chat/pricing) ## Top-Rated Alternatives [ ![Ruby Receptionists](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ruby Receptionists") Ruby Receptionists 3.8/5(12) ](https://www.g2.com/products/ruby-receptionists/reviews) [ ![Chat Metrics | Managed Live Chat](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chat Metrics | Managed Live Chat") Chat Metrics | Managed Live Chat 4.8/5(21) ](https://www.g2.com/products/chat-metrics-managed-live-chat/reviews) [ ![Peak Support](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Peak Support") Peak Support 4.8/5(39) ](https://www.g2.com/products/peak-support/reviews) [ View All Alternatives ](https://www.g2.com/products/smith-ai-live-chat/competitors/alternatives) ## User Insights Average based on 21 real user reviews. Typical contract price $0k - $0k [Sign in to view](/login) Per Month [Log in to unlock pricing and user insights](/login) ![Verified User in Law Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Law Practice") GL Verified User in Law Practice Small-Business (50 or fewer emp.) 9/23/2019 "An essential part of my practice!" 5/5 Describe the project or task Smith.ai Live Chat helped with: This service helps me field incoming calls from new/potential clients, current clients, referral partners, and colleagues. Review collected by and hosted on G2.com. What do you like best about Smith.ai Live Chat? They are friendly, prompt, and communicative. Review collected by and hosted on G2.com. What do you dislike about Smith.ai Live Chat? Nothing I can think of- it's a great service. Review collected by and hosted on G2.com. What problems is Smith.ai Live Chat solving and how is that benefiting you? I don't have to take unscheduled calls or interrupt my day- it has been a huge time-saver. Review collected by and hosted on G2.com. Show More 10/7/2019 Validated ReviewerSource: Organic ## Questions about Smith.ai Live Chat? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Smith.ai Live Chat ](https://www.g2.com/products/smith-ai-live-chat/discussions/new) GU Guest User What is Smith.ai Live Chat used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-smith-ai-live-chat-used-for) ![Samir S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Samir S.") SS Samir Sampat • Last activity over 4 years ago What if I need to cancel my service? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/what-if-i-need-to-cancel-my-service) [ View all Discussions ](https://www.g2.com/products/smith-ai-live-chat/discuss) ## Pricing Options Pricing provided by Smith.ai Live Chat. ### A La Carte - $10 Per Live Staffed Chat Pay As You Go Per Month ### Starter Plan - 20 Chats $140.00 Per Month ### Basic Plan - 50 Chats $300.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/smith-ai-live-chat/pricing) ##### Categories on G2 [Managed Live Chat](https://www.g2.com/categories/managed-live-chat) ##### Explore More [Is TrustArc worth it as a website privacy auditing tool for an enterprise team managing multi-regulation privacy compliance, or does Osano cover GDPR and CCPA requirements at lower cost and complexity?](https://www.g2.com/discussions/is-trustarc-worth-it-as-a-website-privacy-auditing-tool-for-an-enterprise-team-managing-multi-regulation-privacy-compliance-or-does-osano-cover-gdpr-and-ccpa-requirements-at-lower-cost-and-complexity)[Which education finance software offers on-premises hosting options and strong API integration with student information systems?](https://www.g2.com/discussions/which-education-finance-software-offers-on-premises-hosting-options-and-strong-api-integration-with-student-information-systems)[Which NLP platforms achieve the fastest team adoption after rollout, based on user reviews?](https://www.g2.com/discussions/which-nlp-platforms-achieve-the-fastest-team-adoption-after-rollout-based-on-user-reviews) [Best influencer software for businesses in tech](https://www.g2.com/discussions/best-influencer-software-for-businesses-in-tech)[What are the top DBMS platforms for scalability and performance?](https://www.g2.com/discussions/what-are-the-top-dbms-platforms-for-scalability-and-performance)[Best platforms for automating merchandising strategies](https://www.g2.com/discussions/what-are-the-best-platforms-for-automating-merchandising-strategies) [Show MoreShow Less](javascript:void(0);)