---
title: Smily (ex BookingSync) Reviews
meta_title: 'Smily (ex BookingSync) Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 24 reviews by the users' company size, role or industry to
  find out how Smily (ex BookingSync) works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 24
  scale: '5'
date_modified: '2026-08-07'
parent_category:
  name: Real Estate
  url: https://www.g2.com/categories/real-estate
---


# Smily (ex BookingSync) Reviews
**Vendor:** Smily, formerly BookingSync  
**Category:** [Vacation Rental Software](https://www.g2.com/categories/vacation-rental)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 24
## About Smily (ex BookingSync)
Smily helps vacation rental managers save time and book more. Smily is the all-in-one, AI-reimagined vacation rental software that runs your entire short-term rental business from a single login. Advertise your properties on more than 1,000 websites, including Airbnb, Booking.com, Expedia and Vrbo, then manage every booking, payment, message and task in one place. No more juggling tools. No more double bookings. Smily is the number one PMS and channel manager in France. Over 1,000 managers worldwide run 23,000 properties on Smily, which has facilitated more than €2 billion in bookings for 12 million travelers. On average, managers grow revenue by 40%. Everything you need in one platform: ✅ Property Management System (PMS) ✅ Channel Manager across 1,000+ sites ✅ Direct Booking Website ✅ Unified Inbox ✅ Payment Solutions with automatic, lawyer-reviewed split payouts to owners ✅ Smily AI ✅ Revenue Management ✅ Task Management and Automations ✅ Performance Dashboard and Financial Reports ✅ Dedicated Account Management What makes Smily unique Robust, scalable, and accurate. Smily is engineered to scale from a handful of rentals to thousands without breaking, and it is built on data quality managers can actually trust. As a portfolio grows, small data errors compound and quietly poison reporting and revenue decisions. Smily keeps the numbers right: accurate, consistent across every channel, and reliable at any size. Claire Ripoche, Head of Data at J'affiche Complet, says it best: "No missing data, no incorrect data, no overbookings. It's the only channel manager today where that's the case." Reliable data is the foundation everything else is built on. Open API and MCP access. On top of that unmatched data quality, Smily offers one of the most extensive APIs in the industry, plus native MCP (Model Context Protocol) access. That unlocks deep integrations, custom workflows, and AI agents that can act on clean, trustworthy data. In a world moving to AI, accurate data plus open access is what turns automation into real leverage. Smily Reconciliation. Centralize your payments from Airbnb, Booking.com and direct bookings, then see every cent clearly allocated, from the booking level all the way up to your financial reports. No scattered sources, no manual matching, no end-of-month guesswork. This is the robust financial clarity that lets you scale peacefully, because you always know exactly where every euro came from and where it went. Smily Cancellation Protection. A breakthrough built for property managers. Offer guests a refundable rate, win the demand that filters for flexibility (flexible listings get up to 3 times more bookings on Vrbo), and still keep over 70% net even when a guest cancels up to 24 hours before arrival. On top of that, you earn 2% margin on every eligible flexible booking, whether it is cancelled or completed, so flexibility becomes a new profit stream. It runs inside a fully compliant legal framework with a licensed partner, activates in one click with SmilyPay, and pays eligible claims within 7 business days. You no longer choose between more bookings and protected revenue. You get both. Smily Protect. Turn protection into profit. Smily Protect bundles an AI listing audit, added guarantees, and accidental damage protection of up to €50,000 per year per property. Buy it from Smily, offer it to your owners at your own price, and keep the margin. You strengthen your owner value proposition and open a new recurring revenue stream at the same time. Smily AI Photo Improvement. Guests spend up to 70% of their decision time looking at photos. Smily AI automatically fixes brightness, color, contrast and vertical alignment across every listing photo in one pass, so your property looks bright, clean and professional everywhere it is published. It stays faithful to reality, stays compliant with Airbnb, Booking.com and Vrbo, and keeps your originals. Better photos, more clicks, higher perceived value, no editing skills required. Smily AI Listing Videos. Travel discovery is moving to video. Smily turns your existing photos into a cinematic 30-second video with music, delivered in 24 hours, with no shoot, no actors and no production. You own the rights fully and forever. Publish it on your direct booking website, social media, ads and owner pitches. Most operators still post static listings. You show the experience. More Smily AI: Listing Audit, Listing Optimization, Smart Replies, Emergency Detection, Seasonal Listings and Personalized Listings. Built-in FinTech. Payments, payouts and protection live inside Smily, not in a patchwork of tools. SmilyPay processes cards securely, owners are paid automatically with lawyer-reviewed split payouts, and Damage Protection covers your properties. See clearly. Pay correctly. Scale safely. Trusted across the industry. Smily is an official Airbnb Preferred Partner, Booking.com Premier Plus Connectivity Partner and Expedia Preferred Partner, and connects with Vrbo, Abritel, Google Vacation Rentals, HomeToGo and Marriott Homes & Villas. Over the last 12 months, Smily support earned a 99 out of 100 customer satisfaction score. Who Smily is for. Professional vacation rental managers, agencies and conciergeries that want to grow their portfolio without growing their workload. Smily scales from a handful of rentals to thousands. FAQ What is Smily? Smily is all-in-one vacation rental software, formerly BookingSync, for professional short-term rental managers. It combines a PMS, channel manager, direct booking website, payments, FinTech and AI. What makes Smily different? Unmatched data quality and scalability, an extensive API with MCP access, and market-leading innovations: Cancellation Protection that keeps over 70% net when guests cancel, AI Photo Improvement, and AI Listing Videos. Which channels does Smily support? Airbnb, Booking.com, Expedia, Vrbo, Abritel, Google Vacation Rentals, HomeToGo, Marriott Homes & Villas and more than 1,000 websites. How does Smily pricing work? You pay as you grow, with onboarding from €690. What you get back matters more than what you pay: managers grow revenue by an average of 40%, save hours every week, and lose the daily stress. The risk is low too, with onboarding refunded if you go live in 20 working days and a 90-day money-back guarantee. Book a demo for a quote. Is there a money-back guarantee? Yes. Your onboarding fee is fully refunded if you go live within 20 working days, and after onboarding you get a 90-day money-back guarantee on the subscription fees paid during that period. Can Smily pay for itself? Yes, often several times over. Resell Smily Protect to your owners for your own margin, and earn 2% on flexible bookings with Cancellation Protection. Those add-ons alone can cover the cost, and the average 40% revenue lift does the rest. If it does not work out, you have a 90-day money-back guarantee. Does Smily have an API? Yes. Smily offers one of the most extensive APIs in the industry, plus native MCP access, for deep integrations, custom workflows and AI automation. Can Smily handle large portfolios? Yes. Smily is built to scale to thousands of properties while keeping data accurate, so reporting and payouts stay reliable as you grow. Save time. Book more. Book a demo at smily.com and see what Smily can do for your business.



## Smily (ex BookingSync) Pros & Cons
**What users like:**

- Users find the **ease of use** of Smily exceptional, significantly boosting their agency's revenue over the years. (1 reviews)
- Users highlight the **significant revenue improvement** their real estate agency experienced using Smily over five years. (1 reviews)

**What users dislike:**

- Users note the **slow development of the mobile app** , resulting in missing functions and a subpar experience. (1 reviews)

## Smily (ex BookingSync) Reviews
  ### 1. You get what you pay for

**Rating:** 1.5/5.0 stars

**Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 20, 2018

**What do you like best about Smily (ex BookingSync)?**

We are able to organize ourselves by customer and property. Finding the information you need is easy. 

**What do you dislike about Smily (ex BookingSync)?**

What I really dislike is how unintuitive this product is. The didn't build it in a way where all the information you add to it connects together so you're constantly switching tabs to get what you need. All the time you spend switching tabs constantly is a waste of valuable time and overcomplicates simple tasks. 

**Recommendations to others considering Smily (ex BookingSync):**

Consider how the process works and if the time using it meets you needs. 

**What problems is Smily (ex BookingSync) solving and how is that benefiting you?**

We manage our properties and guests on it and it does a decent job. We are able to receive a call or email and all the info we need is in bookingsync and we get by just using BookibgSync. 



- [View Smily (ex BookingSync) pricing details and edition comparison](https://www.g2.com/products/smily-ex-bookingsync/reviews?filters%5Bnps_score%5D=2&section=pricing&secure%5Bexpires_at%5D=2026-08-13+14%3A13%3A30+-0500&secure%5Bsession_id%5D=b620588b-a7a6-4a3b-95cd-bd3f292afc75&secure%5Btoken%5D=aa589614300c774a4653b8e4b7ff30a05f5f028e2f94ac6b082694fa45f036c3&format=llm_user)
## Smily (ex BookingSync) Integrations
  - [Airtable](https://www.g2.com/products/airtable/reviews)
  - [Beyond](https://www.g2.com/products/beyond-beyond/reviews)
  - [Breezeway](https://www.g2.com/products/breezeway/reviews)
  - [ChatGPT](https://www.g2.com/products/chatgpt/reviews)
  - [Claude](https://www.g2.com/products/claude-2025-12-11/reviews)
  - [Claude Code](https://www.g2.com/products/anthropic-claude-code/reviews)
  - [Enso Connect](https://www.g2.com/products/enso-connect/reviews)
  - [PriceLabs](https://www.g2.com/products/pricelabs/reviews)
  - [Rental Ninja](https://www.g2.com/products/rental-ninja/reviews)
  - [Stripe Payments](https://www.g2.com/products/stripe-stripe-payments/reviews)
  - [Wheelhouse](https://www.g2.com/products/wheelhouse/reviews)
  - [Zapier](https://www.g2.com/products/zapier/reviews)

## Smily (ex BookingSync) Features
**Administration**
- Integrations
- Inventory Management
- Automation
- Calendar
- Reporting & Analytics
- Calendar Management
- Invoice Management
- Discount Management
- Availability Management
- Price/Margin Management
- Pipeline Management
- Content Management
- Partner Management
- Incentive Management
- Opportunity Management
- Promotions Management
- Commission Management
- Real-Time Analytics
- Channel Analytics

**Booking Management**
- Booking Aggregation
- Booking Engine
- Rate Setting

**Agentic AI - Vacation Rental**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making
- Marketing Automation
- Third-Party Integrations

**Additional Functionality**
- Customizable Reports
- Inbox Management
- Online Booking
- Work Order Management
- Rate Management
- Discount Management
- Calendar Management
- Guest Check-in/Check-out
- Website Management
- Credit Card Processing
- Owner Statements
- Inventory Management
- Revenue Management
- Data Synchronization
- Multi-Property
- Reporting & Statistics
- Ratings/Reviews
- AI Copilot
- Task Management
- Property Management
- API
- Customizable Templates
- Alerts/Notifications
- Housekeeping Management
- Channel Management
- Accounting
- Payment Processing
- Real-Time Notifications
- Email Management
- Activity Dashboard
- For Vacation Rentals
- Guest Experience Management
- Search/Filter
- Multi-Channel Management
- Mobile Access
- Data Import/Export
- Short/Long Term Rental
- Reminders
- Availability Management
- Electronic Payments
- Generative AI
- Multi-Currency
- Guest Communications
- Invoice Management
- Reservations Management
- Contact Management

**Booking Management**
- Booking Aggregation
- Booking Engine
- Rate Setting

**Administration**
- Inventory Management
- Integrations
- Automation
- Reporting & Analytics
- Calendar

**Marketing**
- Marketing Tools
- Online Reputation Management
- Collaboration Tools
- Order Management
- Referral Management
- Multi-Channel Management
- Campaign Management
- Task Management
- Workflow Management
- Lead Management
- Template Management

**Marketing**
- Online Reputation Management
- Marketing Tools

**Additional Functionality**
- Email Templates
- Partner Portal
- Real-Time Data
- Activity Tracking
- Electronic Payments
- Customizable Templates
- Customizable Branding
- Data Import/Export
- AI Copilot
- Inventory Tracking
- Data Synchronization
- Generative AI
- Inventory Control
- Customizable Reports
- API
- Sales Reports
- Dynamic Pricing
- Real-Time Updates
- Multi-Channel Distribution
- Multi-Channel Campaigns
- Activity Dashboard
- Performance Metrics

## Top Smily (ex BookingSync) Alternatives
  - [Hostaway](https://www.g2.com/products/hostaway/reviews) - 4.8/5.0 (412 reviews)
  - [Rent Manager](https://www.g2.com/products/rent-manager/reviews) - 4.6/5.0 (276 reviews)
  - [Hospitable.com](https://www.g2.com/products/hospitable-com/reviews) - 4.8/5.0 (259 reviews)