---
title: Smiddle Reviews
meta_title: 'Smiddle Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Smiddle works for a business like yours.
aggregate_rating:
  rating_value: 5.0
  review_count: 1
  scale: '5'
date_modified: '2025-10-30'
parent_category:
  name: Call & Contact Center
  url: https://www.g2.com/categories/call-contact-center
---

# Smiddle Reviews
**Vendor:** Smiddle  
**Category:** [Contact Center Software](https://www.g2.com/categories/contact-center)  
**Average Rating:** 5.0/5.0  
**Total Reviews:** 1
## About Smiddle
Modern sofwtare solution for recording and storing calls in the contact center




## Smiddle Reviews
  ### 1. Smiddle team

**Rating:** 5.0/5.0 stars

**Reviewed by:** Temirbolat T. | Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 17, 2022

**What do you like best about Smiddle?**

Smiddle team in projects is high level experience, attention for details and fast solution different tasks. We can recommend Smiddle like professional development team and reliable partner.

**What do you dislike about Smiddle?**

Everything is good. time differnce between us.

**What problems is Smiddle solving and how is that benefiting you?**

Smiddle team makes integration between IPPABX and IBFMS systems.



- [View Smiddle pricing details and edition comparison](https://www.g2.com/products/smiddle/reviews?open_modal_url=%2Fproducts%2Fsmiddle%2Fwishlists%3Fhost_path%3D%252Fproducts%252Fsmiddle%252Freviews%26source%3Dsticky_header_pin&section=pricing&secure%5Bexpires_at%5D=2026-08-05+06%3A15%3A20+-0500&secure%5Bsession_id%5D=95702bfc-f0c1-4174-a325-a2259f9997b6&secure%5Btoken%5D=01812950647bb6227f409307322762122c3076c8d7ac97adbdc3573df4a2c306&format=llm_user)

## Smiddle Features
**Channels**
- Voice
- Social
- Web Chat
- Mobile SMS
- Email

**Generative AI**
- AI Text-to-Speech

**Functions**
- Session Routing
- Session Queuing
- Concurrent Calling
- Speech Analytics
- Auto Dialer
- IVR
- Inbound Screen Pop
- Persistent Data

**Agentic AI - Contact Center**
- Autonomous Task Execution
- Cross-system Integration
- Natural Language Interaction
- Proactive Assistance

**Administrative**
- Session Summary Notes
- Administrator Access
- Reporting & Dashboards
- Session Recording
- Agent Scheduling and Assignment

## Top Smiddle Alternatives
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