# Top Free Chatbots Software ## How Many Chatbots Software Products Does G2 Track? **Total Products under this Category:** 763 ### Category Stats (Jul 2026) - **Average Rating:** 4.52/5 The average rating of products in this category, based on all submitted ratings - **Top Trending Product:** TxtCart (+6.65%) - Among all products in this category, TxtCart recorded the largest rating increase compared to last month _Last updated: July 21, 2026_ ## How Does G2 Rank Chatbots Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 79,300+ Authentic Reviews - 763+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. [ Zendesk for Customer Service ](https://www.g2.com/products/zendesk-for-customer-service/reviews) By [Zendesk](https://www.g2.com/sellers/zendesk) [ 4.3/5(6,999) ](https://www.g2.com/products/zendesk-for-customer-service/reviews) What do users say? Users consistently praise the intuitive interface and efficient ticket management of Zendesk, which streamline customer support operations and enhance productivity. The platform's ability to consolida Pros and Cons [ Ease of Use (526) ](https://www.g2.com/products/zendesk-for-customer-service/reviews?qs=pros-and-cons)[ Missing Features (217) ](https://www.g2.com/products/zendesk-for-customer-service/reviews?qs=pros-and-cons) [ Fin ](https://www.g2.com/products/fin/reviews) By [Intercom, Inc.](https://www.g2.com/sellers/intercom-inc) [ 4.5/5(3,889) ](https://www.g2.com/products/fin/reviews) What do users say? Users consistently praise Fin for its intuitive setup and fast response times, which significantly enhance productivity in customer support. The platform effectively handles simple queries, allowing t Pros and Cons [ Helpful (435) ](https://www.g2.com/products/fin/reviews?qs=pros-and-cons)[ Missing Features (152) ](https://www.g2.com/products/fin/reviews?qs=pros-and-cons) [![G2 Advertising](/assets/my-g2-logo-41632af6f81a240a0a9886638f412b2ac9a29f4001534f8c83be89a58ef9d45d.svg "G2 Advertising")](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source) Sponsored G2 Advertising Get 2x conversion than Google Ads with G2 Advertising! G2 Advertising places your product in premium positions on high-traffic pages and on targeted competitor pages to reach buyers at key comparison moments. [ Learn More ](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source) [ Jotform AI Agents ](https://www.g2.com/products/jotform-ai-agents/reviews) By [Jotform](https://www.g2.com/sellers/jotform) [ 4.5/5(743) ](https://www.g2.com/products/jotform-ai-agents/reviews) What do users say? Users consistently praise the ease of use and quick setup of Jotform AI Agents, highlighting how it allows them to create and customize AI agents without technical skills. Many appreciate the ability Pros and Cons [ Ease of Use (267) ](https://www.g2.com/products/jotform-ai-agents/reviews?qs=pros-and-cons)[ AI Limitations (121) ](https://www.g2.com/products/jotform-ai-agents/reviews?qs=pros-and-cons) [ Birdeye ](https://www.g2.com/products/birdeye/reviews) By [Birdeye](https://www.g2.com/sellers/birdeye) [ 4.7/5(4,165) ](https://www.g2.com/products/birdeye/reviews) What do users say? Users consistently praise the product for its ease of use and time-saving automation, which streamline review management and enhance customer communication. Many appreciate how it centralizes feedback Pros and Cons [ Ease of Use (1019) ](https://www.g2.com/products/birdeye/reviews?qs=pros-and-cons)[ Missing Features (232) ](https://www.g2.com/products/birdeye/reviews?qs=pros-and-cons) [ Tidio ](https://www.g2.com/products/tidio/reviews) By [Tidio](https://www.g2.com/sellers/tidio) [ 4.6/5(1,908) ](https://www.g2.com/products/tidio/reviews) What do users say? Users consistently praise Tidio for its ease of use and quick setup, which allows teams to efficiently manage customer interactions. The platform's AI features help automate responses, saving time and Pros and Cons [ Ease of Use (225) ](https://www.g2.com/products/tidio/reviews?qs=pros-and-cons)[ Expensive (76) ](https://www.g2.com/products/tidio/reviews?qs=pros-and-cons) [ Paylocity ](https://www.g2.com/products/paylocity/reviews) By [Paylocity](https://www.g2.com/sellers/paylocity) [ 4.4/5(6,081) ](https://www.g2.com/products/paylocity/reviews) What do users say? Users consistently praise the ease of use and user-friendly interface of Paylocity, highlighting how it simplifies payroll and HR tasks for both administrators and employees. Many appreciate the respo Pros and Cons [ Ease of Use (1348) ](https://www.g2.com/products/paylocity/reviews?qs=pros-and-cons)[ Poor Customer Support (483) ](https://www.g2.com/products/paylocity/reviews?qs=pros-and-cons) [ Wati ](https://www.g2.com/products/wati/reviews) By [Wati](https://www.g2.com/sellers/wati-4020a7cd-92a3-4b52-ae1c-627179ab724d) [ 4.6/5(498) ](https://www.g2.com/products/wati/reviews) What do users say? Users consistently praise Wati for its user-friendly interface and seamless integration with WhatsApp, making it easy to manage customer communications and automate workflows. The platform's ability t Pros and Cons [ Ease of Use (178) ](https://www.g2.com/products/wati/reviews?qs=pros-and-cons)[ Expensive (61) ](https://www.g2.com/products/wati/reviews?qs=pros-and-cons) [ Genesys Cloud CX ](https://www.g2.com/products/genesys-cloud-cx/reviews) By [Genesys](https://www.g2.com/sellers/genesys) [ 4.4/5(1,556) ](https://www.g2.com/products/genesys-cloud-cx/reviews) What do users say? Users consistently praise the ease of use and robust integration capabilities of Genesys Cloud CX, highlighting its ability to streamline customer interactions across multiple channels. The platform's Pros and Cons [ Ease of Use (144) ](https://www.g2.com/products/genesys-cloud-cx/reviews?qs=pros-and-cons)[ Limited Features (58) ](https://www.g2.com/products/genesys-cloud-cx/reviews?qs=pros-and-cons) [ Zoom Virtual Agent ](https://www.g2.com/products/zoom-virtual-agent/reviews) By [Zoom](https://www.g2.com/sellers/zoom-a5000ea1-6d30-4ab4-b591-20723189ac97) [ 4.5/5(228) ](https://www.g2.com/products/zoom-virtual-agent/reviews) What do users say? Users consistently praise the ease of use and seamless integration with existing tools, highlighting how it enhances customer support efficiency by providing quick, automated responses. The intuitive Pros and Cons [ Useful (10) ](https://www.g2.com/products/zoom-virtual-agent/reviews?qs=pros-and-cons)[ AI Limitations (6) ](https://www.g2.com/products/zoom-virtual-agent/reviews?qs=pros-and-cons) [ Smartsupp ](https://www.g2.com/products/smartsupp/reviews) By [Smartsupp](https://www.g2.com/sellers/smartsupp) [ 4.7/5(1,048) ](https://www.g2.com/products/smartsupp/reviews) What do users say? Users consistently praise the ease of use and quick setup of Smartsupp, highlighting its intuitive interface that allows for immediate customer interaction. Many appreciate the effective real-time vis Pros and Cons [ Ease of Use (108) ](https://www.g2.com/products/smartsupp/reviews?qs=pros-and-cons)[ Expensive (29) ](https://www.g2.com/products/smartsupp/reviews?qs=pros-and-cons) [ Botpress ](https://www.g2.com/products/botpress/reviews) By [Botpress](https://www.g2.com/sellers/botpress) [ 4.5/5(506) ](https://www.g2.com/products/botpress/reviews) What do users say? Users consistently praise Botpress for its ease of use and powerful customization options, allowing both technical and non-technical users to create complex chatbots efficiently. The platform's flexib Pros and Cons [ Ease of Use (130) ](https://www.g2.com/products/botpress/reviews?qs=pros-and-cons)[ Learning Curve (59) ](https://www.g2.com/products/botpress/reviews?qs=pros-and-cons) [ LiveChat ](https://www.g2.com/products/livechat/reviews) By [Text](https://www.g2.com/sellers/text) [ 4.5/5(810) ](https://www.g2.com/products/livechat/reviews) What do users say? Users consistently praise the ease of use and intuitive interface of LiveChat, highlighting how it simplifies customer interactions and enhances support efficiency. Many appreciate the platform's abil Pros and Cons [ Ease of Use (24) ](https://www.g2.com/products/livechat/reviews?qs=pros-and-cons)[ Not Intuitive (7) ](https://www.g2.com/products/livechat/reviews?qs=pros-and-cons) [ SendPulse ](https://www.g2.com/products/sendpulse/reviews) By [SendPulse](https://www.g2.com/sellers/sendpulse) [ 4.6/5(716) ](https://www.g2.com/products/sendpulse/reviews) What do users say? Users consistently praise SendPulse for its ease of use and affordable pricing, making it a practical choice for small to medium businesses. The platform's ability to integrate multiple marketing chan Pros and Cons [ Ease of Use (48) ](https://www.g2.com/products/sendpulse/reviews?qs=pros-and-cons)[ Missing Features (22) ](https://www.g2.com/products/sendpulse/reviews?qs=pros-and-cons) [ Sobot ](https://www.g2.com/products/sobot-omnichannel-suite/reviews) By [Sobot](https://www.g2.com/sellers/sobot) [ 4.9/5(40) ](https://www.g2.com/products/sobot-omnichannel-suite/reviews) What do users say? Users consistently praise the centralized support and efficient automation provided by Sobot Omnichannel Suite, which simplifies managing customer interactions across multiple channels. The platform's Pros and Cons [ Helpful (203) ](https://www.g2.com/products/sobot-omnichannel-suite/reviews?qs=pros-and-cons)[ Limited Customization (46) ](https://www.g2.com/products/sobot-omnichannel-suite/reviews?qs=pros-and-cons) [ HighLevel ](https://www.g2.com/products/highlevel/reviews) By [HighLevel](https://www.g2.com/sellers/highlevel) [ 4.6/5(648) ](https://www.g2.com/products/highlevel/reviews) What do users say? Users consistently praise HighLevel for its all-in-one capabilities that streamline various marketing and CRM functions, making it easier to manage tasks and automate workflows. The platform's flexibi Pros and Cons [ Features (155) ](https://www.g2.com/products/highlevel/reviews?qs=pros-and-cons)[ Learning Curve (140) ](https://www.g2.com/products/highlevel/reviews?qs=pros-and-cons) [![G2 Advertising](/assets/my-g2-logo-41632af6f81a240a0a9886638f412b2ac9a29f4001534f8c83be89a58ef9d45d.svg "G2 Advertising")](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source) Sponsored G2 Advertising Get 2x conversion than Google Ads with G2 Advertising! G2 Advertising places your product in premium positions on high-traffic pages and on targeted competitor pages to reach buyers at key comparison moments. 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