SQ
Stefan Q.
Finance Analyst
Enterprise (> 1000 emp.)
"I needed a simple address validation tool and Smart Street delivered."
5/5
What do you like best about Smarty?

Accurate Results: Provides accurate results which helps reduce delays in shipping.

Easy to Use: Batch validation tool is simple to use.

Fast Processing: Can validate 1000s of addresses within seconds.

Good Support: Really good customer support, response time is minimal. Review collected by and hosted on G2.com.

What do you dislike about Smarty?

some addresses come up as no match. It would be great to have a feature that shows the closest address match. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Verified User in Retail
Mid-Market (51-1000 emp.)
"Reliable service with correct data"
5/5
What do you like best about Smarty?

The API provides a seamless user experience, thanks to its ease of use. The data quality is reliable, ensuring accuracy in address information. The prediction capabilities for apartment numbers are truly remarkable. Additionally, the RDI indicator serves as a valuable tool for businesses to discern between residential and commercial addresses. Additionally, it helps prevent fraudulent orders by identifying invalid shipping addresses or apartment numbers. Smarty also helps identify business or commercial addresses, enabling the selection of the appropriate shipping method and assisting customers in estimating delivery dates. Review collected by and hosted on G2.com.

What do you dislike about Smarty?

There is no detailed report available for API usage. Without this report, it is difficult to evaluate performance changes after modifying the front-end UI. Review collected by and hosted on G2.com.

Response from Andrew Townsend of Smarty

Thank you for your review! In regards to the interruptions, our US Street API excepts batches of up to 100 addresses per request. It processes all 100 of those addresses at the same time, nearly instantaneously. We'd like to understand more about your process, and I am positive that we can help you to draw even more value from our system. Please reach out to our support team, and we can work with you: https://www.smarty.com/contact/support

See how Smarty improved
Verified User in Telecommunications
UT
Verified User in Telecommunications
Small-Business (50 or fewer emp.)
"Time Saver"
4.5/5
What do you like best about Smarty?

I was knee deep in "return to sender/undeliverable" postcards. I would manually go and delete those addresses from my mailing lists, so I wouldn't accidentally send them out again. Thanks to Smarty, it took a matter of seconds to get my file uploaded, reviewed, and then sent back to me with all the addresses catergorized into mailable or not. I almost thought I did something wrong, but once I checked their file, everything seemed accurate. It was such a tremendous time saver. Review collected by and hosted on G2.com.

What do you dislike about Smarty?

I received about 10-20 undeliverable letters back, despite being told they were mailable. This makes me question how up to date their system is. It's still better than getting 100 posctards back. Review collected by and hosted on G2.com.

Response from Andrew Townsend of Smarty

Thank you for your review! Our address database gets updated monthly, and we're continually working to ensure our products are the most accurate in the industry.

Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Easy to use and great service!"
5/5
What do you like best about Smarty?

Setting up the API in our system was a very simple process. When we had questions, Smarty was quick to respond and they were very helpful. Review collected by and hosted on G2.com.

What do you dislike about Smarty?

The way they have their products setup was a little confusing. We were trying to find out which of their APIs to use for the service that we wanted, but it wasn't clear which url to use. After a back and forth with their support team, we resolved these questions quickly. Review collected by and hosted on G2.com.

Response from Andrew Townsend of Smarty

Thanks for your review! We endeavor to provide a smooth experience for our customers, and your feedback is valuable to us. Thanks again!

AB
Alfonso B.
IT Asset Management / Procurement Director
Insurance
Enterprise (> 1000 emp.)
"Smarty has been a needed tool in our environment, with successful results"
5/5
What do you like best about Smarty?

We enjoy not only the functional use of th eaddress verification services, including its user-friendly interface, support, and accuracy. It's ease of use and setup is also ideal. Review collected by and hosted on G2.com.

What do you dislike about Smarty?

We have not had any issues, with the platform to provide any downside Review collected by and hosted on G2.com.

Response from Andrew Townsend of Smarty

Thanks for your review! We're glad you found it easy to set up.

Steve M.
SM
Steve M.
President
Small-Business (50 or fewer emp.)
"The Best Geocoding System"
5/5
What do you like best about Smarty?

We need accurate address location for our sales territory design work. I've tried numerous solutions , including Google API, Melissa and other open-source solutions. I always come back to Smarty. I find Smarty matches more addresses than any other solution. I particularly like the RDI classification of commercial or residential addresses. It's also one of the few solutions that is truly international. Overall, highly recommended. Review collected by and hosted on G2.com.

What do you dislike about Smarty?

It is quite expensive — but I guess you get what you pay for. Review collected by and hosted on G2.com.

Response from Andrew Townsend of Smarty

Thanks for your review! We're glad you're satisfied with our geocoding tools.

Cody A.
CA
Cody A.
Technology Lead
Small-Business (50 or fewer emp.)
"Able to implement quickly and rock solid service!"
4.5/5
What do you like best about Smarty?

I like how easy it is to implement Smarty as well as the dependability of the service. Review collected by and hosted on G2.com.

What do you dislike about Smarty?

The licensing is a bit confusing with different levels and I wish they could simplify this. Review collected by and hosted on G2.com.

Response from Sawyer Hendrickson of Smarty

Hey Cody, thanks for taking the time to give us a review. We’re happy to see that you've been with us for 2 years! I'll be sure to pass along your comment to our product management team! Thanks again!

Brandon M.
BM
Brandon M.
IT Specialist
Small-Business (50 or fewer emp.)
"Great for cleansing address data"
5/5
What do you like best about Smarty?

I like their ability to allow users to integrate through API. This allows us to programmatically cleanse large sums of data regularly to ensure that any incoming addresses are valid. Their customer service is also stellar and usually respond promptly. Review collected by and hosted on G2.com.

What do you dislike about Smarty?

The price has recently increased by roughly 50% Review collected by and hosted on G2.com.

Response from Davin Perkins of Smarty

Thank you for your feedback Brandon!

Chris W.
CW
Chris W.
Chief Compliance Offcer
Small-Business (50 or fewer emp.)
"Fantastic Address Results"
5/5
What do you like best about Smarty?

Ease of use and implementation with the API. Simple billing. Great customer service. Review collected by and hosted on G2.com.

What do you dislike about Smarty?

I don't like that their new API does not include all of the same fields as their legacy API. Review collected by and hosted on G2.com.

Verified User in Telecommunications
AT
Verified User in Telecommunications
Enterprise (> 1000 emp.)
"SmartyStreets - A reliable data source and great partner"
4.5/5
What do you like best about Smarty?

We've been a customer of Smarty for more than five years now. We use their services for our type ahead/autocomplete and front-end address validation for our check availabilty functionality on our website. The integration was easy and the customer support is up there with the best of any vendor we use. They respond quickly to any questions and their support team is always friendly, knowledgeable, and helpful. Review collected by and hosted on G2.com.

What do you dislike about Smarty?

No complaints. There have been a few times when we ran into system issues on our end resulting in an irregular/quick consumption of our subscription, but the team was understanding and helped turn a negative situation into a positive one. Review collected by and hosted on G2.com.