--- title: SmartVault Reviews meta\_title: 'SmartVault Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 103 reviews by the users' company size, role or industry to find out how SmartVault works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 103 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Content Management url: https://www.g2.com/categories/content-management --- # SmartVault Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by SmartVault but has limited features. Are you part of the SmartVault team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! SmartVault is the easiest and most secure way to optimize how you, your staff, and your clients gather, store, share, and eSign documents in the cloud. Streamline how you work, collaborate with clients more easily, and reduce costs — through one integrated document management and client portal solution. * * * Seller [GetBusy](https://www.g2.com/sellers/getbusy) Discussions [SmartVault Community](https://www.g2.com/products/smartvault/discuss) Solution Type Best-of-Breed Overview by Marketing SmartVault Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 14 months [ View More Pricing Information ](https://www.g2.com/products/smartvault/pricing) ## Top-Rated Alternatives [ ![Progress ShareFile](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Progress ShareFile") Progress ShareFile 4.2/5(1,541) ](https://www.g2.com/products/progress-sharefile/reviews) [ ![Revver](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Revver") Revver 4.4/5(475) ](https://www.g2.com/products/revver/reviews) [ ![Dropbox](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dropbox") Dropbox 4.4/5(31,414) ](https://www.g2.com/products/dropbox/reviews) [ View All Alternatives ](https://www.g2.com/products/smartvault/competitors/alternatives) ## User Insights Average based on 103 real user reviews. Implementation Time 1 month Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ## SmartVault Integrations (1) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Intuit ProConnect Tax ](https://www.g2.com/products/intuit-proconnect-tax/reviews) Show More ![Verified User in Accounting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Accounting") UA Verified User in Accounting Small-Business (50 or fewer emp.) 11/12/2020 "No Cons, Just Pros!" 5/5 What do you like best about SmartVault? It is great for important document storage. Easy to function, manage documents and share with clients as well. Review collected by and hosted on G2.com. What do you dislike about SmartVault? So far so good, there are no cons from my personal experience. Review collected by and hosted on G2.com. Recommendations to others considering SmartVault: Saves you time and Is very easy to manage. Review collected by and hosted on G2.com. What problems is SmartVault solving and how is that benefiting you? I've realized that it's a very safe software to keep important files and documents in. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Accounting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Accounting") AA Verified User in Accounting Small-Business (50 or fewer emp.) 11/12/2020 "Revolutionized our Firm" 5/5 What do you like best about SmartVault? Ability to access and share documents within the company and with clients. Review collected by and hosted on G2.com. What do you dislike about SmartVault? Some aspects of the software are outdated and customer service could be easier to use. Review collected by and hosted on G2.com. What problems is SmartVault solving and how is that benefiting you? This software has allowed our firm to work remotely and more efficiently. Our clients have adjusted easily to it and love it. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Nitish S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nitish S.") NS Nitish S. Senior Software Engineer Enterprise (\> 1000 emp.) 10/23/2020 "Best Cloud Content Collaboration Software" 3.5/5 What do you like best about SmartVault? Seamless integration with cloud storage and high security features makes me use this software. Review collected by and hosted on G2.com. What do you dislike about SmartVault? Sometimes is super slow and glitchy and had to wait for sometime and come back. Review collected by and hosted on G2.com. What problems is SmartVault solving and how is that benefiting you? I am able to organize all the sensitive documents of mine at one place. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Accounting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Accounting") AA Verified User in Accounting Small-Business (50 or fewer emp.) 9/11/2020 "SmartVault - What a Disappointment" 2/5 What do you like best about SmartVault? The Concept of the Software and the Interface Review collected by and hosted on G2.com. What do you dislike about SmartVault? The customer service, The Support, The software, and integrations Review collected by and hosted on G2.com. Recommendations to others considering SmartVault: If you store QB File Do not use this If you use OfficeTools or any other software that uses a directory to map to documents, Do not Use If you have a lot of Files, Do not Use If you are looking for Quality Support, Do not Use Review collected by and hosted on G2.com. What problems is SmartVault solving and how is that benefiting you? We were trying to resolve our EDMS issues. We wanted a strong document management system and a robust client portal. Review collected by and hosted on G2.com. Show More 10/6/2020 Validated ReviewerSource: Organic ![Michelle M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michelle M.") MM Michelle M. Small-Business (50 or fewer emp.) 11/13/2020 "Great Software" 4/5 What do you like best about SmartVault? Been a assets to our office for storage. Review collected by and hosted on G2.com. What do you dislike about SmartVault? The New website can be a little difficult to work around. Review collected by and hosted on G2.com. What problems is SmartVault solving and how is that benefiting you? Storage problems and less paper! Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Accounting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Accounting") AA Verified User in Accounting Small-Business (50 or fewer emp.) 11/12/2020 "I love Smartvault!" 5/5 What do you like best about SmartVault? I like the folder system and the templates. Saves me a ton of time. Review collected by and hosted on G2.com. What do you dislike about SmartVault? It's a little slow to load, I find it frustrating. Review collected by and hosted on G2.com. Recommendations to others considering SmartVault: A great product, highly recommend. Support is great! Review collected by and hosted on G2.com. What problems is SmartVault solving and how is that benefiting you? I store all of my clients sensitive documents and then I can share with those clients what I need to. Totally safe and easy to use. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Anju K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anju K.") AK Anju K. H Mid-Market (51-1000 emp.) 9/28/2020 "Super easy to use" 5/5 What do you like best about SmartVault? Our organisation very satisfied with smart vault and time saving easily stored Review collected by and hosted on G2.com. What do you dislike about SmartVault? This will only slow you down a second sometimes whole work flow suffering Review collected by and hosted on G2.com. What problems is SmartVault solving and how is that benefiting you? Its basically locked your documents . trusted all-over Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Accounting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Accounting") UA Verified User in Accounting Small-Business (50 or fewer emp.) 11/13/2020 "Great exoerience" 5/5 What do you like best about SmartVault? Easy to use, saves documents well and is really useful Review collected by and hosted on G2.com. What do you dislike about SmartVault? sometimes it freezes, or does not allow me to delete stuff the first time round Review collected by and hosted on G2.com. What problems is SmartVault solving and how is that benefiting you? Somewhere to store all the information, so we can access it from wherever we are, for example, working from home. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Accounting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Accounting") UA Verified User in Accounting Small-Business (50 or fewer emp.) 11/12/2020 "Very Good Product" 3/5 What do you like best about SmartVault? Very secure. Let's you give appropriate access controls for respective roles and helps you store data in an order. Review collected by and hosted on G2.com. What do you dislike about SmartVault? Access controls. The access control to new member of the team is not upto the mark. Review collected by and hosted on G2.com. What problems is SmartVault solving and how is that benefiting you? Storage and security Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Accounting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Accounting") UA Verified User in Accounting Small-Business (50 or fewer emp.) 11/12/2020 Business partner of the seller or seller's competitor, not included in G2 scores. "Happy Customer" 4.5/5 What do you like best about SmartVault? Affordability for a boutique sole practice. Review collected by and hosted on G2.com. What do you dislike about SmartVault? The tech support couldn't reach my clients quick enough. Review collected by and hosted on G2.com. Recommendations to others considering SmartVault: You can organize the files from there without clients tempering with it. Review collected by and hosted on G2.com. What problems is SmartVault solving and how is that benefiting you? Confidential information exchange security and affordability. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ## Questions about SmartVault? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about SmartVault ](https://www.g2.com/products/smartvault/discussions/new) GU Guest User • Last activity about 4 years ago Is Smart Vault safe? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/is-smart-vault-safe) GU Guest User What advice do you have for others considering SmartVault for document management? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-advice-do-you-have-for-others-considering-smartvault-for-document-management) [ View all Discussions ](https://www.g2.com/products/smartvault/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 14 months ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/smartvault/pricing) SmartVault Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_abbd032e7b3c96f249d81fa9a1cb75a0/progress-sharefile.png "Product Avatar Image") Progress ShareFile 4.2/5(1,541) [ Compare Now ](https://www.g2.com/compare/progress-sharefile-vs-smartvault) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_20c010d5090054533c1b561ee4a019f9/dropbox.png "Product Avatar Image") Dropbox 4.4/5(31,414) [ Compare Now ](https://www.g2.com/compare/dropbox-vs-smartvault) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_8d9b1b35ae4dde5e7e28c8bcc945df6f/revver.png "Product Avatar Image") Revver 4.4/5(475) [ Compare Now ](https://www.g2.com/compare/revver-vs-smartvault) ##### ##### SmartVault Features File Management Device Syncing Web Interface File Type Support Collaboration File following File Sharing Simultaneously Editing Administration User and Role Management Policies and Controls Device Management [ View More Features ](https://www.g2.com/products/smartvault/features) ##### Categories on G2 [Cloud Content Collaboration](https://www.g2.com/categories/cloud-content-collaboration)[Document Management](https://www.g2.com/categories/document-management)[Client Portal](https://www.g2.com/categories/client-portal) ##### Explore More [What terminal emulators handle cross-platform protocol support best for legacy IT systems administration across mixed environments?](https://www.g2.com/discussions/what-terminal-emulators-handle-cross-platform-protocol-support-best-for-legacy-it-systems-administration-across-mixed-environments)[What is the most affordable note-taking software for teams?](https://www.g2.com/discussions/what-is-the-most-affordable-note-taking-software-for-teams)[Top tools for billing compliance and tax calculation](https://www.g2.com/discussions/top-tools-for-billing-compliance-and-tax-calculation) [Which content curation vendors have the strongest automated content moderation and brand-safety controls?](https://www.g2.com/discussions/which-content-curation-vendors-have-the-strongest-automated-content-moderation-and-brand-safety-controls)[Which connected worker platforms are the most user-friendly for frontline workers who are not comfortable with technology and need something they can actually navigate without training?](https://www.g2.com/discussions/which-connected-worker-platforms-are-the-most-user-friendly-for-frontline-workers-who-are-not-comfortable-with-technology-and-need-something-they-can-actually-navigate-without-training)[Pros and Cons Details](https://www.g2.com/products/smartvault/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)